Technical Specialist - Windows Admin

As a Technical Specialist - Windows Admin L3, you will play a crucial role in the advanced management, troubleshooting, and support of Windows-based systems. With your expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management, you will contribute significantly to the team's success. Key Responsibilities: - Manage and support Windows server environments at an advanced level. - Provide Level 3 troubleshooting and resolution for complex system issues. - Handle Virtualization and Windows cluster administration effectively. - Oversee Windows Server Upgrade and Migration management. - Plan, implement, and manage patching activities using tools like ManageEngine or SCCM. - Ensure compliance with security standards and operational policies. - Implement Windows Hardening and Security measures. - Manage vulnerability mitigation and antivirus administration (e.g., Sentinel, TrendMicro). - Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO). - Maintain security and best practices for AD management. - Manage backup and disaster recovery processes using Veeam solutions. - Safeguard data integrity and availability through robust disaster recovery procedures. - Proactively monitor system performance, identify issues, and implement enhancements. - Handle critical incidents swiftly to minimize downtime. - Maintain comprehensive documentation for system configurations, processes, and updates. - Generate detailed reports on system performance, backup activities, and patch management status. - Collaborate with cross-functional teams for smooth IT services integration. - Provide mentorship and guidance to junior team members. Experience Required: - Overall Experience: 10-13 years - Relevant Experience: 8-10 years, with a minimum of 3-5 years in L3-level roles Candidates with additional knowledge of Linux environments will have a competitive edge. Join us in our mission to deliver exceptional IT services and contribute to the success of our team.,