Strategic Program Lead-Enterprise Transformation| CEO's Office| Mumbai

Strategic Lead - Business Transformation

Position Title:

Position Overview:

business operations and technology enablement, to spearhead transformative initiatives within a dynamic retail landscape.

Key Responsibilities:

• Program Ownership:

  Assume full lifecycle accountability for mission-critical initiatives, steering planning, execution, and closure phases across diverse transformation agendas.

• Strategic Interface:

  Operate as the centralized conduit for all program-related dialogue, ensuring transparent and consistent stakeholder engagement.

• Retail Domain Alignment:

  Leverage a comprehensive understanding of the retail value chain to translate commercial challenges into structured, technology-enabled initiatives.

• Technology Stewardship:

  Oversee the integration of contemporary retail platforms (POS, ERP, CRM, e-Commerce, etc.), ensuring seamless interoperability across systems.

• Execution Frameworks:

  Craft and manage detailed program roadmaps inclusive of scope, resource deployment, financial controls, and delivery timelines.

• Stakeholder Navigation:

  Drive collaborative alignment with internal business units (Sales, Marketing, Operations, Technology) and external implementation partners.

• Risk Governance:

  Proactively assess potential executional threats and devise mitigation pathways to ensure continuity of strategic outcomes.

• Resource Optimization:

  Strategically deploy human, technological and financial capital to achieve optimal throughput and impact.

• Performance Monitoring:

  Maintain rigorous oversight of key milestones and deliverables, ensuring continuous feedback loops with executive stakeholders.

• Project Intelligence:

  Maintain precise, audit-ready documentation, covering progress reports, decision logs, and governance records.

• Quality Assurance:

  Enforce delivery excellence and adherence to agreed-upon success metrics and solution standards.

Profile & Qualifications:

• Academic Background:

  Undergraduate degree in Business Administration, Engineering, Information Systems, or equivalent. A postgraduate qualification (MBA/MTech/MS) is strongly preferred.

• Professional Experience:

  8+ years of progressive experience in enterprise program management with a strong emphasis on

  retail operations and digital transformation.

• Sector Expertise:

  Deep domain insight into retail ecosystems, operational intricacies, and technology deployment within high-velocity consumer environments.

• Technical Aptitude:

  Working knowledge of modern retail technology stacks, including but not limited to point-of-sale systems, inventory solutions, CRM tools, and omnichannel platforms.

• Execution Mastery:

  Demonstrated fluency with Agile, Scrum, and/or traditional project management methodologies, with an ability to tailor frameworks to business context.

• Communication Proficiency:

  Exceptional communication, stakeholder management, and storytelling capabilities, with experience interfacing at both executive and operational levels.

• Leadership Competence:

  Proven ability to mobilize and lead cross-functional teams in matrixed environments, fostering accountability and outcomes orientation.

Desirable Credentials:

• PMP or equivalent project management certification
  
• Exposure to data-driven retail transformation and insights platforms
  
• Awareness of emerging trends including AI, IoT, and digital consumer experience innovations Prospective candidates are requested to submit a comprehensive rsum in strict confidence across

  hr25@hectorandstreak.com.