Spare Parts Manager

Spare Parts Manager / Inventory & Sales Operations Manager

Position Description:

We are seeking a results-driven and organized professional to oversee inventory, sales, and operations for our spare parts division. The ideal candidate will be responsible for maintaining accurate stock levels, optimizing operational workflows, driving sales growth, and leading a high-performing team. This role requires strong leadership, analytical skills, and the ability to manage supplier relationships and customer satisfaction simultaneously.

Designation: Spare Parts Manager / Inventory & Sales Operations Manager

Responsibilities & Duties:

Inventory & Operations Management

• Manage and maintain accurate inventory levels through regular audits and reconciliation.

• Monitor stock movements, handle part claims, and ensure proper documentation.

• Place purchase orders, manage supplier relationships, and negotiate pricing or terms when necessary.

• Oversee shipping, logistics, and part replacement procedures to ensure timely delivery.

• Streamline operational processes to minimize equipment downtime and improve efficiency. Sales & Customer Relations

• Develop and execute effective sales strategies and promotional campaigns.

• Set clear sales targets and KPIs; monitor and report on team performance.

• Coach, mentor, and motivate the sales team to achieve individual and collective goals.

• Handle escalated customer inquiries and resolve complaints to ensure exceptional satisfaction.

• Prepare sales forecasts, reports, and proposals for management review.

Management & Leadership

• Lead, supervise, and support the spare parts team to achieve departmental objectives.

• Delegate tasks effectively while providing continuous training and development opportunities.

• Collaborate with cross-functional departments (e.g., service, logistics, finance) to ensure part availability and smooth operations.

• Ensure compliance with company policies, Standard Operating Procedures (SOPs), and safety regulations.

Qualifications & Skills

• Graduate or Postgraduate degree in any discipline or bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred.

• Minimum 3+ years of experience in a Parts Manager, Inventory Manager, or Sales Operations role within the automotive, manufacturing, or related industries.

• Strong understanding of marketplace dynamics and quick commerce workflows.

• Proficiency in Microsoft Excel and Word.

• Proficiency in inventory management software and MS Office Suite; ability to work under pressure and meet deadlines.

• Technical Knowledge: Strong understanding of spare parts management, inventory control principles, procurement, and sales processes.

• Excellent analytical skills and attention to detail.

• Effective written and verbal communication in English.

Salary

4 Lakh – 5 Lakh per Annum

Location: Jaipur (Work from office)

Please share your resume at “hr@balwaan.com”