Company Overview
Expertia AI is at the forefront of Human Resources Services, enabling one-click candidate sourcing, screening, and career page creation through advanced deep learning algorithms. With headquarters in Bangalore and a dynamic team of 11-50 employees, we are committed to transforming talent acquisition. Learn more at www.expertia.ai.
Culture
At Expertia AI, our culture is driven by innovation, collaboration, and a passion for transforming the way organizations hire talent. We foster a supportive, fast-paced environment where every team member’s voice is valued, continuous learning is encouraged, and mutual respect underpins our daily interactions. We believe in empowering our employees to take initiative, embrace new challenges, and deliver excellence as we collectively shape the future of HR technology and talent acquisition.
Job Overview
We are seeking a seasoned Store Manager to lead our retail operations in Pune. This full-time, senior-level role requires 7 to 10 years of relevant experience. The ideal candidate will drive business growth, optimize in-store processes, and ensure an outstanding customer experience while aligning with our AI-driven HR solutions.
Qualifications And Skills
- Proven expertise in inventory management with hands-on experience overseeing stock levels, suppliers, and in-store logistics (Mandatory skill).
- Demonstrated proficiency in sales forecasting to enable efficient resource planning and maximize revenue (Mandatory skill).
- Strong background in loss prevention practices to safeguard company assets and minimize shrinkage through robust controls.
- Exceptional customer service abilities, with a commitment to delivering engaging and supportive guest interactions at every touchpoint.
- Experience using retail analytics to analyze sales trends, customer data, and store KPIs for informed decision-making.
- Highly developed strategic planning skills to realize business objectives and implement effective operational improvements.
- Ability to motivate, train, and lead store teams, fostering a culture of collaboration and high performance in a fast-paced environment.
- Outstanding communication and problem-solving skills, essential for resolving employee issues and handling customer concerns promptly.
Roles And Responsibilities
- Oversee daily store operations to ensure maximum efficiency, optimal product availability, and superior guest experiences.
- Manage and monitor inventory, ensuring accurate stock levels and timely replenishments using advanced inventory management techniques.
- Develop and execute sales forecasting models to support inventory decisions, promotions, and resource allocation for business growth.
- Implement loss prevention measures, conduct audits, and establish procedures to reduce shrinkage and protect company assets.
- Set performance targets and coach staff, providing training and feedback to cultivate a motivated and customer-focused team.
- Analyze data from retail analytics tools to guide strategic decisions regarding product assortment, layout, and marketing initiatives.
- Utilize strategic planning skills to develop and implement store-specific business plans aligned with overall company objectives.
- Resolve customer issues, gather feedback, and champion exceptional service standards to foster positive relationships and drive loyalty.