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ServiceNow Developer

ServiceNow Developer

Systems Plus

5 - 9 years

0 Lacs

pune maharashtra

Posted:2 months ago| Platform: Shine logo

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Skills Required

business rules incident management problem management change management asset management service catalog cmdb event management orchestration integration development collaboration orchestration troubleshooting system documentation technical specifications security scalability maintainability servicenow development custom application development workflow design ui policies client scripts discovery itom modules service mapping rest apis soap apis platform upgrades automated workflows architecture diagrams process flows servicenow best practices

Work Mode

On-site

Job Type

Full Time

Job Description

As a ServiceNow Developer at SystemsPlus, your role involves designing, developing, and implementing ServiceNow solutions to meet business requirements. You will be responsible for: - Designing, developing, and implementing ServiceNow solutions, such as custom applications, workflows, business rules, UI policies, and client scripts. - Customizing and configuring modules like Incident, Problem, Change, Asset, Service Catalog, CMDB, and Discovery. - Working on ITOM modules, including Event Management, Service Mapping, and Orchestration. - Building and maintaining integrations between ServiceNow and third-party systems using REST, SOAP APIs, and integration hubs. - Collaborating with stakeholders to gather requirements, design solutions, and deliver enhancements. - Participating in platform upgrades, patching, and system maintenance. - Developing automated workflows and implementing orchestration to improve efficiency. - Troubleshooting and resolving technical issues related to the ServiceNow platform. - Maintaining system documentation including architecture diagrams, process flows, and technical specifications. - Following ServiceNow best practices to ensure security, scalability, and maintainability of solutions. To excel in this role, you should possess the following qualifications and experience: - 5-8 years of hands-on ServiceNow development experience. - Strong expertise in ServiceNow ITSM modules like Incident, Problem, Change, Asset, and CMDB. - Experience with ITOM modules such as Event Management, Discovery, and Service Mapping is highly desirable. - Solid understanding of ServiceNow architecture, scripting (JavaScript, Glide), and data model. - Proficiency in building REST/SOAP web services integrations with external systems. - Familiarity with ServiceNow update sets, workflows, business rules, and UI actions. - Experience working in Agile/Scrum environments. - Excellent problem-solving skills and the ability to work independently or within a team. - Strong communication skills for interacting with technical and non-technical stakeholders.,

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ServiceNow Developer