101 Customer Interface Jobs

We are looking for a skilled Butler Manager to join our team at The Leela Palace in Udaipur. Candidates should have 3-6 years of experience. Roles and Responsibility Manage and coordinate the daily activities of the butler team to ensure seamless service delivery. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Supervise and train new hires to meet high standards of service quality. Collaborate with other departments to achieve business objectives and goals. Analyze customer feedback and implement changes to improve overall guest experience. Maintain accurate records and reports of team performance and customer interactions. Job Requirements Proven ex...

Job Title : Senior Technical Consultant Work Mode : Hybrid Exp : 7 to 9 Years Shift Timing : 2PM-11PM Job Description: This will suit an expe specifically ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. Work closely with a team of architects, SMEs, process consultants in end to end implement...

About Position Sound Knowledge of Piping & Layout in Hydro Power Plant EngineeringReview, Develop and implement Lean Engineering process & Quality standards and improved engineering practices and to ensure implementation in project. Technical assessment of tenders and projects. Expertise in new conceptualization, layout and equipment design/optimization with required technical specification. Lead the team to execute Basic & Detail Engineering, ensure FOE implementation & validate the work what has been done. Hands on working knowledge in E3D/Revit/ Navisworks/CAD tools. Good hands on knowledge of CAD neutral data formats exchange across various CAD tools like NX , E3D, Revit, Navisworks, Aut...

As a Procurement Specialist at Siemens, you will play a crucial role in ensuring the efficient supply of materials based on customer requirements while focusing on cost-efficiency, quality, and on-time delivery. You will be part of a team that contributes to creating a more connected and caring world through sustainable energy solutions and infrastructure. **Key Responsibilities:** - **Commodity strategies**: Implement strategies to ensure long-term, cost-efficient supply of materials. - **Standardization**: Drive standardization initiatives to streamline procurement processes. - **Negotiations**: Prepare and conduct negotiations for medium Purchasing Volumes to achieve maximum savings. - **...

Job Title: ServiceNow Security Incident Response, VR-Technical consultant Location: Pune , Bangalore, Hyderabad, Chennai , Noida Shifts : UK Shift-2 PM to 11 PM Work Mode : Hybrid Employment Type: Full-Time Experience : 5+yrs Role and Accountabilities: We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. The ideal candidate will be responsible for hands-on development, customization, and integration of SecOps modules to enhance our organization's cybersecurity capabilities. This role requires hands-on expertise in ServiceNow...

As a part of International Wealth and Premier Banking (IWPB) team at HSBC, your role will be crucial in ensuring the timely and accurate reporting of transactions received at the ISC. Your responsibilities will include: - Acting as a point of Escalation and monitoring high aging cases for the mapped locations, ensuring responses are aligned with the complaints Policy. - Ensuring uniform adherence to BAU and audit requirements across the mapped locations. - Conducting regular meetings with Mutual Fund Distributors (MFDs) to raise awareness about self-service options and the latest regulations. - Appropriately utilizing the CRM (SFDC) system and ensuring the team captures all activities, compl...

Role Overview: As a candidate with experience in Mutual Funds, you will be responsible for ensuring that all sales targets are met, including market share, assets under management, gross and net sales, number of customer accounts, transactions, and SIPs. You will also be tasked with developing new markets adjacent to the base city, acquiring and managing high net worth customers, appointing distributors, and managing relationships with banks and national distributors. Additionally, you will be expected to implement sales and distribution initiatives, report progress to the Regional Head, manage a team of sales and distribution staff, and train internal sales teams and distributors. Key Respo...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts ...

Shifts : UK Shift-2 PM to 11 PM Work Mode : Hybrid Role and Accountabilities : This will suit an experienced ServiceNow professional with a successful recent track record of Senior ServiceNow Implementation Specialist to lead and manage end-to-end implementations of ServiceNow modules across ITSM and other enterprise workflows. The ideal candidate has a strong understanding of the ServiceNow platform, extensive implementation experience, and a passion for building efficient, scalable solutions that align with business goals.Candidates will be experienced in leading ServiceNow engagements end to end, Lead and manage the implementation of ServiceNow modules, especially ITSM, and other enterpri...

Role Overview: As the Site Manager, you will be responsible for the successful execution of all activities on the assigned construction site. Your primary goal will be to ensure that the project is completed on time, within budget, and in accordance with contractual scope and requirements. You will need to maintain the highest standard of quality of the works, ensure an incident-free construction site, and ensure complete adherence by all personnel to the Health, Safety, and Environment (HSE) plans and regulations. Key Responsibilities: - Act as the main interface to the Customer on all contractual matters and maintain a good relationship with local authorities and organizations. - Manage ma...

Role & responsibilities Ensures outgoing quality of the product meets the next and Final customer requirements. Customer complaint monitoring, preparation & review of customer complaints 8D report and submission of CAPA to customer as per define time line. Handling of customer PPAP audit & provide customer observation closure as per defined timeline. Understanding customers needs and facilitating to convert customers requirements to Engineering specifications Ensure the Field and Internal issues are addressed on priority by deploying appropriate initiatives, goals and Customer Protection. Monitoring, data analysis and drive for reduction of Key Performance Indicators for Battery packs Suppor...

As a Project Leader at Hitachi Automation India Pvt Ltd, you will be responsible for the following: **Role Overview:** You will control and monitor all project-related duties, handle BIW projects for Automotive OEMs, coordinate with the internal team and customers, and micro-manage project-related activities. **Key Responsibilities:** - Knowledge of BIW project handling - Handling in-house site activities - Coordination with internal team and customers - Micro-management of project-related activities - Good knowledge of BIW design, process, quality, estimation, budget, and cost control - Prepare and float the RFQ as per customer requirements and Cycle Time - Detailed schedule preparation and...

As a Strategy Consultant Intern , Work with clients in a wide range of sectors & industries and solve their most pressing problems. Shape and drive engagements end-to-end in areas of Corporate strategy, Digital strategy, IT Strategy, Cognitive enterprise, Eco platforms, and other large-scale business, process and operations transformation. As a Strategy consultant Intern, you will: Create value by reinventing the core of our client's businesses who are leading Global and Indian corporations Understand company’s key strategic/operational issues (market definition, industry trends, client issues, and structure) by performing relevant assessments using IBM proprietary as well as Industry standa...

Description: SAP EP-ASL SAP Enterprise Portal Senior Consultant Job Profile: Our client is looking for a SAP Enterprise Portal Consultant to assist in their development efforts in re-engineering their SAP Portal experience. The primary job duty for this position is to enable Single sign-on internal and external enterprise web applications. Location: - Mumbai location, Thane - Work Mon to Fri from client location Experience: - An exceptional understanding of SAP Enterprise Portal with proven ability to design and develop custom business solutions - A solid understanding of complimentary products and solutions to the Microsoft SharePoint platform - Exceptional communication skills, strong cust...

Overview: This role offers a dynamic blend of challenge and reward, providing individual flexibility to contribute to infrastructure initiatives across both on-premises and cloud environments. The successful candidate will drive planning, implementation, and support efforts for various service teams. Responsibilities : Design, and evolve infrastructure solutions across production and lab environments Product Life-Cycle Management and evolution of platforms on-prem and cloud native. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on-prem and cloud computing partners. Liaise with product and engineering teams to create best suited architecture for the g...

This role has been designed as Hybridwith an expectation that you will work on average 2 days per week from an HPE office, Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world Our culture thrives on finding new and better ways to accelerate whats next We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves, together, and are a force for g...

As a Specialist Business Analysis at TRAACS, your role will involve interfacing with customers to address their product-related queries and implementing new modules for existing customers of the integrated financial management platform for the Air Travel Industry. Your key responsibilities will include: - Engaging with customers to analyze their needs and assess the feasibility of aligning with the existing product features. - Obtaining approval from customer representatives for proposed solutions. - Implementing new modules for existing customers by analyzing and documenting new features. - Collaborating with the delivery team to estimate efforts and seek commercial approval. - Securing cus...

Key Skills & Expectations: Hands-on experience with workflow/case management systems Strong knowledge of Life Insurance business processes (New Business, Underwriting, Claims, etc.) Ability to derive and execute test cases from BRD/FSD documents Proficient with JIRA, UAT support, and customer interactions Excellent communication and analytical skills Willingness to travel to customer locations, if needed.

Shift: UK Shift (02:00 pm to 11:00 pm) Work Mode: Hybrid Relevant Exp: 8+ yrs Role and Accountabilities: This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end,In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting ini...

Shift: 2-11 pm Work Mode: Hybrid Relevant Exp: 5+ years Role and Accountabilities: This will suit an experienced Candidates with ServiceNow - ITOM Service Mapping skills. In primarily involved in mapping data from various systems into ServiceNow, ensuring the efficient and accurate transfer of information, and supporting integrations with other tools and services. The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices. Designing, developing, and deploying service maps, working with discovery patterns, and ensuring accurate representation of IT services and their underlying infrastructure. Strong understanding of CMDB, its ...

- Good NOC or SOC or GOC operational experience - Having good Network admin background (CCNP Level of skills) - Manage the team, drive the team to meet the SLA deliverables - Daily Operational Governance . - Weekly and Monthly review preparation and presentation to customer. - Performance monitoring of the team members. - Customer management.

Good NOC or SOC or GOC operational experience Having good Network admin background (CCNP Level of skills) Manage the team, drive the team to meet the SLA deliverables Daily Operational Governance . Weekly and Monthly review preparation and presentation to customer. Performance monitoring of the team members. Customer management

Good NOC or SOC or GOC operational experience - Having good Network admin background (CCNP Level of skills) - Manage the team, drive the team to meet the SLA deliverables - - Daily Operational Governance - Weekly and Monthly review preparation and presentation to customer - Performance monitoring of the team members - Customer management

You will be working as a Project Leader at Hitachi Automation India Pvt Ltd in Pune, India. As a Project Leader, your responsibilities will include: - Controlling and monitoring all project-related duties. - Handling BIW (Body-in-White) projects for Automotive OEMs. - Coordinating with internal teams and customers. - Micro-managing project-related activities. - Having good knowledge of BIW design, process, quality, estimation, budget, and cost control. Your skills should include: - Preparing and floating RFQs as per customer requirements and cycle time. - Detailed schedule preparation and serving as a single point of contact between customers and internal teams. - Monitoring customer schedul...

As a Contracts Processor at Qualifacts Systems, your role involves processing various contract documents and ensuring accuracy and timeliness. Your responsibilities include: - Processing Service Change Forms, Statements of Work, Amendments, Vendor agreements, and other contract documents for Qualifacts Systems" three platforms. - Developing, routing, and processing Customer Amendments as required. - Conducting reviews and QA checks on Salesforce dashboards to ensure all contracts are processed and nothing remains outstanding. - Maintaining Customer contract folders with proper naming conventions and ensuring all contracts are saved. - Providing detailed supporting documentation to internal t...