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3.0 - 7.0 years
7 - 9 Lacs
bengaluru
Work from Office
Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 9.5PA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Support and Voice & Accent teams to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. • Observe and evaluate trainee performance during real time training sessions • Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month • Track and maintain batchwise attendance and certification records for audit purposes. • Conceptualize, plan and execute training and skilling initiatives for the floor colleagues • Initiate and participate in the projects of the team and the department • Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month • Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) • Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group. Ensure the training is closed for the target audience every month • When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor • Maintain key MIS related to all the above activities Eligibility: • Undergo and clear TTT- inhouse certification program • Graduate/Postgraduate • Relevant experience of 3+years Desired Skills: • Ability to clearly articulate to the management -various initiatives and reports • Good analytical skills • High level of proficiency in Power Point and Excel • Planning and Organizing Skills • Excellent verbal and written communication skills. • Should be willing to work in shifts along with the team in customer business time. • Overall, should be a good team player with willingness to learn and drive to achieve • Adequate understanding of training procedures, methods, and techniques • Experience in delivering training (ILT and Virtual) • Reporting skills To create presentations and data interpretation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
gurugram
Work from Office
Job Title: Placement Manager Location : KR MANGALAM UNIVERSITY, Sohna - Gurgaon Rd, Sohna, Sohna Rural, Gurugram, Haryana 122103 Key Responsibilities: Develop and maintain relationships with corporate recruiters and industry partners. Plan, organize, and execute campus recruitment drives and events. Guide students in career planning, resume building, and interview preparation. Monitor and improve placement performance metrics. Ensure seamless coordination between students, faculty, and recruiters. Stay updated on market trends to align placement strategies with industry demands. Qualifications: Bachelors/Masters degree in [relevant field]. Proven experience in placement/career services or corporate relations. Strong communication, organizational, and negotiation skills. Ability to build networks and work collaboratively. Interested Candidates can visit our website and they can send the resume on this mail id: K. R. Mangalam University Website - https://www.krmangalam.edu.in/careers/ Email ID - krmujobs@krmangalam.edu.in
Posted 2 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
pune
Work from Office
Position : Soft skills Trainer Experience : 06 Months Location : Chinchwad/FC Job Type : Full-time Notice Period : Immediate Visit : www.sevenmentor.com Job Description: A soft skills trainer primarily focuses on developing and enhancing employees' interpersonal and intrapersonal abilities, such as communication, teamwork, problem-solving, and adaptability. They design, deliver, and evaluate training programs to improve these skills, ultimately boosting employee performance and organizational effectiveness. Roles & Responsibilities: Conduct engaging classroom and online sessions on soft skills including communication, presentation, teamwork, time management, workplace etiquette, and professional behavior. Design and deliver interactive training programs with activities, role plays, and real-life scenarios to enhance learning outcomes. Assess participants skill levels, identify gaps, and customize sessions to meet individual and group needs. Prepare and update training content, PPTs, and handouts to ensure relevance and quality. Provide constructive feedback and coaching to participants for continuous improvement. Maintain attendance, training records, and performance reports. Collaborate with the training team to develop innovative training methods and activities Stay updated with the latest trends in soft skills and learning methodologies. (Note: PART TIME WORKER PLEASE DO NOT APPLY) Interested candidates can drop their CV on gkhandale@sevenmentor.com OR contact on 7387385189
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
chandigarh
Work from Office
Job Title: English Language Personality Development Trainer Location: Chandigarh University, Mohali Kharar Job Type: On-site | Full-time Working Days: Monday to Saturday Key Responsibilities: Deliver high-quality training sessions on English Grammar, Verbal Ability, Spoken English, Phonetics, Personal Interviews, Resume Drafting, and Essay Writing. Design engaging classroom activities to enhance communication skills, fluency, and sentence structure. Curate worksheets, mock tests, handbooks, and assessments to support learning. Develop detailed Resume Audits, Mock GD/PI Feedback, and Essay Writing reports. Prepare and deliver training content using the University LMS and other platforms. Ensure seamless integration of training modules with program outcomes. Conduct Trainer Training (TTT) sessions and readiness demos for trainers. Develop and enhance course files, maintaining alignment with departmental standards. Monitor and report training impact through well-designed assessment tools. Collaborate with Quality Managers for audits and continuous improvement. Technical Skills Required: Proficiency in Learning Management Systems (LMS). Advanced knowledge of MS-Office (PowerPoint, Word, Excel, Teams). Competence in Google Sheets, Google Docs, Google Forms, and Google Drive. Familiarity with Projector & Stylus connectivity for online training. Professional Email Etiquette and communication skills. Mandatory Requirements: Laptop: Minimum i5 processor, 8GB RAM, Windows 11. Portable Bluetooth Speaker. Stylus/Digital Pen with Notepad. HDMI to VGA Adapter. VGA to VGA Cable. If you have a strong command of English Grammar and Verbal Ability and are excited to bring positive changes to students' communication skills, we want to hear from you! Apply Now: Send your resume to abhay.e19415@cumail.in or WhatsApp at 9779150033. Feel free to share this opportunity with your network!
Posted 2 weeks ago
5.0 - 15.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an experienced and highly skilled Service Delivery Manager (SDM) in the IT infrastructure services field, your role will be crucial in overseeing the end-to-end delivery of IT services within the Banking, Financial Services, and Insurance (BFSI) sector. Your main responsibilities will include managing Data Center operations, Operating Systems (Windows/Linux), and Database environments (Oracle, SQL Server, etc.). You must be a strategic thinker and hands-on leader, ensuring operational excellence, adherence to service level agreements, and continuous improvement across critical infrastructure platforms supporting BFSI systems. Your key responsibilities will involve planning, executing, and governing IT infrastructure services related to Data Centers, OS platforms, and databases. It will be essential to maintain uninterrupted service delivery, meeting or surpassing SLAs and KPIs agreed upon with business stakeholders. You will also act as the primary point of contact for infrastructure-related incidents and will collaborate with internal business units, technology teams, and external vendors to align service objectives. Additionally, you will oversee the health, availability, security, and performance of data centers and hosted infrastructure. This includes governing OS-level administration for Windows Server, Linux/Red Hat environments, and monitoring enterprise database systems for performance, security, and uptime. Leading and mentoring cross-functional teams, fostering a culture of accountability, continuous learning, and compliance with BFSI regulatory standards will also be part of your responsibilities. Your experience should include a minimum of 15+ years in IT, with at least 5+ years in a Service Delivery Manager or IT leadership role within the BFSI domain. Hands-on expertise in Data Center operations, OS administration, and Database platforms is essential. Technical proficiency in Data Center management, Enterprise OS platforms, Database systems, ITSM tools, and monitoring tools is required. A strong understanding of regulatory frameworks, cybersecurity practices, and uptime requirements in the BFSI sector is also necessary. In terms of soft skills, excellent leadership, communication, and stakeholder management abilities are crucial. Strong problem-solving skills and decision-making capabilities will be valuable assets in this role. Possessing ITIL Foundation or higher, PMP certification, and vendor certifications (Red Hat, Microsoft, Oracle) are preferred qualifications. You will report to the Head of Infrastructure Services or the Chief Information Officer (CIO). Compensation will be as per industry standards and commensurate with your experience.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Data Visualization Engineer at Zoetis, Inc., you will be part of the pharmaceutical R&D team responsible for creating impactful visualizations that drive decision-making in drug discovery, development, and clinical research. Your role will involve collaborating with scientists, analysts, and other stakeholders to translate complex datasets into clear and actionable visual insights. Your key responsibilities will include: - Designing and developing interactive and static visualizations for exploratory, descriptive, comparative, and predictive analyses. - Creating dashboards and reports summarizing key insights from high-throughput screening, clinical trial data, and other R&D datasets. - Implementing visual representations for pathway analysis, pharmacokinetics, omics data, and time-series trends. - Collaborating with cross-functional teams to identify visualization needs and tailor visual insights for technical and non-technical audiences. - Building reusable visualization components and frameworks to support large-scale data analysis. - Evaluating and recommending tools and platforms for effective data visualization, including emerging technologies. - Integrating, cleaning, and structuring datasets for visualization purposes in alignment with pharmaceutical R&D standards, compliance, and security requirements. - Staying updated on the latest trends in visualization technology and applying advanced techniques like 3D molecular visualization, network graphs, and predictive modeling visuals. You will work closely with various teams within Zoetis, including Animal Health Research & Development and Zoetis Tech & Digital, to align technology solutions with the diverse needs of scientific disciplines and development pipelines. While you will not have direct reports, you will have matrix leadership responsibilities within each project team and may manage project resources onboarded externally. The ideal candidate for this role should have a Bachelor's or Master's degree in Computer Science, Data Science, Bioinformatics, or a related field. Experience in the pharmaceutical or biotech sectors is a strong plus. You should possess expertise in visualization tools such as Tableau, Power BI, Plotly, ggplot2, Matplotlib, Seaborn, D3.js, or equivalent, as well as proficiency in programming languages like Python, R, or JavaScript. Experience with SQL, Pandas, NumPy, and ETL processes is also required. Soft skills such as strong storytelling ability, effective communication, collaboration with interdisciplinary teams, and analytical thinking are essential for success in this role. Travel requirements are minimal, ranging from 0-10%. Join Zoetis in advancing care for animals and contribute to pioneering innovation in the field of animal healthcare.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
nagpur, maharashtra
On-site
The renowned Management Institute of Central India is seeking fresh talent to join their dynamic team. The position is based in Nagpur with immediate joining required. The salary range is not constrained for deserving candidates. The mode of interview is offline only. Trainers with specializations in HR, Finance, and Soft Skills are encouraged to apply. The ideal candidate should be willing to join immediately in Nagpur, with proven experience in teaching MBA students or conducting corporate training sessions. Excellent communication skills, strong student engagement abilities, and a passion for education are essential qualities. Knowledge of industry trends and practices in finance is also required. The role entails conducting engaging training sessions for students, preparing them for corporate needs and exams using effective teaching methods. Enhancing student engagement through interactive sessions, case studies, and practical exercises is a key responsibility. Providing industry insights and real-world examples to improve learning outcomes is crucial. Interested candidates can send their resumes to hr@priyadarshinimba.com. #finance #mbahiring #nagpurjobs #requirement #placement,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a member of the Sales team at Jainam Broking Limited (JBL) based in Ahmedabad, your role will involve various key responsibilities to ensure client satisfaction and successful financial advisory services. You will be responsible for building and maintaining long-term client relationships, understanding their financial needs, recommending suitable stock market products, and providing market updates and insights. Your duties will include addressing client queries and resolving issues through various communication channels like phone, email, or chat. Additionally, you will assist clients in opening Demat and trading accounts, ensuring a smooth onboarding process for new clients. Identifying opportunities for cross-selling and collaborating with the research and advisory team for personalized investment solutions will also be part of your responsibilities. To excel in this role, you should aim to meet monthly and quarterly sales targets by converting leads into active clients. It is crucial to have a strong understanding of stock market products, trading platforms, and investment strategies. Moreover, your communication and interpersonal skills will play a vital role in effective client engagement. In terms of qualifications, a Bachelor's degree in Finance, Commerce, or a related field is required. The ideal candidate may have a minimum of 1 year of experience in financial services, stock markets, or relationship management. Proficiency in CRM tools and virtual communication platforms will be advantageous for this role. Ensuring compliance with regulatory guidelines and maintaining accurate records of client interactions are essential aspects of this position. By adhering to these standards and leveraging your expertise in financial services, you will contribute to the growth and success of Jainam Broking Limited's Sales department.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an Analytical Chemist at our leading Contract Research Organization (CRO), you will have the opportunity to assist in conducting analytical testing of samples using instruments such as HPLC, GC, LC-MS/MS, and UV Spectrophotometer under supervision. You will play a crucial role in preparing reagents, solutions, and standards following Standard Operating Procedures (SOPs) with precision and attention to detail. Your responsibility will include accurately recording and maintaining raw data, logs, and reports in compliance with GLP/GMP standards. By ensuring proper documentation, you will play a pivotal role in meeting regulatory and internal audit requirements. You will provide essential support in method development and validation for pharmaceuticals and biologics. Under the guidance of senior analysts, you will contribute to stability studies and impurity profiling, gaining valuable hands-on experience in the field. Learning and assisting in calibrating and maintaining analytical instruments will be part of your routine tasks. Following preventive maintenance schedules diligently and promptly reporting any malfunctions will be essential in ensuring the smooth functioning of instruments. Adhering to GLP, GMP, and regulatory guidelines while performing your assigned tasks will be crucial. Your active participation in audits and commitment to maintaining compliance with safety and quality standards will be highly valued. You will have the opportunity to enhance your proficiency in analytical techniques through active participation in training sessions. Staying informed about new methodologies, instruments, and advancements in the field will be key to your professional development. We are looking for candidates with a background in M.Sc. (Analytical Chemistry, Organic Chemistry, or related field), M.Pharm, or B.Pharm with practical academic experience. A basic understanding of analytical techniques and foundational knowledge of instruments like HPLC, LC-MS, or GC is desirable. Familiarity with GLP and GMP guidelines will be an advantage. Strong analytical and critical thinking abilities, effective communication and teamwork skills, and enthusiasm for learning and adapting to new challenges are essential soft skills we are seeking in potential candidates. Joining us will provide you with the opportunity to kickstart your career in a structured training environment, tailored to help freshers transition into a professional analytical setting. You will gain hands-on experience with advanced analytical instruments and methodologies, along with clear career progression paths and professional development programs.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
As a Shopify Developer with 5 to 7 years of experience, you will specialize in building and customizing e-commerce websites using the Shopify platform. Your role will involve a combination of front-end development, design, and a strong understanding of e-commerce best practices. Located in Kolkata, you will be responsible for a variety of tasks that contribute to the successful operation of online stores. Here's a closer look at what this position entails: Your primary responsibilities will include: Theme Development: Utilizing Liquid (Shopify's templating language), HTML, CSS, and JavaScript to create and customize Shopify themes. Responsive Design: Ensuring that online stores are mobile-friendly and function seamlessly across various devices and browsers. Performance Optimization: Enhancing site speed and performance to improve user experience and conversion rates. SEO Best Practices: Implementing strategies to boost the store's visibility in search engines. Troubleshooting: Identifying and resolving website issues such as bugs and integration problems. Client Collaboration: Engaging closely with clients to grasp their requirements, provide ongoing support, and deliver tailored solutions. Key skills required for this role include: Proficiency in Liquid: A strong grasp of Shopify's templating language for theme customization. Front-End Development: Experience with HTML, CSS, and JavaScript frameworks like jQuery. Knowledge of E-commerce: Understanding e-commerce principles, user experience (UX), and conversion optimization. API Familiarity: Ability to work with Shopify APIs to create custom functionality or integrate with other systems. Soft Skills: Effective communication, teamwork, customer-centric approach, problem-solving attitude, adaptability, time management, willingness to learn, and openness to feedback. If you are a misfit, dreamer, or conqueror looking to make a mark in the world of Shopify development, we welcome you to join our team in Kolkata and contribute to our success.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The Support Operations Specialist plays a crucial role in ensuring the smooth and efficient functioning of our Support department. This person will be responsible for a wide range of administrative, logistical, and technical tasks that directly contribute to the productivity and effectiveness of our support team and the overall positive experience of our customers. This role requires a proactive individual with excellent problem-solving skills, a strong understanding of support workflows, and the ability to manage multiple priorities in a fast-paced environment. As a Support Operations Specialist, you will engage with multiple teams via communication platforms such as CRM, email, and internet-based tools. Your responsibilities include administering and maintaining support-related tools and managing user access, permissions, and configurations within support systems. This position also involves documenting solutions and contributing to the organization's procedure set to support continuous learning and team growth. You will work closely with senior team members, leveraging their expertise to improve your skills while ensuring timely and high-quality support delivery. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate during core business hours in EMEA with some overlap with A/P and AMER. Occasionally, you will be asked to adjust hours given our 24/7 nature of the business. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of expanding knowledge of various tools. This is necessary to stay prepared for any new challenges that might arise. As a Support Operations Specialist, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. System Administration and Maintenance: - Administer and maintain support-related tools (e.g., CRM, knowledge base, call center software, survey tools). - Manage user access, permissions, and configurations within support systems. - Troubleshoot basic technical issues related to support tools and escalate as needed. - Assist with the implementation and integration of new support technologies. - Maintain data integrity and accuracy across all support systems. Workflow Optimization, Documentation and Knowledge Sharing: - Assist in the implementation of process improvements. - Document support workflows and procedures. - Maintain detailed and accurate process documentation and best practices for tools and processes. - Contribute to the organizations knowledge by documenting verified solutions and reusable resources. - Develop simple guides or FAQs to empower customers and internal teams with quick access to relevant information. Customer Engagement and Communication: - Communicate regularly with internal customers to provide updates on issue resolution progress and next steps. - Foster trust and transparency with internal customers by demonstrating a proactive approach to addressing their concerns. Collaboration and Teamwork: - Work closely with peers, team leads, and cross-functional teams, such as IT and Customer Success, to serve as a point of contact for internal support-related inquiries. - Participate in team discussions to share knowledge, discuss challenges, and contribute to process improvements as well as resolve issues and improve customer experience. - Leverage expertise from senior team members and collaborate to ensure effective resolution of complex cases. - Communicate effectively with the support team regarding system updates, process changes, and important information. Administrative Support: - Manage routing scheduling, on-call schedules, and other administrative tasks for the support team. - Assist with employee skills management and reporting. Training and Onboarding Support: - Assist with the onboarding process for new support team members, including system access and initial training on tools and processes. - Maintain training materials and documentation. Any Other Duties as Assigned: - Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Qualifications Education: An Associate's Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Experience: 3-5 years of experience in a support operations, administrative, or technical support role. Strong problem-solving skills and a proven ability to manage high-priority cases in a fast-paced, customer-centric environment. Excellent organizational, time management, and prioritization skills. Exceptional attention to detail and accuracy. Technical Skills: Strong problem-solving and analytical abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. A proactive and resourceful approach to tasks. Soft Skills: Strong analytical and problem-solving abilities. Exceptional communication skills, with the ability to explain systems and processes. Customer-focused mindset with a commitment to delivering high-quality service. Additional Information: Your health and well-being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set.,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Placement Executive with 0 to 1 years of experience, you will play a crucial role in assisting students and professionals in achieving their career aspirations. Your main responsibility will be to facilitate successful job placements by closely working with candidates and employers. Your key responsibilities will include coordinating with companies to organize campus drives for college students, ensuring the placement of students in esteemed organizations. You will also be accountable for arranging summer and winter internships in companies that have the potential to convert into final placements for students. Regular counseling of students to enhance job acceptance rates will be an essential part of your role. Another important aspect of your job will be collecting job announcements and descriptions, including requirements, job details, and specifications from interested organizations. You will then promptly share this information with students. Additionally, you will be required to organize skill development training sessions for students, covering areas such as soft skills, communication, interview skills, mock interviews, and interpersonal skills. The ideal candidate for this position should possess excellent interpersonal and communication skills. Proficiency in using MS Office suites, especially MS Excel, is a must. A willingness to travel as per professional requirements and knowledge of industry demographics would be advantageous. Educational Requirement: - Graduation or Post Graduation with a specialization in HR - Excellent English communication skills Working Days: 6 Days a Week Job Type: Full-time Schedule: Day shift Application Question: - Are you a graduate with an HR background Education: Bachelor's degree (Required) Experience: 1 year of placement experience (Preferred) Language: English (Preferred) Work Location: In person,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As part of the EST Shift, you will be required to utilize your skills in Good Interpersonal and Communication to excel in this role. At US Tech Solutions, we value our employees and offer benefits such as two-way cab transportation and complimentary meals to ensure a comfortable work environment. Your primary responsibilities will include providing Sales Support by managing calendars, scheduling meetings, and assisting with lead generation activities. You will also be responsible for conducting comprehensive Market Research on target companies, competitors, and industry trends to support sales strategies. In addition, you will be involved in Content Creation by developing engaging email content for sales campaigns and supporting the creation of sales presentations and marketing materials. Sales Coordination will be a key aspect of your role where you will be coordinating sales activities, events, webinars, and conferences, as well as following up on leads and email communications. The ideal candidate will possess proficiency in Microsoft Excel, PowerPoint, Outlook, and other relevant software. Strong organizational skills, attention to detail, and a solid understanding of sales processes in the US market are essential. Excellent communication, interpersonal, and time management skills are also required to succeed in this position. US Tech Solutions is a global staff augmentation firm offering talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit www.ustechsolutions.com. If you are ready to take on this exciting opportunity, please reach out to our Recruiter, Simran, at simran.sharma@ustechsolutionsinc.com. Join us in our mission to deliver exceptional results and drive success in the industry.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Voice Coach in the BPO sector based in Indore, India, you will play a crucial role in enhancing the communication skills of our customer support representatives. Your primary focus will be on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Your responsibilities will include conducting voice and accent training for both new hires and existing employees, coaching on pronunciation, intonation, clarity, and diction, and developing training modules for accent neutralization, soft skills, and effective communication. You will evaluate agents through mock calls, call listening, and feedback sessions, identify language and speech challenges, and collaborate closely with the Quality and Training teams to align training with business requirements. It will be your duty to monitor and enhance speech rate, tone, pitch, and customer engagement techniques, conduct refresher training sessions, and provide individual coaching to employees requiring additional support. Staying updated with industry best practices and implementing new training techniques will also be key aspects of your role. To qualify for this position, you should hold a Bachelor's degree in Communication, English, or a related field, along with a minimum of two years of experience as a Voice Coach, Accent Trainer, or VnA Trainer in a BPO environment. A strong understanding of American, British, or Neutral accents, excellent command over spoken English, grammar, and pronunciation, familiarity with BPO operations, customer service processes, and call handling, and robust coaching and feedback skills are essential. Certification in Voice & Accent Training is preferred. In return, we offer a competitive salary, performance-based incentives, career growth opportunities in training and development, learning and development programs, and health and wellness benefits. If you are interested in this exciting opportunity, please send your resume to samriti@tmissolutions.com. This is a full-time position with a rotational shift schedule, and the work location is in person.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining Vogue Institute of Art & Design, an esteemed institution affiliated with Bangalore North at the Corporate Office in Richmond Circle, Bangalore. With a legacy of over 29 years of academic excellence, we are proud to be recognized among the Top 10 Design Colleges in India by India Today & Outlook Magazines. Our institute stands as the Most Advanced Art, Design & Management Institute in Asia and the leading Design School in Bangalore. As a prospective candidate, you should hold a graduate degree and possess 5-8 years of experience in College Admissions, preferably in BBA/MBA courses. Proficiency in languages such as Kannada, English, Hindi, and South Indian languages will be beneficial. Your soft skills should include excellent communication and coordination abilities, a committed and proactive approach, ownership of tasks, a positive "Can Do" attitude, consistent follow-up with students and parents, effective selling skills, and persuasive communication skills. Your primary responsibilities will involve generating leads and converting them into admissions, meeting monthly admissions targets, conducting sales counseling, managing leads efficiently, achieving admissions targets, possessing in-depth knowledge of UG & PG courses offered, and maintaining strong customer relationships. This is a full-time position requiring your presence during day shifts. To be considered for this role, please submit your CV to hr@vogueacademy.com. The ideal candidate will be currently residing in Bangalore, hold a Bachelor's degree (preferred), and have at least 5 years of experience in College Admissions. We look forward to welcoming a dedicated professional to our team who can contribute to our reputation as a leading educational institution in the field of art, design, and management.,
Posted 2 weeks ago
2.0 - 4.0 years
0 - 0 Lacs
bengaluru
Work from Office
As a BPO Trainer, you will be responsible for evaluating training programs for new hires and existing employees your goal will be to enhance skills, ensure our team meets the highest standards of customer service and operational excellence. Required Candidate profile Develop engaging training materials, BPO manuals, and Tellecalling modules Assess trainees’ provide constructive feedback Collaborate with operations teams to identify skill gaps and training needs
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
chennai
Work from Office
Requisition Number: 19144 Contract Type: Permanent Location(s): Chennai, IN Network Engineer, Video Services Role Description Summary The Network Engineer is directly reporting to Manager, Distribution Network Engineering, for the design, implementation and management of mission critical IP production networks associated with IP platforms, Internet Backbone infrastructure and media content contribution/distribution He / She will have a dedication and commitment to providing a high level technical competence, professionalism and customer service, Primary Responsibilities / Key Result Areas Support in the design of the SES Distribution Networks and its associated provisioning and assurance systems, including, but not limited to: validation of technical requirements, assessment of platforms or vendors and budgetary requirements; In time implementation of the Core Transport Networks nodes and points-of-presence (PoP) in line with the design principles and business requirements; Strong focus on maintaining up-to-date documentation (drawings/operational procedures/trouble shooting guides); Responsible for proactive maintenance of the Core Transport Networks, through upgrades and preventive maintenances and for reactive maintenance via Level 3 network engineering support to Network Operations staff during office hours and on-call by rotation during out of business hours Engineering support for sales, sales engineering and product development teams both for Video and Networks with focus on customer requirements, operational efficiency and budgetary requirements; Participate and responsible for Distribution Network Engineering in-time delivery in cross-functional and company strategic projects; Be able to understand and effectively interact with all stakeholders in the infrastructure and service delivery process Subject-matter expert in systems and technologies deployed in the Core Transport Networks as well as broad mastering of service provider best practices and current deployments; Manage allocated SES sites, hardware upgrades and capacity planning Competencies Good problem solving and analytical skills; able to delivery visible and measurable results with limited supervision and incomplete input; Must be able understand and deliver on company goals and maintain focus on the end customer experience and quality of service delivery; Be able to demonstrate good documentation and report writing skills for team members and/or cross-functional peers; Willingness to explore next-generation solutions and technologies; Ability to coordinate business requirements and day to day tasks, both autonomously and in interdisciplinary teams; Ability to manage complex projects and major network implementations; Good communication skills and team-spirit; Systematic and consistent problem and technical issues solving both in business as usual and stress environment; Implement security policies appropriate for customer facing and internal networks, Qualification & Experience University degree in Electronics/Engineering/IT or equivalent At least 5 years of professional experience in IP networking and LAN/WAN technologies including but not limited to Layer 2 & 3, network architecture and design; Thorough understanding of ISP backbone networks and associated services; Proven track record in design, implementation and support of high availability IP/MPLS networks in the Service Provider domain along with associated security, traffic management and monitoring systems; Building experience in Multicast; Very strong knowledge in OSPF, MPLS, BGP, MPLS services is a must; Building experience on MPLS-TE, RSVP, Multicast and multicast VPN; At least 3 years of experience in Service Provider networks; Building experience in Cisco IOS XR and Juniper JUNOS; Building experience with using automation tools and technologies; Able to read, write and debug shell code and other scripting languages (e-g Perl, PHP, Python) Cisco certified at professional level (Service Provider tracks) mandatory; CCIE SP as well as additional vendor certifications are encouraged; Understanding of authentication and authentication protocols such as TACACS, RADIUS and LDAP and experience in managing IP Address Management tools and managing DNS/DHCP servers and services; Experience with Checkpoint or Fortinet Firewalls Other Key Requirements / Comments KPI deliver projects on time and within budget, Maintenance of network Moderate international travel, Understanding of service provider business environment; SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law, For more information on SES, click here,
Posted 2 weeks ago
1.0 - 4.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Description Summary This role is crucial for driving growth and maintaining strong client relationships in the hospital sales vertical, Job Description P2-14635 Sales Strategy Development and Execution Create and implement sales plans to achieve assigned targets in the area, Analyze market trends and customer needs to identify sales opportunities, Collaborate with the marketing team to develop promotional strategies, Business Development Build relationships with hospitals, healthcare professionals, and procurement teams, Identify and onboard new clients, including hospitals, clinics, and diagnostic centers, Promote and position products effectively in the hospital segment, Team Management Recruit, train, and manage the sales team (such as Medical Representatives or Territory Sales Executives), Assign sales targets and ensure their achievement by team members, Motivate and coach the team to improve performance, Account Management Maintain strong relationships with key accounts, such as hospital administrators and purchase managers, Negotiate contracts and pricing with hospital management, Address client concerns and ensure satisfaction, Product Knowledge and Training Develop in-depth knowledge of the companys product portfolio, Provide product training to the sales team and healthcare professionals when required, Stay updated on competitor products and market positioning, Performance Monitoring Track and analyze sales performance within the area, Generate regular sales reports and forecasts for senior management, Monitor the effectiveness of promotional campaigns and adjust strategies accordingly, Compliance and Documentation Ensure adherence to company policies, industry regulations, and ethical standards in sales practices, Maintain accurate documentation of sales activities, contracts, and client interactions, Market Intelligence Gather market insights on competitors, pricing strategies, and new trends, Provide feedback to the product development and marketing teams to improve offerings, Skills Required Strong leadership and team management abilities, Excellent communication, negotiation, and relationship-building skills, Analytical mindset with proficiency in sales forecasting and data analysis, Knowledge of the healthcare sector and hospital procurement processes, Required Skills Optional Skills Primary Work Location IND Hyderabad Regus Additional Locations Work Shift
Posted 2 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
navi mumbai, pune, mumbai (all areas)
Work from Office
Identify and approach potential clients (contractors, architects, builders, interior designers, dealers, distributors) Generate new leads through site visits, cold calls, and industry events Develop distributor/dealer networks for wider market reach. Required Candidate profile Degree in Marketing, Business Administration, or related fields Strong communication and interpersonal skills. Self-motivated, eager to learn, and passionate about sales & marketing.
Posted 2 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
bengaluru
Remote
Identify and approach potential clients (contractors, architects, builders, interior designers, dealers, distributors) Generate new leads through site visits, cold calls, and industry events Develop distributor/dealer networks for wider market reach. Required Candidate profile Degree in Marketing, Business Administration, or related fields Strong communication and interpersonal skills. Self-motivated, eager to learn, and passionate about sales & marketing.
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
dimapur
Work from Office
Bachelor s/Master s Degree in any field Requirements: Familiarity with local languages. Excellent communication skills and strong problem-solving ability Passionate about working for the youth from lower economic backgrounds and communities Good analytical skills and attention to detail Proficient in using the Microsoft Office Suite Willingness to travel 5+ years of relevant experience in training Key Responsibilities Develop and Implement Training Modules Design training workshops and deliver trainings Reporting Liaising with Government
Posted 2 weeks ago
3.0 - 6.0 years
5 - 6 Lacs
chandigarh
Remote
Identify and approach potential clients (contractors, architects, builders, interior designers, dealers, distributors) Generate new leads through site visits, cold calls, and industry events Develop distributor/dealer networks for wider market reach. Required Candidate profile Degree in Marketing, Business Administration, or related fields Strong communication and interpersonal skills. Self-motivated, eager to learn, and passionate about sales & marketing. Perks and benefits Incentives Training Programs Opportunity to Travel
Posted 2 weeks ago
10.0 - 15.0 years
12 - 16 Lacs
hyderabad
Hybrid
The Forward Engineer is a pivotal role responsible for reimagining critical TR business functions by strategically applying AI capabilities. This role will work closely with senior functional leaders and will lead squads of SMEs and engineers to facilitate end-to-end optimization of the business processes and create the future AI enabled operating model for this function. This will require thinking beyond process automation and look at end-to-end transformation. About the Role Process Analysis & Opportunity Identification: Conduct in-depth analysis of existing business processes to identify pain points, inefficiencies, and strategic opportunities for leveraging AI/ML. AI Solution Design: Design innovative, AI-driven solutions that directly address identified business challenges and define new AI-driven business processes. Rapid Prototyping & Development: Lead the rapid development of proof-of-concepts (POCs) and minimum viable products (MVPs) using programming languages and AI frameworks to quickly validate and demonstrate AI solutions. Implement Scaled Solutions with ROI: Based on successful POCs, design approaches to implement the solution at scale with suitable ROI. Technical Implementation & Integration: Oversee the implementation and integration of AI solutions, ensuring sound data architecture, leveraging cloud platforms (AWS, Azure, GCP AI services), and designing effective API integrations with existing enterprise systems. Change Management & Stakeholder Engagement: Drive the successful adoption and embedding of new AI-powered processes and solutions within the function. Effectively manage stakeholders through executive communication and influence, guiding organizational change and transformation initiatives. Problem Solving & Innovation: Continuously identify complex, ambiguous business problems and apply analytical thinking to develop creative, AI-centric solutions. Challenge existing norms and proactively reimagine existing solutions. Cross-Functional Collaboration & Leadership: Work collaboratively within small, agile teams (3-4 members) and adapting quickly to new challenges and business contexts. About You You are a strong candidate for this role if you have: 10+ years of relevant work experience with 5+ years of proven experience working in a transformation role within a large, complex and multinational organisation. Technical Skills: AI/ML: Deep understanding of machine learning, natural language processing, RAG implementations, multi-agent systems Programming: Python, R, SQL, and familiarity with AI frameworks (TensorFlow, PyTorch, Scikit-learn) Rapid Prototyping: Ability to build POCs and MVPs quickly Data Architecture: Proficiency with data lakes, warehouses, ETL processes, and data governance Cloud Platforms: Proficiency in AWS, Azure, or GCP AI services API Integration: Understanding of system integrations and API architectures Business & Consulting Skills: Management Consulting: Strategy development, process optimization, and business case creation Financial Modeling: ROI analysis, cost-benefit analysis, and business value quantification Change Management: Leading organizational change and transformation initiatives Stakeholder Management: Executive communication and influence management Process Mapping: Business process analysis and redesign Soft Skills: Problem Solving: Analytical thinking and creative solution development Communication: Executive storytelling and technical concept simplification Leadership: Team building and cross-functional collaboration Innovation: Identifying breakthrough opportunities and challenging status quo Adaptability: Thriving in ambiguous and rapidly changing environments
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
pune
Work from Office
Habbinson International is looking for Soft Skill Trainer to join our dynamic team and embark on a rewarding career journey Training Program Development: Design and develop soft skill training programs based on the needs and objectives of the organization or clients. This involves creating training materials, selecting appropriate teaching methodologies, and preparing training modules. Training Delivery: Conduct interactive training sessions, workshops, or seminars to teach participants various soft skills such as communication, leadership, teamwork, problem-solving, time management, emotional intelligence, and more. Deliver training using a variety of methods, including presentations, case studies, role-plays, and group activities. Assessments and Evaluations: Develop and administer assessments or evaluations to measure the effectiveness of training programs and the progress of participants. Analyze the results and provide feedback and recommendations for improvement. Individual Coaching: Provide one-on-one coaching sessions to individuals who require personalized attention and guidance to develop specific soft skills. Offer feedback, encouragement, and strategies for improvement. Training Needs Analysis: Identify the soft skill gaps within the organization or among individuals through assessments, surveys, interviews, or observations. Determine the training needs and create customized programs to address those gaps. Stay Updated: Continuously research and stay updated on the latest trends, best practices, and theories related to soft skills development. Incorporate new techniques and methodologies into training programs to ensure their relevance and effectiveness. Relationship Building: Build and maintain positive relationships with clients, colleagues, and participants. Collaborate with other trainers or subject matter experts to deliver comprehensive training solutions. Qualifications: Expertise in Soft Skills: Possess a deep understanding of various soft skills and their practical applications in professional and personal contexts. Stay updated on the latest trends and research in soft skill development. Training and Facilitation Skills: Strong presentation, communication, and facilitation skills to effectively deliver training programs and engage participants. Ability to adapt teaching methods to different learning styles. Coaching and Feedback Skills: Proficient in providing constructive feedback and coaching to individuals or groups to foster skill development. Ability to inspire and motivate participants. Organizational Skills: Excellent organizational skills to plan, schedule, and manage training programs effectively. Attention to detail and ability to prioritize tasks. Interpersonal Skills: Strong interpersonal and relationship-building skills to establish rapport with participants, clients, and colleagues. Ability to create a supportive and inclusive learning environment. Adaptability: Flexibility to adjust training approaches based on participant needs and program objectives. Ability to handle unexpected situations or challenges during training sessions. Education and Experience: A bachelor's degree in a relevant field such as psychology, human resources, communications, or education is typically required. Previous experience in training, coaching, or teaching is highly desirable.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
pune
Work from Office
Habbinson International is looking for Freelancing - Soft Skill Trainer to join our dynamic team and embark on a rewarding career journey Training Program Development: Design and develop soft skill training programs based on the needs and objectives of the organization or clients. This involves creating training materials, selecting appropriate teaching methodologies, and preparing training modules. Training Delivery: Conduct interactive training sessions, workshops, or seminars to teach participants various soft skills such as communication, leadership, teamwork, problem-solving, time management, emotional intelligence, and more. Deliver training using a variety of methods, including presentations, case studies, role-plays, and group activities. Assessments and Evaluations: Develop and administer assessments or evaluations to measure the effectiveness of training programs and the progress of participants. Analyze the results and provide feedback and recommendations for improvement. Individual Coaching: Provide one-on-one coaching sessions to individuals who require personalized attention and guidance to develop specific soft skills. Offer feedback, encouragement, and strategies for improvement. Training Needs Analysis: Identify the soft skill gaps within the organization or among individuals through assessments, surveys, interviews, or observations. Determine the training needs and create customized programs to address those gaps. Stay Updated: Continuously research and stay updated on the latest trends, best practices, and theories related to soft skills development. Incorporate new techniques and methodologies into training programs to ensure their relevance and effectiveness. Relationship Building: Build and maintain positive relationships with clients, colleagues, and participants. Collaborate with other trainers or subject matter experts to deliver comprehensive training solutions. Qualifications: Expertise in Soft Skills: Possess a deep understanding of various soft skills and their practical applications in professional and personal contexts. Stay updated on the latest trends and research in soft skill development. Training and Facilitation Skills: Strong presentation, communication, and facilitation skills to effectively deliver training programs and engage participants. Ability to adapt teaching methods to different learning styles. Coaching and Feedback Skills: Proficient in providing constructive feedback and coaching to individuals or groups to foster skill development. Ability to inspire and motivate participants. Organizational Skills: Excellent organizational skills to plan, schedule, and manage training programs effectively. Attention to detail and ability to prioritize tasks. Interpersonal Skills: Strong interpersonal and relationship-building skills to establish rapport with participants, clients, and colleagues. Ability to create a supportive and inclusive learning environment. Adaptability: Flexibility to adjust training approaches based on participant needs and program objectives. Ability to handle unexpected situations or challenges during training sessions. Education and Experience: A bachelor's degree in a relevant field such as psychology, human resources, communications, or education is typically required. Previous experience in training, coaching, or teaching is highly desirable.
Posted 2 weeks ago
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