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2.0 - 4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About the Role Were looking for a highly hands-on and action-oriented Process Excellence Manager to join our Customer Experience team. This role will be at the heart of improving how we support our usersby analyzing support ticket data, identifying recurring friction points, and designing scalable and efficient processes and system flows. Youll work cross-functionally with CX, Product, Tech, and Operations teams to drive real change in how we deliver delightful experiences at scale. Key Responsibilitie sAnalyze support ticket data and customer feedback to identify pain points, inefficiencies, and recurring issues .Translate insights into structured problem statements and design effective process and system flows to address them .Build new processes from scratch and re-engineer existing ones to improve efficiency, resolution times, and customer satisfaction .Create clear documentation process maps, SOPs, decision trees, automation briefs, etc .Collaborate closely with CX agents, operations, product managers, and tech teams to implement process improvements .Drive execution with a strong bias for action own projects end-to-end and track impact through KPIs .Bring in a continuous improvement mindset run pilots, gather feedback, and iterate quickly .Ensure standardization and adherence to best practices across the customer support function . What Were Looking F or24 years of experience in process improvement, CX operations, or business analysis role s.Strong analytical skills comfort working with support data, dashboards, and Excel/Sheet s.Experience building process flows (e.g., Lucidchart, Whimsical, Miro) and SOP documentatio n.Adept in platforms like Kapture, Freshdesk is a good to have. Should be able to build automations for CS Agent s.Excellent communication and stakeholder management skills you can drive alignment and actio n.Hands-on approach with a strong sense of ownership and executio n.Prior experience working in high-growth startups or tech-enabled service environments is a plu s.Exposure to tools like Freshdesk, Zendesk, or CRM systems is a bonu s. Why Join UsYou&aposll play a pivotal role in shaping the way we support and delight our use rs.Opportunity to work at the intersection of CX, tech, and ops in a fast-moving compa ny.A flat structure, high ownership, and the freedom to take initiative and make an impa ct. Show more Show less

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Join GlobalLogic and be a valuable part of a team working on a significant software project for a world-class company that provides M2M / IoT 4G/5G modules to industries such as automotive, healthcare, and logistics. Through this engagement, you will contribute to developing end-user modules firmware, implementing new features, maintaining compatibility with the latest telecommunication and industry standards, and performing analysis and estimations of customer requirements. As a UX/UI Designer, you will work with internal and external stakeholders to discover efficient workflows, create clean design elements, and transform them into beautiful, intuitive, and functional user interfaces. Your role will involve leading UX projects, collaborating with product management and engineering, executing visual design stages, conceptualizing original ideas, creating wireframes and storyboards, conducting user research, and contributing to design guidelines and best practices. You will work with the Senior Designer to develop design-based ideas for product strategy and vision, conduct customer experience research, insights, and execution, design user journey maps and personas, develop wireframes and interactive prototypes, and conduct usability testing within the agile environment. You should have a BS/MS in Visual Design, Human-Computer Interaction, or related field, proven UX/UI experience for multiple platforms, excellent visual design skills, proficiency in design tools, understanding of motion design, problem-solving skills, and awareness of UI trends and technologies. GlobalLogic offers a culture of caring, learning and development opportunities, interesting and meaningful work, balance and flexibility, and a high-trust organization where integrity is key. By joining GlobalLogic, you will be part of a trusted digital engineering partner to some of the world's largest and most innovative companies, collaborating on intelligent products, platforms, and services that redefine industries and transform businesses.,

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

The company Disprz is seeking an Associate Director/Lead UI/UX Designer who can transform their software into user-friendly products for clients. The responsibilities of the Associate Director/Lead UI/UX Designer include gathering user requirements, designing graphic elements, building navigation components, and overseeing a small team of 1 or 2 Designers. The ideal candidate will play a crucial role in creating functional and visually appealing features that cater to client needs and contribute to expanding the customer base. Key responsibilities of the role are: - Collaborating with product managers and engineers to gather and assess user requirements - Demonstrating high-quality design practices across all aspects of UX, including research, ideation, interaction design, and visual design - Leading design strategy activities to understand user needs and business opportunities, generate solutions, develop a holistic product vision, and create roadmaps for achieving the desired outcomes - Establishing and maintaining a comprehensive design language system encompassing guidelines, components, patterns, and best practices for UI/UX design - Ensuring that design team workflows align with style guides and uphold high-quality standards - Creating design concepts through storyboards, process flows, and sitemaps - Hands-on involvement in designing graphic user interface elements, developing UI mockups and prototypes, and troubleshooting UX issues - Mentoring and guiding a team of UI/UX designers to foster a collaborative and productive work environment The ideal candidate should possess: - At least 8 years of experience in Product or UI/UX Design roles - Minimum 1 year of experience working on products targeted for the US Market - Experience with B2B platforms/products - Leadership experience of at least 2 years in mentoring UI/UX designers - A portfolio showcasing design projects - Proficiency in wireframe tools like Balsamiq, Whimsical, Wireframe.cc, and InVision - Proficient in design & prototyping software such as Figma (mandatory), Adobe Illustrator, and Photoshop - Understanding of web, iOS, and Android platforms and experience in designing products for all - Track record of designing and optimizing high-quality product experiences for various platforms - Expertise in UX interaction and design principles, rapid prototyping, concept diagrams, user scenarios, wireframes, flows, and design patterns - Ability to lead large projects from inception to completion, navigating through ambiguity and unstructured requirements This position is open in Chennai, Mumbai, or available for remote work.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The role involves collaborating with stakeholders to deeply understand their business requirements and challenges, translating complex needs into clear product and solution designs, and leveraging Banking industry knowledge to analyze processes and suggest improvements. You will be responsible for proposing innovative solutions aligned with organizational goals, bridging business needs and technical solutions for seamless project execution, and driving transformation projects for operational excellence, enhanced customer experiences, and sustainable growth. Customer-facing experience is essential, along with strong communication skills for customer workshops, requirement gathering, and creating documentation. Success in team environments, a willingness to learn new skills, and contribute to the organization's vision are crucial qualities for this role. As part of the team at SAP Fioneer, you will work alongside talented professionals and contribute to a culture that values teamwork and success. The ideal candidate should have a solid educational background, experience in the Customer Engagement Life Cycle, Customer and Account Management Life Cycle, product configuration, end-of-day processing, and proficiency in various technologies such as web services, REST API's, and integration with other SAP modules. Additionally, familiarity with project methodologies, excellent communication skills, and virtual presentation abilities are key requirements. Fioneer prioritizes employee well-being and offers a comprehensive benefits package, including medical insurance coverage for dependents, wellness programs, paid leave, sick leave, meal allowances, internet reimbursement, and mobility benefits. The company also provides celebration rewards and recognition programs to appreciate and support employees" hard work and success. If you are looking for a rewarding career that values your needs and promotes a positive work environment, consider joining us at Fioneer.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Workforce & Finance Lead at Barclays, where you will play a critical role in driving robust financial governance, operational excellence, and workforce planning across the Cross Digital Platforms (XDP) portfolio. Your responsibilities will include monthly forecasting and actuals reconciliation across the XDP portfolio, ensuring financial transparency and compliance in line with Bank controls. You will lead recruitment activities across XDP globally, managing the recruitment pipeline, agency engagement, and reporting on progress and data insights. Additionally, you will oversee XDP vendor management, contingent worker contract extensions, and XDP workforce management, focusing on owning the XDP training and development plan, supporting objective setting, organizing XDP People Boards, early careers management, team onboarding/offboarding, and creating a positive work environment within XDP. To be successful in this role, you should have extensive experience in a PMO role with a focus on finance and workforce management. Excellent stakeholder management skills are essential, along with a proven track record of managing complex stakeholder relationships at all levels. Strong communication and coordination skills across diverse teams and senior stakeholders are also required, along with a good understanding of project financials, workforce planning tools, and resource management practices. Proficiency in Excel, PowerPoint, PMO tools (e.g., Workday, JIRA, Tableau), data reporting tools, and collaboration platforms (e.g., Jira, Confluence, Navigator) is necessary. The ability to work independently, manage multiple priorities in a fast-paced environment, and experience in Agile ways of working and best practices are highly desirable. Familiarity with Barclays systems and processes, professional certifications (e.g., Prince2, PMP, Certified Agile, etc.), and strategic thinking in digital and technology will be beneficial. Your role will be based out of our Pune office, and its purpose is to enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Your accountabilities will include providing strategic support to senior executives, managing colleague engagement planning, overseeing key projects and strategic initiatives, improving operational efficiency, developing performance reporting for key metrics, supporting appropriate resourcing across the business/function, risk and control oversight, and implementation of a robust governance framework. As a Vice President, you will be expected to contribute or set strategy, drive requirements, make recommendations for change, manage resources, budgets, and policies, deliver continuous improvements, and demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. You will advise key stakeholders, manage and mitigate risks, demonstrate leadership and accountability for managing risk, collaborate with other areas of work, and create solutions based on sophisticated analytical thought. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

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0.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Do you want to be part of creating a safer world Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview: We are looking for a Business Application Specialist to join our team. This role requires international travel at times. Working within manufacturing functions and stakeholders across the business this role will work with the Global Process Owners and Global Business Application Specialists to establish a detailed understanding of streamlining opportunities and enhancements to End to End processes and reporting outputs for more effective and impactful management information. You will be the bridge between the IT systems development and the business needs in a hands-on capacity, providing the support to ensure the GEC organisation is following optimised and standard processes within ERP and non-ERP platforms. You will need to have gained experience in Manufacturing focused process, which can be Production Management, Planning, Procurement, Warehousing and Quality. Responsibilities: Maintain and provide detailed information on the GEC business and system flows, ensuring these are understood and adhere to the standard way of working Documenting and managing BU specific business application processes Identify gaps / requirements in ERP / non-ERP systems based on global business processes, engaging with internal / external partners to ensure these gaps are addressed through optimisation of digital tools Within D365, you will onboard the Subject Matter Experts, ensure work instructions and process flows are documented, ensure Operational and Performance qualification scenarios are maintained and distributed, support in report design Ensure that GEC organisations are adhering to the agreed business application processes by performing regular review on operational processes within the organisation Supporting in the deployment of IT systems globally for GEC Working closely with other business stakeholders in line with the organisation&aposs standards and policies Requirements: Broad business systems and experience in a project-based manufacturing focused area Operations experience, specifically Production Control, Procurement and Sourcing, Master Planning, Inventory and Warehouse Management Microsoft Dynamics 365 Finance experience is highly advantageous Able to produce process flows and work instruction documentation Provided training to stakeholders at varying levels, using a variety of training material and methods Advanced IT skills across all IT hardware and software Strong attention to detail, analytical and numerate A flexible approach to working with strong communication skills Ability to work independently as well a part of a wider team, with a willingness to help in all areas as required Fluent in English Process improvement / transformation experience desirable Project based selling business environment a big advantage About Us: The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don&apost think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity. Show more Show less

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2.0 - 7.0 years

3 - 12 Lacs

Chennai, Tamil Nadu, India

On-site

Responsibilities Developing user-friendly and visually appealing designs for digital products Gather and evaluate user requirements in collaboration with product managers and engineers Illustrate design ideas using storyboards, process flows and sitemaps Design graphic user interface elements, like menus, tabs and widgets Build page navigation buttons and search fields Develop UI mockups and prototypes that clearly illustrate how sites function and look like Create original graphic designs (e.g. images, sketches and tables) Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot UX problems (e.g. responsiveness) Conduct layout adjustments based on user feedback Adhere to style standards on fonts, colors and images

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As an intern at Elysion Softwares, you will have the opportunity to collaborate with product managers and developers to create engaging and user-friendly interfaces for both web and mobile applications. Your responsibilities will include designing and prototyping user interfaces using tools such as Sketch, Figma, Adobe XD, or similar software. You will be tasked with creating wireframes, user flows, process flows, and site maps to effectively communicate interaction and design ideas. It will be essential for you to develop and maintain UI design guidelines to ensure consistency across all digital platforms. Additionally, you will work closely with developers to guarantee the seamless implementation of UI designs. Participating in design reviews and providing constructive feedback will also be part of your day-to-day responsibilities. Elysion Softwares is a forward-thinking software company that specializes in creating cutting-edge applications and digital services. The company's mission is to empower businesses and individuals by transforming ideas into powerful and user-friendly software solutions. With a team of seasoned developers, designers, and strategists, Elysion Softwares brings a blend of creativity and technical prowess to every project. Whether it involves developing mobile apps, enterprise software, or providing custom digital solutions, the company is dedicated to delivering high-quality products that cater to the unique needs of its clients. Elysion Softwares believes in the power of technology to drive change and growth. The company's commitment to excellence and continuous improvement ensures that it remains ahead of industry trends, offering clients innovative solutions that help them stay competitive in a rapidly evolving market.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Business Systems Operations Analyst at our organization, you will collaborate with stakeholders, including internal clients, operations, and IT teams, to understand and document business requirements for transaction processing systems. You will play a crucial role in analyzing current systems and processes to identify areas for improvement and proposing solutions to enhance efficiency, accuracy, and compliance in transaction processing. Your responsibilities will also include ensuring the integrity and accuracy of transaction data, implementing process improvements, and participating in the implementation of new systems or system upgrades. You will provide IT help desk level support to end-users, address system-related issues and queries, and ensure that transaction processing systems and practices comply with regulatory requirements and internal policies. Additionally, you will prepare detailed documentation, generate reports and analytics, and provide after-hours and weekend support for testing and disaster recovery exercises. In this role, you will support system maintenance, enhancements research and implementation, fund and ID administration, data analysis and mining, product support, and issue research. You will act as a system administrator for vendor and ABIS applications, design and implement new process workflows, and collaborate with internal development teams to create, test, and implement system enhancements. What makes this role unique is the variety of systems, reports, and projects you will be involved with, offering unique learning opportunities each day. You will have the chance to develop and maintain strong relationships with internal business departments, external partners/vendors, and learn core system files to be an asset within any group within the transfer agency. The ideal candidate should have a Bachelor's Degree in a business-related or information technology discipline or equivalent work-related experience. You should have working knowledge of Microsoft Outlook, Word, Excel, and Access, as well as strong problem-solving, analytical, verbal, and written communication skills. Additionally, you should be organized, detail-oriented, and able to work independently and cooperatively in a team setting. This position is located in Pune, India, offering professional development opportunities and a chance to work on diverse projects in a dynamic environment.,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

Cyanous Software Private Limited is dedicated to empowering individuals and organizations globally to achieve more. We engage with employees, clients, partners, and communities worldwide to address global challenges with global solutions. As a leading global IT, consulting, and business process services company, we leverage cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients succeed in the digital world. As a Business Analyst at Cyanous Software Private Limited, you will collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow modules such as ITSM, ITOM, HRSD, and CSM. Your key responsibilities will include translating business needs into functional specifications and user stories with clear acceptance criteria. You will actively participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Working closely with ServiceNow developers and architects, you will ensure that solutions align with business goals and platform best practices. You will be responsible for conducting gap analysis and impact assessments for new requirements or changes. Additionally, you will support User Acceptance Testing (UAT) by preparing test cases, coordinating testing efforts, and validating results. You will maintain a product backlog and prioritize features based on business value and technical feasibility. Providing training and documentation to end-users and stakeholders as needed will also be part of your responsibilities. You will monitor and report on project progress, risks, and ensure successful project delivery. To qualify for this role, you should have a Bachelor's degree in computer science, Information Systems, Business Administration, or a related field. You should have a minimum of 6 years of experience as a Business Analyst, with at least 2 years focused on ServiceNow. A strong understanding of Agile methodologies such as Scrum and Kanban is essential. Experience with ServiceNow modules like ITSM, ITOM, CSM, or HRSD is required. Ideally, you should also have experience with service mapping, FSO despite, S2P. Proficiency in writing user stories, use cases, and process flows is a must. Excellent communication, interpersonal, and stakeholder management skills are crucial for success in this role. You should be able to work independently as well as collaboratively in a team. Preferred qualifications include being a ServiceNow Certified System Administrator or holding other relevant certifications. Experience with Agile tools like Jira, Azure DevOps, or Rally is advantageous. Familiarity with the ITIL framework and practices is a plus. Experience in enterprise-level ServiceNow implementations or upgrades will be highly valued. A self-motivated individual with a positive outlook, result-oriented mindset, and demonstrated strengths in leadership, critical analysis, strategic problem-solving, and effective interpersonal communication will thrive in this role.,

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Governance & Strategy Lead at Barclays, where you will play a pivotal role in driving strategic alignment, governance rigor, and operational excellence across the Cross Digital Platforms (XDP) portfolio. Your role will be responsible for managing engagement across senior stakeholders covering governance controls and reporting, including executive forum paper coordination. You will also support XDP communications and branding, including key event management. Critically, this role ensures that XDP initiatives are delivered in accordance with Barclays control frameworks, while enabling transparency and continuous improvement, leveraging appropriate tooling to drive compliance across XDP. To be successful in this role, you should have extensive experience in programme governance, delivery, or strategy development. You should possess excellent stakeholder management skills, with a proven track record of managing complex stakeholder relationships at all levels. Furthermore, excellent communication and coordination skills across diverse teams and senior stakeholders are essential. A good understanding of PMO methodologies and control frameworks is required, along with proficiency in Excel, PowerPoint, and project management tools (e.g., Clarity, JIRA, Workday), data reporting tools, and collaboration platforms (e.g., Jira, Confluence, Navigator). The ability to work independently and manage multiple priorities in a fast-paced environment is crucial. Some other highly desirable skills include experience in Agile ways of working and best practices, defining and documenting process flows/team operating models, familiarity with Barclays systems and processes (e.g., Coupa, Workday, Navigator, etc.), and professional certifications (e.g., Prince2, PMP, Certified Agile, etc.) are a plus. This role will be based out of our Pune office. Purpose of the role: To enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Accountabilities: - Provide strategic support to senior executives, such as the CEO or other top-level leaders, including assistance in the development and execution of in-year and multi-year business strategy, research, and analysis to support decision-making and act as a delegate for the senior executive in specific situations. - Manage colleague engagement planning in line with the strategic direction, manage communication channels, and ensure effective coordination across different departments and teams. - Manage key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring progress, and providing regular updates to the executive team. - Improve operational efficiency, alongside functional partners, within the organization, including the identification of areas for improvement, streamlining processes, and implementing consistently excellent best practices to enhance productivity and effectiveness. - Develop performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyze and draw insight to drive performance. Be involved in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management, and monitoring of financial performance against targets. - Support senior leadership to ensure appropriate resourcing across the business/function, including planning and forecasting, partnering with HR to drive talent development and succession planning, including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives. - Support the senior executive with risk and control oversight, escalation, crisis management, and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity. - Implement a robust governance framework that supports the board of directors, executive forums, and governance committees through the preparation of board materials, organization of meetings, and ensuring compliance with regulatory requirements. Vice President Expectations: - Contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. - If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L Listen and be authentic, E Energize and inspire, A Align across the enterprise, D Develop others. - For an individual contributor, they will be a subject matter expert within their discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions. - Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment. - Manage and mitigate risks through assessment, in support of the control and governance agenda. - Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. - Demonstrate a comprehensive understanding of the organization's functions to contribute to achieving the goals of the business. - Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies. - Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. - Adopt and include the outcomes of extensive research in problem-solving processes. - Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

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4.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Associate Product Manager (Banking) Job Overview We are seeking a skilled Associate Product Manager to join our team and provide expertise in banking Domain. The ideal candidate will be responsible for analyzing business requirements and designing solutions to meet the needs of our clients. Key Responsibilities Collaborate with stakeholders to understand and document business requirements. Analyze existing systems and processes to identify opportunities for improvement and recommend solutions to enhance efficiency and effectiveness. Develop functional specifications, including use cases, wireframes, and process flows, to ensure alignment with business requirements. Work closely with the development team to ensure that solutions meet technical and business requirements. Perform system testing to ensure that solutions are accurate, reliable, and meet business requirements. Develop and maintain documentation related to loan management systems, including user manuals, training materials, and release notes. Collaborate with business partners to develop project plans and timelines for loan management system implementations. Provide ongoing support to clients and internal stakeholders, including troubleshooting issues, conducting training, and answering questions related to loan management systems Qualifications Bachelor&aposs/Masters degree in Business, Computer Science, or related field 4+ years of experience as a Business Analyst/Product Analyst with a focus on loan management system Banking/Lending Domain. Strong understanding of loan management processes and systems, including loan origination, servicing, collections, and reporting Knowledge of software development methodologies, including Agile and Waterfall Experience developing functional specifications, including use cases, wireframes, and process flows Ability to work collaboratively with cross-functional teams to achieve project objectives Strong communication and interpersonal skills, with the ability to clearly and effectively communicate technical information to non-technical stakeholders. Experience with project management tools, including Jira and Confluence, is a plus Must Have Excellent communicator - able to understand and explain complex ideas clearly, orally or in writing. Self-starter capable of identifying requirements or areas of opportunity Team player Good understanding and hands-on experience in tools like MS Office, Jira, Draw.io, lucidchart, etc. Lending domain experience is preferred. Analytical and problem-solving skills About Novopay Novopay was founded by Srikanth Nadhamuni (Founder CTO Aadhaar) and Gautam Bandyopadhyay (a FinTech industry veteran and former Head of Finacle Innovation Hub at Infosys). Vinod Khosla, the legendary silicon-valley venture capitalist, is our chief mentor and primary financier. Novopay has consistently grown through the last decade and built a state-of-the-art Digital Banking Saas Platform to power new age & progressive Banks/NBFCs/MFIs/Fintechs based on cutting-edge, cloud-native, mobile-first, AI-powered systems. Our robust product portfolio is forward-looking and high up the FinTech value chain. We work with cutting-edge technologies and with some of the best institutions in the banking and financial services space. We&aposre currently 250 people strong and growing. This gives us the agility to respond to industry opportunities while balancing our capability & capacity to truly enable our clients in their growth journeys. We believe in sustainable growth - have always been profitable and continue to be so. This is also the reason that we&aposve never laid off talent. (yes, even though the Covid pandemic!) We have a strong leadership team that&aposs committed to a potent vision. We intend to expand internationally within the next couple of years and see further exponential growth through this. Life At Novopay We are a fast-growing startup with a product-market fit with a massive opportunity You will have the opportunity for a massive learning curve and an accelerated career growth Being a flat and transparent organization, you will get full control and the opportunity to drive towards a unicorn status in the next 1-2years. Due to our deep focus on learning & development, you will get multiple opportunities to keep up-skilling yourself You&aposll get to work with some of the brightest minds in the Industry! Novopay provides Equal Employment opportunities to all employees and applicants for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, age, disability, etc. Show more Show less

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6.0 - 10.0 years

0 Lacs

haryana

On-site

As a Product Designer at our company, you will play a crucial role in leading the design process from concept to final implementation. Your responsibilities will include collaborating with product managers, engineers, and other stakeholders to define and implement innovative solutions for product direction, visuals, and user experience. You will be expected to create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Additionally, you will conduct user research and evaluate user feedback to enhance the overall user experience. To excel in this role, you should have a strong portfolio demonstrating expertise in product design. Proficiency in design software such as Sketch, Adobe Creative Suite, Figma, etc. is essential. You should possess excellent visual design skills with a keen sensitivity to user-system interaction. Problem-solving skills and the ability to come up with creative and effective solutions are highly valued. It is important to stay up-to-date with the latest UI trends, techniques, and best practices to deliver high-quality design solutions. If you are passionate about creating impactful and user-centric designs, and possess the necessary skills and experience, we invite you to join our team and contribute to our mission of delivering exceptional products to our users.,

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1.0 - 5.0 years

0 Lacs

kozhikode, kerala

On-site

As a UI/UX Designer, you will play a crucial role in gathering user requirements, designing graphic elements, and constructing navigation components. Your responsibilities will involve collaborating with product managers and engineers to gather and assess user requirements effectively. You will need to illustrate design concepts using storyboards, process flows, and sitemaps. Designing graphic user interface elements such as menus, tabs, and widgets will be a key part of your role. Additionally, you will be responsible for creating page navigation buttons and search fields, developing UI mockups and prototypes to demonstrate site functionality, and producing original graphic designs like images, sketches, and tables. You will also need to present your design drafts to internal teams and key stakeholders after preparing them. Identifying and resolving UX problems, such as responsiveness issues, and making layout adjustments based on user feedback will be part of your routine tasks. Ensuring compliance with style standards concerning fonts, colors, and images will also be necessary. To qualify for this position, you should have proven work experience as a UI/UX Designer or in a similar role for a minimum of 1-3 years. A portfolio showcasing your design projects is required. Proficiency in wireframe tools like Wireframe.cc and InVision, as well as up-to-date knowledge of design software such as Adobe Illustrator and Photoshop, is essential. Strong team spirit and communication skills are crucial for effective collaboration with various stakeholders. Good time-management skills are necessary to meet project deadlines. A BSc in Design, Computer Science, or a related field is preferred. This is a full-time position with a Monday to Friday schedule and the opportunity for a performance bonus. The ideal candidate will have at least 1 year of experience in UI design, and the work location is in person.,

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7.0 - 11.0 years

0 Lacs

kolkata, west bengal

On-site

Unified Infotech is a 14-year-old, multi-award winning digital transformation partner that turbocharges business growth for Fortune 500 companies, multinational corporations (MNCs), small and medium-sized enterprises (SMEs), and Startups using emerging tech and streamlined digital processes. Our services include Digital Transformation, Custom Web, Mobile, and Desktop Software Development, Digital Customer Experience - UX/UI Research & Design, SaaS and Software Product Development, IT Consulting & Staff Augmentation, Software Modernization & Cloud Migration, Data and Analytics, and Cloud Engineering. For more information, visit www.unifiedinfotech.net. We are currently seeking an experienced, talented, and hard-working Senior UI Designer who can build a design thinking culture within Unified Infotech and create flawless, trendy, and amazing UI/UX designs to enhance our brand presence. The ideal candidate should have a keen eye for clean and artful design, superior UI skills, and the ability to translate high-level requirements into beautiful, intuitive, and functional user interfaces. Responsibilities: - Create designs for Website pages, Email, Brochures, and other marketing collaterals to ensure optimal user experience and differentiate Unified from competitors. - Collaborate with product management and engineering teams to implement innovative solutions for product direction, visuals, and user experience. - Execute all visual design stages from concept to final hand-off to engineering/marketing teams. - Conceptualize original ideas to simplify complex design roadblocks and enhance user friendliness. - Develop wireframes, storyboards, user flows, process flows, and site maps to effectively communicate design ideas. - Present and defend designs to peers and executive stakeholders. - Conduct user research and incorporate user feedback into designs. - Establish and promote design guidelines, best practices, and standards. Requirements: - Proven UI Experience with a strong portfolio. - Proficiency in creating wireframes, storyboards, user flows, process flows, and site maps. - Skills in Photoshop, Illustrator, OmniGraffle, or other design and wireframing tools. - Knowledge of HTML, CSS, and JavaScript for rapid prototyping. - Ability to present designs and solutions to stakeholders effectively. - Creative problem-solving skills and knowledge of the latest UI trends and technologies. - BS/MS in Human-Computer Interaction, Interaction Design, or related field. - Experience in Agile/Scrum development process. - Ability to work under pressure, meet deadlines, and think innovatively. - Strong experience in end-to-end UI/UX design. - Attention to detail, ability to prioritize, and work on multiple projects in a fast-paced environment. - Positive attitude, willingness to take on new challenges, and collaborate with internal/external stakeholders. - Familiarity with tech-jargons and experience in IT/Software/Technology companies. - 7-10 years of UI/UX experience (agency background is acceptable). - Location: Kolkata (Remote/Hybrid). If you are a go-getter, innovative, and capable of working with minimal supervision, we encourage you to apply and join our dynamic team at Unified Infotech.,

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5.0 - 7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Areas of Responsibility Lead UX projects and drive UX strategy Uphold XD process and collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience Execute all visual design stages from concept to engineering design reviews Conceptualize original ideas that bring simplicity and clarity to complex design roadblocks Continually learn and challenge the status quo in how the design process can evolve, including through the use of AI. Create wireframes, storyboards, user flows, and process flows to effectively communicate interaction and design ideas Present and defend designs and key milestone deliverables to peers and executive level stakeholders Participate in user research and evaluate user feedback Contribute to and promote design guidelines, best practices and standards Basic Qualifications BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or related Proven UX/UI experience for multiple platforms including desktop, mobile, tablet Excellent visual design skills with sensitivity to user-system interaction 5+ years of proven UX/UI experience for multiple platforms including desktop, mobile, tablet Demonstrable UX/UI design skills with a strong portfolio Solid experience in creating wireframes, storyboards, user flows, and process flows Ability to present your designs and sell your solutions to various stakeholders Proficiency in Adobe Creative Suite, Figma, Sketch, InVision, Axure, or other visual design and wire-framing tools Understanding of motion design for informing interactive experiences Demonstrate understanding of Design Thinking activities Ability to solve problems creatively and effectively Up-to-date with the latest UI trends, techniques, and technologies General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. We have product teams in various locations and clear communication of design decision making is key. Show more Show less

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

We are looking for a talented UX/UI Designer to join our team and craft exceptional user experiences across our digital products. You will work closely with internal teams and external stakeholders to uncover user needs, design clean and artful interfaces, and deliver intuitive workflows that delight users. This role is ideal for someone who is customer-focused, thrives in a collaborative environment, and brings creativity and strategic thinking to every design challenge. Qualifications: - BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or related field - Proven UX/UI experience for multiple platforms including desktop, mobile, tablet - Excellent visual design skills with sensitivity to user-system interaction - 5+ years of proven UX/UI experience for multiple platforms including desktop, mobile, tablet - Demonstrable UX/UI design skills with a strong portfolio - Solid experience in creating wireframes, storyboards, user flows, and process flows - Ability to present your designs and sell your solutions to various stakeholders - Proficiency in Adobe Creative Suite, Figma, Sketch, InVision, Axure, or other visual design and wireframing tools - Understanding of motion design for informing interactive experiences - Demonstrate understanding of Design Thinking activities - Ability to solve problems creatively and effectively - Up-to-date with the latest UI trends, techniques, and technologies - General understanding of the front-end development process, including HTML and CSS Job Responsibilities: As a UX/UI Designer, you will be responsible for creating amazing user experiences by working with internal and external stakeholders to discover efficient workflows, generate clean design elements, and transform them into beautiful, intuitive, and functional user interfaces. Designers in this role are customer-focused, incorporating user needs and preferences in the design process by conducting user and market research to create engaging experiences that enhance the overall user experience. Key Areas of Responsibility: - Lead UX projects and drive UX strategy - Uphold XD process and collaborate with product management and engineering - Execute visual design stages from concept to engineering design reviews - Conceptualize original ideas for design roadblocks - Create wireframes, storyboards, user flows, and process flows - Present and defend designs to peers and executive stakeholders - Participate in user research and evaluate feedback - Contribute to design guidelines, best practices, and standards Product Strategy, Vision, and Planning: - Develop engaging design-based ideas to share with the Product Manager - Collaborate with the Product Owner to define product features aligning with the product vision Customer Experience Research, Insights, and Execution: - Conduct competitive analysis and monitor market trends - Perform customer/user research to inform design decisions - Collect and analyze user feedback to identify opportunities for improvement Product Design and Development: - Create user journey maps and personas - Design user interactions and layouts for the product - Develop wireframes and interactive prototypes - Conduct usability testing and gather customer feedback - Champion design integration across the product development lifecycle Join us at GlobalLogic, where we prioritize a culture of caring, continuous learning and development, interesting and meaningful work, balance and flexibility, and a high-trust organization. As a trusted digital engineering partner, we collaborate with the world's leading companies to create innovative digital products and experiences.,

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0.0 - 3.0 years

0 Lacs

indore, madhya pradesh

On-site

You are a talented Web Designer with 0.5 to 2 years of experience, based in Indore. You have a versatile educational background. Your skillset includes proven work experience in web designing and a strong portfolio showcasing your graphic design skills. You excel in creating wireframes, storyboards, user flows, process flows, and site maps. Proficiency in tools such as Photoshop, Illustrator, and other visual design and wireframing tools is your forte. You are well-versed in HTML, CSS, and JavaScript for rapid prototyping and have experience working in an Agile/Scrum development process. Your excellent visual design skills are complemented by your sensitivity to user-system interaction. You possess problem-solving abilities and stay updated with the latest web trends, techniques, and technologies. A degree in Human-Computer Interaction, Interaction Design, or a Visual Arts subject adds to your qualifications. Your experience with UI frameworks like Angular and React, as well as integrating APIs with back-end teams, is notable. As a Web Designer, you are responsible for creating amazing user experiences, with a focus on clean and artful web design. You will translate high-level requirements into interaction flows and artifacts to develop beautiful, intuitive, and functional designs. Your role involves executing all visual design stages, conceptualizing original website design ideas, and creating wireframes, storyboards, user flows, process flows, and site maps. You will present and defend designs to peers and executive stakeholders, establishing design guidelines, best practices, and standards. Your ability to translate designs and wireframes into high-quality code, build reusable components and front-end libraries, and optimize applications for performance and scalability is crucial. Proficiency in writing SEO-friendly code, using code versioning tools like Git, and working with agile development practices are also expected from you.,

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5.0 - 10.0 years

10 - 20 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

5+ years of experience as a Business Analyst, specifically in the BFSI domain (Banking, NBFCs, Payment Gateways, Insurance, etc.).

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5.0 - 18.0 years

0 Lacs

maharashtra

On-site

You should possess a University bachelor's or master's degree in computer science, computer engineering, information systems, or banking along with at least 5 years of relevant working experience, preferably in the Technology space. Having at least 3 years of work experience in the Avaloq core banking platform and a solid understanding of the financial banking industry, particularly in the Wealth Management domain, is essential. It would be advantageous if you are an Avaloq certified professional. You should demonstrate a good understanding of business product and process flows, as well as product lifecycles, and have experience in implementing medium to large-scale projects. The ability to work independently with minimal supervision, organize tasks efficiently with a sense of urgency under multiple deadlines, and multitask and prioritize effectively under stress are key requirements for this role. Strong analytical and problem-solving skills are necessary, along with knowledge in client output, cost, and fee in Avaloq preferred. You should be willing to learn and adapt to different technologies, be self-motivated, responsible, and a reliable team player. Effective communication skills across all levels of the organization are also crucial for success in this role.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As an integral part of the team, you will be responsible for handling assembly line feedback and warranty issues associated with switches, harnesses, and instrument panels. Your primary tasks will include attending to customer complaints and conducting physical inspections on actual vehicles in both assembly line and market settings. Through these inspections, you will be expected to identify the root cause of electrical system issues and provide potential counter-measures. In order to effectively address these challenges, you will need to create detailed use cases and process flows to validate the root cause of typical scenarios. Collaboration is key in this role, as you will be required to coordinate with multiple product owners and process partners to ensure timely analysis and implementation of quality improvements based on market feedback. Furthermore, you will be expected to apply Failure Mode and Effects Analysis (FTA) approach to tackle complex electrical issues. This will involve benchmarking and conducting process walks or Gemba visits at vendor and assembly shop locations to propose process enhancements for continuous improvement. Your role will be crucial in driving efficiency and quality within the electrical systems domain, thereby contributing to the overall success of the team and organization.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Visual and Graphic Designer at our Sector-65, Noida location, you will be responsible for showcasing a solid foundation in typography, layout, and design. With 5 to 8 years of experience, you should possess strong problem-solving skills and expertise in transitions, animation, motion design, and dynamic interaction. Excellent visual, written, and verbal communication skills are essential, along with presentation and negotiation skills. Your attention to detail, organizational skills, and ability to prioritize tasks, communicate progress, and meet deadlines will be crucial. In this role, you will work on planning and implementing new designs, designing and implementing creatives, and focusing on delivering intuitive and user-friendly solutions by combining creativity with an awareness of design elements. Conducting ongoing user research and adhering to style standards on fonts, colors, and images will be part of your responsibilities. To qualify for this position, you should have a minimum of 5 years of experience as a graphic designer or in a similar role, along with a Bachelor's degree in a relevant field. Strong interpersonal and communication skills, the ability to discuss and explain design options, and a problem-solving and client-centric approach are required. Proficiency in responsive UI designs, Adobe XD, InVision, Photoshop, Illustrator, InDesign, HTML5, CSS3, and PSD to HTML conversion is necessary. Experience in creating wireframes, user flows, and process flows, as well as good time-management skills, are also expected. Join us at CodeStore, where you will have the opportunity to work collaboratively and autonomously, contributing your skills and expertise to create innovative and visually appealing designs that meet user needs.,

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10.0 - 14.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You have a minimum of 10 years of experience in SAP FICO functional area, possessing in-depth hands-on expertise and understanding of all FICO modules (AR, AP, AA, GL, PCA, CCA, COPA, and PC), including integration with other SAP Modules (SD, MM, BI) and the capability to build SAP Inbound/outbound interfaces with third-party systems. Your profound knowledge of ERP Core Modules and Process Flows is crucial for this role. Proficiency in SAP S/4 HANA/SAP ECC configuration, integration, and support is a requirement. Your strong background in Supply Chain Product Costing will play a key role in this position. Experience in managing relationships with internal business customers is essential. You should have a proven track record in facilitating the definition of business requirements and developing and implementing solutions, encompassing processes and change management. Previous experience in pharmaceutical and/or healthcare applications is preferred. Your demonstrated ability to resolve intricate business problems will be valuable. Excellent communication, analytical, problem-solving, and interpersonal skills are necessary for this role. You should be able to work both independently and collaboratively within a team, handling multiple tasks and meeting deadlines effectively. A Bachelor's Degree in Computer Sciences, Engineering, or relevant work experience is required for this position.,

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

As a Junior Project Manager / Business Analyst at Bix Bytes Solutions, you will have the opportunity to be a part of our fast-growing technology company based in Mangaluru, Karnataka, India. We are looking for motivated individuals with fresh graduate or up to 1 year of experience to join our team. In this entry-level role, you will be involved in Agile project management and business analysis, gaining hands-on experience in working with Development (.NET, PHP, Angular, React), QA, and Cloud teams across various domains such as Real Estate, Aviation, social media, Logistics, Warehouse, Finance, and Health. Your responsibilities will include assisting in planning and facilitating Scrum ceremonies, supporting the gathering and documentation of business requirements, managing project activities using tools like Azure DevOps and Jira, creating project dashboards for stakeholder visibility, collaborating with cross-functional teams, participating in backlog grooming and sprint planning sessions, and contributing to process improvements by applying Agile best practices. To be successful in this role, you should have a basic understanding of Agile methodologies, familiarity with Azure DevOps and Jira, good analytical, organizational, and communication skills, and a willingness to learn and collaborate with various teams. A degree in business, IT, Computer Science, or related field is required. Additionally, you should have exposure to key Business Analyst deliverables such as BRDs, FRDs, Use Cases/User Stories, Process Flows, Gap Analysis, Stakeholder Mapping, Data Models, Test Cases, UAT Reports, and Solution Proposals. Proficiency in translating business needs into actionable requirements and process improvements is essential. At Bix Bytes Solutions, we offer competitive salary, gratuity, health benefits for you and your family, fair compensation based on performance, pension plan, travel allowance, employee referral program, and various training opportunities. You will enjoy a great company culture, motivated teammates, work-life balance, empowerment to express your thoughts, open-mindedness, and high ethics. If you are looking to kickstart your career with a company that values principles and core values, we encourage you to get in touch with us at Bix Bytes Solutions. Join us in creating maximum value for our customers through high-quality IT solutions and innovative technologies. We are Bix Bytes, and we look forward to meeting you.,

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

You will be joining our team as a talented UI/UX intern, where you will be responsible for gathering user requirements, designing graphic elements, and creating functional prototypes. This role offers a great opportunity for individuals passionate about design to gain hands-on experience in a dynamic environment. Your main responsibilities will include working closely with the product team to understand user needs and preferences, visualizing design concepts using storyboards, process flows, and sitemaps, creating visually appealing and intuitive interfaces, and developing prototypes to showcase product functionality and aesthetics. You will also be expected to proactively address usability issues, refine designs based on user feedback and usability testing, and ensure consistency in fonts, colors, and images across all designs. This is a full-time internship position with a day shift schedule, requiring in-person work at our location.,

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