61 Ui Policies Jobs - Page 2

Configure and implement ServiceNow Field Service Management (FSM) modules. Build work order flows, dispatching, scheduling, and integrations. Automate field operations, optimize workforce management, and ensure seamless service delivery. Required Candidate profile 5–10 years of ServiceNow experience with strong expertise in FSM. Skilled in work order management, scheduling, dispatch, and integrations. Strong JavaScript/Glide scripting and communication skills.

Design, develop, and implement ServiceNow custom applications, Service Portal components, and integrations. Ensure platform optimization, troubleshoot issues, automate workflows, and collaborate with cross-functional teams for solution delivery. Required Candidate profile 5–10 years of ServiceNow development experience with strong skills in custom app development, Service Portal design, and integrations. Proficient in JavaScript, Glide APIs, and ITSM processes.

As a Technical Support Engineer at our company, you will play a crucial role in resolving technical cases created by our customers who seek assistance with understanding or troubleshooting unexpected behaviors or have technical queries related to the ServiceNow software and platform. Your commitment to providing exceptional customer support experiences will be paramount. Utilizing your skills in building trust, demonstrating empathy, and excellent communication, you will address customer questions and resolve issues through various channels including web, chat, email, case updates, and direct telephone support. A deep understanding of the ServiceNow platform and its core functionalities will be essential. You will employ various diagnostic tools to isolate the root cause of issues and diligently manage and resolve challenging cases assigned to you. In more complex scenarios, you may need to collaborate with additional teams for assistance, highlighting the importance of creative problem-solving, a collaborative mindset, and flexibility for your success. Furthermore, your role will involve providing valuable input across different business units to drive process and product improvements based on your unique perspective gained from resolving technical issues for customers. Qualifications: - Bachelor's degree in computer science or a related field is required (or equivalent degree and experience). - Minimum of 2 years of experience as a developer working on the skills mentioned in the Skills Section. - Previous experience in customer-facing technical support, preferably with web-based products or e-commerce, is advantageous. To excel in this role, you should have: - Proficiency in the components of a web application stack. - Knowledge of the AngularJS framework. - Experience with dynamic HTML components such as AJAX, JavaScript, CSS, XML, HTML, and XHTML. - Basic object-oriented programming skills, with Java proficiency strongly preferred. - Basic understanding of SQL is a plus. - Strong troubleshooting and root cause isolation skills. - Demonstrated creative problem-solving abilities and strong analytical skills. - Proficiency in analyzing log files and standard debugging concepts. - Experience in providing web development is highly desirable. - Familiarity with incident management, knowledge base, defect, and escalation management tools and practices. - Excellent verbal and written communication skills. Preferred Skills: - Previous experience working with the ServiceNow platform, such as a ServiceNow Developer handling Client Scripts, UI Policies/Actions/Pages/Scripts/Macros. - Experience with configuring Virtual Agent and Agent Workspace. - Understanding of the bootstrap framework. - Knowledge of message communication protocols. - Working understanding of JavaScript. - Familiarity with Eclipse IDE. - Previous experience in software development or software consulting. - Experience in providing SaaS support is desirable. If you meet the qualifications and possess the required skills, we look forward to having you join our team as a Technical Support Engineer to contribute to our customers" success and drive continuous improvement in our products and services.,

We are currently seeking a proficient, customer and process-oriented ServiceNow lead to join our team to begin an exciting and ambitious career with Aristocrat. You will be responsible for solutioning, design, leading development, and BAU for the ServiceNow HRSD module while collaborating with the HRSD product owner and other business users. The HRSD application is heavily used by the P&C (People & Culture) team globally and is business critical. Your responsibilities will include collaborating with the HRSD product owner, development team, business users, and ServiceNow support. You will discuss, analyze, and estimate requirements for projects and continual improvements while leading the design and development of balanced solutions for the ServiceNow HRSD module using Agile methodology. Additionally, you will provide support for technical issues/bugs, fulfill service requests, follow change control procedures for production deployment, and assist in testing efforts related to the ServiceNow platform upgrade. To excel in this role, you should have a Bachelor's degree in Information Technology or related field, or an equivalent combination of education and experience sufficient to optimally perform the key accountabilities of the job. A minimum of 10+ years of experience in ServiceNow platform development, configuration, and support, with 4+ years in solutioning sophisticated requirements, workflows, and automations is required. Overall, 10-14 years of IT experience is preferred. You should possess significant hands-on experience in HRSD applications such as Case Management, Employee Relations, and Employee Document Management. Proficiency with Scripting in ServiceNow involving Glide APIs, JavaScript, Business Rules, Client Scripts, UI Policies, UI Pages, Script Includes, UI Actions, and Access Control Lists (ACLs) is essential. Experience with providing functional and technical support to business with ServiceNow Support, along with a testing background, is necessary. Excellent knowledge of ServiceNow Best Practices, superior communication and partnership skills for effective collaboration, solid grasp of ITSM module, and experience defining and delivering using Agile/Scrum methodology are expected. Moreover, you should possess skills in prioritizing and implementing tasks in a fast-paced environment, be self-motivated with keen attention to detail, have the ability to cross-train team members, and be open to learning new technologies/ServiceNow modules. Holding certifications such as ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist HR (CIS - HR) is a plus. Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We focus on delivering great performance for our B2B customers and aim to bring joy to the lives of millions of people. We are committed to responsible gameplay, company governance, employee wellbeing, and sustainability. Our diverse business is united by shared values and a mission to bring joy to life through the power of play. At Aristocrat, individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. Our values include being all about the player, unleashing talent, collective brilliance, and being a good business and good citizen. As an employee, you can expect a robust benefits package, global career opportunities, and an environment where your individual differences are valued. Travel expectations for this role are none. Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which Aristocrat operates. Please note that at this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Join us at Aristocrat and be part of a global leader in gaming entertainment with a commitment to creating an inclusive and welcoming environment for all.,

As a Lead/Sr. ServiceNow Developer at Gramener in Bengaluru (Whitefield), you will be part of a dynamic team that offers you an inviting workplace with talented colleagues from diverse backgrounds. You will have the opportunity for career growth and steady prospects with ample scope to innovate. The goal at Gramener is to create an ecosystem of easily configurable data applications focused on storytelling for both public and private use. Your primary responsibility will involve participating in the creation of new IT solutions or enhancements to existing solutions, from requirement gathering to launch, as part of a cross-functional team. You will be tasked with designing, developing, testing, troubleshooting, sustaining, and documenting software changes for new applications, enhancements, and defects. Your role will also include designing, developing, and implementing ServiceNow solutions based on business requirements. In this position, you will engage with global teams to effectively translate customer requirements into software requirements and identify optimized solutions within the constraints of the product. You will customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs, as well as develop integrations between ServiceNow and other systems to ensure seamless data flow and process automation. Additionally, you will design and implement ServiceNow UI policies, data policies, and access controls to uphold data integrity and security. To qualify for this role, you should hold a bachelor's or master's degree in computer science, Information Technology, or a related field. You must have at least 6 years of experience as a ServiceNow Developer with a successful track record of project implementations. Proficiency in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows, and solution migration to higher environments is required. Additionally, experience in ServiceNow integrations, workflows, SLAs, Import Sets, and Update Sets is essential. An in-depth understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes is crucial for this role. You should possess strong analytical, problem-solving, and troubleshooting skills, as well as sound knowledge of Computer Science fundamentals including data structures, algorithms, and operating system concepts. ServiceNow certifications such as Certified Application Developer (CAD) or Certified System Administrator (CSA) are preferred. At Gramener, we specialize in providing strategic data consulting to organizations, enabling them to make data-driven decisions and convert data into a strategic differentiator. Our product and service offerings help analyze and visualize large amounts of data, contributing to informed decision-making processes.,

You are a highly skilled Lead ServiceNow Developer sought after to support the Risk and Compliance team. You should possess extensive experience in ServiceNow development, especially with the IRM module. Your main responsibility will be to lead the development and implementation of solutions that enhance risk and compliance processes. This role demands strong technical expertise, leadership qualities, a deep understanding of risk management principles, and a proven track record of working on multiple products, particularly those utilizing AI technologies. To qualify for this role, you must hold a Bachelor's degree in Computer Science, Information Technology, or a related field. It is essential to have at least 7 years of experience in ServiceNow development, with a specific focus on the IRM module. Proficiency in ServiceNow platform capabilities, such as scripting, workflows, and integrations, is required. Experience with ServiceNow ITSM and ITOM modules will be an added advantage. Strong problem-solving skills are a must-have, along with the ability to thrive in a fast-paced environment. As a Lead SNOW Developer, your duties will include leading the development of ServiceNow IRM solutions in alignment with business requirements and best practices. You will be overseeing the development team, providing guidance, mentorship, and support to junior developers. Code reviews, troubleshooting complex technical issues, and ensuring adherence to coding standards are also part of your responsibilities. Keeping abreast of ServiceNow updates and enhancements, recommending process improvements, and collaborating effectively with IT and business teams for successful solution implementation are key aspects of this role. Your technical expertise should encompass ServiceNow IRM, GRC, scripting, UI policies, Flows, and Workspace configuration. Experience with APIs and integration, especially with REST APIs, JSON, and ServiceNow Spokes, is necessary. Proven experience in implementing complex ServiceNow solutions, excellent communication skills, and the ability to lead teams and mentor junior developers are essential. A good understanding of Operational Risk and Compliance Management processes and the ability to interact effectively with technical and non-technical colleagues are expected. You should possess strong problem-solving skills, customer service focus, detailed issue documentation capabilities, process documentation skills, and effective time management abilities. Holding a ServiceNow Certified Implementation Specialist or equivalent certification is advantageous. Additionally, qualifications like a Bachelor's degree in Computer Science, Management Information Systems, and certifications in UI/UX (VueJS/Angular/React JS) are desired for this role. In summary, we are seeking a Lead ServiceNow Developer with a comprehensive skill set, strong leadership qualities, and a proven track record in ServiceNow development, particularly with the IRM module. Your ability to drive the development of innovative solutions, mentor junior developers, and collaborate effectively with cross-functional teams will be instrumental in enhancing our risk and compliance processes.,

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

As a Sr. Consultant in ServiceNow Administration at YASH Technologies, you will be part of a dynamic team dedicated to reimagining operating models, enhancing competitiveness, and driving business transformation. We are committed to fostering exceptional stakeholder experiences and bringing about real positive changes in an increasingly virtual world. We are currently seeking ServiceNow Administration Professionals with 7 to 9 years of experience to join our team in Pune. The ideal candidate will have a strong background in ServiceNow administration and development, including working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide APIs, SLAs, Reports, and Integrations. Experience with Instance Upgrades, ATF, and API integrations is highly desired. Good communication skills are essential for this role. At YASH, you will have the opportunity to create a career path that aligns with your goals while working in an inclusive team environment. We prioritize career-oriented skilling models and leverage technology for continuous learning, unlearning, and relearning at a rapid pace. Our workplace is based on four core principles: flexible work arrangements, a free spirit, emotional positivity, agile self-determination, trust, transparency, and open collaboration, all supported by a stable employment environment with a great atmosphere and ethical corporate culture. Join us at YASH Technologies and be part of a team driving innovation and transformation in the technology industry.,

You are a highly skilled ServiceNow CSM Senior with a proven track record of delivering successful ServiceNow projects, focusing on Customer Service Management (CSM). Your responsibilities include leading the implementation and customization of ServiceNow CSM solutions, providing technical guidance to junior team members, and ensuring the successful translation of business requirements into technical solutions within the ServiceNow platform. Additionally, you will be involved in platform development, integration development, customization and configuration, ServiceNow administration, platform upgrades and patching, quality assurance and testing, documentation, problem resolution, continuous improvement, collaboration and communication, mentorship, and leadership. In this role, you will analyze business requirements, develop and customize ServiceNow applications, modules, and components, design and maintain integrations between ServiceNow and other enterprise systems, configure and customize ServiceNow modules and applications, administer and maintain ServiceNow instances, plan and execute platform upgrades, perform thorough testing of developed solutions, create technical documentation, troubleshoot and resolve technical issues, stay updated with ServiceNow platform updates, collaborate with stakeholders, and provide mentorship to junior developers. To be successful in this position, you should have at least 5 years of experience with ServiceNow CSM, including implementation, customization, and administration. You should also have a strong understanding of the ServiceNow platform architecture and data model, technical skills in JavaScript, HTML, CSS, and ServiceNow scripting languages, excellent communication skills, the ability to collaborate effectively with customers and cross-functional teams, ServiceNow certifications in CSM and ITSM (strongly preferred), experience with Agile development methodologies, and a Bachelor's degree in Computer Science engineering or certification in related fields.,

You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements with stakeholders and work collaboratively with the team. The ideal candidate should have 5-9 years of experience and hold a qualification of BE in Computer Science, MCA, or MSc in Computer Science. In terms of technical skills, you must have experience in ServiceNow development and implementation on ITSM, ITOM, SecOps, or GRC modules. Proficiency in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists is required. Experience in the creation and customization of complex workflows and custom workflow activities is necessary. Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, and CSS is essential. Additionally, experience in Webservices, SOAP, email, and other integrations is expected. Knowledge of Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages is crucial. Familiarity with AngularJS, Bootstrap, and service mapping would be an added advantage. Expertise in API integrations with other systems, flow designer, instance upgrade, and execution of test plans is required. You should also be able to create test cases, test data, and contribute to the software development life cycle methodology. Resolving technical issues of projects, exploring alternate designs, fostering teamwork, collaborating with stakeholders, and ensuring client satisfaction are key responsibilities. The certifications needed for this role include CSA and CIS (ITSM)/CAD, as well as ITIL V4 certification. About Mphasis: Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. The Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis's core reference architectures, tools, speed, innovation, domain expertise, and specialization play a pivotal role in building strong relationships with marquee clients.,

You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engaging stakeholders to conduct reviews through joint design sessions. Assisting with executing system validation, preparing the organization for the transition, and ensuring readiness for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development. Basic Qualifications: - 5+ years of experience in ServiceNow implementations and optimizations. - 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module. - 3+ years of experience in ITSM and CSM Pro. - Experience in Now Assist and Virtual Agent configurations. - Experience developing implementation plans in ServiceNow. - Knowledge of HR functions, processes, and best practices will be preferred. Preferred Qualifications: - Experience in Project Management. - Experience with a full ITSM and CSM suite implementation. Job Requirements: - Minimum 5+ years of ServiceNow development experience. - CSA/CAD certifications (Compulsory). - CIS-ITSM certification (Compulsory). - CIS-CSM certification (Compulsory). - Strong knowledge of JavaScript and Custom Applications. - Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. - Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. - Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. - Experience in agile development environments. - Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. - Excellent communication and presentation skills.,

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,

You will be reporting to the Senior Director of SaaS and will be responsible for customizing, developing, and supporting solutions on the Salesforce and ServiceNow platforms. The ideal candidate should possess a strong understanding of Salesforce.com and ServiceNow platforms, with basic to intermediate knowledge of integrations and security. Having an interest and ability to understand problems, design solutions, and execute critical paths is essential. Additionally, exceptional technical, analytical, and problem-solving skills are required, along with the ability to interact with all levels of the organization. We are looking for a self-starter with a proactive approach who can identify and suggest process improvements. Your responsibilities will include: - Daily administration of the ServiceNow system, such as implementing approved changes to forms, tables, reports, and workflows - Creating and customizing reports, homepages, and dashboards in ServiceNow - Ensuring the ServiceNow platform remains up-to-date by testing and installing updates, patches, and new releases - Designing and developing advanced ServiceNow customizations - Troubleshooting multiple integrations with ServiceNow and Rally - Managing ServiceNow security by overseeing roles and access control lists - Providing training to personnel on ServiceNow usage and processes, including creating supporting documentation - Collaborating with end-users to resolve support issues within ServiceNow - Conducting code reviews and developing, configuring, testing, and deploying solutions on the Salesforce platform - Configuring, designing, ensuring functionality, and providing end-user support on the Force.com platform - Implementing solutions in an agile environment, delivering high-quality code and configurations - Managing workflows, process builders, assignment rules, email templates, and other features - Handling data imports and exports, customizing objects, fields, reports, and 3rd party apps - Managing users, profiles, permission sets, security, and other administrative tasks - Leading testing of various functionalities, creating test data, test plans, and conducting feature testing - Demonstrating solutions to users, providing training, and documenting as necessary - Offering ongoing support and system administration to quickly resolve production issues - Mapping functional requirements to Salesforce.com features and functionalities - Implementing change control and best practices for system maintenance, configuration, development, testing, and data integrity - Utilizing Sales Cloud, ServiceNow, and Salesforce Community hands-on experience - Having a programming background to develop custom code using Visualforce, Apex, Lightning, and JavaScript as needed - Knowing when to use out-of-the-box functionality versus custom code We are looking for candidates who have: - Excellent listening, analytical, organizational, and time management skills - Strong written and oral communication skills, demonstrating diplomacy and professionalism - A strong work ethic, customer service mentality, and ability to work under pressure - Team player mindset with the ability to work cross-functionally, be self-driven, and motivated - Capability to work independently, lead projects of moderate complexity, and identify areas for process improvement - Creativity, problem-solving skills, and the ability to develop effective relationships with various stakeholders - Prioritization skills to meet deadlines in a fast-paced environment and embrace change - Bachelor's Degree in Computer Science or a related technical field, or equivalent experience - 3+ years of hands-on experience developing Salesforce and ServiceNow - Proficiency in Salesforce and ServiceNow programmatic features - Ability to dig into data, surface actionable insights, demonstrate sound judgment and decision-making skills - Experience with Data Loader and other data loading tools, MS Excel, and Database modeling - Additional knowledge in ServiceNow, Community, CPQ, Marketo, and other integrations is a plus - Proactivity, ability to manage changing priorities and workload efficiently Additional Information: - The recruitment process includes online assessments, which will be sent via email - The position is based in Pune office.,

As a Senior ServiceNow Developer with expertise in TSM and/or CSM modules, you will play a vital role in designing and developing custom solutions within the ServiceNow platform. Your responsibilities will include working extensively with TSM and/or CSM modules, developing and integrating REST/SOAP APIs for external systems, customizing Service Portals, UI Policies, Business Rules, and Client Scripts. Additionally, you will contribute to platform enhancements, automation, and continuous improvement while collaborating with cross-functional teams to understand requirements and deliver scalable solutions. To be successful in this role, you should have 5 to 8 years of hands-on experience in ServiceNow development, a strong knowledge of TSM and/or CSM modules, proficiency in ServiceNow scripting, APIs, and integration methods, experience with UI/UX customization using Service Portals, and a solid understanding of Business Rules, Client Scripts, and Workflows. Familiarity with ITIL processes such as Incident/Case, Change/Problem, CMDB is essential. Preference will be given to candidates who are certified in ServiceNow CSA, CSM, or TSM. Joining our team will provide you with a hybrid work environment based in Pune or Bangalore, offering a blend of remote flexibility and in-person collaboration. You will have the opportunity to work on enterprise-grade ServiceNow implementations, continuous learning, upskilling opportunities, and be part of a collaborative, high-performance work culture.,

You are a skilled ServiceNow Senior Developer with a minimum of 5 years of hands-on experience in designing, building, and customizing ServiceNow applications and workflows. Your primary responsibility is to develop and implement PH0-5 Workflows using Flow Designer. This includes building dynamic and configurable project task flows, supporting Acceptance and Phase-based workflows, and performing PTS Data updates using data sources and transform maps. Additionally, you will be implementing and managing ACLs for secure role-based access at field and table levels. You will assist in customizing and extending the PPM module to meet business requirements, including Change and Escalation Management, Document Workflow Management, automated email notifications, access configurations, and report generation features and fixes. Your role also involves developing additional form layouts, list views, and process automation scripts, as well as building and maintaining custom workflows for bulk data uploads and template management features. You will collaborate with the architect, testers, and end-users to deliver high-quality solutions, troubleshoot and debug issues across workflows and configurations. To excel in this role, you must have at least 2 years of hands-on experience as a ServiceNow developer and solid expertise with Flow Designer, PPM customizations, and Transform Maps. You should be familiar with ACLs, UI Policies, Business Rules, and Client Scripts, proficient in JavaScript and ServiceNow scripting methods, and have a strong understanding of ITSM and workflow design principles. A ServiceNow Certified System Administrator certification is required. Your success in this position will be supported by your excellent communication, teamwork, and problem-solving skills. This is a full-time, permanent position suitable for fresher candidates, with a day shift schedule from Monday to Friday at an in-person work location.,

As an Australian born company with over 350 dedicated staff across multiple countries, we take pride in our multi-award-winning business achievements. We have been recognized as the Asia Pacific & Japan ServiceNow Elite partner of the year for consecutive years, showcasing our commitment to excellence. Our success is rooted in a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. At our company, we focus on enterprise service management, digital transformation, customer experience, IT transformation, employee service experience, and integrated risk management. Our organizational values include a supportive learning environment, innovation, and a dedication to helping our employees explore new challenges and opportunities. In this role, you will work with a diverse customer base across various industries and sizes, engaging with clients ranging from commercial to enterprise level. Successful candidates will possess excellent ServiceNow development skills and the ability to adapt quickly to different contexts and customer needs. Key responsibilities include participating in client workshops, gathering requirements, designing solutions, and implementing technical best practices to deliver successful outcomes for our customers. You will be involved in process improvement, automation, and mentoring junior professionals to enhance their capabilities. To excel in this role, you should have a minimum of 3+ years of experience in ServiceNow design and development within a client-facing environment. Proficiency in various ServiceNow modules beyond ITSM, system integrations, and backend/front-end technologies is essential. Additionally, holding relevant certifications such as ServiceNow CSA + CIS ITSM and ITIL Foundation Certified is required. If you are a proactive, analytical problem-solver with a passion for technology and a desire to grow professionally, we encourage you to apply for this exciting opportunity to join our dynamic team and contribute to our continued success.,

Have 5+ years of Experience in ServiceNow Development. Preferably CSM Have CIS- ITSM or CIS-CSM Certification Perform development and configuration of a variety of areas including, Case Management, Service Portal, Maintain Catalog items Write advanced scripting in Business Rules, Script Includes, Client Scripts, Script Actions, Scheduled Jobs Create/configure UI Policies, UI Actions, ACLs, Notifications, UI Pages, UI Macros, and SLAs Integrations knowledge using REST Hands-on Experience on Service Portal. Creating Widgets, pages etc. Create and Configure Surveys Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. 7+ years Remote

Looking for a ServiceNow ITSM Developer with 3+ years of experience in ITSM configurations. Must be CAD certified. Strong in client scripts, business rules, and Flow Designer. Integration (REST) preferred. - Client Infosys, Payroll - Mr Hire

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hiring ServiceNow Professionals in the following areas: Our ServiceNow Competency is looking forward to hiring ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. You should have the ability to effectively communicate technical concepts within the team and work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: - Bachelor's degree in Computer Science, Information Systems, or a related field - Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Development & Implementation - Good experience in ServiceNow implementation, Service Catalog, and Flow designer flows - Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide - Strong interpersonal and communication skills Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service Request Management), ITOM (CMDB + Discovery), Software Asset Management. You should have 5+ years of ServiceNow Developer experience with 3+ years of experience in ServiceNow SAM application. Additionally, you should have hands-on design, development, and deployment experience with the ServiceNow platform. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language, and work on the Notification Engine by creating custom notification tags. It is nice to have ATF skills and must have the Flow designer flow experience. You must create Service Request Definitions (SRD) using a standard process as well as an Advanced level and have working experience in creating web services, fetching the data to the vendor form, and configuring Mid-Tier. You should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,

Hiring experienced ServiceNow Developers (5+ yrs) with expertise in ITSM, ITOM, CMDB, HRSD modules. Must have strong skills in JavaScript, Glide, workflows, integrations & upgrade cycles. Required Candidate profile ServiceNow Developer with 5+ years of hands-on experience in platform customization, scripting, module configuration, integrations, and upgrades across ITSM, ITOM, CMDB, and HRSD modules.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , APIs , Service Portal etc. Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc. Job Principal Consultant Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 2, 2025, 11:13:12 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,

Job Information Work Experience 8-10 years City Hyderabad Country India SKills: ServiceNow, FSM, ITOM, ITSM, CSM Service now Lead with expert knowledge level on theplatform and rich implementation experience of various modules (ITSM, FSM,ITBM, CSM) to meet the business needs. Resource with in-depth understandingof the ITIL processes, sound knowledge on OOTB implementation and integrationsat Enterprise level, excellent design and behavioral skills. Responsibilities: Demonstrate, design, and implement the platform modules inline with business needs. Design, develop and configure out of the box workflows,forms, scripts and create / maintain custom objects to meet businessrequirements using agile methodologies. Provide expert level support and maintain the ServiceNowplatform as per the agreed service levels (Available, Stable, Performant,Usable and Maintainable) Work closely with functional teams, architecture teams inpositioning the modules into the landscape. Play a key role in creating and adapting the designguidelines, best practises together with the Platform Architect, other Leadsand SEs Perform ServiceNow implementation tasks, including configuration, integration, testing, requirements analysis and solution design. Worked on full-scale implementation of Servicenow modulesfor ITSM, FSM, ITBM, CSM. Facilitate workflow enhancements to the ServiceNowapplication including automation and/or additional self-service features andfunctions. Understand the business needs and rapidly prototype newsolutions. Create and configure Business Rules, Client Scripts, UI Policies, UIActions and ACLs. Good hands-on experience on ServiceNow integration withother application/system Using SOAP, REST, JSON Coach/ guide the current ServiceNow team in support andoperations and projects Take active part in platform upgrades (impact analysis,identify upgrade path, realize) Provide technical and thought leadership in both systemintegration and application development, while also promoting best practices inthese areas Proactively work on limiting the customizations, demo theuseful features, optimize license/support costs, provide reporting &dashboards useful. Identifies opportunities for asset reuse that reducesoverall solution cost and development time Requirements: Bachelor's degree in Engineering, or equivalent experiencein related field 6-10 years of experience in Design, Develop ITapplications 5+ years of implementation/administration experience onServiceNow platform Hands-on experience in development / customization /configuration of ServiceNow modules for ITSM (Request, Incident, Change,Problem, Config), FSM, ITBM and CSM Demonstrates excellent knowledge ofServiceNow toolset and integrations with related systems Strong knowledge on the ServiceNow platform (Out of theBox features, workflows) (Optional) Certifications: ServiceNow Administratoror ServiceNow Implementation Certification of ITIL processes & Agilemethodologies is added advantage Experience as Java Developer, Scrum Masterfor the product team is an added advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#1AB2A6;border-color:#1AB2A6;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

As a Principal Consultant Service Now, you will play a crucial role in leading a team of developers, providing technical guidance, and ensuring successful project delivery. You will collaborate with clients to understand their requirements, design solutions on the ServiceNow platform, and oversee the development process. Your expertise in ServiceNow development, strong leadership skills, and proactive approach will be essential to drive continuous improvement and innovation. Your responsibilities will include mentoring and leading a team of developers, participating in requirement discovery sessions, designing and developing solutions on the ServiceNow platform, and ensuring quality through code reviews and testing. You will be responsible for creating and customizing workflows, translating business requirements into technical tasks, and maintaining technical documentation. Additionally, you will monitor the health and compliance of ServiceNow applications, provide production support, and assist in project estimation. To excel in this role, you should possess relevant experience in ServiceNow development, demonstrate leadership in client projects, and hold certifications such as Certified System Administrator (CSA) and other mainline Implementor certifications. Strong hands-on experience in Java scripting, debugging, and deployment, along with proficiency in various ServiceNow components, will be key to your success. Effective communication skills, problem-solving abilities, and a positive outlook are also crucial for client-facing roles and team collaboration. Preferred qualifications include knowledge of tools like Azure DevOps, TFS, Jira, or Rally, which can enhance your project management capabilities. By staying current with new ServiceNow capabilities, contributing to best practices, and leading training workshops, you will contribute to the continuous development of the team and drive professional advancement. If you are a self-motivated individual with a passion for technology, a hunger for learning, and a drive to make a meaningful impact, we invite you to join us on our journey of creating a better world through innovative solutions and relentless pursuit of excellence.,

Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services

Mobile Developer - Design and develop mobile interfaces and workflows using ServiceNow Mobile Studio and Applets . Implement and configure mobile app configurations, navigation, and branding within the ServiceNow platform. Collaborate with product owners and UX/UI designers to ensure a responsive and intuitive mobile user experience. Integrate ServiceNow mobile apps with platform features (Forms, Lists, Notifications, Approvals, etc.). Optimize app performance, troubleshoot issues, and perform root cause analysis. ServiceNow development experience, with hands-on experience in Now Mobile and Mobile Agent app configuration. Proficient in ServiceNow Applets, Mobile Studio, and Flow Designer . Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide APIs) , and integrations. Familiarity with UI Policies, UI Scripts, Client Scripts, and REST APIs in the context of mobile. Experience with Agile methodologies and CI/CD practices . Good problem-solving, communication, and interpersonal skills. Preferably ServiceNow CAD certified