17 Backup Administration Jobs

As a Backup Administrator, your primary responsibility will be to implement, monitor, and support enterprise backup solutions using Veeam and EMC NetWorker. You will be tasked with performing regular backup and restore testing to ensure data integrity and availability. It will also be part of your role to develop and maintain backup and disaster recovery (DR) strategies and procedures, deploy and configure backup software, media agents, and storage targets, and optimize backup processes for performance, reliability, and scalability. In this role, you will monitor backup jobs, troubleshoot failures, and escalate issues as needed. You will be expected to maintain logs and documentation for all backup activities, assess storage requirements, and plan capacity growth. Additionally, you will recommend enhancements to improve backup efficiency and reduce costs while ensuring that backup data is protected and compliant with organizational policies and regulatory standards. Collaboration will be key as you work closely with IT teams, database administrators, and application owners to ensure backup requirements are met. You will also provide support during disaster recovery incidents and maintain detailed documentation of backup configurations and procedures. To excel in this position, you should possess profound knowledge of data backup and recovery concepts, along with at least 7 years of experience in backup administration, specifically with Veeam and EMC NetWorker. A strong understanding of storage architectures, SAN/NAS environments, virtualization platforms (VMware, Hyper-V), and familiarity with scripting and automation tools will be advantageous. Excellent problem-solving, analytical, communication, and documentation abilities are essential, along with the ability to work under pressure and prioritize tasks effectively. Experience with cloud backup solutions, other backup tools, enterprise storage solutions, and an understanding of network protocols and security best practices will also be beneficial.,

As a Rubrik Admin, you will be responsible for designing, implementing, managing, and maintaining Rubrik backup solutions. Your role involves configuring, scheduling, and taking manual backups for various operating systems. You should have a strong background in Rubrik Backup Administration, particularly with high-end storage devices. You will act as a subject matter expert, providing direct technical support for planning, coordinating, installing, implementing, and testing releases, upgrades, or changes to backup solutions. Developing, documenting, and maintaining procedures for system utilities such as backup/restore, performance tuning, and configuration of environments will also be part of your responsibilities. Other tasks include performing restores on demand, conducting Instant VM recovery and Live mounts, protecting databases, managing volumes, and handling backups using Rubrik CDM and its upgrades. You will need to meet service level agreements for clients, prepare Root Cause Analysis reports, and provide primary/secondary on-call support. Monitoring backup schedules, troubleshooting backup failures, and having knowledge of basic networking principles, including routing, subnets, firewalls, VSS snapshots, and VMware, are essential for this role. Strong oral and written communication skills are necessary for interacting with technical peers and customers. Additionally, a good understanding of ITIL processes is required to excel in this position. If you have 4 to 8 years of experience in Rubrik administration and are located in Pan India, this role offers a challenging and rewarding opportunity to showcase your expertise in backup solutions and technical support.,

As a Senior IT Engineer specializing in Storage & Backup, you will be responsible for leading the provisioning, migration, management, and decommissioning of enterprise-grade storage and backup systems. Your role will involve working with cutting-edge technologies in storage and backup, automating administrative tasks, and supporting disaster recovery initiatives. The ideal candidate for this position will possess a strong background in storage and backup administration, automation, and troubleshooting. You should be capable of handling Sev-1 incidents and be comfortable working in a 24x7 environment, which may include night shifts. Your key responsibilities will include provisioning, migrating, managing, and decommissioning enterprise storage and backup solutions. You will be expected to administer and support platforms such as NetApp Clustered ONTAP, Dell Isilon (Powerscale), and Pure Storage. Additionally, you will manage Cohesity Data Protect and Dell EMC Networker backup solutions, handle replication processes like SnapMirror/SnapVault, and oversee backup catalog disaster recovery. You will also be responsible for managing tape libraries and automating systems administration using tools like Ansible and scripting in Python. Monitoring storage and backup utilization, providing insights into system performance, ensuring high availability, and collaborating with vendors and cross-functional teams to troubleshoot critical incidents will be crucial aspects of your role. You will also drive efficiency improvements and automation initiatives within the storage and backup environment. To qualify for this position, you should have a Bachelor's degree in Computer Engineering, Computer Science, or relevant field, along with at least 3-4 years of experience in storage and backup administration. Hands-on experience with Linux and/or Solaris operating systems, strong knowledge of end-to-end storage and backup operations, and the ability to manage Sev-1 incidents and work in night/rotational shifts are essential requirements. Excellent analytical, problem-solving, organizational, and communication skills are also necessary for this role. Preferred qualifications include proficiency in Python programming, basic knowledge of Ansible, exposure to Splunk queries and dashboards, and certifications from vendors such as NetApp, Dell, and Cohesity. Experience with SAN, NAS, AWS, NetBackup, Hitachi, Isilon (Powerscale), OneFS, as well as an understanding of data science concepts and scalable architectures, will be advantageous. A passion for automation, emerging technologies, strong collaboration skills, and the ability to work independently or in a team environment are also desired qualities for this role. You should be comfortable working in a structured, performance-driven environment with high ethical standards.,

As an Infoscion, your day will involve ensuring effective Design Development Validation, and Support activities to guarantee high levels of service satisfaction for our clients in the technology domain. You will be responsible for gathering requirements and specifications to understand client needs in detail and translating them into system requirements. Your role will be crucial in estimating work requirements accurately to provide essential information on project estimations to Technology Leads and Project Managers. Your contribution will be significant in building efficient programs and systems. If you believe you can help our clients navigate their digital transformation journey, this is the perfect place for you. In addition to the primary responsibilities, you should have knowledge of design principles, architecture fundamentals, performance engineering, quality processes, and estimation techniques. You should possess a basic understanding of project domains, the ability to translate functional and nonfunctional requirements into system requirements, design and code complex programs, and write test cases and scenarios based on specifications. A good grasp of SDLC and agile methodologies, awareness of the latest technologies and trends, logical thinking, problem-solving skills, and the ability to collaborate effectively are essential for this role. Preferred Skills: - Backup: Commvault - Storage: Netapp, SAN (Storage Area Network) - Technology: Backup Administration for Commvault, EMC Networker,

Role Overview : The ideal candidate will have hands-on experience and an SME in maintaining databases, with a primary focus on performance, optimization, troubleshooting, high availability, disaster recovery, and automation. With deep expertise in Open Database technologies of PostgreSQL, Redis and MongoDB with additional expertise in containerization and orchestration tools like Docker and Kubernetes. Key Responsibilities : 1. Database Maintenance & Administration : - Perform routine maintenance tasks including backup, recovery, patching, and performance tuning. - Conduct standard database maintenance and administration tasks with attention to detail. - Monitor database activity, health, and performance, using database management system software and tools to collect performance statistics. - Optimize database performance, plan for forecast resource needs, and recommend corrective actions. - Ensure database high availability, replication, failover, and clustering. - Develop and configure tools to automate database administration tasks, enhancing efficiency and minimizing downtime. - Maintain procedures and documentation for databases, ensuring compliance with standards for definition, security, and integrity of database objects. - Implement disaster recovery strategies and maintain data integrity across environments. 2. Incident Management & Troubleshooting : - Handle critical escalations and complex troubleshooting for database issues. - Diagnose performance bottlenecks, slow queries, deadlocks, and replication issues. - Collaborate with DevOps, infrastructure, and application teams for RCA (Root Cause Analysis). 3. Backup, Recovery & Disaster Recovery : - Design and implement backup strategies and disaster recovery plans. - Ensure data integrity, redundancy, and compliance with RPO/RTO requirements. 4. Containerization & Orchestration : - Manage databases using Docker and Kubernetes to ensure scalability and resilience. - Optimize containerized database solutions for performance optimization. - Implement CI/CD pipelines for automated deployment and maintenance of databases within containerized environments. 5. Collaboration & Communication : - Work closely with application teams to ensure seamless integration and optimal performance by understanding business logic, data models, and query patterns. - Optimize database schema and queries for application performance improvement. - Interact with customers, suppliers, and partners to deliver effective database maintenance. 6. Documentation & Reporting : - Maintain comprehensive documentation of database architectures, processes, maintenance plans, and troubleshooting guides. - Prepare reports detailing system health, performance metrics, and improvement plans. Required Skills and Qualifications : - Database Technologies : Deep knowledge of PostgreSQL, Redis and MongoDB. - Containerization & Orchestration : Hands-on experience with Docker and Kubernetes for deploying and managing databases. - Infrastructure and Application Integration : Strong understanding of application and infrastructure interoperability, microservices, API interactions, and application workflows. - Performance Tuning & Optimization : Proven experience in performance tuning, query optimization, system monitoring, and caching mechanisms.

Role Overview : The ideal candidate will have hands-on experience and an SME in maintaining databases, with a primary focus on performance, optimization, troubleshooting, high availability, disaster recovery, and automation. With deep expertise in Open Database technologies of PostgreSQL, Redis and MongoDB with additional expertise in containerization and orchestration tools like Docker and Kubernetes. Key Responsibilities : 1. Database Maintenance & Administration : - Perform routine maintenance tasks including backup, recovery, patching, and performance tuning. - Conduct standard database maintenance and administration tasks with attention to detail. - Monitor database activity, health, and performance, using database management system software and tools to collect performance statistics. - Optimize database performance, plan for forecast resource needs, and recommend corrective actions. - Ensure database high availability, replication, failover, and clustering. - Develop and configure tools to automate database administration tasks, enhancing efficiency and minimizing downtime. - Maintain procedures and documentation for databases, ensuring compliance with standards for definition, security, and integrity of database objects. - Implement disaster recovery strategies and maintain data integrity across environments. 2. Incident Management & Troubleshooting : - Handle critical escalations and complex troubleshooting for database issues. - Diagnose performance bottlenecks, slow queries, deadlocks, and replication issues. - Collaborate with DevOps, infrastructure, and application teams for RCA (Root Cause Analysis). 3. Backup, Recovery & Disaster Recovery : - Design and implement backup strategies and disaster recovery plans. - Ensure data integrity, redundancy, and compliance with RPO/RTO requirements. 4. Containerization & Orchestration : - Manage databases using Docker and Kubernetes to ensure scalability and resilience. - Optimize containerized database solutions for performance optimization. - Implement CI/CD pipelines for automated deployment and maintenance of databases within containerized environments. 5. Collaboration & Communication : - Work closely with application teams to ensure seamless integration and optimal performance by understanding business logic, data models, and query patterns. - Optimize database schema and queries for application performance improvement. - Interact with customers, suppliers, and partners to deliver effective database maintenance. 6. Documentation & Reporting : - Maintain comprehensive documentation of database architectures, processes, maintenance plans, and troubleshooting guides. - Prepare reports detailing system health, performance metrics, and improvement plans. Required Skills and Qualifications : - Database Technologies : Deep knowledge of PostgreSQL, Redis and MongoDB. - Containerization & Orchestration : Hands-on experience with Docker and Kubernetes for deploying and managing databases. - Infrastructure and Application Integration : Strong understanding of application and infrastructure interoperability, microservices, API interactions, and application workflows. - Performance Tuning & Optimization : Proven experience in performance tuning, query optimization, system monitoring, and caching mechanisms.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience: 3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1 Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Application Packaging - Citrix.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Oracle Database Admin.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Application Packaging - Windows.

General capabilities We are looking for Professionals with 6.5-12 years experience with the following capabilities: Possesses deep industry knowledge. Able to create and elaborate as-is solutions as well as address business & functional requirements of very high complexity. Write use cases / user stories, designs document, acceptance scenarios, test cases. Able to perform gap and cost-benefit analysis of business requirement to existing implementation. Able to create low level designs to meet architectural standards and high-level design concepts for IT infrastructure platforms Solid full stack development experience, comfortable with trunk-based development and the creation of services definition through code. Knowledge of new technology standards, such as cloud computing, hybrid cloud, immutable infrastructure, CI/CD, Infrastructure as Code. Knowledge and capabilities to design projects enabling the DevOps implementation Experienced in agile code development working within SCRUM team Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-IaaS-Compute-Windows Azure.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Servicenow-Development.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1 Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1 Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: DevOps-Terraform.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver/No Performance/Parameter/Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Microsoft Exchange Server Admin.

Direct link to apply : https://jobs.lever.co/pythian/99d49cf3-7376-4b1a-91af-9ad7569d011c Role & responsibilities Storage Configure and manage enterprise-class storage solutions, NetApp ONTAP clusters, DELL EMC VNX, VNXe, and Unity300. Advanced working knowledge of FC SANs and associated components, including FC network, FC switches, and proficient in FC switch configuration and upgrades. Perform zoning and masking at the storage and Fiber switch level and configure hosts with redundant paths. Good knowledge of Storage Pools, RAID groups, LUN masking, checkpoints and quotas. Backup Configure, upgrade, and set up master servers, backup gateways, backup proxies, and clients for Veeam Backup and Replication. Set up and administer backup repositories along with backend NAS storage solutions like Data Domains and QNAPs. Manage Virtual Machine, filer, and database backup jobs in different backup products. Diagnose and fix issues related to backup and restore, such as failures in backup jobs. Preferred candidate profile 5-8 years of overall experience In-depth knowledge of the NetApp ONTAP clusters, DELL EMC storage systems, Data Domains, and QNAPs. Strong knowledge of Veeam Backup and Replication solutions. Certification in NetApp ONTAP, EMC Storage, or Veeam Backup and Replication would be a plus. 24/7 - Rotational Shift