We’re on the lookout for a passionate and experienced Placement Officer to join our dynamic team and support our ongoing and upcoming placement drives specifically in the Data Science, Data Analytics, DevOps & Cloud Engineering This is a remote opportunity ideal for someone who thrives in a fast-paced environment, loves building career pathways for learners, and is excited to collaborate with top-tier hiring partners. Role: Senior Placement Manager – Tech Hiring Location: Remote Engagement: Full-time Salary: As per industry standards Key Responsibilities: Drive end-to-end placement processes in tech domains like Data Science, Data Analytics DevOps, & Cloud Engineering Coordinate with hiring partners for interview scheduling, feedback, and closure Maintain detailed placement trackers and dashboards Screen resumes, shortlist candidates, and support job-role alignment Communicate with learners for interview prep and follow-ups Collaborate with internal teams to improve placement outcomes Desired Skills & Qualifications: 7-10 years of experience in placements, recruitment, or HR operations (preferably in tech hiring) Strong coordination and communication skills Familiarity with Data Science, Data Analytics DevOps & Cloud Engineering Proficiency in Google Sheets/Excel and online documentation Should be a graduate/postgraduate Self-driven, highly organized, and outcome-oriented Show more Show less
SkillUp Online is seeking full-time Mentors with strong expertise in Artificial Intelligence (AI), Data Analytics (DA), or Cybersecurity to support our global learner base. This role focuses on mentoring learners virtually, helping them succeed in their learning journey through personalized guidance and program support. Key Responsibilities: Deliver virtual mentoring and support for learners in AI, Data Analytics, or Cybersecurity. Engage with learners via 1:1 sessions, webinars, emails, and discussion forums. Manage and execute online learning programs tailored for global learners. Continuously upgrade skills and stay current with evolving technologies in assigned domains. Collaborate with internal teams (Product, Development, Sales, SMEs, Vendors) to resolve learner issues. Curate and refine learning content and curriculum for B2A, B2B, and B2C clients. Contribute to presales efforts for programs by showcasing subject expertise. Take ownership of learner success and satisfaction by resolving queries efficiently. Required Skills & Qualifications: Education: B.Tech, Engineering, or any relevant degree in Computer Science/IT. Experience: 2–4 years of professional experience in technical roles within corporate or academic settings. Prior exposure to online teaching or virtual mentoring is highly desirable. Experience with Microsoft Cloud technologies (Azure), certifications, or similar platforms is a plus. Strong domain knowledge in AI, Data Analytics, or Cybersecurity. Excellent written and verbal communication skills in English. Strong interpersonal skills and ability to engage virtually with learners. Motivated to learn and stay updated with latest technologies and tools. Additional Requirements: Full-time remote position – Candidates preferably based in Delhi/NCR . Willingness to work flexible hours, including late evenings or night shifts, as per learner schedules. Self-starter with a learner-first approach and problem-solving mindset.
Position: Senior Experience Design & Strategy Lead/UX Manager – Education Sector (India) Location: India Experience Requirement: 8+ years in the education sector, 5+ years in design strategy, UX, or service design strategy About the Role: We are looking for an experienced Experience Design & Strategy Lead to drive customer-centric solutions across various industry clients in the education sector . This role requires a deep understanding of experience design , the ability to translate bespoke client requirements into top-level product and service specifications , and the expertise to manage stakeholders effectively. The ideal candidate will be adept at creating wireframes, defining user journeys, and writing clear requirements while ensuring that solutions align with SkillUp design guidelines . They will also identify process gaps, propose smart solutions , and oversee both internal teams and external design agencies to achieve optimal results. Key Responsibilities: Experience Design & Strategy Define top-level requirements for bespoke education solutions based on client needs. Develop user journeys, wireframes, and service blueprints to enhance experience design. Ensure alignment with SkillUp design guidelines while maintaining innovation and flexibility. Identify process gaps and propose smart, scalable solutions to improve efficiency. Client & Stakeholder Management Work closely with industry clients , understanding their educational needs and experience goals. Manage stakeholder expectations by clearly defining scope, timelines, and deliverables . Serve as a bridge between internal teams, design agencies, and external vendors to ensure smooth execution. Team Building & Collaboration If required, hire and lead a team of designers and strategists to execute high-quality educational solutions. Alternatively, collaborate with external design agencies , ensuring high standards while optimizing costs and resources. Foster a culture of innovation, problem-solving, and user-centric thinking within the team. Qualifications & Experience: Must-Haves: 8+ years of experience in the education sector , working on industry-focused learning solutions. 5+ years of experience in design strategy, UX, or service design strategy . Strong expertise in wireframing, user journey mapping, and defining top-level requirements . Experience in stakeholder management , setting clear expectations, and delivering tailored solutions. Ability to identify process inefficiencies and proactively address challenges. Excellent communication and problem-solving skills, with a user-first mindset. Preferred: Experience collaborating with design agencies and managing external partners . Background in EdTech, digital learning solutions, or instructional design . Familiarity with agile methodologies and working in a fast-paced environment. Why Join Us? Lead high-impact educational experience design across diverse industry clients. Work on bespoke and large-scale education projects that drive real impact. Opportunity to build and shape a team or work with top-tier design agencies.
Project Manager will be responsible for planning, executing, overseeing, and monitoring the channel training enablement process from initiation to completion. This role requires independent leadership and the ability to manage multiple project components simultaneously while engaging with internal and external stakeholders . The Project Manager will report to the Learning leadership and play a crucial role in ensuring the seamless execution of training programs. Key Responsibilities: Project Planning & Execution Develop, monitor, and manage comprehensive project plans, schedules, and reports to ensure timely execution. Lead project planning sessions and facilitate regular progress updates . Define project objectives, scope, deliverables, and key stakeholders while ensuring alignment with organizational goals. Identify potential risks and design risk mitigation strategies . Stakeholder & Resource Management Coordinate and engage with internal teams, facilitators, and external partners to drive project success. Independently lead the execution of channel enablement training, ensuring the necessary approvals and inputs from stakeholders. Track resource allocation and ensure efficient use of personnel and materials for content readiness, reporting, and delivery. Provide weekly project updates to key stakeholders, including leadership. Training & Content Execution Ensure training deliverables , including documentation, materials, and facilitator readiness, are developed and delivered on time . Manage speaker and facilitator preparation for training sessions. Oversee the uploading of training assets (e.g., recorded sessions, training materials) to Teams within 48 hours of a session. Ensure compliance with training guidelines and best practices. Monitoring & Reporting Track project progress , ensuring that tasks are completed within the defined timelines . Provide weekly reports on project milestones, content consumption on Learning Platform , and overall execution status. Track and submit training session registrations, attendance, and feedback twice per day (AM and PM) as per the established process. Maintain centralized project documentation and ensure timely updates on Teams under the agreed folder structure. Continuous Improvement Optimize and improve project management processes for enhanced efficiency and quality. Conduct post-project reviews and create detailed reports to assess effectiveness and areas for enhancement. Qualifications & Skills: Proven experience in project management , preferably in training, learning & development, or enablement programs . Strong ability to independently manage large projects with multiple stakeholders. Excellent communication, organizational, and problem-solving skills. Proficiency in project management tools, reporting dashboards, and collaboration platforms (e.g., Microsoft Teams, CRM, Lenovo Learning Platform) . Ability to track, monitor, and report progress effectively while managing deadlines. Experience working with senior stakeholders and facilitating cross-functional collaboration . This role requires a proactive, detail-oriented, and results-driven professional who thrives in a dynamic environment and is passionate about delivering high-quality training enablement programs.
Role: Project Manager Position Overview: The Project Manager will be responsible for planning, executing, overseeing, and monitoring the channel training enablement process from initiation to completion. This role requires independent leadership and the ability to manage multiple project components simultaneously while engaging with internal and external stakeholders . The Project Manager will report to the Learning leadership and play a crucial role in ensuring the seamless execution of training programs. Key Responsibilities: Project Planning & Execution Develop, monitor, and manage comprehensive project plans, schedules, and reports to ensure timely execution. Lead project planning sessions and facilitate regular progress updates . Define project objectives, scope, deliverables, and key stakeholders while ensuring alignment with organizational goals. Identify potential risks and design risk mitigation strategies . Stakeholder & Resource Management Coordinate and engage with internal teams, facilitators, and external partners to drive project success. Independently lead the execution of channel enablement training, ensuring the necessary approvals and inputs from stakeholders. Track resource allocation and ensure efficient use of personnel and materials for content readiness, reporting, and delivery. Provide weekly project updates to key stakeholders, including leadership. Training & Content Execution Ensure training deliverables , including documentation, materials, and facilitator readiness, are developed and delivered on time . Manage speaker and facilitator preparation for training sessions. Oversee the uploading of training assets (e.g., recorded sessions, training materials) to Teams within 48 hours of a session. Ensure compliance with training guidelines and best practices. Monitoring & Reporting Track project progress , ensuring that tasks are completed within the defined timelines . Provide weekly reports on project milestones, content consumption on Learning Platform , and overall execution status. Track and submit training session registrations, attendance, and feedback twice per day (AM and PM) as per the established process. Maintain centralized project documentation and ensure timely updates on Teams under the agreed folder structure. Continuous Improvement Optimize and improve project management processes for enhanced efficiency and quality. Conduct post-project reviews and create detailed reports to assess effectiveness and areas for enhancement. Qualifications & Skills: Proven experience in project management , preferably in training, learning & development, or enablement programs . Strong ability to independently manage large projects with multiple stakeholders. Excellent communication, organizational, and problem-solving skills. Proficiency in project management tools, reporting dashboards, and collaboration platforms (e.g., Microsoft Teams, CRM, Lenovo Learning Platform) . Ability to track, monitor, and report progress effectively while managing deadlines. Experience working with senior stakeholders and facilitating cross-functional collaboration . This role requires a proactive, detail-oriented, and results-driven professional who thrives in a dynamic environment and is passionate about delivering high-quality training enablement programs.
We are seeking a proactive and cooperative Help Desk Support Specialist to provide front-line support for users of the SkillsBuild.org website and IBM’s employee volunteering & giving program. This role is essential to ensuring a seamless experience for learners, educators, and IBM employees by resolving inquiries efficiently and professionally. Key Responsibilities SkillsBuild.org Support Respond to and resolve user inquiries related to: Registration issues (e.g., trouble signing up) Login issues (e.g., access problems for registered users) Learning activity completion tracking Access to learning content Digital credentialing and badge issues Translation corrections and feedback Other technical issues General program questions Document and categorize issues to identify trends and inform platform improvements. Collaborate with technical and program teams to escalate and resolve complex issues. Maintain and update a user-facing FAQ and internal knowledge base. IBM Employee Volunteering & Giving Program Support Provide support for IBM employees participating in volunteering and donation programs. Answer questions related to: Volunteering activities and opportunities Eligibility of charities for donations General program guidelines and processes Liaise with internal program managers to ensure accurate and timely responses. Track inquiries and feedback to support program enhancements. Qualifications Excellent written and verbal communication skills. Strong customer service orientation with a problem-solving mindset. Experience using help desk or ticketing systems (e.g., Zendesk, Freshdesk). Ability to manage and prioritize multiple inquiries in a fast-paced environment. Familiarity with digital learning platforms and/or corporate social responsibility programs is a plus. Comfortable working independently and collaboratively across teams. Preferred Experience 2+ years in a help desk, customer support, or program support role. Experience supporting educational technology or nonprofit/corporate social impact programs. Bilingual or multilingual capabilities are a plus. What We Offer Opportunity to support meaningful educational and social impact initiatives. Collaborative and mission-driven work environment. Professional development and training opportunities.
Solutions Architect, EdTech Solutions We are seeking a highly skilled and strategic Solutions Architect to lead the technical design and delivery of our EdTech projects. This role is for a hands-on technical expert who excels at translating business needs into robust, scalable solutions. You will be instrumental in the entire project lifecycle, from initial client engagement and architectural design to project oversight and successful delivery. This is a unique opportunity to shape the future of educational technology by working on innovative projects for B2B enterprise clients and defining advanced features for our platform to support B2B2C initiatives. Responsibilities Technical Leadership & Solution Design: Serve as the primary technical leader for both B2B and B2B2C EdTech projects, providing hands-on expertise in designing and developing robust, scalable solutions. Collaborate with clients and internal product teams to deeply understand project requirements, constraints, and business objectives. Translate high-level business needs into detailed technical specifications and architectural designs. This includes creating comprehensive documentation and diagrams that the engineering team can use to execute effectively. Actively drive technical initiatives to build the advanced platform features necessary to support B2B2C partnerships, where our platform serves the end-users of our business clients. This will involve designing features like custom branding, Single Sign-On (SSO) integrations, and advanced reporting for enterprise partners. Project Oversight & Delivery: Maintain a high-level view of the team's development progress, ensuring projects stay on track and meet established timelines. You will be responsible for monitoring key project milestones and identifying potential risks. Help the team overcome technical blockers and challenges by providing guidance and strategic direction. You will act as a technical problem-solver, helping to unstick the team when they face complex issues. Ensure the technical solution aligns with the client's expectations and project goals. You'll be the one to confirm that what the team is building meets the original vision and requirements. Work with project managers, product managers, and other stakeholders to ensure technical solutions align with product roadmaps and business goals. Client & Stakeholder Communication: Act as the key technical point of contact for B2B clients and internal stakeholders, communicating project progress, technical decisions, and solution designs clearly and effectively. Engage and collaborate with cross-functional teams across different geographies, ensuring seamless communication and alignment on project goals and technical decisions. Lead technical discussions and presentations with clients, translating complex technical information into understandable business terms. Gather feedback from clients throughout the project lifecycle to ensure we are building the right solution. Pre-Sales & Business Development: Play a crucial role in the pre-sales process by contributing to new project proposals and technical bids. This includes estimating project scope, resources, and timelines. Develop and present compelling proof-of-concepts (POCs) and technical demos to prospective clients. Define the architectural vision and strategy for new projects, ensuring they are scalable, secure, and maintainable. This includes making build vs. buy decisions and selecting appropriate technologies. Qualifications Experience: 5+ years of experience in software development, with at least 2 years in a senior or lead role. Proven experience in a B2B or B2B2C environment, preferably within the EdTech or SaaS industry. Demonstrated hands-on experience in solution design and system architecture. Experience building and evolving a platform to support the needs of enterprise clients and their end-users is highly desirable. Familiarity with agile development methodologies. Technical Skills: Strong background in full-stack development and a solid understanding of modern web technologies. Proficiency in defining and documenting software architecture, including microservices, APIs, and cloud infrastructure (e.g., AWS, Azure, GCP). Demonstrated knowledge of various cloud services and the ability to evaluate and select the best technologies for a given project (e.g., database choices, serverless computing, containerization). Experience with a variety of programming languages and frameworks (e.g., Python, Node.js, React, Angular). Knowledge of databases (SQL and NoSQL), CI/CD pipelines, and DevOps principles. Soft Skills: Exceptional communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Excellent problem-solving skills and a strategic mindset for building long-term, sustainable solutions. Strong negotiation and presentation skills, particularly in client-facing scenarios. Ability to manage multiple priorities and projects in a fast-paced environment.
You are a seasoned Senior Experience Design & Strategy Lead with a focus on the education sector in India. With over 8 years of experience in the education industry and a minimum of 5 years specializing in design strategy, UX, or service design strategy, you are well-equipped to drive customer-centric solutions for various industry clients in the education sector. Your role demands a profound comprehension of experience design, the capability to translate unique client requirements into top-level product and service specifications, and the finesse to effectively manage stakeholders. Your primary responsibilities will revolve around experience design and strategy. You will be responsible for defining top-level requirements for bespoke education solutions, developing user journeys, wireframes, and service blueprints, and ensuring alignment with SkillUp design guidelines while fostering innovation and flexibility. Additionally, you will identify process gaps, propose scalable solutions, and oversee internal teams and external design agencies to achieve optimal outcomes. Client and stakeholder management will also be a crucial aspect of your role. You will collaborate closely with industry clients to grasp their educational needs and experience objectives, manage stakeholder expectations by clearly outlining scope, timelines, and deliverables, and act as a conduit between internal teams, design agencies, and external vendors to ensure seamless execution. In terms of team building and collaboration, you may be required to recruit and lead a team of designers and strategists to deliver high-quality educational solutions. Alternatively, you will collaborate with external design agencies, ensuring quality standards are met while optimizing costs and resources. It is essential to cultivate a culture of innovation, problem-solving, and user-centric thinking within your team. To excel in this role, you must possess a minimum of 8 years of experience in the education sector, particularly focusing on industry-specific learning solutions, and at least 5 years of experience in design strategy, UX, or service design strategy. Your skill set should include expertise in wireframing, user journey mapping, defining top-level requirements, stakeholder management, and problem-solving. Additionally, you should have excellent communication skills and a user-first mindset. Preferred qualifications include experience collaborating with design agencies, a background in EdTech, digital learning solutions, or instructional design, and familiarity with agile methodologies and fast-paced environments. Joining this dynamic team will provide you with the opportunity to lead impactful educational experience design projects for diverse industry clients, work on bespoke and large-scale education initiatives that make a real difference, and shape a team or collaborate with top-tier design agencies to deliver outstanding results.,
Solutions Architect, EdTech Solutions We are seeking a highly skilled and strategic Solutions Architect to lead the technical design and delivery of our EdTech projects. This role is for a hands-on technical expert who excels at translating business needs into robust, scalable solutions. You will be instrumental in the entire project lifecycle, from initial client engagement and architectural design to project oversight and successful delivery. This is a unique opportunity to shape the future of educational technology by working on innovative projects for B2B enterprise clients and defining advanced features for our platform to support B2B2C initiatives. Responsibilities Technical Leadership & Solution Design: Serve as the primary technical leader for both B2B and B2B2C EdTech projects, providing hands-on expertise in designing and developing robust, scalable solutions. Collaborate with clients and internal product teams to deeply understand project requirements, constraints, and business objectives. Translate high-level business needs into detailed technical specifications and architectural designs. This includes creating comprehensive documentation and diagrams that the engineering team can use to execute effectively. Actively drive technical initiatives to build the advanced platform features necessary to support B2B2C partnerships, where our platform serves the end-users of our business clients. This will involve designing features like custom branding, Single Sign-On (SSO) integrations, and advanced reporting for enterprise partners. Project Oversight & Delivery: Maintain a high-level view of the team's development progress, ensuring projects stay on track and meet established timelines. You will be responsible for monitoring key project milestones and identifying potential risks. Help the team overcome technical blockers and challenges by providing guidance and strategic direction. You will act as a technical problem-solver, helping to unstick the team when they face complex issues. Ensure the technical solution aligns with the client's expectations and project goals. You'll be the one to confirm that what the team is building meets the original vision and requirements. Work with project managers, product managers, and other stakeholders to ensure technical solutions align with product roadmaps and business goals. Client & Stakeholder Communication: Act as the key technical point of contact for B2B clients and internal stakeholders, communicating project progress, technical decisions, and solution designs clearly and effectively. Engage and collaborate with cross-functional teams across different geographies, ensuring seamless communication and alignment on project goals and technical decisions. Lead technical discussions and presentations with clients, translating complex technical information into understandable business terms. Gather feedback from clients throughout the project lifecycle to ensure we are building the right solution. Pre-Sales & Business Development: Play a crucial role in the pre-sales process by contributing to new project proposals and technical bids. This includes estimating project scope, resources, and timelines. Develop and present compelling proof-of-concepts (POCs) and technical demos to prospective clients. Define the architectural vision and strategy for new projects, ensuring they are scalable, secure, and maintainable. This includes making build vs. buy decisions and selecting appropriate technologies. Qualifications Experience: 5+ years of experience in software development, with at least 2 years in a senior or lead role. Proven experience in a B2B or B2B2C environment, preferably within the EdTech or SaaS industry. Demonstrated hands-on experience in solution design and system architecture. Experience building and evolving a platform to support the needs of enterprise clients and their end-users is highly desirable. Familiarity with agile development methodologies. Technical Skills: Strong background in full-stack development and a solid understanding of modern web technologies. Proficiency in defining and documenting software architecture, including microservices, APIs, and cloud infrastructure (e.g., AWS, Azure, GCP). Demonstrated knowledge of various cloud services and the ability to evaluate and select the best technologies for a given project (e.g., database choices, serverless computing, containerization). Experience with a variety of programming languages and frameworks (e.g., Python, Node.js, React, Angular). Knowledge of databases (SQL and NoSQL), CI/CD pipelines, and DevOps principles. Soft Skills: Exceptional communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Excellent problem-solving skills and a strategic mindset for building long-term, sustainable solutions. Strong negotiation and presentation skills, particularly in client-facing scenarios. Ability to manage multiple priorities and projects in a fast-paced environment.