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0.0 - 4.0 years
0 - 0 Lacs
bhubaneswar
On-site
As a Retail Sales Officer, your primary role will involve greeting consumers as they arrive at the counter and providing them with assistance and support. You will be required to listen attentively to customer preferences, offer detailed explanations of products to meet their needs, and display a wide range of jewelries and other available items. Your responsibilities will include persuading customers to make purchases, explaining the various products and services offered by the store, and educating customers on the features and specifications of the products. In addition, you will be expected to provide customers with detailed information such as pricing breakdowns, product details, and operational demonstrations. You should also offer advice to customers on selecting jewelry that suits their preferences and budget, including information on different cuts, quality, design language, and specifications of jewelries. Assisting customers with packaging their purchased items, acquiring customer details, creating customer codes, and providing pricing and weight information to the cashier are also part of your duties. Furthermore, you will be responsible for updating sales records, maintaining store inventory if a software system is available, and ensuring the smooth operation of the respective counter assigned to you. Reporting to the Store Manager on a daily basis and following protocols to ensure customer satisfaction will be crucial aspects of your role. While the aforementioned tasks form the core responsibilities of a Retail Sales Officer, it is important to note that there may be additional duties associated with the position. Candidates are expected to hold a Degree/Diploma or equivalent in any stream, possess knowledge of customer service and sales principles, and have relevant product knowledge. Experience in a retail, customer service, or sales environment is preferred. Key skills and competencies required for this role include excellent communication skills in Hindi, Odia, and English, customer service orientation, patience, adaptability, stress tolerance, high energy levels, and integrity. The stipend for this position ranges from INR 8000 to 12000 per month, and the location of the job is Baripada.,
Posted 1 day ago
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