Funcity

Job Description : Team Leader - Fun Block Knowledge, Skills & Abilities: Good communication & written skills Team Building Skills Customer Satisfaction Proficient in MS office. People Management Store Operartions Qualifications: Experience: Graduation/MBA in any discipline. 5 years of retail, leisure or hospitality experience, including management experience. Proven customer service focus and a comprehensive understanding of customer service principles Competent operational skills in a customer-service environment Experience in a leadership position exemplifying interpersonal skills and the ability to coach, mentor, problem solve and build teams. Proven commercial and financial management skills including analysing financial reports and effective cost control. Experience handling and managing confidential and sensitive information. Having experience in children education/enrichment is a plus Must LOVE interacting with children and love to have FUN! Reports to Reportees Centre In-Charge CSR/Cashier Duties & Responsibilities: Guest Satisfaction Inspire, coach and PARTNER with your Team Members by modelling the importance of the guest experience, setting expectations, and aligning individual goals with our company mission and values. Attract and excite our guests and little guests through amazing venue set up , presentation of educational activities, building guest relationships and promoting your venue as a premium FunBlock destination 2. Leadership & Team Management Staff Training: Ability to coach, mentor, and train staff on sales techniques, customer service, and product knowledge. Motivation and Engagement: Keep the team motivated to hit sales goals and maintain high morale and customer satisfaction. 3. Safety Ensure a FUN yet safe and clean environment for the Team Members and guests ensuring venue meets the required compliance and safety requirements defined within Funcity Safety Standards. 4. Financial Sales Strategies: Implement and drive sales strategies to meet and exceed store targets. Product Knowledge: Stay well-informed about the products or services offered to guide both staff and customers. Performance Tracking: Use data and KPIs (Key Performance Indicators) to monitor store and staff performance. 5 . Operations Ensure that Marketing, Operational, Employee Motivation and other Corporate Office initiatives are handed down, communicated, understood and executed effectively in venue. Lead our day-to-day venue operation through consistently ensuring a REMARKABLE Customer Satisfaction and ensuring all company policies and operational procedures are adhered to. Contact : Anil Ghidiyal ( HR Dept) - 72109 86841 Email : anil.ghidiyal@landmarkgroup.in

About the Role: Were looking for a passionate Video Editor & Visual Artist whos obsessed with visual storytelling, lives for motion graphics, and thrives on turning ideas into thumb-stopping content. If your brain naturally sees transitions, VFX, and animation when you hear music you’re our kind of creative. What You’ll Do: Craft cinematic edits and visually compelling videos for ads, social media, campaigns, and brand launches. Design and animate motion graphics that bring energy, clarity, and magic to our stories. Create visual effects . Collaborate with the creative and marketing teams to shape content that moves the audience and drives action. Experiment with new styles, techniques, and formats to push our content game forward. Understand brand guidelines and still know when to break them (strategically). Role & responsibilities You Bring: 2–3 years of hands-on editing and motion graphics experience (showreel/portfolio mandatory). Expertise in After Effects , Da Vinci Resolve , and Blender (you’re comfortable jumping between tools). A solid eye for composition, pace, color, and rhythm . Passion for ad-making , storytelling, and branded visuals. Bonus if you’ve worked on kids' content, gaming, or entertainment brands. Vibes We’re Looking For: Creative rebel with a disciplined workflow Detail-obsessed but still fast Team player who thrives on feedback loops Up to date with content trends, reels, visual formats, and what’s popping on digital Loves a challenge and runs toward the next creative breakthrough Want to make magic with visuals? Let’s build something unforgettable.

Knowledge, Skills & Abilities: Good communication & written skills Team Building Skills Knowledge in Regional language Proficient in MS office. Qualifications and Experience: Graduation in any discipline. 3 - 5 years in supervisory/Team Handling experience. Reports to Reportees Store Manager. Csrs and cashiers Duties & Responsibilities: Operations Management: Plan and coordinate work activities with the Asst Store Manager to operate the outlet. Assign responsibility areas and work schedules, Handle Guest complaints, interact with customers to assess their needs, Party organization with the Party Coordinator. Coordinate with Team Members/Outsourced Agencies for the proper maintenance of all equipment, furniture and fixtures of the outlet. Handling the guest complaints and resolving them professionally in an efficient and prompt manner or escalating it further to the SM. To ensure the entire facility is maintained in such a way so that it gives clean, safe and hygiene environment for the users at every aspects of operations management in terms of high standard and quality. Assist Store Manager in preparing sales, operational expense and other financial reports with complete understanding on the subject. Ensure availability of all consumables at all times. Customer Relationship Management Resolving customer’s complaints/issues. Build effective relationship with the customers when dealing and interacting with them on floor or during the Birthday Parties. People Management: Effective coordination and communication with team members. Train employees in Guest Service and job Skills Develop and motivate the team. Inventory Management Ensure availability of all consumables, redemption gifts and any other item needed for Operations. Implement internal controls and record inventories Contact Vivek Y - 9148945232

Role & responsibilities : Project Planning • Ensure inputs from concerned departments (Operations, Finance etc) are obtained and finalized with Business Head. • Ensure estimation of Capex and finalize with Business Head. • Follow-up from Dubai team for GFC layouts planning for the entire store, Preparation of BOQs and ensure ordering of fixtures & BOQs. • Coordination With COE for Rate validation & prepare PJ approval. • Coordination with India Heads & Team Dubai for PJ signoff. PO creation with COE-PO team. Ensure Proper developer scope of work captured in Agreement, to be coordinated with BD-Legal team. • Initiate execution of project after the final agreement sign-off . • Create and monitor project schedules with Site Engineers and take required actions . • Ensuring Project possession letter, jointly signed by Developer & Site in charge. • Ensuring Weekly monitoring of Project schedule & Project Tracker. Creating a vendor List with rating as per previous observation. • Closing and tracking RC for FY , also adding new repetitive items for next RC consideration. Project Execution: • Ensure signoff of handover process. • Ensure weekly progress report with site in charge/ PMC. • Ensure the store is snag free- weekly update with Site in charge / PMC/ Vendor • Ensure documentation of all drawings and assets during handing over. Keep a track on the make and brand of materials used in site is as per BOQ 100% snag list to be completed before project handover to operations and sign off to be taken from operation make sure all the snag list cost is borne by the vendor during the retention period, if done by any other vendor, same to be documented. Project Handover & Closer: • Ensuring All handover documents are in place. • Ensuring As built drawings are submitted by vendors and validated by PMC/ Site in charge. • Warranty certifications are in place. • Snags are signed off and submitted by Site in charge. • Handover document is signed by Ops/ Maintenance / Project team on the date of handover. • Coordination with Site in charge to close the final bills submission for GRN with in 1 month of store opening. • Coordination with COE for extra items closers. • Submit a project closer note. Vendor development: • Developing existing vendor with efficient quality. • Developing potential new vendors. • BOQ modification & RC updating as per experience & feedback chain. • Sample development as per requirement & Approving the correct samples. Vendor factory visits to understand the strength & efficiency level of the vendor. Maintenance • Ensure the maintenance of existing stores through regional maintenance team. • Ensure appropriate handling of fixtures. • Develop & review maintenance processes. • Ensuring PPM Financial planning: • Work within the budget and make efforts to reduce/optimize costs Identify new vendors and participate in negotiations • Undertake vendor assessment for quality and cost Consolidate the final bills Maintain the CAPEX tracker-PO verses PFR value. And make sure all the PO is within the budget. Any cost escalation approval to be taken. Rate analysis to be done for all the scope of work as per current market rate as per which negotiations to be done. MIS & Tracker management: • Weekly PR-PO-PJ tracker. • Fortnightly Project status updates tracker. • Fortnightly DSOW status update tracker. • Weekly Capex tracker update discussion. • Maintaining other Related MIS - Preferred candidate profile

Role & responsibilities Procurement & Vendor Management Develop and execute procurement strategies for toys, stationery, and related product categories. Identify, evaluate, and onboard reliable suppliers/vendors while maintaining quality, price competitiveness, and timely delivery. Lead price negotiations and contract finalization to achieve cost savings without compromising quality. Maintain healthy vendor relationships and resolve supply-related issues promptly. Inventory & Dispatch Management Oversee inventory planning, stock levels, and replenishment cycles across locations. Ensure monthly stock dispatches are executed accurately and on time. Implement inventory control measures to reduce wastage, stockouts, and overstock situations. Track and analyze inventory turnover and recommend process improvements. Cross-functional Collaboration & Store Support Work closely with store teams, visual merchandising, and marketing teams to ensure product availability and display alignment with sales plans. Coordinate with finance to monitor COGS and align purchasing with budgetary targets. Collaborate with operations for smooth inbound and outbound logistics. Data & Reporting Prepare detailed procurement, inventory, and vendor performance reports. Utilize Excel and Power BI to track KPIs, analyze trends, and support data-driven decision-making. Provide actionable insights for improving supply chain efficiency and profitability. Preferred candidate profile Bachelors degree in Supply Chain, Business Administration, or related field (Master’s preferred). Minimum 10 years of experience in procurement and inventory management, preferably in toys, stationery, or retail categories. Strong negotiation and vendor management skills. Excellent knowledge of Excel (advanced formulas, pivot tables, macros preferred) and Power BI. Proven experience in COGS analysis and cost optimization. Strong understanding of visual merchandising principles. Excellent communication, leadership, and stakeholder management skills. Competencies Strategic thinking with hands-on problem-solving ability. Data-driven approach with high attention to detail. Ability to work under pressure and meet deadlines. Collaborative mindset with adaptability to a fast-paced retail environment. sssss

Role & responsibilities Overseeing daily operations Managing and motivating staff Maintaining inventory and merchandising standards Driving sales and profitability Ensuring exceptional customer service Managing administrative tasks and store budgets