6 Proctor Jobs

As a Subject Matter Expert for Escrow, your role involves reviewing information on mortgage documents, entering data into the Client System, performing due diligence to validate information, reviewing conditions, and flagging any discrepancies to the customer. Your key responsibilities include: - Meeting or exceeding productivity targets during and after the training period, with revisions based on tenure - Meeting and exceeding quality benchmarks, with revisions based on tenure - Conducting quality audits, providing feedback to processing associates, and maintaining quality dashboards, Production MIS & SOPs To excel in this role, you should have: - A Graduate/Diploma (4-year) in any discipl...

Job Description: Position: Operations Analyst (Contract) Job Location: Hyderabad Employment Status: Contract ( May Lead to Permanent Role Based on Business Needs ) JOB PURPOSE/ROLE This Person will be responsible for maintaining a secure and controlled testing environment, ensuring the integrity of the testing process, and providing excellent customer service to test takers. This position is essential in upholding the credibility and fairness of our testing procedures. In addition, during times when proctoring is not required, this individual will assist the operations team with various clerical tasks as needed & required to do some admin/facility work. JOB DUTIES AND RESPONSIBILITIES: We se...

You would be responsible for reviewing information on the mortgage document and entering the information from the mortgage document to the Client System. Your role will involve performing due diligence by validating the information on documents, reviewing the conditions, and signing off based on the availability of required documents. In case of any discrepancy issues found on any of the required mortgage documents, you are expected to flag them back to the customer. As a Subject Matter Expert (SME) for Escrow, you will be required to meet or exceed the set/agreed productivity targets within a given timeframe, both during the training period and in the period following training. The producti...

Prepare the exam room or virtual platform before the exam session begins. Verify candidate identification and admission eligibility. Explain exam rules and procedures to candidates. Monitor test-takers throughout the exam to ensure compliance with exam protocols. Prevent and report cheating, suspicious behavior, or technical issues. Provide assistance to candidates with exam-related queries within permitted guidelines. Handle technical issues (in case of online exams) or escalate to support teams. Collect and secure all exam materials after completion. Submit incident reports and daily logs to the supervisor or exam administrator.

Role & responsibilities Managing proctors team Provide guidance & support to the team members on process. Resolving problems at all the stages of the process. Managing the proctors slots efficiently (Daily, Weekly & Monthly). Managing working hours of the team effectively (Weekday & Weekends). Maintaining good environment within the team. Mentoring new proctors in the team. Monitoring performance of team members Stakeholder management (Practice, TA & Product Team) Communicating with stakeholders on process changes or improvements. Resolve process related issues & suggest enhancements or improvements. Maintain strong relationship with stakeholders. Presenting the progress reports. Metrics & r...

Prepare the exam room or virtual platform before the exam session begins. Verify candidate identification and admission eligibility. Explain exam rules and procedures to candidates. Monitor test-takers throughout the exam to ensure compliance with exam protocols. Prevent and report cheating, suspicious behavior, or technical issues. Provide assistance to candidates with exam-related queries within permitted guidelines. Handle technical issues (in case of online exams) or escalate to support teams. Collect and secure all exam materials after completion. Submit incident reports and daily logs to the supervisor or exam administrator.