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8.0 - 13.0 years
10 - 16 Lacs
Hyderabad, Gurugram
Work from Office
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and ability to diagnose complex issues. Patch Management, Software update & Deployment. OS Management Expertise on Automation and PowerShell. Role & Responsibilities 8-14 years IT professional experience with System Center Configuration Manager (SCCM). Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers. Monitoring and maintaining the health and performance of the SCCM infrastructure. Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points. Troubleshooting SCCM-related issues and implementing solutions. Ensuring high compliance rates for software distribution and workstation patching. Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues. Ensuring compliance with security standards and best practices. Implementing and managing security configurations. Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services. Perform 3rd party update configuration and management. Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management). Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Take part in service delivery processes including Incident management, Request management and Problem management. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Work on assigned incidents, problems, changes, and projects. Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit r1rcm.com Visit us on Facebook
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
Pune
Work from Office
R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience
Posted 3 days ago
3.0 - 8.0 years
6 - 10 Lacs
Chennai
Hybrid
We have Multiple opening for Application Packaging - Chennai -- 3+ - long-term C2H if interested please share resume at archana@radiansys.com Secondary Skill Windows, MECM, Intune Primary Knowledge: - Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) Thanks & Regards, Archana Sharma I US IT Recruiter I Radiansys INC Email: Archana@radiansys.com Role & responsibilities Preferred candidate profile
Posted 3 days ago
3.0 - 8.0 years
5 - 10 Lacs
Navi Mumbai, Mahape
Work from Office
Eviden, part of the Atos Group, with an annual revenue of circa " 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. RoleGRC Consultant Location: Bangalore (JP Nagar), Navi Mumbai (Mahape) Experience: 3+ years Highest Qualification: Any Full Time Graduate Note: Hands on experience in ISO 27001 Implementation is mandatory for this role Experienced in managing cyber security services like Cyber Risk & Compliance consulting. Experience in setting up end to end Cyber Security frameworks, Compliance Standard implementation, including knowledge in testing (VAPT, Web & mobiles appsec, secure code review) Should be adept at conducting gap analysis, risk assessments, Impact assessments, governance and strategy development, Have worked with organizations to develop and implement various industry security standards like, IS0 27001, ISO 20000, PCI DSS, SOC2, GDPR, Privacy standards etc... Should be able to understand and explain technical vulnerabilities Basic knowledge on Active directory, firewalls, SCCM, MacAfee security products, DLP, Secure coding practices and product security Specific Duties and Responsibilities Include: To manage cyber security projects across EMEA region for cyber security services like Cyber security testing & cyber consulting Maintaining margins Business development like having presales discussions with various teams Assist in Business development of various security standards Must Have Skills: Excellent communication and presentation skills. Able to effectively interact with various clients/sales teams and manage clients Good to have Skills / CertificationISO27001:2013 Lead Auditor CISSP, CISA, CISM, ISO22301, OSCP, CEH, SANS, Cloud certifications, Privacy certifications like CIPP/E, CIPM Qualification: BE/ BTech, MCA, MBA with specialization in Information Security
Posted 4 days ago
7.0 - 11.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Salesforce requirement gathering, drafting business cases, Requirement walkthrough with stakeholders, Requirement documentations and provide clarifications to stakeholders. Salesforce Business Analyst, Good verbal and written communication, Skilled in articulation of functional requirement to technical counterparts and vice versa. Responsibilities: Implementation knowledge - Experience in end-to-end salesforce solutioning/designing experience, fit-gap analysis, Impact analysis and estimation experience API integration knowledge - The structure and integrity of data flowing into, and out from, Salesforce Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in designing data model and architecture diagrams. Knowledge in performance improvement and tuning. Knowledge in Exception handling, alerting and monitoring mechanism Preferred technical and professional experience Provide our deep technical and industry expertise to the Banking sector clients
Posted 4 days ago
10.0 - 13.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. AECOM is seeking for a candidate to be based inBengaluru or Gurgaon. Candidate will be responsible for the following activities: 10 - 13Years (Exposure to outside India projects preferably Middle East,UK, USA, Canada & ANZ region ) Preparation, Review and production of Electrical (EHV, HV, MV, LV), Street Lighting, Telecom, ELV, ICT Network, Pump station,Water Treatment Plant, EV charging Station, Substation, Power Transmission & Distribution network Design CalculationStreet lighting, High Mast Area Lighting, Cable sizing & Voltage drop, Earthing, Fault level, Corridor sizing SoftwareDialux, AGI, Lighting Reality, Amtech, ETAP Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team
Posted 6 days ago
2.0 - 7.0 years
11 - 15 Lacs
Bengaluru
Work from Office
AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.
Posted 6 days ago
2.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.
Posted 6 days ago
2.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Req ID: 326519 We are currently seeking a Windows Engineering - Systems Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutionsanalysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive Buy vs. Build decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologiesPowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems
Posted 6 days ago
1.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT
Posted 6 days ago
0.0 - 2.0 years
2 Lacs
Noida
Work from Office
Req ID: 325594 We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. ShiftRotational shift. QualificationGraduate with relevant experience/knowledge in a technical support role. Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills. Work from Office Profile, 24x7 rotational shift.
Posted 6 days ago
3.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Req ID: 325692 We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Helpdesk Associate" to join our team in "Noida" Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. ShiftRotational shift. QualificationGraduate with relevant experience/knowledge in a technical support role. Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills.
Posted 6 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thriv Key Responsibilities: Minimum 5 years of experience in managing VMware/Hyper-V environment Strong Knowledge of VSAN,NSX, vROPS Automation Infrastructure. Good hands-on experience on installation and configuration of servers/VMs and infrastructure services (DNS/DHCP/File service/ AD etc.) Knowledge of client/server and virtual technologies Proficient on network principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, Load Balancer, Cloud DNS, Cloud CDN, Knowledge of monitoring tools and reporting. Strong knowledge on server infrastructure, virtualization (VMware), cloud computing Experience working with some or all technologies below: Windows Server 2012/2016 AD/DNS/DHCP/ADFS WSUS/SCCM Windows Cluster VMware Hyper-V Enterprise Backup and Storage. Maintain equipment based on SOP's and ensure immediate escalation Storage Knowledge creation lun , deletion , share folder creation and permissions File server knowledge Change & Operation Project Management Design Documentation and Reporting Getting resolution from Third parties, Vendors and suppliers for fault Effective handling of Technical Escalations Ensure Service Delivery as per agreed SOW SLA Troubleshoot High Severity incidents, problem & provide proper RFO/ Root cause analysis and Preventive maintenance Participate in Change management, assess Risk and Impact Mentor & Hand hold L1/L2 Teams and enhance their performance MIS customer report preparation on technology part Ability to design and manage cloud-based infrastructures to deliver the required performance, security and availability requirements. Ability to understand Migration requirements and bridge the gaps Expertise in architecture blueprints and detailed documentation. Planning of the project together with other developers Development of the application structure Creating a cloud product Carrying out disaster recovery Applying development optimization tools Automation of work processes, such as deployment Creation of various product features Implementing modifications and updates after the release Excellent knowledge of AWS/Azure tools The ability to conduct testing at different levels and stages of the project Knowledge of scripting languages Knowledge of optimization, automation, integration, and productivity tools Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, S3, Lambda, Security Group and auto scaling A solid background in Linux and Windows server system administration Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus Designing and deploying enterprise-wide scalable operations on Cloud Platforms Implementing cost-control strategies Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues Regularly review existing systems and make recommendations for improvements Interact with clients, provide cloud support, and make recommendations based on client needs Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).
Posted 6 days ago
2.0 - 6.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities: The role requires one to carry out the following tasks qualitatively. Is responsible for ensuring that software are fully deployed, implemented and functioning as per customer's requirement. To provide remote OS re-build support. To perform patch deployment in workstation and servers To create batch files & scripts wherever possible. To Perform application Deployment. To undertake Windows Administrator and Active directory tasks if required. To be able to perform a research on the upcoming technologies and implement on the project test lab to perform a pilot. To identify potential improvements allowing improved use of resources by automation or change or procedures and feed them to the Team Leader. To act as a point of contact for technical queries and share technical knowledge wherever possible, assist with technical training if required Is responsible for ensuring the quality of packages delivered are error-free and in sequence of new systems/platforms. Must also prepare standard instructions and Checklists for preparing & installation of packages. Should be customer centric. Providing a positive image of the company through your role being a point of contact with onshore team/customer. Attempt to compile and prepare complex packages and fix SCCM site level issues before involving SME as per the technical hierarchical structure. Must proactively help team members in resolving issues while being open to share their knowledge. Should be able to design and carry out Alpha/Beta tests for packages before delivering to clients. To ensure that all is work carried out in accordance with ITIL Incident Management guidelines Should be able to follow the ticketing process according to the change request phases that are defined. Perform basic to complex troubleshooting for the SCCM deployments. Should be able to work on basic Antivirus activities. Ensure tickets assigned to the queue are accepted and worked on time Monitor 'open' Change tickets Ensure that your individual training record is kept up to date Ensure that proper technical guidance is provided to the members when required Gain adequate knowledge by perform research activities on the new and upcoming technologies update the knowledge base with the known issues that come across while troubleshooting Conduct periodical technical trainings for the team members in order to build the technical competencies within the team Preferred candidate profile Primary Skills: SCCM Must have Skills: Patching, Deployment, Imaging Experience: 2.8 - 5 Years Notice Period: 30 Days Location/ Shift: Bangalore/ Canada shift
Posted 6 days ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Key Skills & Technologies: Strong and hands-on knowledge of scripting Packaging experience and in-depth knowledge of Flexera Admin Studio software in repackaging Legacy setups and customizing 3rd party Vendor MSIs. Strong knowledge of PowerShell Scripting is mandatory. Knowledge of the Windows Operating System. Knowledge of the SCCM Deployment Tool is an added advantage. Develop tools and scripts for the automation of existing manual processes. Good knowledge of the Windows registry, file and folder security, and local/domain user security. Troubleshooting and resolving complex and escalated Application issues using tools such as Process Monitor, Process Explorer, and Dependency Walker . Strong programming & debugging experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within the same function as well as cross-functional teams. Please contact me at smruthi.suresh@deliverycentric.com for additional details.
Posted 6 days ago
0.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 6 days ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Application Packaging - Windows_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Primary Skill (Technical Skill) Application Packaging Secondary Skill Windows, MECM, Intune ? Experience Level 6 –8 Years (B3) 3 - 5 Years (B2) Location of Posting Chennai Rates Including Mark up - 80 K/M - 90K/M ? Candidate should have the experience of customer facing role Primary Knowledge- Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting – VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) ? Support the Service & Product Manager across several technical domains Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Strong understanding of performance analysis for Applications packaging process Experience in Testing and implementing Application Packages Establish and implement policies, procedures, and technologies. Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management. ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Product tools: SCCM 1902+ , Microsoft Office Deployment Tools, vSphere Client 5.5., PSAppdeploy, 1E Product Suite Languages/Scripting: PowerShell , SQL, SSRS Applications: Microsoft Office 365, Microsoft Edge Enterprise Mode, Microsoft OSD, Modern Driver Management Application servers: Microsoft Directory Server (Active Directory), SCCM Server, 1E, SQL Operating Systems: Windows 7, Windows 10 Testing Environments: VMware Workstation
Posted 1 week ago
8.0 - 13.0 years
16 - 22 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Role & responsibilities Lead - Endpoint Security & Tooling The Lead - Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies. The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints. Roles and Responsibilities Expertise in Security Tools: Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools. Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization. Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring. Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring. Endpoint Security Tooling Management: Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness. Conduct regular assessments and audits of endpoint security configurations. Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools. Assess the impact of new releases and changes on endpoints and security policies. Security Policy Development: Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices. Ensure strict compliance with industry standards and regulations. Secure Architecture Design: Apply expert security architecture principles to design and implement highly secure endpoint architectures. Implement sophisticated network segmentation, access controls, and secure configurations for endpoints. Risk Assessment and Mitigation: Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities. Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints. Communication and Collaboration: Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders. Communicate complex technical concepts related to endpoint security effectively to non-technical audiences. Continuous Learning and Adaptability: Stay at the forefront of the latest trends, threats, and technologies in endpoint security. Adapt swiftly to the evolving security landscape and emerging threats in endpoint security. Problem-solving and Critical Thinking: Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints. Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools. Advanced understanding of endpoint security principles, technologies, and best practices. Familiarity with network security concepts, firewalls, VPNs, and secure web gateways. Outstanding analytical, problem-solving, and communication skills. Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively. Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking. Good to have : Certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Endpoint Security Professional (CESP). Benefits Benefits which make us unique At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you! Benefits Highlights: 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations. EZ commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Posted 1 week ago
4.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for SCCM Admin to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution pointsManaging software updates, including planning and implementing software update groups and packages Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environmentCreating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Collaborating with other teams and departments, such as IT, operations, and security, to ensure SCCM aligns with business needs Ability to analyze and solve complex problems in a fast-paced environment Excellent communication and interpersonal skills, including the ability to collaborate effectively with cross-functional teams Experience with Ansible for automation and configuration management
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
Software packaging and deployment or distribution via SCCM. Patch or Patching deployment (window monthly should be deployed in SCCM). Integration SCCM and WSUS (window server update services) for client operation system. OS deployment (win 10 and 11 ). Active Directory Group policies, ad domains service and certificate services on prem solution. Azure ad cloud Knowledge is fine. O365 Admin, configuration, managing and troubleshoot experience needed. Good knowledge or experience is fine. ServiceNow ticketing tool experience needed. Mobility- Intune, Air watch or Vmware workspace one (managing or administration of mobile devices android, iOS, and endpoint) Good to have. Power shell scripting automation Location: Pan India
Posted 1 week ago
15.0 - 20.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Server Administration, Cloud Infrastructure, Microsoft PowerShellMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role DescriptionDesign, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 and windows server SOE imageMust have skills:Should be certified/equivalent experienced for configuring and supporting following:oWindows ServersoWindows OS oMECM (including Co-Management)oWindows PatchingoIntuneoAutopilotoAzure ADoPowerShell Good to have skills.Active directory, JAMF, Power BI, Flexera and other application app toolsJob Key Responsibilitiesa.Day to day administration of MECM environment to include engineering new solutions as needed.b.Troubleshoot MECM related issuesc.Providing technical guidance on MECM.d.Provide Tier 3 support for MECMe.Creating and updating technical documentation as required.f.Create monthly reports on windows updates and other compliance parameters Technical Experiencea.Should have strong experience on MECM.b.Ability to design, build and configure MECM environmentc.Design and build applicable Windows image, provide support in image rolloutd.Should be able to design configuration for windows endpoints & serverse.Should have strong hand on Autopilot enrolments and associated configurations and rollout. Professional AttributesExcellent written and oral communication skills Educational QualificationBE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate Additional InformationAdditional knowledge -- Cloud Technologies Qualification 15 years full time education
Posted 1 week ago
6.0 - 10.0 years
13 - 17 Lacs
Chennai
Work from Office
Provide complete database administration support for assigned applications. Maintain information in the DDS inventory for supported applications. Participation in design sessions with application teams. Participation in application review meetings prior to deployment. Review of all DDL changes prior to deployment to ensure standards are met and design doesn’t adversely impact performance of the application. Participate in DDS infrastructure changes impacting supported applications. Log and address defects as needed. Proactive monitoring to ensure general health of application databases. Proactive review of storage consumption and identifying requirements Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SQL DBA Architect. Preferred technical and professional experience Experience in DDS, DDL
Posted 1 week ago
7.0 - 11.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Salesforce requirement gathering, drafting business cases, Requirement walkthrough with stakeholders, Requirement documentations and provide clarifications to stakeholders. Salesforce Business Analyst, Good verbal and written communication, Skilled in articulation ofmfunctional requirement to technical counterparts and vice versa. Responsibilities: Implementation knowledge - Experience in end-to-end salesforce solutioning/designing experience, fit-gap analysis, Impact analysis and estimation experience API integration knowledge - The structure and integrity of data flowing into, and out from, Salesforce About IBM – TBD Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in designing data model and architecture diagrams. Knowledge in performance improvement and tuning. Knowledge in Exception handling, alerting and monitoring mechanism Preferred technical and professional experience Provide our deep technical and industry expertise to the Banking sector clients
Posted 1 week ago
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