Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.Role OverviewWe are seeking a visionary and strategic Senior Principal UX Designer to lead design excellence across AI-powered enterprise applications. This India-based role is instrumental in shaping transformative user experiences with a strong focus on design innovation, intelligent agents, and product influence at scale. The ideal candidate combines deep UX craft with strategic thinking, influencing not just product features but also the culture of design and execution across functions.This role reports to UX leadership and works across domains, partnering with global product, engineering, and AI/ML teams to deliver high-quality, human-centered solutions that serve HR professionals, payroll admins, and employees at scale.Role OverviewWe are seeking a visionary and strategic Senior Principal UX Designer to lead design excellence across AI-powered enterprise applications. This India-based role is instrumental in shaping transformative user experiences with a strong focus on design innovation, intelligent agents, and product influence at scale. The ideal candidate combines deep UX craft with strategic thinking, influencing not just product features but also the culture of design and execution across functions.This role reports to UX leadership and works across domains, partnering with global product, engineering, and AI/ML teams to deliver high-quality, human-centered solutions that serve HR professionals, payroll admins, and employees at scale.ShapeKey ResponsibilitiesStrategic Product InfluenceShape and influence product direction by working closely with Product, Engineering, and Data Science leaders.Champion user needs while balancing technical and business constraints to drive thoughtful, innovative product experiences.Serve as a strategic partner in roadmap planning and prioritization, especially for AI-powered and agent-driven experiences.AI, Agents & Intelligent ExperiencesLead the design of next-generation user experiences that incorporate predictive workflows, conversational agents, and proactive automation.Collaborate with AI/ML teams to translate capabilities into meaningful UX interactions.Ensure ethical and human-centered integration of AI features aligned with UKG's trust and compliance goals.Cross-Functional LeadershipDefine and implement ways-of-working with product and engineering teams across product lines.Establish and govern design process adherence, while enabling flexibility and innovation.Drive alignment across global teams and champion a collaborative design culture.Design Execution & Systems ThinkingOwn and deliver end-to-end UX from discovery to polished execution across web and mobile platforms.Create and advocate for scalable, reusable patterns through partnership with Design Systems teams.Apply strong systems thinking to manage complexity, especially across integrated enterprise platforms.Thought Leadership & MentorshipAct as a design mentor and coach for other principal and senior designers across teams.Contribute to the evolution of UKG’s design culture, practices, and community globally.Represent India design leadership in global strategic initiatives and cross-org collaborations.ShapeRequired Qualifications
12+ years of experience in UX/Product Design, with 3–5+ years at a Principal or Lead level in enterprise software.Demonstrated experience influencing product vision, defining design strategies, and creating frameworks that scale.Strong experience with AI-integrated design, conversational UX, and workflow optimization.Exceptional ability to collaborate cross-functionally and drive consensus among diverse stakeholders.Strong visual and interaction design skills with deep experience in responsive web and native mobile platforms.Mastery of Figma and other design/prototyping tools; knowledge of front-end tech is a plus.Outstanding communication, storytelling, and facilitation skills.Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science, or a related field.Portfolio demonstrating complex, enterprise-grade solutions and leadership impact.ShapeNice to HaveDeep domain knowledge in HR, payroll, financial systems, or compliance-driven software.Experience in designing for international markets and ensuring accessibility and localization compliance.Familiarity with Agile and Lean UX practices at scale.ShapeWhy Join UKGPurpose-Driven Work: Shape products that improve the working lives of millions.Innovation at Scale: Work on complex systems that blend AI, human-centered design, and enterprise functionality.People-First Culture: Be part of an inclusive, collaborative, and global design community.Opportunity for Impact: Play a key leadership role in growing UKG’s design presence in India.ShapeEqual Opportunity EmployerUKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. We welcome applicants from all backgrounds and ensure a respectful and inclusive hiring process.ShapeWould you like this formatted as a PDF or Word file? I can also adapt it into an internal requisition format or integrate specific business unit needs (e.g., Payroll, AI Labs, WFM).Where we’re goingUKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.Disability Accommodation in the Application and Interview ProcessFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
