Solutions Architect

Solutions Architect, EdTech Solutions

Solutions Architect

Responsibilities

Technical Leadership & Solution Design:

• Serve as the primary technical leader for both B2B and B2B2C EdTech projects, providing hands-on expertise in designing and developing robust, scalable solutions.
• Collaborate with clients and internal product teams to deeply understand project requirements, constraints, and business objectives.
• Translate high-level business needs into detailed technical specifications and architectural designs. This includes creating comprehensive documentation and diagrams that the engineering team can use to execute effectively.
• Actively drive technical initiatives to build the advanced platform features necessary to support B2B2C partnerships, where our platform serves the end-users of our business clients. This will involve designing features like custom branding, Single Sign-On (SSO) integrations, and advanced reporting for enterprise partners.

Project Oversight & Delivery:

• Maintain a high-level view of the team's development progress, ensuring projects stay on track and meet established timelines. You will be responsible for monitoring key project milestones and identifying potential risks.
• Help the team overcome technical blockers and challenges by providing guidance and strategic direction. You will act as a technical problem-solver, helping to unstick the team when they face complex issues.
• Ensure the technical solution aligns with the client's expectations and project goals. You'll be the one to confirm that what the team is building meets the original vision and requirements.
• Work with project managers, product managers, and other stakeholders to ensure technical solutions align with product roadmaps and business goals.

Client & Stakeholder Communication:

• Act as the key technical point of contact for B2B clients and internal stakeholders, communicating project progress, technical decisions, and solution designs clearly and effectively.
• Engage and collaborate with cross-functional teams across different geographies, ensuring seamless communication and alignment on project goals and technical decisions.
• Lead technical discussions and presentations with clients, translating complex technical information into understandable business terms.
• Gather feedback from clients throughout the project lifecycle to ensure we are building the right solution.

Pre-Sales & Business Development:

• Play a crucial role in the pre-sales process by contributing to new project proposals and technical bids. This includes estimating project scope, resources, and timelines.
• Develop and present compelling proof-of-concepts (POCs) and technical demos to prospective clients.
• Define the architectural vision and strategy for new projects, ensuring they are scalable, secure, and maintainable. This includes making build vs. buy decisions and selecting appropriate technologies.

Qualifications

Experience:

• 5+ years of experience in software development, with at least 2 years in a senior or lead role.
• Proven experience in a B2B or B2B2C environment, preferably within the EdTech or SaaS industry.
• Demonstrated hands-on experience in solution design and system architecture.
• Experience building and evolving a platform to support the needs of enterprise clients and their end-users is highly desirable.
• Familiarity with agile development methodologies.
• Technical Skills:
• Strong background in full-stack development and a solid understanding of modern web technologies.
• Proficiency in defining and documenting software architecture, including microservices, APIs, and cloud infrastructure (e.g., AWS, Azure, GCP).
• Demonstrated knowledge of various cloud services and the ability to evaluate and select the best technologies for a given project (e.g., database choices, serverless computing, containerization).
• Experience with a variety of programming languages and frameworks (e.g., Python, Node.js, React, Angular).
• Knowledge of databases (SQL and NoSQL), CI/CD pipelines, and DevOps principles.
• Soft Skills:
• Exceptional communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Excellent problem-solving skills and a strategic mindset for building long-term, sustainable solutions.
• Strong negotiation and presentation skills, particularly in client-facing scenarios.
• Ability to manage multiple priorities and projects in a fast-paced environment.