192 Service Mapping Jobs

As an experienced Hardware Asset Management (HAM) & CMDB Specialist, you will be responsible for managing and enhancing client asset lifecycle and configuration management practices across global operations. Your role will involve driving end-to-end delivery, process optimization, CMDB governance, and ensuring data accuracy, compliance, and performance improvement by working closely with internal and external stakeholders. **Key Responsibilities:** - Manage end-to-end delivery of HAM and CMDB engagements, aligning with SLAs, KPIs, and service improvement initiatives. - Configure robust Identification and Reconciliation rules for reliable CMDB data integrity. - Monitor CMDB health and proacti...

Location : Hyderabad Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. P...

Databuzz is Hiring for ServiceNow ITOM - Visibility(Discovery, Service Mapping)Pan India 5+ Years - PAN India Please mail your profile to joy.praneeth@databuzzltd.com with the below details, Ifyou are Interested. About DatabuzzLTD: Databuzz is One stop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure and Devops. We are an MNC based in both UK and INDIA. We are a ISO 27001 & GDPR complaint company. CTC - ECTC - Notice Period/LWD - (Candidate serving notice period will be preferred) We are seeking an experienced ServiceNow Developer (ITOM / CMDB / Discovery) who will be responsible for designing, building, and implementing robust Se...

hands-on experience with ServiceNow ITOM/ITAM modules. Strong experience in scripting, REST/SOAP integrations, and NOW platform development. knowledge of CMDB, CSDM, Discovery, Service Mapping, RCA.

As a Hardware Asset Management & CMDB Specialist, your role involves managing end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives. You will be configuring robust Identification and Reconciliation rules to maintain reliable CMDB data integrity and monitoring CMDB health to proactively resolve data conflicts. It is essential for you to define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs. Your responsibilities also include developing and maintaining process documentation, policies, and compliance frameworks for HAM and CMDB. Additionally, creating and...

ITOM, with at least 3 years in Service Mapping. ServiceNow CMDB, Discovery, and ITOM modules SNOW with ITOM, Discovery, Service Mapping, and Event Management. ServiceNow development. Relevant Experience should be 3 years plus

The role requires the developer to be able to work independently and within a team as well. We're looking for a self-starter who can manage their time effectively. The role requires drive and a sense of accountability. Also, we are looking for someone who is very professional in his approach and possesses great communication skills. List of responsibilities: ServiceNow Development work Interaction with customers for project deliverables Deadlines should be metJob requirements: The candidate should be L2 and above. 4-15 years of IT experience with at least 5 years in ServiceNow ServiceNow System Administration and Development Certified is a good plus. ITSM, Integrations are must ITIL Foundati...

Role Overview: You will be responsible for performing end-to-end Discovery and Service Mapping activities, which includes executing the complete mapping of critical Enterprise Platform applications, non-Time Critical and core applications hosted on premise and in the Cloud, troubleshooting and resolving discovery and pattern related issues, reviewing, modifying, and developing new ServiceNow patterns, and meeting with application and IT teams for signoffs of completed application services. Key Responsibilities: - Perform end-to-end Discovery and Service Mapping activities - Execute mapping of critical Enterprise Platform applications and dependencies - Map non-Time Critical and core applicat...

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software ...

Job Description: As a ServiceNow Administrator, your primary responsibility will be to manage and optimize the ServiceNow platform to support the organization's IT Operations Management (ITOM) and IT Service Management (ITSM) processes. You will collaborate with cross-functional teams to ensure the platform meets business needs and aligns with ITIL best practices. Roles & Responsibilities: 1. Configuration and Customization: - Configure and customize ServiceNow modules based on business requirements. - Develop and maintain workflows, business rules, UI policies, and client scripts. 2. System Administration: - Perform routine system administration tasks, including user management, access cont...

* CMDB configuration and customization: Design, develop, and maintain the CMDB, including configuring Configuration Item (CI) classes, attributes, and relationships according to the Common Service Data Model (CSDM) framework. * Discovery and service mapping: Implement, manage, and configure ServiceNow Discovery to automate IT asset identification and track CIs. Configure and maintain Service Mapping to build and visualize relationships between CIs. * Identification and reconciliation: Configure and use the Identification and Reconciliation Engine (IRE) to manage data imports from multiple sources and ensure data integrity within the CMDB. Integrations: Develop and maintain integrations betwe...

More than 5+ years of development, configuration, and integration experience in building solution on ServiceNow platform. Good to have knowledge and working experience of other ServiceNow ITOM modules like ServiceNow CMDB, Discovery, Service Mapping, Event management. Good knowledge of ServiceNow CMDB and CSDM data model. Understands Discovery scheduling and potential network impacts Experience with net-new implementations of Discovery, Event Management, and Service Mapping; can relay best practices to clients Understands CMDB relationships and hierarchy, experience in CMDB Health dashboard configuration and with CMDB remediation including duplicate and stale CI items Understanding of the Id...

As a ServiceNow Administrator at Mizuho Global Services Pvt Ltd, you will be responsible for performing day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. Your key responsibilities will include: - Administering and maintaining the ServiceNow platform, focusing on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. - Configuring and optimizing ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. - Designing, developing, and maintaining reports and dashboards within ServiceNow to support operational, management, and compliance needs. - Moni...

As a ServiceNow Solutions Architect, your role will involve collaborating with sales, technical teams, and clients to design tailored ServiceNow solutions across various modules such as ITSM, ITOM, HRSD, CSM, SecOps, and GRC/IRM. Here are the key responsibilities: - Lead presales activities like RFP/RFI responses, customer demos, and technical workshops. - Collaborate with sales teams to understand customer needs and craft customized ServiceNow solutions. - Design high-level architecture and implementation roadmaps for potential clients. - Develop proof-of-concept (PoC) solutions and prototype demos to showcase ServiceNow capabilities. - Assist in cost estimation, effort sizing, and proposal...

As a ServiceNow - Process Consultant / Business Analyst / Intermediate at NTT DATA in Delhi, India, you will play a crucial role in leading client engagements, optimizing ServiceNow implementations, and driving organizational readiness. Your responsibilities will include: - Leading functional discovery sessions and process workshops to define client-specific business process solutions. - Advising clients on best practices for ServiceNow implementations across ITSM, ITOM, and ITAM. - ITAM - Software Asset Management / Hardware Asset Management - ITOM - Discovery, Event Management, Service Mapping - Creating dynamic collateral including process workflows, workshop presentations, and training m...

As a Senior ServiceNow Business Process Consultant / Business Analyst at NTT DATA, you will play a crucial role in providing strategic process consulting and detailed business analysis to optimize ServiceNow implementations for our clients. You will lead client engagements from discovery through delivery, serving as a trusted advisor to help them align processes, gather requirements, and engage stakeholders effectively. Key Responsibilities: - Lead functional discovery sessions and process workshops to define client-specific business process solutions. - Advise clients on best practices for ServiceNow implementations across ITSM, ITOM, and ITAM. - Create dynamic collateral such as process wo...

As a ServiceNow Advisory Consultant at NTT DATA, you will have the opportunity to work with a dynamic team and deliver strategic advisory services to clients. Your responsibilities will include: - Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies. - Develop platform roadmaps aligned with business goals and technical priorities. - Conduct business value assessments and recommend adoption strategies across ITSM, ITOM, ITAM. - Design and implement governance models, KPIs, and process improvement frameworks. - Facilitate client workshops to gather requirements, align stakeholders, and drive consensus on solution design and i...

Req ID: 343778 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow lead to join our team in Remote, Delhi (IN-DL), India (IN). Job Title: ServiceNow Advisory Consultant Location: Remote (with occasional travel as needed) Role Overview: NTT DATA is seeking a dynamic and experienced ServiceNow Advisory Consultant who combines deep technical expertise with strategic advisory capabilities. This role involves hands-on configuration and development across all major ServiceNow modules, while also contributing to pre-...

Job Description CMDB/Discovery Analyst III The CMDB/Discovery Analyst III should excel in ServiceNow discovery, event management, and CMDB data integrity. As a core team member, they will develop and execute plans for essential data collection, ensuring data accuracy and compliance with standards. The CMDB/Discovery Analyst will also offer process recommendations, participate in CMDB governance activities, and contribute to process automation. Collaboration with other teams to establish relationship and data standards will be a key aspect of this role. Requirements Perform operational activities following Configuration Management policies and procedures. Collaborate with process and applicat...

If interested, pls share your updated CV on pratikshas@iquest-consultants.com Position title: CMDB Analyst Mandatory skills: CMBD, Servicenow Experience- 4 to 8 Years NP: Immediate to 30 Days (max. 60 days nego. or serving NP) Work Location: Gurgaon Sourcing location- Delhi/Gurgaon only Shift- (5 Days working) Job type: Permanent

Role: Servicenow ITOM keywords: Servicenow, ITOM, Discovery, Service mapping Desired Experience Range: 5 - 10 years Location of Requirement: Pan India Responsibility Expectations from the role Implement and configure ServiceNow ITOM modules including: Discovery Service Mapping Event Management Orchestration/Automation Cloud Management Design and develop end-to-end solutions for infrastructure visibility and operational intelligence. Integrate ITOM with CMDB, ITSM, and third-party monitoring tools (e.g., SolarWinds, Nagios, Splunk, Dynatrace). Develop patterns, probes, and sensors to enhance discovery and service mapping. Configure event rules, alert correlation, and remediation workflows. Wo...

As a ServiceNow Developer at SystemsPlus, your role involves designing, developing, and implementing ServiceNow solutions to meet business requirements. You will be responsible for: - Designing, developing, and implementing ServiceNow solutions, such as custom applications, workflows, business rules, UI policies, and client scripts. - Customizing and configuring modules like Incident, Problem, Change, Asset, Service Catalog, CMDB, and Discovery. - Working on ITOM modules, including Event Management, Service Mapping, and Orchestration. - Building and maintaining integrations between ServiceNow and third-party systems using REST, SOAP APIs, and integration hubs. - Collaborating with stakeholde...

Alcor Solutions is seeking a highly skilled Lead ServiceNow Developer with deep expertise in Discovery, Service Mapping, CMDB/CSDM, and integrations . This role requires both hands-on technical delivery and leadership in guiding junior developers and peers . What You'll Do You will play a critical role in driving Discovery, CMDB governance, integrations, and service mapping implementations . The Lead Developer will ensure our CMDB is a reliable foundation for Event Management, AIOps, and IT Operations. Key Responsibilities: Discovery & Service Mapping Lead the implementation and optimization of ServiceNow Discovery and Service Mapping. Create and troubleshoot patterns and probes for complex ...

Job Role: Senior ServiceNow ITOM Technical Consultant Shift: 2-11 pm Work Mode: Hybrid Relevant Exp: 5+ years Role and Accountabilities: This will suit an experienced Candidates with ServiceNow - ITOM Service Mapping skills. In primarily involved in mapping data from various systems into ServiceNow, ensuring the efficient and accurate transfer of information, and supporting integrations with other tools and services. The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices. Designing, developing, and deploying service maps, working with discovery patterns, and ensuring accurate representation of IT services and their underly...

Job Description CMDB Manager- ServiceNow Remote (United States) Monday-Friday, 8:00am-5:00pm Do you love the intersection of technology and employee experience Are you seeking a position where you can influence a company through technical leadership, effective business partnership, and the implementation of strategy Come join our team to deliver ServiceNow-based capabilities that power many aspects of our employee experience! Role Overview: The CSC ServiceNow CMDB Administrator manages the Configuration Management Database (CMDB) to maintain a single source of truth for IT assets and services by ensuring data accuracy through discovery and data quality processes. Core Responsibilities CMDB a...