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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

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Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills

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6.0 - 11.0 years

15 - 25 Lacs

Bengaluru

Work from Office

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities : • Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. • Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. • Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. • Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. • Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. • Implement Access Control (ACLs), security rules to ensure secure operations. • Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. • Troubleshoot and resolve performance issues, system errors, and service outages. • Work with business analysts for the requirements • Create and maintain technical documentation, test cases, and deployment procedures. • Stay updated with ServiceNow best practices, new releases, and industry trends Qualifications Required Skills & Qualifications : • 6+ years of experience as a ServiceNow Developer. • Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. • Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. • Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. • Strong understanding of data model, CMDB architecture, and ServiceNow tables. • Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. • Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. • Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. • Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: • Strong analytical and problem-solving abilities. • Ability to work independently and as part of a team. • Attention to detail and a commitment to quality. Preferred Certifications: • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD)

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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

About the opportunity We are seeking a highly motivated and experienced ServiceNow Developer with a strong foundation in ITOM and CMDB to join our dynamic team. In this critical role, you will be responsible for designing, developing, and implementing innovative ServiceNow solutions that drive operational excellence. What youll get to do ITOM & CMDB Expertise: Develop and maintain ServiceNow solutions for Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Enhance CMDB accuracy and completeness through automation and data integration. Leverage ServiceNow to optimize IT operations, improve service delivery, and reduce operational risks. ServiceNow Development: Design, develop, test, and deploy custom applications, workflows, and integrations within the ServiceNow platform. Ensure the stability, performance, and security of ServiceNow solutions. Collaboration & Communication: Collaborate closely with stakeholders to gather requirements, analyze business needs, and translate them into effective technical solutions. Effectively communicate technical information to both technical and non-technical audiences. Continuous Improvement: Stay abreast of the latest ServiceNow best practices and technologies. Proactively identify and implement improvements to ServiceNow processes and procedures. Skills and experience we value Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of hands-on experience in ServiceNow development, with a strong focus on ITOM and CMDB. Proven experience in developing and implementing ServiceNow solutions within an ITOM context. Solid understanding of ITOM concepts, including Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Experience with CMDB best practices, data quality management, and CMDB integrations. Experience with ServiceNow scripting (JavaScript), workflows, UI policies, and other development tools. Knowledge of ITIL principles and their application within the ServiceNow platform. Excellent problem-solving, analytical, and communication skills. Strong teamwork and collaboration skills. ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist - ITOM) are a plus. If you have the passion for driving efficiency and improving IT service delivery, we'd love to hear from you.

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