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SME - US Mortgage Escrow

SME - US Mortgage Escrow

Cognizant

6 - 10 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

us mortgage escrow experience understand escrow lines products knowledge of core logic lareta proctor assurant activities tax amount reporting preboarding loans comprehension of hud initial escrow statement escrow setup analysis cancellations knowledge of mobile homes mortgage insurance cancellations hazard insurance oral written communication skill with mortgage domain experience analytical reasoning skills keyboard skills formal training in typing ability to work with multiple teams stress tolerance team player

Work Mode

On-site

Job Type

Full Time

Job Description

You would be responsible for reviewing information on the mortgage document and entering the information from the mortgage document to the Client System. Your role will involve performing due diligence by validating the information on documents, reviewing the conditions, and signing off based on the availability of required documents. In case of any discrepancy issues found on any of the required mortgage documents, you are expected to flag them back to the customer. As a Subject Matter Expert (SME) for Escrow, you will be required to meet or exceed the set/agreed productivity targets within a given timeframe, both during the training period and in the period following training. The productivity targets may be revised based on tenure, and any changes will be communicated to you. Similarly, you are expected to meet and exceed the minimum quality benchmark as per the specified guidelines. The quality targets may also be revised based on tenure, with changes communicated to you accordingly. You will be responsible for conducting quality audits on the work items processed in the process and providing feedback to the processing associates. Additionally, maintaining quality dashboards, Production MIS, and Standard Operating Procedures (SOPs) will be part of your responsibilities. To qualify for this role, you should hold a Graduate or Diploma (4-year) in any discipline. A Bachelor's degree in accounting, finance, or related field would be preferable. You should have more than 72 months of experience in areas such as US Mortgage Escrow, understanding escrow lines or products, and knowledge of core logic, lareta, proctor, or assurant activities. Experience in tax amount reporting, pre-boarding loans, comprehension of HUD, initial escrow statement, Escrow set-up, Analysis, Cancellations, mortgage insurance cancellations, hazard insurance, and knowledge of mobile homes (good to have) is desired. Effective oral and written communication skills within the mortgage domain, good analytical and reasoning skills, and proficient keyboard skills are required. Formal training in typing with a typing speed of 30 words per minute would be an added advantage. Your ability to work collaboratively with multiple teams, exhibit stress tolerance, work accurately under pressure, be a good team player, and willingness to work night shifts (6:30 pm IST to 4:30 am IST) and from office locations are essential for this role.,

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SME - US Mortgage Escrow