Social Media & Marketing Coordinator

Microair Avionics

Social Media & Marketing Coordinator

📍 Location: Nextcoworks, 5th Floor, BPK Titanium, Vijay Nagar, Indore

🕒 Employment Type: Full-Time (flexible hours may be required for overlap with Australian team)

📊 Reports To: Customer Engagement, Sales & Marketing Manager (Australia)

Experience Required: 3 to 5+ years

Immediate joiners preferred

Competitive pay + performance bonuses

About Microair Avionics

Headquartered in Australia

Position Overview

Operating remotely from the India office, the coordinator will work closely with the Customer Engagement, Sales & Marketing Manager (CESMM) in Australia to ensure consistent branding, messaging, timely content delivery, and effective customer interaction.

Key Responsibilities:

Social Media & Content

• Plan, create, and publish engaging campaigns and posts across Facebook, YouTube, Mailchimp, TikTok and LinkedIn

• Maintain a content calendar aligned with marketing initiatives and tradeshows

• Monitor engagement metrics and provide insights to improve performance

Customer Engagement

• Respond to inquiries and direct or escalate technical queries as needed

• Engage with comments and relevant online communities to build brand presence

Tradeshow & Events

• Support sourcing of promotional items and event materials

• Coordinate with suppliers and internal teams on logistics and branding

• Assist with scheduling appointments for sales and engagement teams

Website & Digital Content

• Assist with the update of website content to reflect new products, media releases, manuals, and other relevant materials

• Assist with WordPress and WooCommerce updates – where appropriate

• Apply SEO practices to improve visibility of website and blog content

Customer Engagement

• Respond to customer inquiries on social platforms and escalate technical or complex queries to internal teams

• Engage with relevant online communities to build brand presence

Content Writing & Documentation

• Support content writing for user manuals, product descriptions, and marketing materials

Assist with editing and proofreading for clarity, tone, and accuracy

• Write content in simplified English suitable for both promotional and technical use

Tradeshow & Event Support

• Support sourcing of promotional items and event materials

• Coordinate with suppliers and internal teams on logistics and branding

• Assist with scheduling customer appointments for Customer Engagement teams

• Assist with CRM database updates and customer communication as required

Graphic Design & Asset Management

• Use Canva and other tools to create visual content for social media, EDMs, and marketing collateral

• Maintain a library of marketing assets (images, videos, templates, documents) and ensure brand consistency across assets

Analytics & Reporting

• Track and report on social media performance (engagement, reach, conversions)

• Monitor website traffic and EDM campaign metrics (open rates, click-through rates)

• Provide monthly performance summaries and recommendations for improvement

Competitor & Industry Monitoring

• Monitor competitor marketing activity and industry trends

• Share insights with the team to inform strategy and content planning

Skills & Qualifications

Essential: • 5+ years experience in digital marketing and content writing

• Advanced English with strong writing and editing skills

• Familiarity with social media platforms and their back-end tools for best practice management • Proficiency in Canva and basic graphic design principles

• Ability to work autonomously and manage tasks independently

• Strong communication and collaboration skills

• Capacity to learn a new industry and adapt content accordingly

• Proficiency in Microsoft Word, Excel, Outlook

Desirable:

• Experience writing or assisting with technical documentation (e.g., user manuals)

• Experience with Mailchimp or similar EDM tools

• Experience with WordPress and WooCommerce is an advantage

• Basic video editing skills

Work Environment & Expectations

• Flexibility to attend regular meetings during Australian business hours

• Collaborative mindset and proactive approach and communication style

How to Apply

jobsindia@microair.aero

with the subject line:

Social Media & Marketing Coordinator

Include in your email:

Current CTC (₹)  -  [XX.XX] LPA

Expected CTC (₹)- [XX.XX] LPA

Immediate joiners preferred

Total Experience (years)-[XX Years]

English Proficiency – Yes/No

Based in Indore – Yes/No (Preference for Indore-base)