Spare Parts Manager

We're Hiring – Spare Parts Manager / Inventory & Sales Operations Manager
Position Description:

We are seeking a results-driven and organized professional to oversee inventory, sales, and operations for our spare parts division. The ideal candidate will be responsible for maintaining accurate stock levels, optimizing operational workflows, driving sales growth, and leading a high-performing team. This role requires strong leadership, analytical skills, and the ability to manage supplier relationships and customer satisfaction simultaneously.

Responsibilities & Duties:
Inventory & Operations Management:

• Manage and maintain accurate inventory levels through regular audits and reconciliation.
• Monitor stock movements, handle part claims, and ensure proper documentation.
• Place purchase orders, manage supplier relationships, and negotiate pricing or terms when necessary.
• Oversee shipping, logistics, and part replacement procedures to ensure timely delivery.
• Streamline operational processes to minimize equipment downtime and improve efficiency.

Sales & Customer Relations:

• Develop and execute effective sales strategies and promotional campaigns.
• Set clear sales targets and KPIs; monitor and report on team performance.
• Coach, mentor, and motivate the sales team to achieve individual and collective goals.
• Handle escalated customer inquiries and resolve complaints to ensure exceptional satisfaction.
• Prepare sales forecasts, reports, and proposals for management review.

Management & Leadership:

• Lead, supervise, and support the spare parts team to achieve departmental objectives.
• Delegate tasks effectively while providing continuous training and development opportunities.
• Collaborate with cross-functional departments (e.g., service, logistics, finance) to ensure part availability and smooth operations.
• Ensure compliance with company policies, Standard Operating Procedures (SOPs), and safety regulations.

Qualification & Skill:

• Experience: Proven experience (typically 3+ years) in a Parts Manager, Inventory Manager, or Sales Operations role within the automotive, manufacturing, or related industries.
• Education: Minimum of a high school diploma or GED; an associate’s or bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Technical Knowledge: Strong understanding of spare parts management, inventory control principles, procurement, and sales processes.
• Soft Skills: Exceptional leadership, communication (oral and written), analytical thinking, problem-solving, and interpersonal skills.
• Other Requirements: Proficiency in inventory management software and MS Office Suite; ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person