As a Strategic Account Manager specializing in Channel Loyalty at Elevatoz, you will play a crucial role in designing, implementing, and managing loyalty programs to engage channel partners and customers. Your responsibilities will revolve around client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Located in Bengaluru, this full-time on-site position offers a unique opportunity to work with some of the biggest brands in the country. Your primary focus will be on owning and building relationships with assigned channel loyalty clients, serving as the key representative of Elevatoz. By establishing strong and trusted connections with senior stakeholders, you will act as a thought partner, aligning our solutions with client goals to drive mutual success. Identifying cross-sell and upsell opportunities, you will create customized growth roadmaps for each account, collaborating with internal teams to deliver comprehensive proposals and solutions. In addition to relationship building and strategic growth, you will be responsible for driving the end-to-end management of channel loyalty programs. Monitoring program health and engagement metrics, you will identify areas for improvement and recommend enhancements supported by data and insights. Managing client engagement and communication, you will lead business reviews, reporting, and program performance presentations, ensuring client satisfaction through consistent delivery and proactive solutions. To excel in this role, you should have at least 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. Your proven ability to manage large accounts in a client-facing role, coupled with a strong commercial mindset and excellent communication skills, will be essential. Proficiency in PowerPoint, Excel, and reporting dashboards is expected, along with the ability to work in a fast-paced environment and collaborate effectively with multiple stakeholders. If you are highly accountable, possess a consultative mindset, and thrive in a dynamic, startup-like environment, Elevatoz offers you the opportunity to work on innovative channel loyalty programs and grow into senior strategy roles. Join our young, agile team and contribute to building award-winning loyalty solutions while focusing on value creation and continuous learning.,
You specialize in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs by utilizing a deep understanding of human behavior and advanced technology. Your company designs, launches, and optimizes engagement programs consistently delivering desired results, powered by an intuitive technology platform. With expertise across various domains, you partner with some of the biggest brands in the country. As a full-time, on-site Strategic Account Manager - Channel Loyalty based in Bengaluru, you will be responsible for designing, implementing, and managing loyalty programs to engage channel partners and customers. Your day-to-day tasks will involve client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Key Responsibilities: Account Ownership & Relationship Building: - Represent Elevatoz for assigned channel loyalty clients. - Establish strong relationships with senior stakeholders on the client side. - Act as a thought partner, understanding client goals and aligning solutions accordingly. Strategic Growth & Account Expansion: - Identify cross-sell and upsell opportunities across loyalty solutions, tech, analytics, and rewards. - Develop customized growth roadmaps for each account to increase value delivered. - Collaborate with internal teams to build proposals, present solutions, and close incremental business. Program Oversight & Optimization: - Manage channel loyalty programs from strategy to execution. - Monitor program health and engagement metrics, identifying areas for improvement. - Recommend program enhancements based on data and insights. Client Engagement & Communication: - Lead business reviews, reporting, and program performance presentations. - Ensure client satisfaction through consistent delivery, responsiveness, and proactive solutions. - Collaborate with creative, tech, operations, and analytics teams to achieve program objectives. Requirements: - 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. - Proven ability to manage large accounts in a client-facing role at a loyalty agency or marketing solutions firm. - Strong commercial mindset with cross-selling/upselling experience. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple stakeholders in a fast-paced environment. - Strategic thinking combined with hands-on execution ability. - Proficiency in PowerPoint, Excel, and reporting dashboards. Preferred Qualities: - Highly accountable with a strong sense of ownership. - Consultative mindset with a focus on identifying business opportunities. - Comfortable handling clients independently and driving value-driven conversations. - Collaborative nature thriving in a dynamic, startup-like environment. Join Elevatoz for the opportunity to work on innovative channel loyalty programs, grow into senior strategy roles, be part of a young, agile team emphasizing value creation, and contribute to building award-winning loyalty solutions.,
Job Title : Director – Customer Success Location : Bengaluru Department : Client Servicing / Customer Experience Type : Strategic Leadership Role Experience : 12–15 years of experience in customer success, account management, or client servicing roles (preferably in loyalty, marketing services, SaaS, or Enterprise product implementation) Job Summary: At Elevatoz Loyalty Pvt Ltd , we specialize in building customer, channel, and employee engagement programs for some of India’s leading brands. With deep expertise in loyalty management, campaign execution, and digital enablement , we help our clients drive meaningful business outcomes through innovative engagement strategies. We are seeking a seasoned and visionary Director – Customer Success to lead our entire Client Servicing function . This is a strategic leadership role responsible for strengthening client relationships , enhancing service delivery , managing the P&L for the CS function , and driving retention and growth across all programs. The ideal candidate should bring strong business acumen , delivery leadership , and team management skills , with a passion for building long-term partnerships . Key Responsibilities · Lead and manage the entire Customer Success function across all verticals and accounts. · Define and execute the vision, strategy, and roadmap for the Client Servicing team. · Own the P&L for CS – drive profitability, efficiency, and account growth. · Build, mentor, and scale a high-performing CS team. · Ensure client satisfaction, retention , and program success. · Act as the senior escalation point for key accounts. · Collaborate with cross-functional teams (Product, Tech, Ops, PMO, Marketing, BD) for smooth execution. · Track and report KPIs like CSAT, NPS, TAT, and revenue retention . · Drive renewals, upsells, and cross-sell opportunities with the Sales team. · Standardize delivery through SOPs and operational frameworks . · Channel customer insights to influence product and process improvements . · Represent the CS function in leadership discussions and strategic forums . Qualifications & Experience · 12–18 years of experience in CS, client servicing, or account management. · Proven leadership experience in managing and scaling CS teams. · Strong grasp of P&L management, budgeting, and forecasting . · Preferred background in loyalty marketing, engagement, or SaaS . · Excellent at client handling, stakeholder management , and CXO communication. · Strategic thinker with strong execution and problem-solving skills. · Effective communicator with negotiation and presentation expertise. · Comfortable in a high-growth, client-first, fast-paced environment. What We Offer Leadership role with high visibility and strategic ownership End-to-end ownership of CS strategy and financial performance Opportunity to shape the client experience strategy in a rapidly growing organization Work with top-tier clients and nationally recognized loyalty programs Collaborative, open, and innovation-driven work culture Competitive compensation with performance-linked incentives Work Location : Bangalore (on-site) Immediate joiners preferred Interested candidates can write to helma.mathew@elevatozloyalty.com with their updated resume and subject line: Application for Director – Customer Success.
About Us Elevatoz Loyalty Pvt Ltd specializes in creating and managing channel loyalty, customer loyalty, and employee rewards & recognition programs. We combine behavioral insights, innovative technology, and strategic program design to deliver measurable business impact for our clients. Role Overview We are looking for a proactive and detail-oriented HR Intern. his internship is designed to give you hands-on exposure to all aspects of HR in a fast-paced, dynamic startup environment. Over the course of 6 months, youll gain practical experience in recruitment, employee engagement, HR operations, and compliance, with the potential to convert into a full-time role based on your performance and organizational needs. Key Responsibilities Assist in end-to-end recruitment : job postings, screening resumes, scheduling interviews, and coordinating with candidates. Support onboarding and induction programs , ensuring a smooth experience for new hires. Help organize employee engagement activities and internal events. Maintain and update HR databases and employee records with accuracy. Assist in preparing HR documents, letters, and reports. Support in leave and attendance management . Assist with HR compliance and policy implementation . Participate in HR projects such as training programs, surveys, and feedback initiatives. What Were Looking For Fresh graduate or final-year student in HR, Business Administration, or related field. Strong communication skills (written & verbal). High attention to detail and organizational skills. Ability to maintain confidentiality and handle sensitive information. Enthusiastic, proactive, and eager to learn. Comfortable working in a fast-paced startup environment. What Youll Gain Hands-on exposure to all HR functions . Mentorship from an experienced HR leader. Opportunity to contribute ideas and see them implemented. Certificate of internship completion. Pathway to a full-time role based on performance and business requirements. Duration: 6 Months Stipend: 15K Work Mode: On-site To Apply: Send your CV to [HIDDEN TEXT] with the subject line: Application HR Intern Show more Show less
Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards & recognition programs . Leveraging insights from human behavior, advanced technology, and comprehensive program design, we ensure our clients achieve desired results. Our mission is to enable companies to engage effectively with their partners, customers, and employees through innovative, technology-driven solutions . By combining behavioral insights, smart program design, and an easy-to-use technology platform, we ensure impactful results for our clients. We have partnered with some of the country’s leading brands such as Duroflex, Centuary, Eaton Power, Coca Cola, Herbalife, John Distilleries, Fractal, Tata Power, Black Pepper Technologies, and O9 Solutions , delivering loyalty and engagement programs that create real business impact. Location: Koramangala, Bangalore CTC: 10 - 12 LPA Experience: 4–5 years Joining: Immediate joiner preferred Role Overview We are looking for a Catalogue Manager with hands-on experience in e-commerce or quick commerce (preferably in fast-growing setups). The role will focus on managing product catalogues, vendor relationships, and category growth , while also contributing strategically through partnerships and deal management. Key Responsibilities Catalogue & Category Management Manage and optimize the product catalogue across multiple categories. Ensure accuracy of product listings, pricing, descriptions, images, and availability. Track sales, conversions, and category performance to drive growth. Introduce new categories and product lines based on market trends. Vendor & Partner Relationship Management Build and maintain strong relationships with vendors, suppliers, and partners. Negotiate pricing, promotions, and deals to ensure competitive offerings. Act as the main point of contact for vendor queries and issue resolution. Strategic Planning & Opportunity Identification Develop and implement category strategies aligned with business objectives. Identify and evaluate new vendor/partnership opportunities. Stay updated on competitor activities and industry trends. Execution & Collaboration Work closely with internal teams (marketing, sales, supply chain, operations) to drive product visibility and category growth. Support joint initiatives like promotional campaigns and seasonal launches. Monitoring & Reporting Track catalogue KPIs (sales, margins, stock levels, vendor performance). Prepare regular reports on category performance and share insights with management. Skills & Qualifications 4–5 years of proven experience in catalogue/category management in e-commerce or quick commerce companies . Strong expertise in vendor management and negotiations . Hands-on experience with managing multiple categories. Excellent analytical, problem-solving, and organizational skills. Strong communication and stakeholder management skills. Ability to balance operational execution with strategic thinking . Bachelor’s degree in Business, Marketing, or related field preferred. Immediate joiners preferred. How to Apply Interested candidates can share their CVs with us at helma.mathew@elevatozloyalty.com
As a Catalogue Manager at Elevatoz, you will play a crucial role in managing product catalogues, vendor relationships, and category growth in the e-commerce or quick commerce domain. Your responsibilities will include optimizing the product catalogue, ensuring accuracy in listings, pricing, and availability, tracking sales performance, and introducing new categories based on market trends. You will be responsible for developing and maintaining strong relationships with vendors, suppliers, and partners, negotiating deals to offer competitive pricing, and serving as the main point of contact for vendor queries and issue resolution. Strategic planning and opportunity identification will be key aspects of your role, where you will align category strategies with business objectives, evaluate new partnership opportunities, and stay updated on industry trends. Collaboration with internal teams such as marketing, sales, supply chain, and operations will be essential to drive product visibility and category growth. You will also support joint initiatives like promotional campaigns and seasonal launches. Monitoring catalogue KPIs, preparing regular reports on category performance, and sharing insights with management will be part of your responsibilities. To excel in this role, you should have at least 5 years of experience in catalogue/category management within e-commerce or quick commerce companies, with strong expertise in vendor management and negotiations. Hands-on experience in managing multiple categories, excellent analytical, problem-solving, and organizational skills, as well as strong communication and stakeholder management abilities are required. A bachelor's degree in Business, Marketing, or a related field is preferred. If you are ready to take on this challenging yet rewarding role, and if you are an immediate joiner, we encourage you to share your CV with us at helma.mathew@elevatozloyalty.com.,
As a Loyalty Program Manager at Elevatoz Loyalty, you will play a crucial role in designing, launching, and optimizing channel loyalty, customer loyalty, and employee rewards programs. Your primary focus will be on engaging channel partners and customers through innovative program design and state-of-the-art technology solutions. Located in Gurgaon, this full-time on-site role requires strong analytical skills, loyalty marketing expertise, and program management capabilities. You will be responsible for developing strategies that drive desired results while ensuring effective program execution. Your role will involve creating and implementing loyalty programs that resonate with the target audience and deliver tangible benefits. To excel in this position, you should possess a Bachelor's degree in Marketing, Business, or a related field, along with 6-8 years of experience in loyalty management. Your track record should demonstrate a deep understanding of loyalty programs, customer engagement, and successful program implementation. Strong communication and interpersonal skills are essential, as you will be required to collaborate with internal teams and external partners effectively. In addition to a competitive salary and benefits package, Elevatoz Loyalty offers opportunities for professional growth and development in a collaborative work environment. You will have the chance to work on exciting projects and interact with industry leaders, further enhancing your skills and expertise in loyalty program management. If you are passionate about loyalty programs, customer engagement, and driving results through innovative solutions, this role at Elevatoz Loyalty is an excellent opportunity to make a significant impact in the field of loyalty management. Join us in creating and managing programs that inspire and engage channel partners and customers, setting new benchmarks for success.,
Role Overview: As a Strategic Account Manager specializing in Channel Loyalty at Elevatoz, you will play a crucial role in designing, implementing, and managing loyalty programs to engage channel partners and customers. Your responsibilities will revolve around client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Located in Bengaluru, this full-time on-site position offers a unique opportunity to work with some of the biggest brands in the country. Key Responsibilities: - Own and build relationships with assigned channel loyalty clients, serving as the key representative of Elevatoz. - Act as a thought partner by establishing strong and trusted connections with senior stakeholders, aligning solutions with client goals to drive mutual success. - Identify cross-sell and upsell opportunities, create customized growth roadmaps for each account, and collaborate with internal teams to deliver comprehensive proposals and solutions. - Drive the end-to-end management of channel loyalty programs, monitor program health and engagement metrics, identify areas for improvement, and recommend enhancements supported by data and insights. - Manage client engagement and communication, lead business reviews, reporting, and program performance presentations, ensuring client satisfaction through consistent delivery and proactive solutions. Qualifications Required: - At least 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. - Proven ability to manage large accounts in a client-facing role, with a strong commercial mindset and excellent communication skills. - Proficiency in PowerPoint, Excel, and reporting dashboards. - Ability to work in a fast-paced environment and collaborate effectively with multiple stakeholders. (Note: No additional details of the company were present in the provided job description),
As a Project Coordinator at Elevatoz Loyalty Pvt Ltd, your role involves supporting the deployment and day-to-day maintenance of technology-led client programs. You will work closely with the Project Manager and cross-functional teams to ensure the smooth implementation and ongoing success of client loyalty programs. Key Responsibilities: - Assist the Project Manager during program implementation and rollouts. - Coordinate between clients and internal technology teams for new client installations and integrations. - Serve as a liaison between internal departments to ensure timely project delivery, support, and maintenance. - Act as a platform administrator by configuring programs, managing promotions, and overseeing daily operations of client platforms. - Contribute to the creation of process documentation and requirement templates. - Generate and manage regular MIS and performance reports as needed. Qualifications Required: - Minimum 3 years of experience in project coordination, implementation, and support. - Prior experience working on technology platforms and digital tools. - Proven ability to work collaboratively with multiple teams during project maintenance and client support phases. - Strong organizational skills with the ability to manage competing priorities in a fast-paced environment. - Proficiency in creating and analyzing MIS reports. - Excellent negotiation and problem-solving skills. In addition, you should hold a Bachelor's Degree or equivalent experience, possess strong business acumen in project planning and management, and exhibit strong verbal, written, and organizational skills. Elevatoz Loyalty Pvt Ltd specializes in designing and managing channel loyalty, customer loyalty, and employee rewards & recognition programs. With a focus on combining behavioral insights, advanced technology, and holistic program design, the company aims to help clients achieve impactful and measurable outcomes. Their engagement programs are powered by a seamless, user-friendly technology platform that allows for quick deployment and ongoing optimization. Partnered with leading brands in various industries, Elevatoz Loyalty Pvt Ltd delivers loyalty solutions that drive growth and performance.,
Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. Utilizing a deep understanding of human behavior and advanced technology, we design, launch, and optimize engagement programs that consistently deliver desired results. Each program is powered by our intuitive technology platform, making it easy to implement. Our expertise spans across various domains, enabling us to partner with some of the biggest brands in the country. Role Description This is a full-time, on-site role for an Account Manager – Channel Loyalty located in Mumbai/Thane. The Account Manager will design, implement, and manage loyalty programs to engage channel partners and customers. Day-to-day tasks will include client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Experience : 4 – 6 years Department : Client Servicing Reporting To: Director – Client Servicing Key Responsibilities: Account Ownership & Relationship Building Be the face of Elevatoz for assigned channel loyalty clients. Build strong and trusted relationships with senior stakeholders on the client side. Act as a thought partner, understanding client goals and aligning our solutions accordingly. Strategic Growth & Account Expansion Identify cross-sell and upsell opportunities across loyalty solutions, tech, analytics, and rewards. Create customized growth roadmaps for each account to increase value delivered. Work closely with internal teams to build proposals, present solutions, and close incremental business. Program Oversight & Optimization Drive end-to-end management of channel loyalty programs—from strategy to execution. Monitor program health and engagement metrics, identifying areas for improvement. Recommend program enhancements backed by data and insights. Client Engagement & Communication Own business reviews, reporting, and program performance presentations. Ensure client satisfaction through consistent delivery, responsiveness, and proactive solutions. Collaborate with creative, tech, operations, and analytics teams to deliver on program objectives. Requirements 4 – 6 years of experience in loyalty marketing, with a strong focus on channel loyalty programs. Proven ability to manage large accounts, preferably in a client-facing role at a loyalty agency or marketing solutions firm. Strong commercial mindset with experience in cross-selling/upselling services or solutions. Excellent communication, presentation, and negotiation skills. Ability to manage multiple stakeholders and work in a fast-paced environment. Strategic thinking with hands-on execution ability. Proficiency in PowerPoint, Excel, and reporting dashboards. Preferred Qualities Highly accountable with a strong sense of ownership. Consultative mindset with an eye for identifying business opportunities. Confident in handling clients independently and pushing value-driven conversations. A collaborator who thrives in a dynamic, startup-like environment. Why Join Elevatoz? Work on some of the most innovative channel loyalty programs. Opportunity to grow into senior strategy roles. Be part of a young, agile team that believes in value creation, not just delivery. Learn, grow, and contribute to building award-winning loyalty solutions. Interested candidates can share their CV at helma.mathew@elevatozloyalty.com Immediate joiners will be given priority.
Company Description Elevatoz Loyalty specializes in creating and managing channel loyalty , customer loyalty , and employee rewards and recognition programs . Our work is grounded in the study of human behavior , powered by state-of-the-art technology , and guided by holistic program design to ensure desired outcomes. We partner with major brands across the country, delivering impactful loyalty and engagement programs through our robust technology platform. Role: Data Management Specialist Location: Bengaluru Experience: 2–3 Years Type: Full-time (On-site) Budget: Up to 5 LPA (Max) Preference: Immediate Joiners Role Overview We are looking for a Data Management Executive to support the Client Servicing (CS) operations team . The role is ideal for candidates with 2–3 years of experience who want to grow their expertise in Excel-based data handling, cleaning, validation, and client reporting . The selected candidate will work closely with the CS team, handling multiple client reports, ensuring accuracy, and meeting client requirements on time. Good communication skills are essential for understanding client needs and coordinating seamlessly with internal stakeholders. Key Responsibilities 1. Client Data Management & Reporting Support the CS team by preparing, cleaning, and validating client reports. Ensure timely delivery of reports and data sets as per client requirements. Maintain consistency and accuracy across different client data sources. 2. Data Reorganization & Formatting Transform data structures to align with the platform’s required format Create and modify Excel templates/macros for efficient data processing Use pivot tables, formulas, and automation techniques to organize data 3. Data Validation & Compliance Validate datasets against predefined business rules and logic Perform checks to ensure data accuracy, completeness, and integrity Collaborate with stakeholders to resolve discrepancies 4. Data Upload & System Integration Prepare and upload validated data into the platform Address errors during upload and troubleshoot issues Document upload procedures and ensure system compliance 5. Post-Upload Testing & Quality Assurance Conduct data verification after uploads to confirm accuracy Perform sample checks to identify missing or incorrect entries Generate reports to highlight anomalies or errors 6. Process Improvement & Documentation Identify opportunities to improve data workflows Maintain records of data processing steps Train team members on Excel automation and best practices. Required Skills & Qualifications Advanced proficiency in Microsoft Excel , including: Pivot tables, VLOOKUP, HLOOKUP, INDEX-MATCH, nested formulas Data cleaning functions like TEXT, CONCATENATE, TRIM, SUBSTITUTE, etc. Macros and VBA scripting (preferred, not mandatory) Experience handling and processing large datasets Strong attention to detail and problem-solving skills Ability to follow complex data validation rules Understanding of data structures and formatting principles Excellent organizational and documentation skills Ability to work independently and handle multiple tasks. Preferred Qualifications Bachelor’s degree in Data Science , Information Systems , Business Analytics , or related field Experience working with database tools or data management systems (optional) Familiarity with Python or SQL for data manipulation (a plus, not mandatory) Compensation & Benefits · Competitive salary based on experience · Performance-based incentives and recognition · Opportunity to work with a dynamic, collaborative team · Access to upskilling and learning opportunities · Career growth path within the organization 📩 To Apply: Please send your updated resume to helma.mathew@elevatozloyalty.com with the subject line: “Application for Data Management Executive – Client Servicing Operations – Bengaluru” Immediate joiners will be given priority.
Role Overview: You will be working as an Account Manager for Channel Loyalty at Elevatoz, located in Mumbai/Thane. Your main responsibility will be to design, implement, and manage loyalty programs to engage channel partners and customers. Your tasks will include client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. This is a full-time, on-site role with a requirement of 4-6 years of experience in loyalty marketing. Key Responsibilities: - Account Ownership & Relationship Building - Act as the primary contact for assigned channel loyalty clients, building strong relationships with senior stakeholders. - Understand client goals and align solutions accordingly, serving as a thought partner. - Strategic Growth & Account Expansion - Identify opportunities for cross-selling and upselling across loyalty solutions, technology, analytics, and rewards. - Develop customized growth roadmaps for each account to increase value delivered. - Program Oversight & Optimization - Manage channel loyalty programs from strategy to execution, monitoring program health and engagement metrics. - Recommend program enhancements based on data and insights to drive optimization. - Client Engagement & Communication - Conduct business reviews, reporting, and program performance presentations. - Ensure client satisfaction through consistent delivery, responsiveness, and proactive solutions. - Collaborate with internal teams to achieve program objectives. Qualification Required: - 4-6 years of experience in loyalty marketing, with a focus on channel loyalty programs. - Experience in managing large accounts, preferably in a client-facing role at a loyalty agency or marketing solutions firm. - Strong commercial mindset with experience in cross-selling/upselling services or solutions. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple stakeholders and work in a fast-paced environment. - Strategic thinking with hands-on execution ability. - Proficiency in PowerPoint, Excel, and reporting dashboards.,
Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards & recognition programs . Leveraging insights from human behavior, advanced technology, and comprehensive program design, we ensure our clients achieve desired results. Our mission is to enable companies to engage effectively with their partners, customers, and employees through innovative, technology-driven solutions . By combining behavioral insights, smart program design, and an easy-to-use technology platform, we ensure impactful results for our clients. We have partnered with some of the country's leading brands such as Duroflex, Centuary, Eaton Power, Coca Cola, Herbalife, John Distilleries, Fractal, Tata Power, Black Pepper Technologies, and O9 Solutions , delivering loyalty and engagement programs that create real business impact. Location: Koramangala, Bangalore CTC: 10 - 12 LPA Experience: 45 years Joining: Immediate joiner preferred Role Overview We are looking for a Catalogue Manager with hands-on experience in e-commerce or quick commerce (preferably in fast-growing setups). The role will focus on managing product catalogues, vendor relationships, and category growth , while also contributing strategically through partnerships and deal management. Key Responsibilities Catalogue & Category Management Manage and optimize the product catalogue across multiple categories. Ensure accuracy of product listings, pricing, descriptions, images, and availability. Track sales, conversions, and category performance to drive growth. Introduce new categories and product lines based on market trends. Vendor & Partner Relationship Management Build and maintain strong relationships with vendors, suppliers, and partners. Negotiate pricing, promotions, and deals to ensure competitive offerings. Act as the main point of contact for vendor queries and issue resolution. Strategic Planning & Opportunity Identification Develop and implement category strategies aligned with business objectives. Identify and evaluate new vendor/partnership opportunities. Stay updated on competitor activities and industry trends. Execution & Collaboration Work closely with internal teams (marketing, sales, supply chain, operations) to drive product visibility and category growth. Support joint initiatives like promotional campaigns and seasonal launches. Monitoring & Reporting Track catalogue KPIs (sales, margins, stock levels, vendor performance). Prepare regular reports on category performance and share insights with management. Skills & Qualifications 45 years of proven experience in catalogue/category management in e-commerce or quick commerce companies . Strong expertise in vendor management and negotiations . Hands-on experience with managing multiple categories. Excellent analytical, problem-solving, and organizational skills. Strong communication and stakeholder management skills. Ability to balance operational execution with strategic thinking . Bachelor's degree in Business, Marketing, or related field preferred. Immediate joiners preferred. How to Apply Interested candidates can share their CVs with us at [HIDDEN TEXT]
Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that engage your channel partners and customers, powered by our user-friendly technology platform. Our expertise spans various domains, which has helped us partner with some of the biggest brands in the country. Role Description This is a full-time on-site role for a Customer Care Executive located in Bengaluru . The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, handling customer inquiries, and maintaining effective communication with customers. Additionally, the role involves assisting the sales team by addressing customer concerns and providing necessary information to facilitate sales processes. Key Responsibilities: Handle inbound and outbound calls for customer queries related to theloyalty program. Provide excellent customer service in Hindi and at least one South Indian language. Assist in issue resolution, point clarifications, and general support with apolite and professional attitude. Maintain accurate records of interactions and feedback. Collaborate with internal teams to ensure prompt and effective customer solutions. Who Can Apply: Freshers or candidates with up to 1 year of experience in customerservice/telecalling. Excellent verbal communication skills in Hindi and any South Indian language. Basic computer knowledge and willingness to learn. Must be based in or willing to relocate to Bangalore. Perks & Benefits: Competitive salary Provident Fund (PF) Health Insurance Professional growth and learning opportunities Friendly and supportive work environment Scope for internal job movement and promotions Work Schedule: 2 Saturdays Working | 2 Saturdays Off Sundays Fixed Off How to Apply: If this sounds like you, send your resume to: [HIDDEN TEXT] Subject: Application for Customer Care Executive Bangalore
Company Description Elevatoz is a specialist in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Leveraging an understanding of human behavior, cutting-edge technology, and comprehensive program design, Elevatoz Loyalty ensures desired outcomes for clients. The company designs, launches, and optimizes loyalty and engagement programs powered by an intuitive technology platform. Elevatoz has partnered with some of the biggest brands in the country, offering expertise across various domains. Role Description This is a full-time, on-site role for a Program Manager – Channel Loyalty (Excel Specialist) based in Mumbai/Thane . The role involves strategically managing and executing ongoing channel loyalty programs , ensuring seamless client servicing and operational excellence. The ideal candidate will have strong Excel and data management skills (including macros, pivot tables, and dashboards) , along with prior experience in channel loyalty and client handling . Experience: 4 – 6 years Department: Client Servicing Reporting To: Director – Client Servicing Key Responsibilities Client Relationship & Program Management Act as the primary point of contact for assigned channel loyalty clients . Manage the day-to-day running of loyalty programs, ensuring deliverables, timelines, and performance targets are met. Build and maintain strong client relationships through regular communication and proactive support. Understand client goals and ensure program strategy aligns with business objectives. Data Management & Reporting Handle program data and reports using advanced Excel tools (macros, pivot tables, lookups, dashboards) . Generate, track, and analyze program performance reports for clients and internal teams. Use data insights to recommend improvements in engagement and program efficiency. Program Optimization & Execution Oversee program operations end-to-end — from launch to ongoing management and reporting. Monitor key metrics and identify opportunities to enhance program performance. Coordinate with internal teams (tech, operations, rewards, and analytics) to ensure flawless execution. Client Presentations & Reviews Prepare and present regular performance reviews and business updates to clients. Support upsell and cross-sell discussions with data-driven insights. Ensure client satisfaction through timely delivery and continuous improvement initiatives. Requirements 4–6 years of experience in loyalty marketing , with a focus on channel loyalty programs . Advanced Excel proficiency – macros, pivot tables, formulas, and dashboard creation are a must. Strong analytical and reporting skills with the ability to derive insights from data. Proven experience managing client relationships and program operations independently. Excellent communication and presentation skills. Ability to multitask and work effectively in a fast-paced environment. Preferred Qualities Highly accountable with a sense of ownership. Detail-oriented and data-driven thinker. Strong problem-solving skills and proactive approach. A collaborative team player who thrives in a dynamic environment. Why Join Elevatoz? Work on high-impact channel loyalty programs with top brands. Grow into senior strategic roles within a fast-evolving company. Be part of a young, energetic, and innovative team. Contribute to building award-winning loyalty solutions that make a difference. Interested candidates can share their CVs at: helma.mathew@elevatozloyalty.com Location: Mumbai/Thane Immediate joiners will be given priority.