5 - 10 years
10 - 14 Lacs
Posted:3 days ago|
Platform:
Work from Office
Full Time
Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.Work closely with a team of architects, SMEs, process consultants in end to end implementationsMigration of data and process from legacy tools to ServiceNow, such as BMC Remedy.Configure and build integrations with SCCM, SCOM, SAP, Workday, etc.Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.Define business problems/opportunities with constraints, goals, budgets and timelines.Communicate technical problems and solutions to both technical and non-technical audiences.Ability to convey complex technical concepts in understandable business termsConsults with business analyst/project manager to develop appropriate technical solutions.Document and gain acceptance / approvals of selected final solutions.Execute technical solutions in capacity as a Sr. consultant.Contribute to the development of Fujitsu IP solutions in ServiceNow.Coach and advise other Developers.QualificationsSkills and Experience Requirements:Bachelor's degree with at least 5 years of ServiceNow design and development experienceDevelopment experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.Experience developing ServiceNow solutions and technical design documents from business requirements.Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)Experience developing, implementing, and maintaining large-scale applications and systems.At least two full lifecycle ServiceNow implementations in the role of a lead consultant.Must have strong requirements gathering experience.Programming expertise in Java, JavaScript or other functional programming languagesDemonstrated understanding of ITIL practicesExcellent written and oral communication skills.Skills and CertificationsServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product linesITIL v3 certificationExcellent analytical and problem-solving skillsExcellent verbal and written communication skillsStrong presentation development and Customer Presentation skillsSuccessful teamwork experience & demonstrated leadership abilities
Fujitsu
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