Designation: Cloud Administrator Job Description: Cloud Administrator (AWS) is responsible with installing, supporting and maintaining cloud / on-premise server infrastructure, and planning for and responding to performance and availability of the services. The candidate should also be having working knowledge of Kubernetes. The responsibility would include handling Kubernetes clusters of Linux on AWS. Other duties may include participating in calls, performing quality audit, building the knowledge database based on the unique incidents, client engagement and imparting training team. Systems administrator (Cloud) must demonstrate a blend of technical and interpersonal skills.Technical Exposure: Duties and ResponsibilitiesAnswer technical queries (both initial and follow up) via phone, the ticketing system, email, IM Chat or rotational basisLog all issues and resolutions, while working closely with senior desktop engineers and IT management on problem resolutionCommunicate with users, explain issues and resolutions, update activity or train on new equipment or softwarePerform Linux Server administration and configuration for performing software upgrades and patchesMaintain system securityInstall, configure and fine tune cloud infrastructureInstall and configure virtual cloud instancesPerform on-premise to cloud migrationMonitor performance and maintain systems according to requirementsTroubleshoot incidents, issues and outagesCluster creation, networking and service account management in KubernetesNode and Pod Allocation (Taints, tolerations and Labels)Role Based Access Control in Kubernetes, Helm Chart and HPAWork on scheduled tasks / activitiesEnsure security through access controls, backups and firewallsSupport cloud servers including security configuration, patching and troubleshootingUpgrade systems with new releases and modelsBackup monitoring and reportingDevelop expertise to train staff on new technologiesBuild an internal wiki with technical documentation, manuals and IT policiesProvides on-call high priority 24/7 technical support as necessaryResearch questions utilizing a variety of resources, including KB / Standard Operating Procedure, senior level desktop support group, supervisor or managementAssist in maintaining an inventory of IT hardware and software assetsProvide clients with step-by-step instructions to usersEscalating IT issues to next level where necessary and keep user informedStay updated with system information, changes and updatesEnsure to adhere to clients compliance and governance standards and report any non-compliances to the managerContribute to the technical knowledgebase by adding or editing knowledge articles for consistency and sustainabilityParticipate & contribute in IT team meetingsFoster professional relationship with all colleagues by listening, understanding and responding to their needsPromote positive customer service attitude among peers
Skills And Experience
2 years of international experience in Configuration, management and automation of cloud environment (AWS / Azure)Additional 3 Years Of Experience Of Linux
Experience on Configuration /management of Elastic Load Balancers, auto-scaling, Virtual Private Cloud,Routing, cloud database, IAM, ACM and SSM.Should have knowledge of Virtualization administration/configuration including HA/DRShould apply Networking principles: TCP/IP, Routers, Firewalls, Switches, Load Balancers, VPNsManaging full Cloud Lifecycle, Provisioning, Automation and SecurityScripting for administration and automationSetting up and administering multi-tier computer system circumstancesConfigure and fine-tune cloud infrastructure systemsMonitor availability and performance extentMonitor effectively charging and cost optimization strategiesManage disaster recovery and create backupsMaintain Data Integrity and access controlDebugging Kubernetes Failures( Pod Logs, HPA Error, Load balancer Error, Deployment Failures, Update Deployment/Service/HPA)Kubectl Events and CLIUnderstanding of replica set and demon set and persistence volumeMonitor availability and performance extentShould follow change management processWilling to take ownership of tasks through completionOutstanding analytical and technical problem-solving skillsExcellent Interpersonal and communication skills (verbal and written)Excellent organizational, time-management and prioritization skillsShould possess 3 years of experience on supporting Linux server on cloud environmentAbility and eagerness to learn new products and technologiesAbility to follow established policies and proceduresGood written and verbal communication skillsAbility to multi-task efficientlyQualifications And Certifications
Bachelors degree in Computer Science, Information Technology or related disciplineAWS Cloud PractitionerAWS Solution Associate (Architect)Red Hat Certified System Administrator / Red Hat Certified Engineer (RHEL 6 or onwards)ITIL KnowledgeExperience: 3 - 5 yearsSalary: 40 - 60 k/monthQualification: bachelors degree in IT or similar
