Strategic Account Manager

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

Data Analysis & Insights:

actionable insights that support data-driven decision-making.

Client Solutions & Business Development

Delhivery’s products and services by aligning offerings with client business

needs. Collaborate with internal stakeholders to conceptualize and launch new

products and services.

Client Relationship Management

ensuring prompt resolution of queries related to billing, reconciliation, and

performance. Build strong, trust-based relationships through consistent

communication.

Performance & Metric Management:

targets are met, and conduct root cause analysis with corrective actions when

deviations occur.

On-Ground Client Engagement:

centers for meetings, audits, business launches, and reviews, as per business

requirements.


Desired Skills and Experience

ï‚· Experience in logistic

sï‚· Operational process knowledg

eï‚· Client relationship managemen

tï‚· Data analysis proficienc

yï‚· Business development acume

nï‚· Product improvement insight

sï‚· Strong logical and critical reasonin

gï‚· Self-motivated

.ï‚· Good presentation skill

sï‚· Strong in Excel (any knowledge of VBA, SQL, R and python)

.

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Delhivery

Truck Transportation

Gurgaon Haryana

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