1225 Sccm Jobs

As an Infoscion, your day will involve getting to the heart of customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client delight. You will play a crucial role in developing proposals, contributing to solution design, configuring products, conducting pilots, and resolving queries. Your responsibilities also include conducting demonstrations, workshops, preparing effort estimates, leading small projects, and contributing to organizational initiatives. Key Responsibilities: - Get to the heart of customer issues, diagnose problem areas, and design innovative solutions - Develop proposals, contribute to solution design, and configure products - Conduct demonstrations, workshops, and prepare effort estimates - Lead small projects and contribute to organizational initiatives - Assist in resolving queries related to requirements and solution design Qualifications Required: - Good knowledge of software configuration management systems - Awareness of latest technologies and industry trends - Logical thinking and problem-solving skills - Ability to collaborate effectively - Understanding of financial processes for projects and pricing models - Ability to assess current processes, identify improvement areas, and suggest technology solutions - Industry domain knowledge - Client interfacing skills - Project and team management skills If you believe you can help clients navigate their digital transformation journey, this opportunity at Infosys is the perfect fit for you.,

As a Microsoft Endpoint Configuration Manager Specialist at Capgemini, you will have the opportunity to manage and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft App-V, and Ivanti Endpoint Manager (LDMS). Your responsibilities will include: - Overseeing application virtualization and deployment processes across Windows 7/10/11 environments. - Designing and executing task sequences for OS deployment and application rollouts. - Planning, scheduling, and controlling the release of new software, patches, and security hotfixes for servers and workstations. - Coordinating patch deployment across all end-user devices, ensuring compatibility and compliance. - Collaborating with SOE teams to validate patch compatibility and obtain necessary client/security approvals. To excel in this role, you should possess: - 4 to 6 years of hands-on experience with Microsoft Endpoint Configuration Manager (SCCM) and Microsoft App-V. - Proficiency in Ivanti Endpoint Manager LDMS and Windows OS environments (Windows 7/10/11). - A solid understanding of application virtualization, patching, and task sequencing. - Experience in release and change management processes within enterprise IT environments. - Ability to analyze patch lists, assess risks, and coordinate with multiple stakeholders. Working at Capgemini, you will love: - Being part of a high-impact team driving endpoint management and release governance. - Collaborating with global clients and cross-functional teams to deliver secure and efficient IT services. - Leading innovation in patching automation, application virtualization, and release planning. - Growing your expertise in enterprise endpoint technologies and ITIL-based service management. Capgemini is a global business and technology transformation partner dedicated to accelerating organizations" transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini leverages its 55-year heritage to unlock technology's value for clients worldwide. The company offers end-to-end services and solutions, combining strengths from strategy and design to engineering, AI, cloud, and data capabilities.,

Job Description: Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Prem (must know AD, Domain Controller). Must know 'Service-Now' and familiar with ITIL process. Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices. New Shift Timings will be: 7am to 4pm 3pm to 12am 11pm to 8am

Job Description: Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Prem (must know AD, Domain Controller). Must know 'Service-Now' and familiar with ITIL process. Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices. New Shift Timings will be: 7am to 4pm 3pm to 12am 11pm to 8am

Educational Requirements Master Of Engineering,Bachelor Of Science,BTech,Bachelor of Engineering,BCA,Master Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion • As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. • You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. • You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. • You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->EUC-Patching_and_Distribution->SCCM Technology->Server-OperatingSystemAdministration->AIX - OperatingSystemAdministration Technology->Infrastructure-Server Administration->Linux Admin Technology->Server-Virtualization->Vmware-ESX->Vmware Technology->Universal Windows Platform->Universal Windows Platform

Job Summary: We are seeking a highly skilled Senior ServiceNow Developer to join our team. The ideal candidate will have extensive experience designing, developing, and implementing ServiceNow solutions to optimize IT Service Management (ITSM), IT Operations Management (ITOM), and other business workflows. This role involves collaborating with cross-functional teams to understand business needs and deliver scalable, efficient ServiceNow solutions while adhering to best practices. Key Responsibilities: Design, develop, and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and other platform functionalities. Collaborate with business analysts, stakeholders, and process owners to gather and analyze requirements. Customize and configure ServiceNow applications, including workflows, UI policies, client scripts, and business rules. Integrate ServiceNow with third-party tools and platforms using APIs, web services, and other technologies. Perform advanced scripting of Business Rules, Script Includes, UI Actions, UI Pages, Client Scripts, and Glide Record Queries. Develop and manage ServiceNow system integrations using MID Servers, REST/SOAP, and other protocols. Ensure data integrity, platform security, and compliance by implementing robust access control lists (ACLs). Perform upgrades, patching, and troubleshooting to ensure the stability and performance of the platform. Create and maintain detailed technical documentation for implemented solutions. Mentor junior developers and provide guidance to the development team on best practices and technical solutions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience as a ServiceNow Developer, including hands-on experience with ITSM, ITOM, or custom modules. Proficiency in JavaScript, HTML/CSS, AngularJS, and other front-end technologies. Strong understanding of ServiceNows data model, table structure, and platform architecture. Experience with ServiceNow platform upgrades and migrations. Knowledge of ServiceNow development best practices, including code review, version control, and testing. Expertise in ServiceNow integrations with external systems (e.g., LDAP, SCCM, Azure, and AWS). ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist). Preferred Qualifications: Experience in implementing ServiceNow HRSD, CSM, or SecOps modules. Knowledge of Agile and DevOps methodologies. Familiarity with ITIL processes and frameworks. Experience with Performance Analytics, Virtual Agent, or Mobile Studio. Strong problem-solving skills and attention to detail. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Strong analytical and critical thinking abilities. Self-motivated and proactive in delivering high-quality results.

Job Profile Department: Information Technology Reports To: IT Service Desk Manager LocationHyderabad (WFO)Role Summary: The IT Services Desk Specialist provides Tier 12 technical support to end-users across the organization, with a strong focus on troubleshooting Microsoft Office 365 (O365) and Azure Active Directory (AAD) issues. The role involves resolving technical incidents, fulfilling service requests, and ensuring high customer satisfaction through timely and effective resolution of user concerns. Key Responsibilities: Serve as the first point of contact for IT support through phone, chat, email, or ticketing system. Troubleshoot and resolve issues related to Microsoft O365 (Outlook, Teams, OneDrive, SharePoint) and Azure Active Directory (user authentication, group membership, MFA). Manage user accounts and permissions within Active Directory and Azure AD. Support device management, including Windows 10/11, mobile devices, and remote access (VPN, MFA). Escalate unresolved issues to Tier 3 or specialized support teams. Document issues, solutions, and knowledge base articles. Monitor and follow up on open tickets, ensuring timely resolution and communication. Participate in onboarding/offboarding processes and technology provisioning. Assist in software installations, updates, and patching. Required Qualifications & Skills: Associate or Bachelor's degree in Information Technology or a related field, or equivalent experience. 5+ years of experience in a Service Desk or IT Support role. Proficient in troubleshooting Microsoft O365 applications and Azure AD. Strong knowledge of Windows OS, networking fundamentals, and endpoint support. Experience using ITSM tools like ServiceNow, FreshService, or similar. Familiarity with remote desktop tools and diagnostic utilities. Soft Skills: Excellent verbal and written communication. Strong problem-solving and critical thinking abilities. Customer-focused mindset and patience under pressure. Ability to manage multiple priorities in a fast-paced environment. Team-oriented, with the ability to collaborate across departments. Preferred Qualifications: Microsoft certifications (e.g., MS-900, AZ-900, MD-100, MD-101). Experience with Intune, SCCM, or other device management platforms. Familiarity with PowerShell scripting for administrative tasks. ITIL Foundation certification. Key Relationships: InternalEmployees at all levels, IT Infrastructure Team, Security Team, HR (on/offboarding). ExternalVendors and third-party support providers (as needed). Role Dimensions: User base supported~[insert number] Primary toolsMicrosoft 365 Admin Center, Azure Portal, ADUC, ticketing systems. May involve shift work or on-call rotation (if applicable). Success Measures (KPIs): First Contact Resolution (FCR) rate. Average resolution time / SLA adherence. Customer satisfaction (CSAT) scores. Ticket closure rate. Escalation rate (should remain low with strong troubleshooting). Competency Framework Alignment: Technical Proficiency: Demonstrates solid expertise in O365 and AAD. Customer Focus: Provides high-quality support aligned with user needs. Collaboration: Works effectively with IT peers and business units. Continuous Improvement: Seeks opportunities to enhance processes and knowledge. Accountability: Owns tasks and follows through on commitments.

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and effectiveness of the technology support operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to enhance team knowledge.- Engage in continuous improvement initiatives to streamline processes and enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging.- Good To Have Skills: Experience with software deployment tools and methodologies.- Strong understanding of incident management processes and best practices.- Familiarity with change management frameworks and their application in IT operations.- Experience in troubleshooting and resolving application-related issues. Additional Information:- The candidate should have minimum 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Skillsets: Scripts - PowerShell, cmd, bat (Python - added advantage). PowerShell cmdlets basic, advance functions, and PowerShell loops. Know to use PSADT command lines. Know to provide different kind of pop ups and restart prompt using PSADT. PSADT function modifications and file manipulations according to the project requirements. Authentication using Azure Enterprise application and use API calls for Intune and Azure Ad automations. API permissions, filtering, Sorting and searching. Automation and scripts using blob storage in Azure AD. Knowledge on graph explorer and different graph URIs. Knowledge on PowerShell modules MS intunegraph, msgraph, mggraph, configuration manager, PSMDATP. Encryption methods using PowerShell. Windows forms using PowerShell. OS Hardening - GPO modifications using PowerShell, secedit, LGPO tool, net commands. Domain migration knowledge chrome backup, provisioning package. Proactive remediation in Intune. Compliance policies creation using JSON and PowerShell. Application packaging methods. MSI properties identification, and utilization. Custom installation - features, components selection in installer. Appx, appxbundle and msix installation and troubleshooting. Knowledge on KQL for device query Intune. Custom scripts for Vulnerability remediation. Knowledge on Intune administration.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Role Overview: We are seeking an experienced Microsoft Engineer to lead a large-scale migration from Windows Server 2016. This role will focus on designing and developing migration strategies in close collaboration with application owners, as well as validating solutions to ensure compatibility and stability. Key responsibilities include assessing existing 2016 environments, identifying risks and dependencies, creating detailed architecture and migration roadmaps, and developing comprehensive test plans to support a seamless transition. Key duties & responsiblities Lead and contribute to a large-scale Microsoft Server 2016 migration program across multiple environments. Assess existing Windows Server 2016 infrastructure, applications, and dependencies to identify risks, remediation paths, and migration readiness. Define and design migration strategies and roadmaps, ensuring minimal disruption to business services. Work closely with application owners and SMEs to validate compatibility, stability, and performance of workloads post-migration. Develop detailed test plans, migration runbooks, rollback procedures, and technical documentation. Perform technical proof-of-concepts (POCs), solution validations, and provide recommendations for migration approaches. Collaborate with security teams to ensure migration activities align with corporate security standards and remediate vulnerabilities. Provide technical expertise and act as a subject matter authority for Windows Server migrations within hybrid on-prem and cloud environments. Support migration execution phases with troubleshooting, root cause analysis, and post-migration validation as required. Mentor and provide knowledge transfer to operational support teams to ensure long-term sustainability of the migrated environments. Stay current with Microsoft lifecycle, Extended Security Updates (ESUs), and emerging technologies to inform migration planning. Essential skillsets Strong expertise in Microsoft Windows Server (2012–2019) with a focus on migration planning, design, and validation. Hands-on experience with Active Directory, DNS, DHCP, Group Policy, and Certificate Services, including cross-version migrations. Proven ability to work with large-scale environments (hundreds or thousands of servers), including dependency mapping and risk assessment. Experience in developing and executing migration runbooks, rollback plans, and validation/testing frameworks. Knowledge of Microsoft lifecycle management, including Extended Security Updates (ESUs), patching, and compliance considerations. Practical understanding of SCCM / Endpoint Configuration Manager and automation tools for system upgrades and configuration deployment. Familiarity with hybrid environments (on-premises and cloud, e.g., AWS) and workload migration strategies. Awareness of security best practices, endpoint protection, and hardening standards during OS transitions. Strong troubleshooting and problem-solving skills, particularly with compatibility and application stability issues during migration. Ability to manage multiple concurrent workstreams and collaborate across infrastructure, application, and security teams. Desirable knowledge of VMware virtualization platforms and SQL Server basics to support integrated migrations. Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply .

Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutions: analysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive "Buy vs. Build" decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologies: PowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems

Technical Experience : Must have 8+ years of IT experience, 3+ years in managing endpoint tools Nexthink/ 1E Tachyon/ SysTrack Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates ITIL foundation certifications Project Management tools JIRA, Azure DevOps Experience of working on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Roles & Responsibilities : Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool Experience in implementing and driving automation initiatives Create intake processes to gather requirements from stake holders Participate in problem hunting sessions to identify opportunities in the environment Analytical skills to slice and dice the data per use case needs Create success stories for the customer/ leadership Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison between vendor and client Key Expertise : Exhibits passion and alignment with our vision, values & operating principles Strong Communication & Presentation skills Vendor Management Stakeholder management Demonstrates the ability to multi-task Exceptional listening abilities and detail oriented Ability to work in heterogeneous environment Demonstrates ability to succeed with the team Educational Qualification : Degree from a reputed educational institution 15 years of education is must

Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domain. Apply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environment. Build, configure and tune servers as per the application requirement Review requirement documents, define hardware requirements and update processes and procedures as necessary. Co-ordinate with various teams to resolve issues and deliver project on time. Provide Root Cause Analysis (RCA) post restoration of service. Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks. Ensure ongoing compliance with regulatory requirements. Willing to work after hours and weekends or be on-call if needed Conduct project related research Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Handle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters. Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standards Stakeholder Management and People Responsibilities Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership. Act as a liaison between various CTI businesses providing direction and support to resolve issues in a timely manner. Directly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the team. Actively contribute towards self-development by creating and following development plans based on discussions with management. Core Role Competencies Technical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field. Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements. Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions. Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors. Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs. Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed. RHEL 7/8 CoreOS, Windows Operating Systems and Openshift. Active Directory, KDC and Domain Services (AD, DNS), FTP, Data Protection (Netbackup), Clustering (Veritas) Virtualization environment based on VMware, OpenShift x86 server hardware Dell \ HP \ Lenovo, Solarflare, SSD and FPGA Be able to create simple automation scripts using PowerShell or other scripting language like VBS, Python, Bash, etc. Network protocols and tools used to troubleshoot issues Familiar with Sysinternals and tools that allow deep system/process troubleshooting Good to have and a willingness to learn Microsemi, Ansible, VMware, Windows RDS, Centrify, IBM BigFix, Ansible, PTP\NTP, Splunk, ePo, SCCM, Twistlock, Crowdstrike, SCOM, Dell, ITC, Lenovo, HP \ DELL \ Lenovo servers, and EMC \NetApp storage Skills / Experience Levels Ability to work with virtual / in-person teams, and work under pressure / to a deadline You have good communication skills with the ability to articulate clearly in high stress situations. You work independently and are self-directed. You are a detail oriented and perseverant individual. You have a positive attitude with the drive to get the work done. You enjoy collaborating and working as part of a cross discipline team. Youre a self-starter with good problem-solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work. Providing a great experience to the users of your platform is important to you. You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical tools. You have a Bachelors degree (Computer Science or Engineering degree preferred) or equivalent work experience. 6+ years of experience

Provides 3rd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune. Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway. Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune). Interfaces with customer and account-based teams on projects. Performs complex troubleshooting activities. Provides 3rd-level technical support in resolving internal and customer technical issues. Knowledge in Infrastructure Management using SCCM and co-management. Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2 Able to develop custom deployment scripts; VBS, batch, PowerShell. Understanding on Package server, Task server, server concepts. Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues. Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints. Knowledge of SCCM Client management Suite all Levels. Should be able to generate custom reports using SQL queries. Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues. Qualifications: 12+ years of relevant experience (For Grade 11) or equivalent combination of education and work experience. Demonstrates a good understanding of current scripting technologies and batch commands. Demonstrates good knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices.

Job Description Position: Technical Lead - SCCM Experience: 6 to 9 years Location: Noida Education: B.E./ B.Tech./ .MCA Primary Skills: SCCM, MECM, Intune, OSD, SCCM Infra Key Responsibilities Lead and resolve escalated MECM-related incidents and service requests. Design, deploy, and manage MECM infrastructure and client configurations. Package, test, and deploy applications across enterprise environments. Manage MECM with Intune for co-management scenarios. Perform OS deployments. Collaborate with security and infrastructure teams to ensure endpoint health and compliance. Managing OS & Boot Images Required Skills & Qualifications 6+ years of hands-on experience with MECM/SCCM in enterprise environments. Strong knowledge of Windows OS deployment using Task Sequences & WDS Experience with Intune, Azure AD, and co-management. Proficiency in PowerShell scripting and automation. Familiarity with SQL queries and reporting in MECM. Excellent troubleshooting and analytical skills. Experienced with Imaging technologies like DISM & ImageX Preferred Certifications Microsoft Certified: Endpoint Administrator Associate Microsoft 365 Certified: Endpoint Administrator Associate

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: UxM - NexThink . Experience: 5-8 Years .

Key Responsibilities:- hashtag#OperatingSystems : Strong expertise in Windows, macOS, and Linux distributions, including installation, configuration, and troubleshooting. hashtag#Hardware : Proficient in diagnosing and resolving issues related to desktops, laptops, printers, peripherals, and networking hardware. hashtag#Software : Hands-on experience with productivity suites, collaboration platforms (e.g., MS 365, Google Workspace), and enterprise security tools. hashtag#Diagnostics_Monitoring : Ability to analyze system/application logs, use monitoring tools, and run diagnostic tests to identify and resolve issues efficiently. hashtag#Scripting_Automation : Skilled in automating repetitive tasks and system administration using PowerShell, or similar scripting languages. hashtag#Networking_Concepts : Solid understanding of LAN, WAN, Wi-Fi, VPN, DNS, DHCP, firewalls, and other networking technologies. hashtag#Security_Compliance : Familiar with endpoint protection, patch management, and adherence to IT security best practices. hashtag#Cloud_Platforms (optional): Knowledge of Microsoft Azure, AWS, or Google Cloud environments for identity management and resource administration. About The Role :1. Hands on experience in O365 and outlook configuration2. Installing & configuring windows 10 OS3. Knowledge/Experience in SCCM, MDT, Zscaler proxy4. Basic experience in Symantec Antivirus/MacAfee/Trend Micro5. Work on experience in Bit locker/MacAfee Encryption6. Handling Installations and Upgrades Patches in windows7. Hands on experience on Active Directory,8. Good knowledge in Group policy9. Application installation and troubleshooting10. Basic knowledge on Network11. Experience on hardware of Thin Clients, Laptops, Desktops12. Experience in Incident, Service, Change management13. Installing and Configuring network printers14. Basic knowledge on Avaya Phones and Video conference15. Ability to work 24x5

We are hiring for CMI Level 5 Company For Desktop Support In Hyderabad Job Role Must have :- Desktop Support, troubleshooting, configuration, O365 knowledge, Bit Locker, SCCM Agent Good Experience - Audio Video , Video Conference Required Candidate profile Experience - 1.5 Years Location - Hyderabad

Level 2 SCCM Support Engineer Technical requirements : SCCM Expertise : - Proficient in the design, implementation, and maintenance of SCCM environments. - Hands-on experience with SCCM version X (specify the version) or later. Software Distribution: - Extensive knowledge of software distribution methodologies and best practices. - Ability to create and deploy software packages using SCCM. Patch Management: - Strong understanding of patch management processes and strategies within SCCM. - Experience in deploying and managing security updates and patches. Operating System Deployment (OSD): - Expertise in creating and managing OS deployment task sequences. - Ability to troubleshoot and resolve OS deployment issues efficiently. Client Health Monitoring: - Proven experience in monitoring and maintaining the health of SCCM clients. - Ability to identify and remediate client-related issues proactively. PowerShell Scripting: - Proficiency in PowerShell scripting for automation and custom SCCM solutions. - Capable of creating scripts for SCCM-related tasks and reporting. SQL Server Knowledge: - Basic understanding of SQL Server as it relates to SCCM database management. - Ability to execute SQL queries for troubleshooting and reporting. Group Policy Integration: - Integration of SCCM with Group Policy for seamless configuration management. - Experience in troubleshooting Group Policy-related issues affecting SCCM. Security Best Practices: - Knowledge of security best practices related to SCCM configurations. - Familiarity with role-based access control and permissions within SCCM. High Availability and Disaster Recovery: - Understanding of high availability configurations for SCCM components. - Ability to implement and test disaster recovery plans for SCCM. Networking Fundamentals: - Basic networking knowledge to troubleshoot SCCM communication issues. - Understanding of ports and protocols relevant to SCCM operations. Certifications: - Preferred certifications include Microsoft Certified: Endpoint Manager or equivalent.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: MS System Center Operations Manager. Experience: 5-8 Years.

Windows 11 Engineer Job Description: Windows Upgrades Management: Experience in handling both major and minor Windows upgrades. Coordination: Ability to coordinate and manage the entire update process efficiently. Troubleshooting: Troubleshoot and resolve issues that arise during the update process. Issue Identification and Resolution: Identify problems promptly and provide effective solutions. Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users. assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications. responsible for setting up new Windows 11 systems, ensuring that the appropriate hardware and software requirements are met, and configuring the operating system according to the organization's standards and policies. monitor system performance and troubleshoot any issues that may arise. ensure that the operating system and related applications are running smoothly, and take proactive measures to optimize system performance and resource utilization responsible for implementing and maintaining security measures to protect the Windows 11 environment from external threats, such as malware, viruses, and unauthorized access. This may involve installing security patches and updates, configuring firewalls, and monitoring network traffic. Windows 11 Admins maintain detailed documentation of the system configuration, procedures, and troubleshooting steps. This documentation helps in standardizing processes and providing reference material for future troubleshooting and system upgrades SCCM and Intune Knowledge: Basic to advanced knowledge of SCCM (System Center Configuration Manager) and Intune. Hardware and Driver Technology: Good understanding of hardware and driver technology. Scripting knowledge: PowerShell and batch scripting would be added benefit. Mandatory Skills: Desktop Support. Experience: 3-5 Years.

SUMMARY JOB Description for End User Management VIP Customer Name JCB LOCATION Ballabhgarh DOMAIN EU Support Level (L1/L2/L3) L2 - Required Relevant Domain Experience 3-4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Graduate Certifications Required if ANY Role Purpose End User support for enhancing the service quality to their business users. JOB RESPONSIBILITIES 1) Onsite Support services to resolve desk-side related issues. 2) Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. 3) Maintain record of new machines installed movement of machines within site, changes in configuration of machines and informing asset coordinator about the changes. 4) Installation of the standard Desktop Application packages like Office 365 along with the relevant updates that may accompany the application as part of the contract. 5) Provide support for desktop Standard Products (Laptops, Desktops, Printers, and Scanners etc.) 6) Apply emergency software fixes in support of problem resolution with the help of the OEM. 7) Ensure proper local area connectivity to all desktops / laptops in coordination with JCB local IT Team. 8) Troubleshooting & resolving user problems remotely for first level & Engineer dispatch at second level 9) Patch management (based on tool provided by JCB) 10) Update the ticketing tool with the activities performed at site. 11) Anti-virus management (based on tool provided by JCB) 12) Provide necessary assistance in liaising with JCB’sthird-party vendors with regards to the coordination on maintenance support 13) Routine checking of anti-virus log files for checking of any virus detected and cleaned on the desktop. 14) Fixing any Paper Jam related issues and First level of servicing of the printers to ensure smooth functioning of operations. 15) Identify incidents related to Application, or Operating System thru ITSM Tool. 16) Installation and configuration of the customer specific software packages 17) In the event the situation needs escalation to the vendor, Engineer will coordinate with the Vendor till the resolution of the problem. 18) Restart Print Queues in case of a Hung’ State 19) Coordinate with Hardware support teams/vendors and resolve any hardware failures in the printers. 20) JCB level E-Mail Management L1 Support for O365 21) Conducting awareness Training Session of Users on New Technologies and Devices (Quarterly) 22) Mailbox Creation/Group Creation 23) Adhering to the E Mail Policy as defined SOP by the Client Monitoring Mail Queue and Mail Traffic. 24) Escalation to JCB UK team for Deletion/ Modification/ Movement 25) Escalation to JCB UK team in case of issue in SOP based activities 26) Email Password Change assistance, if requested by user 27) First Level Email Client troubleshooting VIP Support 28) Overall Ticket ownership and management for VIP Users (GM and Above) 29) Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. 30) Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. 31) Support of iOS and Android mobile devices and MDM solutions. 32) Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. 33) Support for any AD Group membership, access related issues for VIP users. Technical Skills/Knowledge requirement 1) Communication Skills. 2) Experience with ticketing systems and remote support. 3) Strong understanding of ITIL framework and best practices.

Resp. for overseeing the lifecycle mgt of workstation services within the Unified Endpoint Management Team Lead mentor a team of UEM specialists Oversee the end-to-end mgt of workstation services Strong understanding of Unified Endpoint Management Required Candidate profile Strong understanding of Unified Endpoint Management principles and practices Microsoft Intune and Entra ID, Android, IOS Proven exp in managing workstation services or similar roles within an IT

The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and ability to diagnose complex issues. Patch Management, Software update & Deployment. OS Management Expertise on Automation and PowerShell. Role & Responsibilities 8-14 years IT professional experience with System Center Configuration Manager (SCCM). Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers. Monitoring and maintaining the health and performance of the SCCM infrastructure. Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points. Troubleshooting SCCM-related issues and implementing solutions. Ensuring high compliance rates for software distribution and workstation patching. Using PowerShell scripting and other automation tools to streamline tasks.Developing and implementing automated solutions for recurring issues. Ensuring compliance with security standards and best practices.Implementing and managing security configurations. Generating custom reports using SCCM reporting tools.Documenting processes, procedures, and troubleshooting steps. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services. Perform 3rd party update configuration and management. Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management). Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Take part in service delivery processes including Incident management, Request management and Problem management. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Work on assigned incidents, problems, changes, and projects. Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap.

Job Description for Patch Administrator personnel at NABARD HO. Minimum qualification: Graduate or BE in Engineering or equivalent Work Experience: 2 – 3 years’ experience in IT Windows Server, Patch and Antivirus Administration Must to have: 1. Good knowledge of Client Management Tool (Manage Engin, End point central - preferred one, WSUS and SCCM) 2. Hands on Patch Management /software deployment, OS deployment. 3. Windows Server and Desktop Operating system Troubleshooting. 4. Patch / Release / Configuration / Change Management Good to have: 1. Active directory knowledge 2. Windows Server Troubleshooting knowledge. 3. DNS, DHCP Knowledge 4. Windows OS Scripting (Task Automation) using PowerShell, BAT files etc. 5. VMware/Hyper-V Management & Troubleshooting knowledge