Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Thane
>
Hector And Streak Consulting
>
Deputy Manager - Customer Complaint Management

Deputy Manager - Customer Complaint Management

Hector And Streak Consulting

8 - 13 years

18 - 20 Lacs

Thane

Posted:2 months ago| Platform:

Apply

Skills Required

customer complaint management Customer Quality Quality Customer Complaints

Work Mode

Work from Office

Job Type

Full Time

Job Description

JD:- 8D Complaint resolution methodology, Knowledge of PFMEA,Control Plan, PPAP Knowledge of Quality tools (7QC tools, MSA,SPC,D.O.E) Customer satisfaction' Root Cause Analysis fundamentals, Customer communication Development of Key Customer complaint parameters, Develop tracking mechanism for Customer complaints, Bring clarity in definition of Customer complaints, Conduct follow up audits for complaints countermeasures effectiveness, Facilitate communication with subject Customer & Plant QA, Track progress of satisfactory resolution of Customer complaints, Ensure regular review & escalations on complaint's dis satisfactory resolution, Ensure standardization & correctness of 8D of each complaint, Help PQMs to prepare needful customer complaint data ppts in the plants, & support plants during the customer audits Ensure updation of customer complaint data & provide needful MIS. Interested candidates kindly share your cv to hr38@hectorandstreak.com

More Jobs at Hector And Streak Consulting

Oracle Fusion Scm Consultant

Mumbai

12 - 22 yrs

INR 20 - 35 Lacs

Immediate Joiner - Financial Reporting Specialist - CA - Hybrid

Navi Mumbai

4 - 9 yrs

INR 20 - 22 Lacs

Regional Sales Manager

Chennai, Bengaluru

12 - 20 yrs

INR 70 - 90 Lacs

Cyber Security Architect

Ahmedabad, Chennai, Mumbai (All Areas)

10 - 20 yrs

INR 20 - 35 Lacs

Deputy Manager - Customer Complaint Management

Thane

8 - 13 yrs

INR 18 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Hector And Streak Consulting

Consulting

Metropolis

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Deputy Manager - Customer Complaint Management