736 Bmc Remedy Jobs

Job Title: Sr. BMC ITSM Consultant This role will involve approximately 6070% hands-on development work and 30–40% administration and support, including system health, upgrades/Patches, and integrations. You will be responsible for designing and building scalable solutions, integrating with third-party systems, and enhancing our existing BMC Helix ecosystem. Key Responsibilities: Design, develop, and maintain solutions within BMC Helix ITSM, AR System, and Innovation Suite applications. Develop workflows and service catalog items using Digital Workplace Advanced (DWP-A) and Workflow Designer. Design, Develop, Configure and enhance CMDB and Asset Management modules, ensuring data integrity an...

Role Overview: As a Senior Data Engineer at PRI India IT Services Pvt Ltd, you will be responsible for designing and implementing scalable data and analytics solutions. You will work with MSBI stack, database proficiency in SQL Server and Oracle, and have the opportunity to gain exposure to big data tools like Hadoop and Spark. Your role will also involve ETL and data pipelines, ITSM & Agile methodologies, and providing L1/L2 support. Strong communication skills and adaptability are essential for collaborating with global clients and transitioning into cloud-based data engineering. Key Responsibilities: - Utilize MSBI stack including SSIS, SSAS, SSRS, and Power BI, with strong DAX and MDX sk...

Key Responsibilities Develop and customize solutions on BMC Remedy and BMC Helix Innovation Studio . Configure and maintain ARS workflows, forms, filters, and escalations . Implement and support ITSM modules (Incident, Change, Problem, Service Request). Manage and update CMDB including data models, integrations, and reconciliation jobs. Design and publish service requests on DWP Catalog . Troubleshoot system issues and optimize performance. Collaborate with IT teams for enhancements, upgrades, and integrations. Required Skills Strong experience in BMC Remedy / BMC Helix development. Expertise in ARS , Innovation Studio , ITSM suite , CMDB , and DWP Catalog . Knowledge of API integrations (RE...

Roles and Responsibility Design, develop, and implement BMC Remedy solutions to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for BMC Remedy projects. Troubleshoot and resolve technical issues related to BMC Remedy implementation. Provide training and support to end-users on BMC Remedy applications. Participate in code reviews to ensure high-quality code standards. Job Requirements Strong understanding of BMC Remedy architecture and functionality. Experience with BMC Remedy development tools and technologies. Excellent problem-solving skills and attention to detail. Ability to ...

Proven experience managing a CMDB within a medium to large enterprise environment. Strong understanding of ITSM frameworks (such as ITIL). Familiarity with CMDB tools (e.g., ServiceNow, BMC Remedy, etc.). Qualifications Bachelor of Computer Application Bachelor of Computer Science Bachelor of Technology

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

Experience: 2+ years of experience in IT operations, Command Centre/Network Operations Centre (NOC) monitoring, or incident management. Hands-on experience with monitoring tools such as Grafana, Prometheus, Dynatrace, AppDynamics or similar. Knowledge: Strong knowledge of IT Service Management (ITSM) tools (e.g., ServiceNow, BMC Remedy). Monitoring and Incident Management: Perform 24/7 real-time monitoring of IT infrastructure, applications, and network systems to detect and respond to anomalies, alerts, and performance issues. Analyze and triage alerts based on impact, severity, and priority, ensuring timely incident logging and tracking. Troubleshoot incidents at the first level, and escal...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Problem Management Good to have skills : Service Delivery, Critical Incident Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and experienced Problem Manager to join our Comcast Orion Opera...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Competent on up to 3 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 3 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Advanced functional knowledge of ServiceNow SAM Pro / Flexera / SNOW SLM In-depth kn...

Accomplish test procedures and scripts either manually or using automated tools. Supervise and report on timely test execution, focusing on achieving outstanding quality. Capture and detail the outcomes of test executions and support ongoing measurements and reporting on risks, defects, tests, and coverage. Analyze reports and discrepancies to resolve root causes and evaluate script failures at a high level. Compare and analyze system behavior versus expected results/important metrics based on business and technical requirements. Identify issues, propose system improvements, and perform repetitive test execution to resolve identified issues. Job Requirements Strong understanding of BMC Remed...

Role & responsibilities Team Specific Skills: Remedy Support / Admin Support BAO knowledge Remedy Dev Studio Knowledge Remedy SRD certation knowledge Remedy Workflow Knowledge. Operational Resiliency Architect: Support application health, performance, and capacity. Assist in system design consulting, capacity planning, and launch reviews. Collaborate with development and product teams to establish monitoring and alerting strategies. DevOps/Automation: Engage in development, automation, and business process improvement. Support CI/CD pipelines and promote software into higher environments. Increase automation and tooling to reduce manual intervention. ITSM Practices: Analyze ITSM activities a...

Responsibilities Key Responsibilities: Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability Integrate and automate service management processes across incident, change, problem, and asset management Collaborate with stakeholders to identify automation opportunities and define technical requirements Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities Ensure compliance with ITIL standards and enterprise governance policies Provide technical leadership and ment...

We are looking for a highly skilled and experienced professional to join our team as a TPD SRM in Niva Bupa Health Insurance. The ideal candidate will have a strong background in the health insurance industry and excellent skills in TPd SRM. Roles and Responsibility Manage and coordinate with various stakeholders to ensure smooth claims processing. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction. Analyze data and reports to identify trends and areas for improvement. Provide training and support to junior team members to enhance their skills and knowledge. En...

Installation & Configuration: Install and configure AutoSys components (AE, EEM, WCC, Agents). Perform upgrades and patching of AutoSys environments. Job Scheduling & Management: Create, modify, and manage job definitions using JIL and WCC. Schedule and monitor batch jobs and workflows. Troubleshoot job failures and resolve scheduling conflicts. Expert in CA AutoSys v11.x, Embedded Entitlement Manager and Workload Control Centre. System Administration: Maintain AutoSys servers and agents across Unix/Linux and Windows platforms. Manage user accounts, roles, and access controls. Perform regular system health checks and performance tuning. Incident & Problem Management: Respond to incidents and...

As an experienced candidate for the role, you will be expected to possess a hybrid skillset that combines strong technical frontend development capabilities with solid operational support experience. Your primary responsibilities will include: - Knowledge of Production Application Support - Solid level3 support experience in eCommerce platforms - Preferable experience with frontend skills in Shopify platforms - Proficiency in React, Javascript, HTML, and CSS - Exposure to Headless CMS (Builder.io) and Search engines like Bloomreach - Hands-on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation using monitoring tools such as NewRelic - Familiarity with ITIL framew...

Role - Operation Manager - Windows Exp Req-Min 10 Years Windows / Office 365 / Team management Loc-Hyderabad Must Have Service Desk, Active Directory, Ticketing Tools,Windows / Office 365 CTC- 16LPA WFO | US Shifts | 5 Day's working Immediate Joiners

You will be joining an organisation that is dedicated to driving progress. The Economist Group (TEG) is committed to innovation, independence, and rigour across its businesses, empowering individuals to understand and address the critical challenges facing the world. With a global reach and reputation for excellence, TEG delivers analysis and insights to subscribers and clients in 170 countries through its various businesses, including The Economist, Economist Impact, Economist Intelligence, and Economist Education. As an L1 Support Associate, you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units. Your responsibilities will include: - Providing ...

Key Responsibilities Responsible and accountable for implementing system changes within the Group Technologies Service Desk Platform (Ivanti Neurons). Research desired improvements and upgrades within the Service Desk Platform, assess associated risks, timelines, and required change control processes to ensure seamless enhancements with minimal impact to end users. Liaise with the Service Desk Platform vendor for additional support, guidance, and issue resolution as needed. Perform weekly and monthly administrative tasks to ensure optimal platform performance. Collaborate with stakeholders to gather requirements for new features and functionalities in Ivanti modules, plan sprints, raise chan...

Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing...

About Atos Group Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. 10 billion, operating in 61 countries under two brands Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education a...

We are looking for a talented BMC Remedy Developer to join our team. The ideal candidate will have expertise in the BMC Helix ITSM Suite and a focus on enhancing IT Service Management (ITSM) processes. This role demands excellent problem-solving abilities, hands-on experience in implementation, configuration, and ongoing support, as well as the capacity to work collaboratively with cross-functional teams to deliver impactful solutions. II. Roles & Responsibilities: Core Responsibilities: - Configure, deploy, and maintain the BMC ITSM Suite, including modules like Incident, Problem, Change, Service Request, and Knowledge Management. - Customize and integrate workflows, forms, and applications...

Minimum Years of Experience: 4 -8 year(s) Shifts- UK & US flexible Certifications Required: 1. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent certification 2. Experience with Azure or AWS infrastructure services and hybrid cloud architecture Certifications Preferred: Familiarity with configurationmanagement tools (Ansible, Chef, Puppet) • Knowledge of security best practices, vulnerability management, and compliance frameworks (e.g., CIS, NIST) • Exposure to containerization technologies (Docker, Kubernetes) Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT* Install, con...

Minimum Years of Experience: 2 -3 year(s) Certifications Required: 1. Microsoft Learn completion for: Windows Server Hybrid Administrator Associate or equivalent certification Certifications Preferred: Familiarity with configurationmanagement tools (Ansible, Chef, Puppet) • Knowledge of security best practices, vulnerability management, and compliance frameworks (e.g., CIS, NIST) • Exposure to containerization technologies (Docker, Kubernetes) Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT* Install, configure, and maintain Windows Server operating systems (2012, 2016, 2019, 2022) Administer Active Dir...