Pega

What You'll Do At Pega Develop and maintain high-level, interactive dashboards and reports that provide actionable insights to senior leadership and key stakeholders Utilize advanced DAX (Data Analysis Expressions) to create sophisticated data models and perform in-depth data analysis Collaborate with cross-functional teams, including IT, marketing, finance, sales, consulting and customer service, to align analytics initiatives with business objectives and drive organizational growth Mentor and guide junior analysts and team members, fostering a culture of continuous learning and professional development Proactively identify opportunities for process improvement and innovation in data analytics practices, ensuring the organization remains at the forefront of industry trends Troubleshoot and resolve complex issues related to data refresh, connectivity, and overall system performance, ensuring seamless operation of analytics solutions Lead the strategic design and implementation of advanced People analytics solutions using Power BI to drive business insights and decision-makingWho You Are You are a strategic thinker with a deep understanding of data analytics and a passion for leveraging Power BI, SQL & Python Scripting to drive business insights and decision-making You have a proven track record of leading complex analytics projects and delivering high-impact solutions that align with organizational goals You excel in stakeholder management, effectively communicating and collaborating with senior leadership and key stakeholders to ensure alignment and drive organizational growth You possess strong technical skills in building complex Data models, data structures, data extraction, transformation, and integration, with a keen eye for detail and a commitment to data accuracy and reliability You are proficient in advanced DAX (Data Analysis Expressions) and have experience creating sophisticated data models and performing in-depth data analysis You have a holistic approach to problem-solving, thinking end-to-end to design and implement comprehensive analytics solutions that address business needs You are an excellent communicator, able to translate complex data insights into actionable recommendations for senior leadership and key stakeholders You thrive in a collaborative environment, working effectively with cross-functional teams to achieve common objectives and drive organizational growth You have a good understanding of human resources data and can leverage this knowledge to provide valuable insights and support strategic HR initiatives What You've Accomplished 10 plus years of development experience in Power BI & SQL A deep understanding of Power BI's technical aspects, including data modeling, data transformations, DAX language, visualization, and architecture Excellent communication and collaboration skills with senior leadership and key stakeholders Strong analytical and problem-solving abilities to interpret data, identify trends, and provide actionable insights Knowledge of HR data to provide valuable insights and support strategic HR initiatives Always seeking opportunities to improve processes and stay ahead of industry trends in data analytics

Meet Our Team Helping clients improve their customer and employee experiences, while reducing their operating costs, is core to Pegas strategy Knowing where and how to make improvements is critical for success Process and Taskminings AI powered service identifies and prioritizes improvement opportunities for our clients and drives radiation of Pega products We design, develop, deploy, support, and operate the Process and Taskmining SaaS offering This product analyses processes and employee desktop activity to surface actionable process optimizations We use robots to collect and transmit the desktop activity to our cloud, Picture Yourself At Pega At Pegasystems, Delve into the world of Analytics using our Process & Task mining application Work with the latest cloud technologies like Node JS Angular JS, React JS, Java Script, Core Java, AWS, Spark Learn automation technics and develop skills to write automated tests using BDD, Playwright with TypeScript, Cypress, Performance with JMeter, Jest, API automation with SuperTest, What You'll Do At Pega 70% of your time will be consumed by performing the following activities Design and develop high quality software test cases and test plans which are fit for the purpose described by the technical requirements Create and execute manual test cases and report results Manage bug triage, escalation, and verification Provide feedback on products based on ease of use and user interaction Research and keep up to date on industry standard testing methodologies and technologies Strong understanding of QA methods and best practices, continuous integration and delivery (CI/CD) knowledge, Knowledge of Automation Framework and continuous improvement Should have experience in Defect Management, 30% of your time will be consumed by performing below activities Manual testing and other responsibilities and key result areas as required or assigned Who You Are 2-4 years professional experience as a Software Development Engineer in Test (SDET) Experienced in backend API test automation Experienced in integration test development Experienced in Web app UI automation Proficient in Quality Assurance Methodologies, Python/Selenium/Cucumber framework, API testing, Java OOPS concepts, GIT/SVN Knowledge about CICD and Jenkins for automation pipeline creation and exectution Demonstrated experience in test framework design and development using Playwright or Cypress with TypeScript What You've Accomplished Experience with writing test cases and executing test cases Experience creating and verifying bugs Experience with regression testing Experience testing UI Experience ensuring features meet user story requirements Experience with test automation Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 21973

Meet Our Team Cloud Observability Engineering collaborates with all the engineering teams at Pega and advocate for Observability solutions, establish standards and processes Cloud Observability Engineering team is responsible for designing, developing and maintaining Observability solutions for Pega Cloud, Picture Yourself At Pega You will be part of a highly innovative company changing how companies work and optimize their outcomes In this role you will be part of a highly collaborative team that is well versed and skilled in their space You will be an adaptive/flexible change agent driving data driven decisioning while seeing the benefits of your hard work turn into business outcomes, What You'll Do At Pega Design and develop observability solutions for Pega Cloud hosted applications, Responsible for Micro services monitoring used in Pega Cloud services Enable observability monitoring capabilities metric collections, logging and APM (tracing) with applications hosted in Pega Cloud service, Be familiar with Open telemetry standards for distributed tracing, open metric collection Define KPIs, SLI, SLO and SLAs for micro services, Manage and maintain monitoring Pega tools and technologies Responsible for correlation of Pega Infrastructure and Application metrics, error codes and logs; end-to-end monitoring from Customer request, load balancer, backend services (tomcat, java application, database, ping, network, etc ); and synthetic monitoring (simulation of customer request end-to-end), Work with Engineering (Pega product/ Cloud engineering) towards achieving the common goal of availability monitoring, performance monitoring, application monitoring and enabling correlation between infrastructure and application / services / technologies , Work on automation and proactively build Pega solutions with team to enhance the current process Provide feedback on bugs and customer experience enhancements Operate, administer and automate solutions on Pega Cloud Stack, Responsible for problem discovery, analysis, and resolution Use world class Pega cloud infrastructure and management technologies, Who You Are Passionate about cloud technologies and well versed with Observability tools such as Grafana Cloud, Prometheus, New Relic etc along with AWS core concepts and services, Have knowledge with infrastructure-as-code delivery model, Having hands on DevOps, continuous integration and development (CI/CD) tools & Jenkins Managing the development of deliverables into production environments Strong analytical and problem-solving skills Excellent communication and teamwork skills, 2+ years of relevant experience What You've Accomplished Required Qualification Bachelor's degree in Computer Science, Information Technology, or a related field 2+ years of experience in cloud technologies (AWS) Experience with infrastructure-as-code tools & Delivery model, Knowledge in any one of the Observability tools like Grafana, Prometheus etc,, Exposure to any of the programming languages or scripting languages, Exposure to Kubernetes, Excellent communication and teamwork skills, Desired Qualification Having hands on DevOps, continuous integration and development (CI/CD) tools & Jenkins Any cloud certification (AWS, GCP or AZURE) Experience with agile methodologies Good with troubleshooting and RCA using monitoring data and log analysis Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 21841

Meet Our Team You will be working in one of the most innovative groups that leverages latest features of Pega Infinity platform to develop applications that provide external portal to our community ecosystem You will work closely with talented engineers and product owners across the globe to build a highly scalable Pega Applications, Picture Yourself At Pega Pega is changing the way the world builds software Our goal is to be the no 1 CRM SaaS company in the world, In this role, youll help us design, develop, and implement applications using Pega Infinity platform that provide external facing portals to our community ecosystem, This is your chance to get your hands on working on leading technologies to solve interesting problems, What You'll Do At Pega Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support, Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers, Technologies you will work on are Pega Infinity and Java, 70% Pega Application Development, 30% Pega Application Design, Who You Are Strong understanding of object-oriented programming and design, Be able to implement code that meets engineering excellence standard with minimal oversight Good at development of highly scalable and performant features using Pega Platform Ability to take ownership of EPICS and sprints and working experience in an agile/scrum team environment Passionate about learning new technologies and innovation Demonstrated ability to logically identify and analyze/solve problems, Good verbal and written communication skills, including poise in pressure situations, What You've Accomplished Overall experience of 6 to 10 years of experience with a minimum of 3 years of experience in developing the applications using Pega platform, Bachelors engineering in Computer Science or similar field, Have a very good knowledge on Pega platform with minimum CSSA / CLSA certified, Good to have experience of leading a small team of 2-3 developers Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 21969

Meet Our Team Join a high-performing engineering team thats pioneering the future of low-code and AI-powered development Were passionate about building scalable, intelligent systems that simplify complex business processes Our team blends deep domain knowledge in low-code platforms with emerging capabilities in Generative AI to deliver innovative, human-centred solutions and encourage each other to bring out the best to build a world-class Pega infinity product Pega Platform engineering team drives the Product strategy and delivery with innovation mindset to deliver a low-code platform for AI-powered decisioning and workflow automation If you're excited about shaping how businesses leverage automation and AI, this is the place for you, Picture Yourself At Pega Pegasystems is offering exciting, multi-level opportunities to join our team as a Senior Software Engineer, Platform Engineering, Low-code Studios and GenAI As SSE, youll work with a self-organizing team to develop and maintain best of breed software in Pega ecosystem and at the intersection of technology and innovation Youll be part of a collaborative environment where your ideas are valued, your growth is prioritized, and your work directly contributes to real-world impact Whether it's improving customer experiences, streamlining operations, or accelerating product development with GenAI, you'll be solving meaningful problems that matter to our clients and our company We are seeking experienced technical professionals who can demonstrate creativity, teamwork, a results-driven attitude, mentoring and dedication to success, What You'll Do At Pega Design, develop, and deploy applications using leading low-code platforms, Integrate Generative AI capabilities to enable smart automation, application generation, and enhanced user experiences, Build reusable components, templates, and AI-powered workflows that can be scaled across projects, Collaborate with designers, product managers, and other engineers to deliver high-quality, performant solutions, Participate in architecture discussions and help shape the technical direction of our platform and Work with the Pega platform to create case types, data models, and GenAI-enabled rule authoring features, Continuously evaluate new GenAI and low-code trends, bringing innovative ideas into development cycles, Developing and maintaining technical expertise in assigned areas of product functionality Explore new tools and technologies to improve Pega platform, especially in the realm of Generative AI, Who You Are You are a passionate developer with a deep interest in Generative AI and stay updated with the latest advancements in GenAI, including models, use cases, and industry trends, Strong understanding of software engineering principles, with a focus on Pega infinity, GenAI and machine learning concepts, You bring good practices around design patterns with you, which you can leverage to support our Pega platform with our "as-a-Service" evolution, particularly in the context of GenAI, Curious and self-driven, with a passion for Generative AI and emerging technologies, Experienced in integrating APIs, building reusable logic, and optimizing workflows for efficiency and scale, Exhibit a commitment to continuous learning and development and c omfortable working in an agile, fast-paced environment, Excellent verbal and written communication skills, with the ability to remain composed under pressure, Bonus: Experience working with Pega platform (App Studio, Case Management, Decisioning) and knowledge of AI tooling (e-g , OpenAI, Anthropic, LangChain) and prompt engineering is a plus, What You've Accomplished A software engineer with 5+ years of experience, including strong hands-on work in low-code development Holds a Bachelor's or Masters degree in Computer Science, Engineering, or a related field, Pega 8 x Certified CSA and CSSA preferably, Strong Coding, problem solving, debugging and design skills Participated in design and development of Pega infinity features, Experience with prompt engineering Solid understanding of LLMs, NLP, and related GenAI technologies Sound understanding of UI technologies like React, CSS and JavaScript, Experience with vector databases and Experience with fine tuning LLMs Ability to apply analytical and investigative skills to resolve customer issues , Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution , Working experience in an Agile/Scrum team environment, Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company , Job ID: 21955

Meet Our Team Pegasystems develops strategic applications for sales, marketing, service, and operations for our Global 500 clients include the world's largest and most sophisticated enterprises Our Pega Cloud team focuses on delivering services that are essential for Pega as a Service success As a member of one of the most innovative and fastest-growing groups at Pega, you will work closely with talented engineers and product owners across the globe (US/EU/India) to build a highly scalable Software as a Service (SaaS) offering, Picture Yourself At Pega Infrastructure Services Team owns the underlying technologies that supports Pega Cloud Software-as-a-Service (SaaS) product Pega Cloud is a growing $300M+ business with a 35% market growth As a key member to the Infrastructure Engineering team, you will work with multiple subject matter experts that are responsible for deploying an end-to-end solution You will be part of the Infrastructure Tribe, working on cloud deployments running on AWS and GCP as well as Kubernetes, Istio, and Observability products Contributing to a variety of technologies, vendors, architectures, implementation, and support, What You'll Do At Pega Design, build and operate highly available, scalable cloud-native systems using Java , Golang and AWS cloud services Work with Product Owners and other stakeholders along with the team members to design and document new Pega Cloud features Design and execute unit, integration, and API tests Leverage DevOps tools and CI/CD pipelines to enable automated operations of our services Assist our operations team with sophisticated operations along the entire service lifecycle Who You Are Bachelor's/masters degree in computer science (or related experience/field) and 5 to 7 years of relevant professional experience Strong knowledge of Java, ideally in the microservices aspect GoLang experience is plus, Be able to design a microservices-based architecture leveraging Cloud-native design patterns and serverless frameworks, with emphasis on scalability and HA Very good understanding and experience in Cloud technologies (should present knowledge level of AWS Associate Architect or equivalent for Google or Azure) Good knowledge of Infrastructure as a Code (Helm/Terraform/Cloudformation) Very good knowledge of Docker and Kubernetes (having CKAD certification is a plus) Knowledge of networking is a plus What You've Accomplished Bachelor's/masters degree in computer science (or related experience/field) and 5 to 7 years of relevant professional experience Strong knowledge of Java, ideally in the microservices aspect GoLang experience is plus, Be able to design a microservices-based architecture leveraging Cloud-native design patterns and serverless frameworks, with emphasis on scalability and HA Very good understanding and experience in Cloud technologies (should present knowledge level of AWS Associate Architect or equivalent for Google or Azure) Good knowledge of Infrastructure as a Code (Helm/Terraform/Cloudformation) Very good knowledge of Docker and Kubernetes (having CKAD certification is a plus) Knowledge of networking is a plus Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 21886

Picture Yourself at Pega: As a Senior Cloud Security Operations Analyst, you will play a critical role in ensuring the confidentiality, integrity, and availability of Pega's commercial cloud infrastructure and assets. You will be key in the continuous monitoring and protection of all global cloud security operations at Pega as well as an active participant in incident response efforts. As a key member of a team consisting of highly capable and talented problem-solving analysts and engineers, you'll help develop processes that drive proactive, automated detection and incident response tactics to support the quick resolution of cloud security events and incidents. You will accomplish this by collaborating with cross-functional teams including other security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers to proactively identify potential security risks and vulnerabilities within our cloud environment. You will leverage your strong analytical skills to assess and prioritize threats, applying your knowledge of industry best practices and cloud security frameworks. As a Senior Cloud Security Operations Analyst at Pega, you'll contribute to the success of our globally recognized brand. Your efforts will directly impact the security and trust our clients place in us, as we help them transform their business processes and drive meaningful digital experiences. So, picture yourself at Pega, where your expertise in cloud security is valued, and your passion for protecting data is celebrated. join us in shaping the future of secure cloud operations and make a lasting impact on the world of technology. What You'll Do at Pega: Perform security monitoring of Pega Cloud commercial environments using multiple security tools/dashboards Perform security investigations to identify indicators of compromise (IOCs) and better protect Pega Cloud and our clients from unauthorized or malicious activity Actively contribute to incident response activities as we identify, contain, eradicate, and recover Contribute to standard operating procedure (SOP) and policy development for CSOC detection and analysis tools and methodologies Assist in enhancing security incident response plans, conducting thorough investigations, and recommending remediation measures to prevent future incidents. Perform threat hunts for adversarial activities within Pega Cloud to identify evidence of attacker presence that may have not been identified by existing detection mechanisms Assist the threat detection team in developing high confidence Splunk notables focused on use cases for known and emerging threats, based on hypotheses derived from the Pega threat landscape Assist in the development of dashboards, reports, and other non-alert based content to maintain and improve situational awareness of Pega Cloud's security posture Assist in the development of playbooks for use by analysts to investigate both high confidence and anomalous activity Who You Are: You have an insatiable curiosity with an inborn tenacity for finding creative ways to deter, detect, deny, delay, and defend against bad actors of all shapes and sizes. You have been in the security trenches and you know what an efficient security operations center looks like. You have conducted in-depth analyses of various security events/alerts, contributed to incident response efforts, and developed new methods for detecting and mitigating badness wherever you see it. You bring a wealth of cloud security experience to the table and are ready to harness that expertise to dive into cloud-centric, technical analysis and incident response to make Pega Cloud the most secure it can be. You have a history of success in the information security industry. Your list of accolades include : SANS, Offensive Security, or other top-tier industry recognized technical security certifications focused on analysis, detection, and/or incident response Industry recognition for identifying security gaps to secure applications or products What You've Accomplished: Minimum of 6+ years of industry-relevant experience, with a demonstrated working knowledge of cloud architecture, infrastructure, and resources, along with the associated services, threats, and mitigations. Minimum of 4+ years in operational SIEM (Security Information and Event Management) roles, focusing on analysis, investigations, and incident response, with experience in Google Chronicle SIEM being an added advantage. 3+ years of operational cloud security experience preferably AWS and/or GCP including knowledge and analysis of various cloud logs such as CloudTrail, Cloud Audit, GuardDuty, Security Command Center, CloudWatch, Cloud Ops, Trusted Advisor, Recommender, VPCFIow, and WAF logs. 4+ years of operational experience with EDR/XDR platforms and related analysis and response techniques Operational experience performing investigations and incident response within Linux and Windows hosts as well as AWS, GCP, and related Kubernetes environments (EKS/GKE) Solid working knowledge of MITRE ATT&CK framework and the associated TTP's and how to map detections against it, particularly the cloud matrix portion Familiarity with the OWASP Top 10 vulnerabilities and best practices for mitigating these security risks. A solid foundational understanding of computer, OS (Linux/Windows), and network architecture concepts, and various related exploits/attacks Experience developing standard operating procedures (SOPs), incident response plans, runbooks/playbooks for repeated actions, and security operations policies Experience with Python, Linux shell/bash, and PowerShell scripting is a plus Excellent verbal and written communication skills, including poise in high pressure situations A demonstrated ability to work in a team environment and foster a healthy, productive team culture A Bachelor's degree in Cybersecurity, Computer Science, Data Science, or related field

Meet Our Team: As a member of Digital COE group, you will be working in one of the most innovative group that leverages latest features of Pega Infinity platform to develop applications that provide external portal to our community ecosystem. You will work closely with talented engineers and product owners across the globe to build a highly scalable Pega Applications. Picture Yourself at Pega: Pega is changing the way the world builds software. Our goal is to be the no.1 CRM SaaS company in the world. In this role, youll help us design, develop, implement applications using Pega Infinity platform that provide external facing portals to our community ecosystem ,e.g MyPega(my.pega.com). This is your chance to get your hands on working on leading technologies to solve interesting problems. What You'll Do at Pega: Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support. Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers. Technologies you will work on are Pega Infinity and Java. 70% Pega Application Development. 30% Pega Application Design. Who You Are: Strong understanding of object-oriented programming and design. Be able to implement code that meets engineering excellence standard with minimal oversight Good at development of highly scalable and performant features using Pega Platform Ability to take an ownership of EPICS and sprints and Working experience in an agile/scrum team environment Passionate about learning new technologies and innovation Demonstrated ability to logically identify and analyze/solve problems. Good verbal and written communication skills, including poise in pressure situations. What You've Accomplished: Overall experience of 7 to 9 years of experience with a minimum of 6 years of experience in developing the applications using Pega platform. Bachelors engineering in Computer Science or similar field. Have a very good knowledge on Pega platform with minimum CSSA certified. Good to have experience on leading a small team of 2-3 developers Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Meet Our Team: Pegasystems develops strategic applications for sales, marketing, service, and operations for our Global 500 clients include the world's largest and most sophisticated enterprises. Our Pega Cloud team focuses on delivering services that are essential for application route to live process and for Pega as a Service success. As a member of one of the most innovative and fastest-growing groups at Pega, you will work closely with talented engineers and product owners across the globe (US/EU/India) to build a highly scalable Software as a Service (SaaS) offering. Picture Yourself at Pega: In this role, youll help us design, develop, implement, test, deploy and operate the components and services that power Pega Cloud services. You will be adopting best devops practices using Pega native and industry standard CI/CD solutions. Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems. What You'll Do at Pega: Work as part of a collaborative Agile team working in a SCRUM model surrounded by very talented engineers. Be part of a dynamic team developing strategically important features for world-class customers. Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing and support. Ensure that the delivered work meets functional and technical requirements, and quality standards. Ensure proper documentation and knowledge transfer of information. Who You Are: You are a competent programmer, good team player and work collaboratively, enthusiastic and passionate about exploring technologies and building features. Passionate about engineering and building features for customers Strong coding and problem-solving skills. Design and development of highly scalable and performant features using Pega platform. Knowledge of Core Java, good understanding of OOPS, data structures. Strong understanding of Pega 8 Technology with minimum CSA certified. Exposure to integration technologies like XML, JSON, REST, SOAP. Exposure to Micro service development, DevOps, AWS, Kubernetes is a plus. Familiarity and understanding of the Agile development process. Good Communication Skills. Exhibit a commitment to continuous learning and development. What You've Accomplished: Bachelor of Engineering or Bachelor of Technology with good academic record Overall experience of 4+ years’ experience in developing the applications using Pega platform, preferably in a product development company. Preferably a CSA/CSSA. Exposure to Core Java, AWS related technologies Pega Offers You: Analyst acclaimed technology leadership in a massive emerging market A highly collaborative environment for the designing and development of new ideas and features Attractive salary and benefits package (Medical Care, Group Insurance, Learning opportunities and many more)

Meet Our Team As a member of an innovative team of IT professionals, you will work closely with talented engineers and product owners across the globe to build and deploy enterprise applications that are used to run our business internally at Pega. The IT QA team plays an important role in helping Pega to grow by partnering with the business to roll out high quality, scalable, enterprise applications for internal teams (Finance, Legal, Sales, Marketing, Consulting, HR, Order Management, IT), external stakeholders, clients and partners. We strive for excellence and embrace agile methodologies to achieve it. Picture Yourself at Pega Pega is changing the way the world builds software. In this role - The Software Quality Test Engineer will be a member of the IT QA teams. You will provide testing services for a Center of Excellence SCRUM team in one of Pegasystems internal departments. And you will be responsible for creating test plans, test cases, regression test suites, creating automated tests and take ownership for the overall quality of the products. You will also work collaboratively with the QA lead, technical lead, software engineers, product owners and business users to develop quality application. What You'll Do at Pega Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Provide technical assistance to advance the capabilities of products and resolve issues Competent in knowledge of testing theory and techniques Competent to read and understand technical documentation Leverage your advanced Pega knowledge to identify, investigate and report product defects Share the knowledge and experience with other cross-functional team members with respect to Product, technology and domain Maintain and monitor automated tests/executions. Create automated test scripts for new features. Who You Are You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. You have practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You are competent in identifying, documenting, and executing test cases. You have the skills to perform the debugging of test failures. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've Accomplished Bachelors degree in computer science or related technical discipline / BE/B. Tech or Equivalent 1-2 years of experience developing test plans from use cases Practical knowledge of software testing best practices Software test experience with Manual Testing and Automation Testing Exposure to Windows and Linux operating systems Agile/Scrum development methodology experience Software test experience with Java, Selenium, TestNG, or other technologies This is an 8-month contractual role.

What You'll Do At Pega Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Work as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineers Work with product manager to understand the supported scheme(s) association regulations or changes and work towards development. Provide technical assistance to advance the capabilities of products and resolve issues Leverage your advanced Pega knowledge to identify, investigate and report product defects Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases Ability to work across teams and communicate priorities effectively Ability to provide constructive feedback during code reviews, retrospectives, design reviews, etc. Ability to serve as a representative of the team working with stakeholders Guide team members on test planning, test execution, and test automation technologies Strong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teams Should be able to mentor new team members or interns as part of on boarding Adapt to frequent change, Exhibit a commitment to continuous learning and development Work in strict timeframes and meet aggressive deadlines Who You Are You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 2-4 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools. Bachelors degree in computer science or related technical discipline / BE/B. Tech or Equivalent Good to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation. You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration. You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures. You have basic skills required to technically lead QA testing of projects at a team level. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've Accomplished Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, Playwright, or other technologies Exposure to Windows and Linux operating systems and database query coding knowledge. Exposure to integration technologies like XML, JSON, REST, SOAP Ability to effectively articulate technical challenges and solutions Partner with internal clients, like Product Managers, to align business goals with implementation results Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands A creative problem solver passionate to analyze, identify and solve problems Team player with good verbal and written communication skill Ability to think and code fast independently with little hand holding and mostly driven with self- initiation Experience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousing Experience testing RESTful/SOAP APIs Troubleshooting, debugging and reverse-engineering skills Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage Agile/Scrum development methodology experience

As a Senior Quality Application Engineer, in this role you'll collaborate with a self-organized team to devise and execute solutions within Customer Service industry. Harnessing both industry expertise and Pegas cutting-edge technology, the team crafts products that address business challenges and enhance operational efficiencies for our customers. Seize this opportunity to join a highly engaged, creative, and dynamic team, where you'll have the opportunity to work with leading technologies and solve fascinating customer problems. What You'll Do At Pega Participate in testing the quality of features in Customer Service Application Assist in the identification of enhancements to Testing frameworks. Actively participate in the Scrum processes - providing continuous feedback and implement changes to our quality processes. Actively contribute towards innovations (finding solutions to the challenges in testing applications), encourage other team members in finding these solutions through mentorship. Take ownership of the components/tasks and make sure they are delivered with great quality. Who You Are You are an experienced quality assurance professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on quality of the next-generation solutions. You are skilled in both manual testing and automation technologies, frameworks. What You've Accomplished 4 to 6 years of experience in design, development, and maintenance of automation scripts along with manual test case design and implementation. Experience in JS/Typescript Experience in Serverless architecture, AWS, Opensearch Experience in Playwright for automation Experience in API Testing Experience in Quality Assurance Methodologies, REST Services, Selenium, API testing, Java - OOPS concepts, GIT/SVN, Jenkins, Cucumber framework. Good to have Non-Functional Testing, Shell scripting experience and exposure to Linux environment Working experience in an Agile/Scrum team environment. Quality first mindset, strong interest, and desire to learn Low code Platform through Pega. Results oriented - focused on delivering results not just activities. Ability to analyze, identify and solve problems..

What You'll Do At Pega Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Work as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineers Work with product manager to understand the supported scheme(s) association regulations or changes and work towards development. Provide technical assistance to advance the capabilities of products and resolve issues Leverage your advanced Pega knowledge to identify, investigate and report product defects Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases Ability to work across teams and communicate priorities effectively Ability to provide constructive feedback during code reviews, retrospectives, design reviews, etc. Ability to serve as a representative of the team working with stakeholders Guide team members on test planning, test execution, and test automation technologies Strong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teams Should be able to mentor new team members or interns as part of on boarding Adapt to frequent change, Exhibit a commitment to continuous learning and development Work in strict timeframes and meet aggressive deadlines Who You Are You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 4-6 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools. Bachelors degree in computer science or related technical discipline / BE/B. Tech or Equivalent Good to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation. You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration. You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures. You have basic skills required to technically lead QA testing of projects at a team level. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've Accomplished Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, Playwright, or other technologies Exposure to Windows and Linux operating systems and database query coding knowledge. Exposure to integration technologies like XML, JSON, REST, SOAP Ability to effectively articulate technical challenges and solutions Partner with internal clients, like Product Managers, to align business goals with implementation results Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands A creative problem solver passionate to analyze, identify and solve problems Team player with good verbal and written communication skill Ability to think and code fast independently with little hand holding and mostly driven with self- initiation Experience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousing Experience testing RESTful/SOAP APIs Troubleshooting, debugging and reverse-engineering skills Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage Agile/Scrum development methodology experience

The application engineer is a member of the CRM organization. This person contributes to bookings growth and customer success through participation in CRM business teams as an application developer. This person builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person functions in Scrum teams with other professionals focused on building, maintaining, and supporting solutions frameworks for the CRM industry. Pega is changing the way the world builds software, and our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us design, develop, implement new enhancements for the applications. What You'll Do At Pega Develop worlds best CRM applications. Adhere to Pega development Best Practices Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers. Technologies you will work on AWS, JS React, Node js, REST Services, REACT, Dynamo DB, S3, Cloudwatch. Take ownership of the components/tasks and make sure they are delivered with great quality Exhibit thought leadership and ready to suggest product and process improvements Resolve customer issues either by providing technical guidance or issue formal fixes Who You Are You are an experienced professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on building the next-generation solutions. You are skilled in both front end technologies and AWS cloud services. What You've Accomplished 4+ years of software development and design experience in AWS and UI technologies Prominent development experience in JavaScript/Typescript, Node JS, React JS, REST API, GraphQL(optional) experience is highly desired. Deep understanding and hands on experience on AWS - Amplify, API Gateway, DynamoDB, S3, Cloudwatch, Lambda, Codepipeline, SQS AWS IaC framework - CDK Experience with CI/CD, Git, Debugging Bachelors degree in engineering or similar field Very good presentation and communication skills Excellent problem-solving skills Passionate about learning new technologies and constant desire for innovation Should be able to take ownership of the deliverables assigned and would be able to deliver with no or minimal guidance. Partner with internal clients, like Product Managers, to deliver World-class software

Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. Harnessing both industry expertise and Pegas cutting-edge technology, the team crafts products that address business challenges and enhance operational efficiencies for our customers. Seize this opportunity to join a highly engaged, creative, and dynamic team, where you'll have the opportunity to deliver value to our clients leveraging leading technologies. What You'll Do At Pega Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support. Be part of a collaborative Agile team working in a Scrum model surrounded by fun loving talented engineers. Actively participate in the Scrum processes - providing continuous feedback and implement improvements resulting in high performance team. Actively contribute towards innovations and be curious in addressing challenges. Promote the innovation culture and influence team members Take ownership of the work and ensure they are delivered with great quality and on time. Who You Are You are a senior application engineer with experience in designing and building applications and passionate about exploring and applying the knowledge to solve real business problems. You are an individual with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to design and build next-generation solutions. What You've Accomplished 6-8 years of software development experience, preferably in Pega Bachelors or Masters degree in computer science or related field Strong understanding of object-oriented programming and design, passionate about learning new technologies. Experience building REST services and any REACT libraries Agile/Scrum development methodology knowledge/experience Ability to quickly connect business requirements to the functional capabilities of an application with a strong technical bent of mind. Proven ability to co-ordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria Must be a self-starter, highly motivated, able to shift directions quickly and be agile Excellent team player able to work with virtual and global cross functional teams Candidate must have good verbal and written communication skills and must be a fast learner Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Hi, Job Location: Hyderabad Job Title: Application Engineer Our global team provides strategic direction, product management, development leadership and customer support for Pegas Smart Investigate for Payments. Pega Smart Investigate, the global market leading application for resolving exceptions in SWIFT wire payments. Over 40 global banks, and through them, almost 500+ leading financial institutions currently rely on these applications. What You'll Do at Pega: Contribute to design and development of features enabling customers to differentiate themselves from competitors and driving them to stay ahead Visualize scenarios, needs of vertical apps and design robust models Identify and assess the impact of an enhancement or a change across multiple vertical apps (consuming) and drive an optimal solution. Adopt best design / coding practices supporting backward compatibility, seamless cloud upgrades generating optimal performance. Carry out PoCs / spikes for use cases dealing with complex scenarios Adapt to frequent change Exhibit a commitment to continuous learning and development Work in strict timeframes and meet aggressive deadlines Work as part of a collaborative team with mindful of good software development patterns and practices surrounded by fun loving talented engineers Who You Are: A result-oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 2-4 years of software development experience, preferably working experience on Java Strong understanding of object-oriented programming and design. Strong knowledge of Core Java fundamentals like Multithreading, Collections, Exception Handling, Generics, etc. Good to have exposure on Low-Code development. Willingness to work on Pega Platform If you're interested, I'd love to connect and share more details about the team and the exciting projects you'd be a part of. Apply here : https://www.pega.com/about/careers/22272/application-engineer-fs-customer-risk-due-diligence Thanks & Regards, Shilpa Patnaik | Lead Talent Attraction Consultant | Pegasystems Worldwide India Email: shilpa.patnaik@pega.com | pega.com

Meet Our Team Application data and integration tribe is the tribe that builds all the common data model and all common artifacts. The team comprises of talented engineers who focuses on the innovation, development, and delivery of the product. You will be part of the team which works with a sense of urgency and collaboration across board to build the product with cutting edge technology for today and tomorrows world. Picture Yourself At Pega The Senior Application Engineer is a member of the Enterprise applications. This person contributes to building all common infrastructure and integrations for enterprise applications as an application developer. This person builds data model, integrations, common tools and utilities. The person functions in Scrum teams with other professionals focused on building, maintaining, and supporting solutions frameworks for the enterprise apps. Pega is changing the way the world builds software and our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us design, develop, implement new enhancements for the applications. What You'll Do At Pega Develop worlds best CRM applications. Design, develop and implement high quality Application Software with minimal defects that conforms with suggested design patterns and best practices using Pega Platform and CRM applications. Work as part of a collaborative Agile team working in a SCRUM model and collaborate with talented engineers across the organization. Report work status, progress and impediments in a timely fashion. Understand and deliver solutions to the business problem with end user empathy. Take ownership of bugs and designing and implementing a story and drive it to completion. Develop and execute unit test cases to draft test your work. Provide effort and time estimates to complete work. Proactively provide feedback to Platform's Engineering team and participate in adoption and implementation testing for new Platform features. Take ownership of the tasks and make sure they are delivered with great quality. Exhibit thought leadership and suggest product and process improvements. Resolve customer issues either by providing technical guidance or issue formal fixes. Who You Are Prominent development experience in Java, PRPC, React js, advanced Java Script (concepts such as object-oriented java script, namespace, prototyping in java script), CSS, HTML experience is highly desired. Deep understanding and hands on experience on various java script design patterns, data structures Development experience on Core Java, Object Oriented Programming Strong interest to learn CRM and new technologies Agile/Scrum experience Should have experience in building SQL queries What You've Accomplished Bachelors Degree in Computer Science, Computer applications or related field Strong understanding of Application Software engineering concepts and practices Prior knowledge and experience of developing integrations using APIs Solid understanding of, and practical experience with design patterns Experience with one or more of the following: Java, J2EE, JavaScript, CSS, HTML, Oracle, DB2, MS SQL Experience/Certification in CRM applications is a plus Very good presentation and communication skills Excellent problem-solving skills Passionate about learning new technologies and constant desire for innovation Should be able to take ownership of the deliverables assigned and would be able to deliver with no or minimal guidance. Partner with internal clients, like Product Managers, to deliver World-class software

As a Senior Cloud Security Operations Analyst, you will play a critical role in ensuring the confidentiality, integrity, and availability of Pega's commercial cloud infrastructure and assets. You will be key in the continuous monitoring and protection of all global cloud security operations at Pega as well as an active participant in incident response efforts. As a key member of a team consisting of highly capable and talented problem-solving analysts and engineers, you help develop processes that drive proactive, automated detection and incident response tactics to support the quick resolution of cloud security events and incidents. You will accomplish this by collaborating with cross-functional teams including other security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers to proactively identify potential security risks and vulnerabilities within our cloud environment. You will leverage your strong analytical skills to assess and prioritize threats, applying your knowledge of industry best practices and cloud security frameworks. As a Senior Cloud Security Operations Analyst at Pega, youll contribute to the success of our globally recognized brand. Your efforts will directly impact the security and trust our clients place in us, as we help them transform their business processes and drive meaningful digital experiences. So, picture yourself at Pega, where your expertise in cloud security is valued, and your passion for protecting data is celebrated. Join us in shaping the future of secure cloud operations and make a lasting impact on the world of technology. What You'll Do at Pega: Perform security monitoring of Pega Cloud commercial environments using multiple security tools/dashboards Perform security investigations to identify indicators of compromise (IOCs) and better protect Pega Cloud and our clients from unauthorized or malicious activity Actively contribute to incident response activities as we identify, contain, eradicate, and recover Contribute to standard operating procedure (SOP) and policy development for CSOC detection and analysis tools and methodologies Assist in enhancing security incident response plans, conducting thorough investigations, and recommending remediation measures to prevent future incidents Perform threat hunts for adversarial activities within Pega Cloud to identify evidence of attacker presence that may have not been identified by existing detection mechanisms Assist the threat detection team in developing high confidence Splunk notables focused on use cases for known and emerging threats, based on hypotheses derived from the Pega threat landscape Assist in the development of dashboards, reports, and other non-alert-based content to maintain and improve situational awareness of Pega Clouds security posture Assist in the development of dashboards, reports, and other non-alert-based content to maintain and improve situational awareness of Pega Clouds security posture Assist in the development of playbooks for use by analysts to investigate both high confidence and anomalous activity Who You Are: You have an insatiable curiosity with an inborn tenacity for finding creative ways to deter, detect, deny, delay, and defend against bad actors of all shapes and sizes. You have been in the security trenches and you know what an efficient security operations center looks like. You have conducted in-depth analyses of various security events/alerts, contributed to incident response efforts, and developed new methods for detecting and mitigating badness wherever you see it. You bring a wealth of cloud security experience to the table and are ready to harness that expertise to dive into cloud-centric, technical analysis and incident response to make Pega Cloud the most secure it can be. You have a history of success in the information security industry. Your list of accolades include: SANS, Offensive Security, or other top-tier industry recognized technical security certifications focused on analysis, detection, and/or incident response Industry recognition for identifying security gaps to secure applications or products. What You've Accomplished: Minimum of 6+ years of industry-relevant experience, with a demonstrated working knowledge of cloud architecture, infrastructure, and resources, along with the associated services, threats, and mitigations. Minimum of 4+ years in operational SIEM (Security Information and Event Management) roles, focusing on analysis, investigations, and incident response, with experience in Google Chronicle SIEM being an added advantage. 3+ years of operational cloud security experience preferably AWS and/or GCP including knowledge and analysis of various cloud logs such as CloudTrail, Cloud Audit, GuardDuty, Security Command Center, CloudWatch, Cloud Ops, Trusted Advisor, Recommender, VPCFlow, and WAF logs. 4+ years of operational experience with EDR/XDR platforms and related analysis and response techniques. Operational experience performing investigations and incident response within Linux and Windows hosts as well as AWS, GCP, and related Kubernetes environments (EKS/GKE). Solid working knowledge of MITRE ATT&CK framework and the associated TTP's and how to map detections against it, particularly the cloud matrix portion. Familiarity with the OWASP Top 10 vulnerabilities and best practices for mitigating these security risks. A solid foundational understanding of computer, OS (Linux/Windows), and network architecture concepts, and various related exploits/attacks. Experience developing standard operating procedures (SOPs), incident response plans, runbooks/playbooks for repeated actions, and security operations policies. Experience with Python, Linux shell/bash, and PowerShell scripting is a plus. Excellent verbal and written communication skills, including poise in high pressure situations. A demonstrated ability to work in a team environment and foster a healthy, productive team culture. A Bachelors degree in Cybersecurity, Computer Science, Data Science, or related field.

Job Title: Senior Application Engineer Location: Hyderabad Experience Required: 46 years Job Type: Full-time About the Team Join a high-energy, collaborative team within Pegasystems Customer Service division. Were passionate about building world-class CRM products that solve real-world business challenges. Our team thrives on innovation, healthy competition, and a shared commitment to engineering excellence. Job Description As a Senior Application Engineer, you’ll work in an agile environment to design, develop, and deliver cutting-edge CRM applications. You’ll collaborate with a self-organized team to build scalable solutions using Pega’s platform and modern technologies. Key Responsibilities Design and develop CRM applications using Pega, Java, REST/SOAP services, and ReactJS. Follow Pega development best practices and agile methodologies (SCRUM). Own components and ensure timely, high-quality delivery. Collaborate with product owners to deliver customer-centric solutions. Troubleshoot and resolve technical issues with a focus on customer empathy. Continuously explore and apply new technologies and best practices. Required Skills 4–6 years of software development experience, primarily in Java. Strong understanding of OOP, Core Java (Multithreading, Collections, Exception Handling). Experience with REST/SOAP APIs, RDBMS, SQL, and UI technologies (ReactJS, HTML, CSS, JavaScript). Exposure to integration technologies like XML, JSON and Agile/SCRUM development experience. Willingness to learn and work on Pega platform Apply now to be part of a team that’s redefining how the world builds software. Send us your application to: shilpa.patnaik@pega.com Thanks & Regards, Shilpa Patnaik | Lead Talent Attraction Consultant | Pegasystems Worldwide India Email: shilpa.patnaik@pega.com | pega.com

Role & responsibilities: Perform security monitoring of Pega Cloud commercial environments using multiple security tools/dashboards Perform security investigations to identify indicators of compromise (IOCs) and better protect Pega Cloud and our clients from unauthorized or malicious activity Actively contribute to incident response activities as we identify, contain, eradicate, and recover Contribute to standard operating procedure (SOP) and policy development for CSOC detection and analysis tools and methodologies Assist in enhancing security incident response plans, conducting thorough investigations, and recommending remediation measures to prevent future incidents. Perform threat hunts for adversarial activities within Pega Cloud to identify evidence of attacker presence that may have not been identified by existing detection mechanisms Assist the threat detection team in developing high confidence Splunk notables focused on use cases for known and emerging threats, based on hypotheses derived from the Pega threat landscape Assist in the development of dashboards, reports, and other non-alert based content to maintain and improve situational awareness of Pega Cloud's security posture Assist in the development of playbooks for use by analysts to investigate both high confidence and anomalous activity Preferred candidate profile: SANS, Offensive Security, or other top-tier industry recognized technical security certifications focused on analysis, detection, and/or incident response Industry recognition for identifying security gaps to secure applications or products What You've Accomplished: Minimum of 6+ years of industry-relevant experience, with a demonstrated working knowledge of cloud architecture, infrastructure, and resources, along with the associated services, threats, and mitigations. Minimum of 4+ years in operational SIEM (Security Information and Event Management) roles, focusing on analysis, investigations, and incident response, with experience in Google Chronicle SIEM being an added advantage. 3+ years of operational cloud security experience preferably AWS and/or GCP including knowledge and analysis of various cloud logs such as CloudTrail, Cloud Audit, GuardDuty, Security Command Center, CloudWatch, Cloud Ops, Trusted Advisor, Recommender, VPCFIow, and WAF logs. 4+ years of operational experience with EDR/XDR platforms and related analysis and response techniques Operational experience performing investigations and incident response within Linux and Windows hosts as well as AWS, GCP, and related Kubernetes environments (EKS/GKE) Solid working knowledge of MITRE ATT&CK framework and the associated TTP's and how to map detections against it, particularly the cloud matrix portion Familiarity with the OWASP Top 10 vulnerabilities and best practices for mitigating these security risks. A solid foundational understanding of computer, OS (Linux/Windows), and network architecture concepts, and various related exploits/attacks Experience developing standard operating procedures (SOPs), incident response plans, runbooks/playbooks for repeated actions, and security operations policies Experience with Python, Linux shell/bash, and PowerShell scripting is a plus Excellent verbal and written communication skills, including poise in high pressure situations A demonstrated ability to work in a team environment and foster a healthy, productive team culture A Bachelor's degree in Cybersecurity, Computer Science, Data Science, or related field