2482 Itom Jobs

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8.0 - 12.0 years

0 Lacs

delhi, all india

On-site

As a ServiceNow lead at NTT DATA, your role will involve a combination of hands-on configuration and development across all major ServiceNow modules. You will also play a crucial part in pre-sales efforts, including proposal development and crafting Statements of Work (SOWs). Your expertise will be utilized to act as a trusted advisor to clients, assisting them in maximizing their ServiceNow investments through strategic roadmaps, platform governance, and process optimization. **Key Responsibilities:** - Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies. - Develop platform roadmaps aligned with business goals and technic...

Posted 23 hours ago

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3.0 - 8.0 years

12 - 20 Lacs

mumbai

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Urgent hiring for | BIg4| Service now developer ITSM, ITOM, HAM, CMDB (3-9 years) Design and develop custom applications and integrations on the ServiceNow platform. Implement and support modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, and HAM. Configure and maintain CMDB including CI data ingestion via Discovery, SCCM, and other integrations. Develop and maintain business rules, client scripts, UI policies, workflows, flow designer flows, etc. Implement and maintain ServiceNow Discovery and MID Server infrastructure. Work on HAM modules including asset lifecycle management, reconciliation, and software compliance. Integrate ServiceNow with other systems (e...

Posted 2 days ago

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3.0 - 8.0 years

12 - 20 Lacs

navi mumbai

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Urgent hiring for | BIg4| Service now developer ITSM, ITOM, HAM, CMDB (3-9 years) Design and develop custom applications and integrations on the ServiceNow platform. Implement and support modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, and HAM. Configure and maintain CMDB including CI data ingestion via Discovery, SCCM, and other integrations. Develop and maintain business rules, client scripts, UI policies, workflows, flow designer flows, etc. Implement and maintain ServiceNow Discovery and MID Server infrastructure. Work on HAM modules including asset lifecycle management, reconciliation, and software compliance. Integrate ServiceNow with other systems (e...

Posted 2 days ago

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3.0 - 8.0 years

12 - 20 Lacs

chennai

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Urgent hiring for | BIg4| Service now developer ITSM, ITOM, HAM, CMDB (3-9 years) Design and develop custom applications and integrations on the ServiceNow platform. Implement and support modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, and HAM. Configure and maintain CMDB including CI data ingestion via Discovery, SCCM, and other integrations. Develop and maintain business rules, client scripts, UI policies, workflows, flow designer flows, etc. Implement and maintain ServiceNow Discovery and MID Server infrastructure. Work on HAM modules including asset lifecycle management, reconciliation, and software compliance. Integrate ServiceNow with other systems (e...

Posted 2 days ago

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3.0 - 8.0 years

12 - 20 Lacs

mumbai

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Urgent hiring for | BIg4| Service now developer ITSM, ITOM, HAM, CMDB (3-9 years) Design and develop custom applications and integrations on the ServiceNow platform. Implement and support modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, and HAM. Configure and maintain CMDB including CI data ingestion via Discovery, SCCM, and other integrations. Develop and maintain business rules, client scripts, UI policies, workflows, flow designer flows, etc. Implement and maintain ServiceNow Discovery and MID Server infrastructure. Work on HAM modules including asset lifecycle management, reconciliation, and software compliance. Integrate ServiceNow with other systems (e...

Posted 2 days ago

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3.0 - 8.0 years

12 - 20 Lacs

gurugram

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Urgent hiring for | BIg4| Service now developer ITSM, ITOM, HAM, CMDB (3-9 years) Design and develop custom applications and integrations on the ServiceNow platform. Implement and support modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, and HAM. Configure and maintain CMDB including CI data ingestion via Discovery, SCCM, and other integrations. Develop and maintain business rules, client scripts, UI policies, workflows, flow designer flows, etc. Implement and maintain ServiceNow Discovery and MID Server infrastructure. Work on HAM modules including asset lifecycle management, reconciliation, and software compliance. Integrate ServiceNow with other systems (e...

Posted 2 days ago

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5.0 - 10.0 years

18 - 22 Lacs

gurugram

Work from Office

WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. WHAT YOU WILL DO: Analyze the technical r...

Posted 2 days ago

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3.0 - 8.0 years

2 - 6 Lacs

mumbai, gurugram, bengaluru

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Mandatory Skills & Experience 3-12 years of experience as a Business Analyst, with ServiceNow project exposure Strong understanding of ServiceNow modules such as:o ITSM (Incident, Problem, Change, Request)o CRM, S2P/APO, Global GBSo ITOM / CMDB (basic to intermediate)o IRM / GRC, HRSD, CSM, WSDExperience in requirement elicitation techniques and documentation Knowledge of ServiceNow workflows, Flow Designer, and catalog processes Strong understanding of SDLC and Agile/Scrum methodologies Experience working with Jira, ServiceNow Agile, or similar tools Stakeholder & Communication Skills Excellent communication and presentation skills Ability to manage multiple stakeholders and priorities Stro...

Posted 2 days ago

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7.0 - 12.0 years

25 - 30 Lacs

mumbai, gurugram, bengaluru

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Mandatory Skills & Experience 7-15 years of overall IT experience with 5+ years of hands-on ServiceNow experience. Strong expertise in two or more ServiceNow modules: o ITSM (Incident, Problem, Change, Request) o ITOM (Discovery, Service Mapping, Event Management) o ITAM / SAM o IRM / GRC (preferred) o HRSD / CSM (good to have) Strong scripting skills: JavaScript, Glide API, Business Rules, Script Includes. Experience with Flow Designer, Workflows, UI Policies, Client Scripts. Hands-on experience with ServiceNow integrations and CMDB. Strong understanding of ServiceNow architecture and data model. Certifications (Preferred) ServiceNow Certified System Administrator (CSA) ServiceNow Certified...

Posted 2 days ago

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7.0 - 12.0 years

20 - 35 Lacs

pune, chennai, bengaluru

Hybrid

Location PAN India Responsibilities: Service Management Transformation projects Participate in design, test and transition Service Management and Service Integration solutions within the CSM ServiceNow Platform. Perform thorough data analysis, while engaged in migration projects, to provide requirements for developers enabling configuration and customization Provide Early Life Support’ - delivering Service Management and Service Integration services and handing over support to the future delivery teams. Design and execute E2E trainings and UAT. Service Management Implementations • Assist in gathering core configuration requirements, translate these into design model and manage the overall im...

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10.0 - 18.0 years

20 - 32 Lacs

pune, bengaluru

Work from Office

Experience: 810 years Role ServiceNow Lead to drive architecture, design, and delivery of ServiceNow solutions with a strong focus on Supply Chain Management, ITSM, and ITOM. You will lead a team of developers, ensure adherence to best practices, and manage complex integrations. 1. Senior Integration Architect / Technical Lead Position Overview We are seeking an experienced Senior Integration Architect to lead the design and implementation of Interos supply chain risk platform integrations with ServiceNow, Coupa, SAP Ariba, and additional enterprise systems. This role requires deep expertise in enterprise integration patterns, supply chain domain knowledge, and technical leadership capabilit...

Posted 2 days ago

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10.0 - 14.0 years

0 Lacs

hyderabad, all india

On-site

As a ServiceNow Architect in the Healthcare / Life Sciences domain, your role is crucial in leading and accelerating digital transformation initiatives. You will be responsible for designing, scaling, and implementing next-generation ServiceNow solutions. Your passion for deploying Now Assist, AI Agents, and intelligent automation to solve complex business problems will be key in this role. Key Responsibilities: - Lead end-to-end architecture, design, and implementation of ServiceNow solutions across multiple modules. - Drive strategic adoption of Now Assist and AI Agents to enhance workflows and elevate user experiences. - Architect scalable and sustainable solutions tailored for Healthcare...

Posted 2 days ago

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10.0 - 14.0 years

0 Lacs

hyderabad, all india

On-site

As a ServiceNow Architect in the Healthcare / Life Sciences domain, your role will be pivotal in leading and accelerating digital transformation initiatives. You are not just a configurator but a visionary capable of designing, scaling, and implementing cutting-edge ServiceNow solutions. Your passion for deploying Now Assist, AI Agents, and intelligent automation to solve complex business problems will be instrumental in shaping the future of our platform. **Key Responsibilities:** - Lead end-to-end architecture, design, and implementation of ServiceNow solutions across multiple modules. - Drive strategic adoption of Now Assist and AI Agents to enhance workflows and elevate user experiences....

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8.0 - 10.0 years

14 - 20 Lacs

hyderabad, chennai, bengaluru

Work from Office

Overview: ServiceNow Technical Lead to oversee the design, development, and delivery of ServiceNow solutions across the enterprise. This role blends hands-on technical expertise with leadership responsibilities, ensuring that ServiceNow implementations meet business requirements, follow best practices, and align with organizational strategy. The ideal candidate is a strong problem-solver who can mentor technical teams and collaborate with stakeholders to deliver impactful solutions. Roles & Responsibilities Lead and guide a team of ServiceNow developers and administrators in solution design, development, and delivery. Act as the primary technical point of contact for ServiceNow projects and ...

Posted 3 days ago

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6.0 - 10.0 years

9 - 14 Lacs

hyderabad, chennai, bengaluru

Work from Office

Overview: ServiceNow Business Analyst to join our team and act as the liaison between business stakeholders and the technical team. The ideal candidate will have strong knowledge of IT Service Management (ITSM) processes, a solid understanding of the ServiceNow platform, and the ability to translate business requirements into functional specifications. Key Responsibilities: • Engage with stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and enhancements. • Translate business needs into functional and technical requirements in alignment with ServiceNow capabilities. • Work closely with developers, architects, and administrators to ensure requir...

Posted 3 days ago

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8.0 - 13.0 years

4 - 8 Lacs

chennai

Remote

Notice Period: Immediate to 45 Days. Required Skill: * Servicenow Developer: ITSM, ITOM, HRSD, Custom Application, IRM, CSM * Servicenow Architect Lead & Architect : ITSM, ITOM, HRSD, Custom Application, IRM, CSM Experience: *8+ years of experience with ITSM, ITOM, HRSD, Custom Application, IRM, CSM including Discovery, Service Mapping, Event Management, and Cloud Management. Scripting and Development: * 2+ years of experience with JavaScript and hands-on experience creating REST/SOAP-based APIs. Certifications: *ServiceNow Certified Implementation Specialist (CIS) preferred; Certified System Administrator (CSA) required.

Posted 3 days ago

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4.0 - 8.0 years

4 - 8 Lacs

chennai

Work from Office

Location: Pan India Notice Period : Immediate to 30 Days. Required Skill: * Servicenow Developer: ITSM, ITOM, HRSD, Custom Application, IRM, CSM Experience : *4+ years of experience with ITSM, ITOM, HRSD, Custom Application, IRM, CSM including Discovery, Service Mapping, Event Management, and Cloud Management. Scripting and Development: * 2+ years of experience with JavaScript and hands-on experience creating REST/SOAP-based APIs. Certifications: *ServiceNow Certified Implementation Specialist (CIS) preferred; Certified System Administrator (CSA) required.

Posted 3 days ago

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6.0 - 10.0 years

13 - 17 Lacs

hyderabad, chennai, bengaluru

Work from Office

Overview: ServiceNow Project Manager / Scrum Master to lead the planning, execution, and delivery of ServiceNow initiatives. This role combines strong project management discipline with Agile Scrum leadership to ensure successful outcomes. The ideal candidate will have experience managing ServiceNow implementations, upgrades, or module rollouts, and will serve as a bridge between stakeholders, product owners, and technical teams. Project Management: • Lead end-to-end delivery of ServiceNow projects including scope, budget, timelines, and quality. • Define project charters, roadmaps, work breakdown structures, and status reporting. • Coordinate with cross-functional teams (business stakeholde...

Posted 3 days ago

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8.0 - 12.0 years

40 - 50 Lacs

gurugram, bengaluru

Work from Office

Job Title: ServiceNow Architect Job Description Nouveau Labs is looking for a ServiceNow Architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you dont fill all of the qualifications, you may still be considered depending on your level of experience. Responsibilities for ServiceNow architect Design, develop, and maintain integrations with other third-party applications. Knowledge and experience of defining application and data architecture roadmaps for significant business / functional scopes Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization Experience of def...

Posted 3 days ago

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7.0 - 12.0 years

15 - 30 Lacs

hyderabad, pune, bengaluru

Work from Office

Job role: Service Now Developer Experience: 7 - 12 Years Location: Any LTIM office locations Notice period: 0 - 15 Days Role & responsibilities Minimum 7 to 12 years working experience with ServiceNow platform as a Developer in enterprise wide multitier ServiceNow production environment At least 5 years of experience in the IT Industry Experience as developer Dev lead. Working knowledge of cloud scripting languages preferably JavaScripts JSON. Excellent advance understanding and ability to script automated processes Agile Scrum methodology Experience Handson experience integrating ServiceNow with external systems Solid knowledge of JavaScript HTML CSS Portal Scripting in Angular JS CSS based...

Posted 3 days ago

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8.0 - 12.0 years

18 - 25 Lacs

pune, bengaluru, mumbai (all areas)

Work from Office

Job Title: Senior ServiceNow Developer (9-12 Years) About the Role: Seeking an experienced ServiceNow professional who began as an Administrator and evolved into a Developer . You will design, develop, and maintain ServiceNow solutions, ensure platform stability, and mentor junior team members. Key Responsibilities: Develop and customize ServiceNow applications (ITSM, ITOM, CSM, etc.). Implement workflows, business rules, client/server scripts, and integrations (REST/SOAP). Manage platform administration: ACLs, roles, CMDB, MID Server, SSO. Ensure upgrade readiness, performance optimization, and governance. Collaborate with stakeholders and lead technical design reviews. Required Skills: 9-1...

Posted 3 days ago

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4.0 - 8.0 years

7 - 12 Lacs

hyderabad, pune

Work from Office

Jade is looking for resources (4-8 years of exp): Who has a strong understanding of ServiceNow products Who will be Developing and implementing new ServiceNow applicationsc Who will be an active contributor in developing workflows and scripts to personalize existing ServiceNow applicationsand automate and improve business processes Who is Create/ Manage web portals used by internal and external clients, using JavaScript/ BootStrap / Angulare Who will Monitor health, usage and overall compliance of ServiceNow and its applicationsf Work directly with end users to resolve issues in ServiceNow Participate in problem-solving during ServiceNow development, testing and production Technical Abilitie...

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7.0 - 12.0 years

9 - 13 Lacs

bengaluru

Work from Office

Job Purpose and Impact The ServiceNow ITOM Manager will lead Cargills IT Operations Management (ITOM) function, driving the design, implementation, and optimization of ServiceNow ITOM capabilities across the enterprise. This role is responsible for ensuring robust visibility, automation, and operational efficiency within Cargills IT ecosystem, enabling proactive management of infrastructure and services. The manager will partner with technology and business teams to deliver solutions that enhance service reliability, reduce risk, and support global operational excellence. Key Accountabilities STRATEGIC PLANNING: Leads implementing strategic plans of information technology infrastructure to s...

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3.0 - 8.0 years

10 - 14 Lacs

hyderabad

Work from Office

About The Role Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : ServiceNow ITOM Discovery Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud ...

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3.0 - 8.0 years

10 - 14 Lacs

pune

Work from Office

About The Role Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : ServiceNow ITOM Discovery Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud ...

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Exploring itom Jobs in India

The Information Technology Operations Management (itom) sector in India is a rapidly growing field with a high demand for skilled professionals. From overseeing IT infrastructure to managing network operations, itom professionals play a crucial role in ensuring the smooth functioning of technology systems within organizations.

Top Hiring Locations in India

  1. Bengaluru
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These cities are known for their thriving IT sectors and offer numerous opportunities for itom professionals.

Average Salary Range

The salary range for itom professionals in India varies based on experience and location. On average, entry-level itom professionals can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 12-15 lakhs per annum.

Career Path

A typical career path in itom may include roles such as Junior IT Operations Analyst, IT Operations Manager, and IT Operations Director. As professionals gain experience and expertise, they may progress to roles such as IT Operations Architect or IT Operations Consultant.

Related Skills

In addition to itom expertise, professionals in this field are often expected to have skills such as: - Network Security - IT Infrastructure Management - Cloud Computing - Project Management

Interview Questions

  • What is the role of IT Operations Management in an organization? (basic)
  • Can you explain the difference between incident management and problem management? (medium)
  • How do you ensure compliance with IT policies and regulations in your work? (medium)
  • Describe a challenging situation you faced in IT operations and how you resolved it. (advanced)
  • How do you stay updated with the latest trends and technologies in IT operations management? (basic)
  • What tools do you use for monitoring and managing IT infrastructure? (medium)
  • How do you prioritize tasks in a high-pressure IT environment? (medium)
  • Can you explain the concept of ITIL and its importance in IT operations management? (advanced)
  • How do you handle communication with stakeholders during IT incidents? (medium)
  • What are the key metrics you track to measure IT operations performance? (medium)
  • Describe a successful IT operations project you were involved in and your role in it. (advanced)
  • How do you ensure data security in IT operations? (medium)
  • What are the common challenges faced by IT operations teams and how do you overcome them? (medium)
  • How do you handle change management in IT operations? (medium)
  • Can you explain the role of automation in IT operations management? (basic)
  • How do you handle escalations in IT operations and ensure timely resolution? (medium)
  • Describe a time when you had to handle multiple IT incidents simultaneously. How did you prioritize and resolve them? (advanced)
  • How do you ensure the availability and performance of IT systems in your organization? (medium)
  • What is your approach to continuous improvement in IT operations management? (medium)
  • How do you handle vendor relationships in IT operations? (basic)
  • Can you explain the importance of disaster recovery planning in IT operations management? (medium)
  • How do you ensure compliance with Service Level Agreements (SLAs) in IT operations? (medium)
  • Describe a time when you had to troubleshoot a complex IT issue. What steps did you take to resolve it? (advanced)
  • How do you handle budgeting and cost optimization in IT operations? (medium)
  • How do you collaborate with other IT teams, such as development and security, to ensure seamless operations? (medium)

Closing Remark

As you explore opportunities in the itom field in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a strong understanding of the industry, you can secure a rewarding career in IT Operations Management. Good luck!

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