61 Ui Policies Jobs

Role & responsibilities Provide technical leadership in specification, implementation and maintenance of ServiceNow Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components Administer ServiceNow and serve as level 2 support Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices Offer expert guidance and solutions to technical issues on the ITSM platform Develop, test and implement technical solutions Decipher requirements, generate optimal design and build solutions to meet business needs Promote, recommend and implement automated processes to improve ITSM efficiency. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained Preferred candidate profile Minimum 3 years experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. ITIL foundations certification CAS/CIS or CAD ServiceNow certification and/or training are a plus Expert level ServiceNow development skills Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Advanced experience with ServiceNow ITSM platform modules and features System integration experience using web services and other web based technologies such as REST/SOAP. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API. Excellent verbal and written communication skills. Well-rounded IT experience in both development and operations. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred. Experience with third party plug-ins that offer cost effective business solutions Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pro's/con's and business justifications. Have a strong desire and clear understanding for high customer satisfaction Must have the ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Good analytical, process management, organizational, presentation, interpersonal, leadership, project management, problem-solving and technical skills Ability to work independently Ability to train others in ServiceNow processes and tools Ability to use software, hardware, and peripherals related to job responsibilities including MS Office This position requires occasional work outside of normal business hours

Key Skills Required: Hands-on experience with ServiceNow development (custom apps, workflows, UI policies, client scripts). Expertise in Service Catalog, Incident, Problem, Change, CMDB modules. Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations. Good understanding of ITIL processes. Proficiency in scripting (JavaScript, Glide APIs). Nice-to-Have: Knowledge of CSM, HRSD, or Service Portal. ServiceNow Certified System Administrator / Developer Certification.

About the RoleWe are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of CMDB data.Troubleshoot & resolve CMDB-related issues. Qualifications & Skills 5-8 years of experience with ServiceNow CMDB management & customization.Strong knowledge of ITIL processes & best practices.Hands-on experience with JavaScript, workflows, UI policies in ServiceNow.Excellent communication & cross-team collaboration skills.Strong analytical skills with a focus on accuracy and data quality Location - Bengaluru, Hyderabad, Pune, Noida, Gurgaon

New Role ServiceNow CMDB Configuration Specialist | Bangalore Location: Bangalore, India Experience: 5.58 Years | About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies. Develop and maintain scripts for data imports, transformations & normalization. Create/manage CI relationships and perform data integrity checks. Ensure accuracy of CMDB data, including dependencies & relationships. Define and implement CMDB standards, policies, and procedures. Perform regular audits & reconciliation of CMDB data. Troubleshoot & resolve CMDB-related issues. Qualifications & Skills 5.58 years of experience with ServiceNow CMDB management & customization. Strong knowledge of ITIL processes & best practices. Hands-on experience with JavaScript, workflows, UI policies in ServiceNow. Excellent communication & cross-team collaboration skills. Strong analytical skills with a focus on accuracy and data quality. #Tags #ServiceNow #CMDB #ServiceNowCMDB #ITIL #CMDBSpecialist #ServiceNowJobs #BangaloreJobs #TechJobsIndia #NowJobs #ConfigurationManagement #PermanentJobsIndia #ContractJobsIndia

As a ServiceNow Developer at our Gurugram location, you will be the technical expert and go-to person for ServiceNow development, supporting consulting processes for business operations. You will manage both RUN and CHANGE operations, collaborating with local and global ServiceNow development teams to provide platform solutions such as ITSM, ITOM, SPM, SAM, and UX. Your responsibilities will include designing, developing, and owning technical solutions on the ServiceNow platform, ensuring compatibility, robust code, security compliance, and adhering to development standards and corporate guidelines. You will interact with business stakeholders, operate and support implemented solutions, and work in an Agile manner to translate requirements into working solutions. Your technical skills should include expertise in ServiceNow development topics such as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications, and Performance Analytics. Additionally, you should have demonstrable experience in database design schemas, data modeling, Project Portfolio Management (PPM), Strategic Portfolio Management (SPM), Software Asset Management (SAM), and CSDM/CMDB implementation. Proficiency in web technologies like JavaScript, HTML, CSS, AJAX, XML, ITIL processes, and enterprise-grade ServiceNow know-how is essential. A background in Computer/Electronics Engineering or Graduation, along with certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), and training in PPM is required. ITIL Foundation, Prince2 Foundation, and ServiceNow certifications are desirable. With 6-8 years of overall experience and 5-6 years of relevant experience, you should possess soft skills like strong service orientation, effective communication in English, critical thinking, solution-oriented approach, independence, and intercultural experience, especially with Germany.,

usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700

usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700

Experience: 5+ Years (Platform + SPM) We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, ResourceCustomize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs.Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards.Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 2- 3 years of hands-on experience in SPM/ITBM/PPM module 2-3 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of:Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modulesSPM Certification preferred LocationThis is a Bangalore-based opportunity (Work from Office only) Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of CMDB data.Troubleshoot & resolve CMDB-related issues. Qualifications & Skills 5.5-8 years of experience with ServiceNow CMDB management & customization.Strong knowledge of ITIL processes & best practices.Hands-on experience with JavaScript, workflows, UI policies in ServiceNow.Excellent communication & cross-team collaboration skills.Strong analytical skills with a focus on accuracy and data quality Location - Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon)

We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, Resource Customize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs. Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards. Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 23 years of hands-on experience in SPM/ITBM/PPM module 23 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of: Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modules SPM Certification preferred

As a ServiceNow HRSD Lead with 5 to 8 years of experience, you will be responsible for designing, configuring, and implementing HR Service Delivery solutions on the ServiceNow platform from scratch. You will work closely with HR stakeholders to gather business requirements and translate them into technical solutions. Your role will involve customizing and configuring HRSD modules, developing custom scripts for various HRSD functionalities, and integrating ServiceNow HRSD with third-party systems using IntegrationHub, REST, and SOAP APIs. Additionally, you will guide and mentor junior team members, troubleshoot issues, perform root cause analysis, and provide effective solutions. You will be expected to create and maintain comprehensive documentation for configurations, customizations, and integration flows, ensuring high-quality deliverables by collaborating closely with QA and UAT teams. Staying updated with the latest ServiceNow releases and new HRSD features is also a key aspect of this role. The ideal candidate for this position should have 5 to 8 years of hands-on experience in ServiceNow, with at least 3+ years specifically in HRSD implementations. You should have a strong proficiency in ServiceNow scripting, hands-on experience in ServiceNow integrations, and a deep understanding of HR processes and how they align with ServiceNow HRSD functionality. ServiceNow HRSD certification is highly desirable, and familiarity with ServiceNow best practices, development standards, and Agile methodologies is a plus. Strong problem-solving skills, effective communication abilities, and the capacity to work independently in a remote environment with minimal supervision are essential qualities for success in this role.,

You are looking for a highly skilled and experienced ServiceNow Principal Consultant to join the team. As a ServiceNow Principal Consultant, you will be responsible for driving the success of the ServiceNow platform by providing strategic guidance, leading enhancements, and managing projects. Your role will involve serving as the subject matter expert for all things ServiceNow, with a focus on ITSM and potentially other relevant modules such as HRSD. Your key responsibilities will include leading the end-to-end implementation and configuration of ServiceNow solutions, working closely with SNOW Product Owners to gather requirements, designing and configuring workflows, business rules, UI policies, and notifications, and conducting thorough testing of configurations and customizations. You will also be responsible for providing technical guidance and mentorship to support team members, partnering with internal teams and external vendors to resolve technical issues, and staying updated with the latest ServiceNow releases. To be successful in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), at least 5 years of experience working with ServiceNow in a developer and administrator capacity, proven experience in leading and managing ServiceNow projects, in-depth knowledge of ITSM best practices and principles, and a strong understanding of ServiceNow configuration options and customization capabilities. If you are passionate about ServiceNow and have a track record of successful project delivery and team collaboration, we would like to hear from you. Join us in driving the success of our ServiceNow platform and making a positive impact on our organization.,

About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of CMDB data.Troubleshoot & resolve CMDB-related issues. Qualifications & Skills5.58 years of experience with ServiceNow CMDB management & customization.Strong knowledge of ITIL processes & best practices.Hands-on experience with JavaScript, workflows, UI policies in ServiceNow.Excellent communication & cross-team collaboration skills.Strong analytical skills with a focus on accuracy and data quality Location - Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon)

As a ServiceNow Developer specializing in HR Service Delivery (HRSD) and IT Service Management (ITSM), you will be responsible for developing, configuring, and customizing ServiceNow modules to optimize solutions for HR Case Management, Employee Service Center, and ITSM processes. Your role will involve working on Service Portal, Strategic Portfolio Management (SPM), or IT Operations Management (ITOM) to enhance ServiceNow functionalities. Additionally, you will be required to create and fine-tune scripts such as Business Rules, Client Scripts, UI Policies, and Script Includes to ensure system efficiency and performance. Your primary responsibilities will include implementing ServiceNow HRSD & ITSM modules, executing ServiceNow integrations using REST/SOAP APIs, Web Services, and MID Server, and ensuring system security and compliance with best practices. Furthermore, you will collaborate with business stakeholders and technical teams to design and deliver comprehensive ServiceNow solutions that meet organizational requirements. To qualify for this role, you should possess at least 5 years of hands-on experience in ServiceNow development, with a focus on HRSD & ITSM implementation. You must also demonstrate expertise in ServiceNow scripting languages such as JavaScript, Glide API, UI Policies, and Business Rules. Proficiency in integrating systems using REST/SOAP APIs, Web Services, and MID Server is essential. A good understanding of HR Case Management, Knowledge Management, and ITSM best practices will be beneficial for this position. Strong communication and problem-solving skills are necessary to collaborate effectively in a team-oriented environment. This is a full-time remote opportunity suitable for individuals who can demonstrate strong scripting and integration capabilities to optimize ServiceNow solutions and contribute to the overall success of the organization. Immediate joiners or candidates available to start within 15 days are preferred for this position.,

Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services

As a ServiceNow Developer, you will be responsible for developing ServiceNow applications to meet business requirements and extend the out-of-the-box Knowledge Management functionalities. Your role will involve creating necessary components such as templates, widgets, pages, and portals to ensure responsive UI and UX. Additionally, you will be tasked with developing Scripted APIs for seamless integration with other platforms and supporting applications for Customer Service Management and Knowledge Management. To excel in this role, you must possess a deep understanding of the ServiceNow platform architecture, capabilities, and best practices. Experience in configuring and extending the KM and CSM modules will be essential. You should be proficient in utilizing a wide range of ServiceNow tools and features including Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions, and DevOps Change Velocity. Moreover, you should have expertise in creating custom Portals, Pages, Widgets for the portals, and custom AngularJS templates, along with experience in API integrations with third-party systems for AI, reporting, and analytics. Familiarity with responsive design, accessibility standards, web components, and JavaScript frameworks beyond the platform's use of AngularJS will be beneficial. Working closely with partners, QA, and other stakeholders is crucial to mitigate risks and maintain momentum. You will be expected to debug and troubleshoot code issues using ServiceNow tools and logs effectively. This is a Permanent Full-Time role based in Bangalore with a hybrid work profile. The ideal candidate should have 4-8 years of relevant experience. In return, we offer competitive salaries, comprehensive health benefits, flexible work hours, remote work options, professional development and training opportunities, and a supportive and inclusive work environment.,

As a Senior ServiceNow Automation Developer at Cloudologic, you will play a crucial role in designing, developing, and implementing automation solutions within the ServiceNow ecosystem. With your expertise in ServiceNow Virtual Agent, Chat, Service Catalog, and Predictive Intelligence, you will collaborate with stakeholders to enhance user experiences, improve service delivery, and drive automation initiatives. Your responsibilities will include architecting, developing, and maintaining Virtual Agent conversations to streamline service delivery and enhance user interactions. You will also customize and integrate ServiceNow Chat solutions for real-time user support and automation of routine tasks. Collaborating with stakeholders, you will design intuitive Service Catalog offerings that improve user experience and increase automation. In addition, you will implement ServiceNow Predictive Intelligence models for incident classification, routing, and recommendations, continuously optimizing and enhancing predictive models to meet business needs. You will design and implement automation solutions to streamline IT and business processes using Flow Designer, Integration Hub, and other ServiceNow tools. Integration of ServiceNow with third-party systems to enable seamless data exchange and process automation will also be a part of your role. As a subject matter expert, you will stay updated with the latest ServiceNow features, releases, and best practices. Providing technical leadership, mentoring, and knowledge transfer to junior developers and other teams will be essential. You will troubleshoot and resolve issues in Virtual Agent, Chat, Service Catalog, and predictive models, ensuring ongoing support for automation solutions in terms of performance, scalability, and security. To qualify for this role, you should have 7+ years of hands-on experience with the ServiceNow platform, including expertise in ServiceNow Virtual Agent (VA) development, ServiceNow Chat, Service Catalog development, and Predictive Intelligence implementation. Strong JavaScript skills, familiarity with REST/SOAP APIs, and in-depth understanding of ITSM, ITOM, and related ServiceNow modules are required. Your ability to translate business requirements into technical solutions, along with excellent troubleshooting skills and communication abilities, will make you a valuable asset to our team.,

As a Senior ServiceNow Automation Developer, you will be responsible for designing and developing ServiceNow Virtual Agent and Chat solutions to enhance user interactions and streamline service delivery. Your role will involve customizing and integrating ServiceNow Chat solutions for real-time user support and automation of routine tasks. Additionally, you will develop and maintain custom Service Catalog items, workflows, and integrations, collaborating with stakeholders to design intuitive Catalog offerings that improve user experience and increase automation. You will also be implementing ServiceNow Predictive Intelligence models for incident classification, routing, and recommendations, continuously optimizing and enhancing the predictive models to meet business needs and improve automation accuracy. Designing and implementing automation solutions to streamline IT and business processes using Flow Designer, Integration Hub, and other ServiceNow tools will be part of your responsibilities. You will integrate ServiceNow with third-party systems to enable seamless data exchange and process automation. Your expertise in the ServiceNow platform, including Virtual Agent development, Chat automation, Service Catalog development, and Predictive Intelligence implementation, will be crucial. Strong skills in JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and REST/SOAP APIs for integrating third-party systems with ServiceNow are required. An in-depth understanding of ITSM, ITOM, and related ServiceNow modules, along with the ability to translate business requirements into technical solutions, is essential. Troubleshooting skills and a commitment to delivering high-quality solutions, along with strong communication skills to interact effectively with stakeholders at all levels, are also key requirements. If you are a self-starter with strong problem-solving skills and a passion for leveraging ServiceNow's capabilities to enhance user experiences, improve service delivery, and drive automation initiatives, we invite you to apply for this role and be part of our team.,

We are looking for a highly skilled ServiceNow professional with at least 3 years of experience to join our team. Your role will involve expertise in ServiceNow's Now-Mobile and Agent applications, as well as hands-on experience with cutting-edge technologies like Gen AI, ITSM, Predictive Intelligence, Virtual Agent, and other AI-powered features. As a key member of our IT service management team, you will be responsible for customizing, deploying, and managing various ServiceNow applications to enhance user experience and drive operational efficiency, starting with our Mobile Application. Your responsibilities will include developing and managing ServiceNow's Now-Mobile and Agent applications to ensure smooth functionality and seamless integration across platforms. You will customize and optimize mobile app features for end-users and service agents. Implement and manage ServiceNow's Gen AI capabilities, including Now-Assist and AI Agents, to deliver automated, intelligent responses. Utilize Predictive Intelligence to improve decision-making, automate workflows, and enhance service delivery with AI-powered insights. Develop and configure Virtual Agents to automate tasks, improve customer experiences, and enhance self-service. Integrate AI into IT Service Management processes to streamline incident management, change management, and problem management. Design and maintain a robust knowledge management system and implement dynamic translation services for global communication. Collaborate with HR teams to optimize HR service delivery processes and support asset management processes. To be successful in this role, you must have proven experience with ServiceNow, particularly with Now-Mobile, Agent Apps, ITSM, and AI-driven capabilities. You should possess a strong understanding of ITSM principles and best practices, along with experience in integrating Gen AI, AI Agents, and predictive technologies. Familiarity with Knowledge Management and Asset Management modules within ServiceNow is required. Hands-on experience with ServiceNow scripting and customization, such as JavaScript, UI Policies, and Business Rules, is essential. You should be able to design and implement AI-powered solutions to enhance service management processes, demonstrate strong problem-solving and analytical skills, and have excellent written and verbal communication skills to explain technical concepts to non-technical stakeholders. Preferred certifications for this role include ServiceNow Certified System Administrator (CSA) or relevant certifications, and ServiceNow Certified Application Developer (CAD) is optional. Familiarity with integration tools like REST/SOAP, Web Services, and MID Servers would be advantageous. If you are a proactive and skilled ServiceNow professional looking to contribute to a dynamic IT service management team, we encourage you to apply for this position.,

As a ServiceNow Developer, your primary responsibilities will include assisting in designing, developing, and customizing ServiceNow applications and modules based on business requirements. You will be responsible for implementing and configuring ServiceNow modules such as Incident Management, Change Management, and CMDB. Your role will involve developing custom workflows, UI policies, Catalog forms, business rules, and scripts to automate and enhance platform functionality. Additionally, you will be tasked with developing and maintaining front-end interfaces using HTML, CSS, and JavaScript to deliver improvements to ITSM practices that support multiple applications and Lines of Business. Designing and developing ServiceNow Tables, Fields, Forms, and Access Controls will also be part of your responsibilities. You will automate business processes with the ServiceNow platform using Flow Designer and/or Workflow Engine, and provide support and troubleshoot issues related to ServiceNow applications by collaborating with end-users to resolve problems efficiently. Staying updated on ServiceNow releases, features, and industry trends, and assisting in creating documentation and training materials for end-users will also be essential. Furthermore, you will contribute to the continuous improvement of ServiceNow processes and workflows. To be successful in this role, you must hold a Bachelor's Degree or have equivalent work experience and possess a minimum of 2+ years of ServiceNow development experience. The ideal candidate will showcase their scripting capabilities in common languages used by ServiceNow, such as JavaScript, HTML, Angular, etc. Experience in developing and implementing ServiceNow ITSM modules like Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, or other ITSM applications is required. Proficiency in creating Catalog Forms, Business Rules, ACLs, Client Scripts, UI Policies, Script Includes, UI Scripts, Scheduled Jobs, etc., is also necessary. You should have experience in creating ServiceNow update sets, promoting and testing through multiple instances and into production, as well as expertise in Flow Designer and Workflow Engine. Familiarity with ServiceNow client and server-side JavaScript and the ServiceNow APIs, along with a fundamental understanding of ServiceNow Modules and networking concepts including TCP/IP ports, firewalls, network protocols, and IP networks, will be beneficial. Strong communication, presentation, and writing skills are essential for this role. This is a full-time position with workdays scheduled from Monday to Friday. The work location is in person.,

You will be joining a dynamic and growing team within the GRCT organization at American Express as a Senior Engineer. In this role, you will focus on platform modernization and implementing the newest technology stacks to meet the ongoing needs of the business and ensure compliance with global regulatory requirements. Your responsibilities will include designing scalable and optimal solutions within the Compliance & Risk domains, utilizing your expertise in configuring the Service Now platform and innovative technology to provide the best solutions for the business. You will actively participate in various activities across the portfolio, collaborating with other engineers, product owners, and staff engineers. As a Senior Engineer, you will be expected to deliver development projects in a timely manner, engage in all phases of the development life cycle, and provide estimates for design, build, test, and implementation phases. You will also conduct regular code reviews to ensure alignment with standards, offer coaching and mentoring to engineers in the scrum team, and assist with updates to program documentation. Additionally, you will participate in unit, integration, and user acceptance testing, provide feedback on implementation specifications, and offer recommendations to drive the success of product requirements. Your role will involve contributing to the technology roadmap and architectural direction based on product roadmaps and supporting product evaluations through tooling recommendations. To qualify for this position, you should have 5+ years of hands-on experience in Service Now, including Integrated Risk Management solutions, and a total of 7-10 years of development experience. Holding Service Now Certified System Administrator credentials, a degree in Computer Science or related field, and working knowledge of GCP are also required. You should possess experience with JavaScript, API, XML, Java, Jelly scripting, Angular JS, ServiceNow configurations, and an understanding of GRC/IRM industry trends. Strong written and verbal communication skills are essential, along with Agile experience and knowledge of Scaled Agile Framework. Machine Learning or Generative AI knowledge is a plus. American Express offers competitive salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical benefits, flexible working arrangements, paid parental leave, access to wellness centers, counseling support, and career development opportunities. Join Team Amex and let's lead the way together towards innovative and impactful solutions in the tech industry.,

You are looking for candidates to join as a ServiceNow Developer or Technical Lead at our office in Domlur, Bangalore. As a Developer, you should have 4 to 6 years of experience, while as a Tech Lead, you should have 6 to 8 years of experience. The work mode is from the office for 5 days a week, and the notice period for joining is a maximum of 1 month. Your responsibilities will include leading the design, development, and deployment of ServiceNow solutions, especially Scoped Applications. You will be required to develop and maintain complex Business Rules, Script Includes, UI Policies, UI Actions, and Client Scripts. Additionally, you will design and implement robust ServiceNow integrations using SOAP, REST, IntegrationHub, and Custom API connectors. You will also build and orchestrate workflows using Flow Designer and Action Designer. In this role, you will provide hands-on leadership for ServiceNow scripting and configuration efforts. Collaboration with cross-functional teams to gather requirements and deliver scalable solutions will be a key part of your job. You will be responsible for conducting code reviews, ensuring adherence to best practices, and mentoring junior developers. Participation in agile development cycles and leading sprint planning related to ServiceNow workstreams is also expected from you.,

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, guides us as we serve and transform leading enterprises worldwide, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Principal Consultant - Service Now Tech Lead. As the technical owner, you will be responsible for managing a team of developers, assigning tasks, and providing necessary technical guidance. Your responsibilities will include: - Managing a team of developers, assigning tasks, and offering technical guidance. - Mentoring and leading the development team. - Collaborating with clients on requirement discovery, designing, and developing solutions for the ServiceNow platform, ranging from feature enhancements to full application suite deployment. - Executing agile sprint-defined development tasks to support release cycles, including development, unit testing, functional testing, and peer reviewing team members" work. - Reviewing design and code per sprint to ensure quality. - Creating and customizing complex workflows and custom workflow activities. - Translating business requirements into technical requirements and development tasks in coordination with clients, Architects, Business Analysts, and developers. - Contributing to and reviewing user stories. - Building and maintaining technical documentation. - Monitoring the health, usage, and compliance of ServiceNow and its applications. - Developing a deep understanding of the products we implement and client businesses. - Providing production support and resolving problems under pressure. - Assisting in project estimation. - Participating in Knowledge Transfer sessions with ServiceNow Developers. - Staying updated on new capabilities of the ServiceNow Platform. - Coordinating upgrades to Production and Sub-Production instances. - Supporting sub-production testing, evaluation, and regression remediation. - Participating in blueprinting workshops and contributing to documentation and effort estimation. - Supporting the continuous development of training paths for professional advancement within the COE. - Contributing to defining best development and solution practices. - Leading training workshops to share experiences gained across the practice. Qualifications we are looking for: Minimum Qualifications: - Relevant experience in ServiceNow Development. - Demonstrated experience in leading client projects as a technical lead. - Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). - Strong hands-on experience in Java scripting, debugging, and deployment using update sets. - Experience with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs, Service Portal, etc. - Excellent communication skills for client-facing roles. - Strong management, analytic, problem-solving, and interpersonal skills. - Self-motivated, positive outlook, and result-oriented. Preferred Qualifications/Skills: - Knowledge of Azure DevOps/TFS/Jira/Rally, etc. If you possess the required qualifications and skills and are passionate about making a difference, we invite you to join us as a Principal Consultant in India-Hyderabad on a full-time basis. The education level required is a Bachelor's/Graduation/Equivalent. This job posting was made on May 27, 2025, and the unposting date is scheduled for November 23, 2025, at 5:16:59 AM. We are looking for individuals with a master skill set in Digital for this full-time job opportunity.,

As a Software Developer at Amdocs, you will be responsible for the design, development, modification, debugging, and maintenance of software systems. Your job will involve designing, developing, modifying, debugging, and maintaining software code based on functional, non-functional, and technical design specifications. It is essential to follow Amdocs software engineering standards, applicable software development methodology, and release processes to ensure that the code is maintainable, scalable, and supportable. You will also be required to demo the software products to stakeholders. In case of issues, you will investigate by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions. Collaboration within a team, participation in peer code reviews, providing comments and suggestions, and working with cross-functional teams to achieve goals are crucial aspects of the role. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. Additionally, you will be encouraged to actively seek innovation, continuous improvement, and efficiency in all assigned tasks. To qualify for this role, you should have 2-3 years of experience working on the implementation, administration, configuration, and/or development of the Service Now tool. Your Service Now experience should include scripting in Service Now, tool configuration, design work, technical configuration, and deployment. Specifically, you should possess the skill to develop on the Service Now platform, including the creation and/or customization of the core applications. Candidates are expected to have good experience in Service Now development, including delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions. Moreover, candidates should be adept at customizing the Service Now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, and ServiceNow portals. Your educational background should include a full-time Bachelor's degree in Science/IT/Computer Science or any other equivalent full-time degree. In this role, you will be challenged to design and develop new software applications, providing you with the opportunity to work in a growing organization with ever-expanding opportunities for personal growth. Amdocs is an equal opportunity employer that welcomes applicants from all backgrounds and is committed to fostering a diverse and inclusive workforce.,

Design, configure, and enhance ServiceNow ITSM modules. Develop custom scripts, workflows, and integrations (REST/SOAP). Automate incident, problem, and change processes while ensuring platform scalability and performance. Required Candidate profile 5–10 years of ServiceNow with deep ITSM expertise. Strong in JavaScript, Glide API, REST/SOAP integrations, workflows, and automation. Proven ability to deliver scalable solutions and collaborate