3CLogic provides an innovative cloud-based customer communication platform that focuses on enhancing customer engagement through voice, chat, and social media channels.
Noida, Sector-142
INR 10.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Strong hands-on experience in SQL (MySQL/Postgres) and log analysis. Programming ability in Python, Node.js, or Java for debugging, automation, or support tooling. Experience with ITSM platforms such as ServiceNow or JIRA. Solid grasp of telephony and contact center systems SIP, IVR, ACD configurations, call routing logic. Excellent written and verbal communication skills with a global customer base. Prior experience in high-impact technical support or DevOps-style triage environments.
Noida, Sector 142
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
a) Proven hands-on experience in building highly available, secure, robust, and scalable applications. b) Rich experience in Core Java, Spring, SpringBoot, Node, AWS, Databases (RDBMS, NoSQL), Redis, REST. c) Experience in cloud-native/micro-services technologies like Docker, Kubernetes, Spring Cloud. d) Hands on experience with queuing services like Kafka, SQS, Kinesis e) Sound knowledge of object-oriented design, design patterns, data structures, concurrency, and multi-threading.
Noida
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Position Name : Dot net Developer Experience : 3 to 7 yrs Job Type : Permanent Location : Sector-142, Noida Position Summary : 3CLogic is seeking a Software developer with expertise in C# language and .net framework 4.5.2+. Candidate must have advance programming constructs mainly Linq, Asynchronous Programming, Task Parallel Library, WCF, Events and Delegates, File IO, Serialization, Windows Service etc. Key Responsibilities : - Design, build, and maintain efficient, reusable, and reliable code. - Ensure the best possible performance, quality, and responsiveness of applications - Identify bottlenecks and bugs, and devise solutions to these problems - Help maintain code quality, organization, and automation - Investigate and develop skills in new technologies. Qualifications : - Data Structures(List, Dictionary, Hashtable, Stacks, Queues etc) - Deep Knowledge of HTTP Protocol. SOAP, XML, JSON - Should have some experience in Profiling .Net Applications - Good understanding of OOPS - Should be able to write and debug multi threaded applications. - Strong development background in .net, C#, XML, LINQ, WCF Should have : - Have Practical experience working in large monolithic codebase. - Good understanding of design patterns - Good problem-solving skills. - Should be willing to work on new technologies - State machine Working Knowledge of : - Amazon Web Services - Inno Setup, WinDbg, SIP, Sockets - Restful services, WebSocket - Jira, SVN, GIT Benefits : - Flexible Working Hours. - Hybrid Working Style. - Personal Accidental Insurance. - Health Insurance to Self, Spouse and two kids. - 5 days working week.
Noida
INR 9.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Job Type : Permanent Position Summary : The candidate suitable for this role of Technical Lead (Principal Architect) is responsible for leading the development and implementation of complex software solutions. This role involves a high level of technical expertise and the ability to guide and mentor junior team members. The Technical Lead (Principal Architect) will collaborate with cross-functional teams to define, design, and ship new features while maintaining high standards of software quality. Key Responsibilities : - Design and develop high-volume, low-latency applications for mission-critical systems, delivering high availability and performance. - Contribute to all phases of the development lifecycle, from concept and design to testing. - Write well-designed, testable, and efficient code. - Ensure designs comply with specifications. - Prepare and produce releases of software components. - Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Skills : - Proven hands-on experience in building highly available, secure, robust, and scalable microservices with high throughput. - Rich experience in Nodejs, Java, Spring Boot, JPA, AWS, Databases (preferable: RDBMS -MySQL, NoSQL - MongoDB), Redis, REST. - Hands on experience with queuing services like Kafka, SQS, Kinesis. - Sound knowledge of object-oriented design, design patterns, data structures, concurrency, and multi threading. - Strong analytical, communication and interpersonal skills. - Conversant with tools like GIT, JIRA, NPM, Maven. - Experience of working in Agile software development environment. - Enjoy solving complex problems and taking challenges. - Quick learner and self-initiator. - Work independently with minimal supervision and mentoring junior members of the team. - Be motivated to learn new technologies and provide innovative solutions to complex problems.
Noida
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Experience : 4 to 6 yrs Job Type : Permanent Location : Sector-142, Noida Position Summary : The candidate suitable for this role of Senior Software Engineer will be responsible for leading the development and implementation of complex software solutions. This role involves a high level of technical expertise and the ability to guide and mentor junior team members. The Senior Software Engineer will collaborate with cross-functional teams to define, design, and ship new features while maintaining high standards of software quality. Key Responsibilities : - Design and develop high-volume, low-latency applications for mission-critical systems, delivering high availability and performance. - Contribute to all phases of the development lifecycle, from concept and design to testing. - Write well-designed, testable, and efficient code. - Ensure designs comply with specifications. - Prepare and produce releases of software components. - Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Skills : - 4-6 years of experience in software development. - Solid background in GoLang. - Strong data structures and algorithms concepts. - Designing and problem-solving skills, with a strong bias for architecting for performance and scalability. - Sound knowledge of cloud services and Kubernetes. Good to have Skills : - Good Understanding SIP/RTP protocols - Hands-on experience with any of FreeSWITCH/Asterisk/OpenSIPS/Kamailio open source VoIP softwares. Qualifications : - B. Tech/M. Tech/MCA in Computer Science Benefits : - Flexible Working Hours. - Hybrid Working Style. - Personal Accidental Insurance. - Health Insurance to Self, Spouse and two kids. - 5 days working week.
Noida, Greater Noida
INR 17.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Position Name : Senior Voice AI Developer / Voice AI Architect Experiencev : 5 to 8 yrs Job Type : Permanent Location : Sector-142, Noida Position Summary : We are looking for a dynamic Senior Voice AI Developer / Voice AI Architect to spearhead our AI initiatives, guiding the integration of artificial intelligence into various aspects of our business. You will design AI systems from the ground up, collaborate with multidisciplinary teams to tailor AI solutions to specific business needs, and ensure these solutions are scalable and sustainable. Your expertise will help us harness the power of AI to drive innovation, improve decision-making, and maintain competitive advantage in our industry. Key Responsibilities : - Design, develop, and oversee the implementation of end-to-end AI solution - Collaborate with business and IT stakeholders to understand and fulfill the AI needs of the organization - Create architectural approaches for AI software and hardware integration - Define AI solution objectives and ensure alignment with business outcomes - Monitor AI industry trends and maintain state-of-the-art industry knowledge - Implement best practices for AI testing, deployment, and maintenance Qualifications : - Candidates should be B.tech/M.tech/MCA (CSE/IT) preferably from premium institutes. - 5+ years of experience in Node.js / javascript / TypeScript - 3+ years of relevant experience in AI Frameworks Mandatory Skills : - Google Dialog flow, Google STT/TTS & Nodejs Node.js: Competent in developing and maintaining applications. GCP Services: Proficient in GCP logs, services, and custom deployment configurations. Dialog flow Expertise: Strong understanding of conversational agent design and integration for Voice Applications. Speech-to-Text & Text-to-Speech: Functional knowledge of speech processing. Functional Knowledge of Audio Streaming/Processing Applications Function Knowledge of Conversational AI Generative AI: Foundational understanding of Gen AI concepts and applications. - Proven understanding of scalable computing systems, microservices architectures, software architecture, data structures, and algorithms - Working with defined processes and policy (e.g. Peer review, test driven development, coding standards and deployment process) - Excellent proven analytical problem solving skills. - Self-motivated high performer and able to perform with minimal supervision, who can lead by example. - Excellent written and verbal communication skills. Good To Have : - Open AI - Real Time API - Exp. in Integration with Azure Open AI - Working Knowledge of Any CCAI Framework/Applications - Audio Intelligence Frameworks - Experience with Back-end technologies like NoSQL, RDBMS, Cache Management - Experience working with AWS Technologies - Lambda, API Gateway, S3 - Agile Development Methodology - Experience to work with geographically distributed teams - Knowledge of any CRM (WFM) will be a bonus, preferably ServiceNOW is a big plus. Benefits : - Flexible Working Hours. - Hybrid Working Style. - Personal Accidental Insurance. - Health Insurance to Self, Spouse and two kids. - 5 days working week.
Noida
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Position Summary : The candidate suitable for this role of Senior Software Engineer will be responsible for leading the development and implementation of complex software solutions. This role involves a high level of technical expertise and the ability to guide and mentor junior team members. The Senior Software Engineer will collaborate with cross-functional teams to define, design, and ship new features while maintaining high standards of software quality. Key Responsibilities : - Design and develop high-volume, low-latency applications for mission-critical systems, delivering high availability and performance. - Contribute to all phases of the development lifecycle, from concept and design to testing. - Write well-designed, testable, and efficient code. - Ensure designs comply with specifications. - Prepare and produce releases of software components. - Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Skills : - 4-6 years of experience in software development. - Solid background in GoLang. - Strong data structures and algorithms concepts. - Designing and problem-solving skills, with a strong bias for architecting for performance and scalability. - Sound knowledge of cloud services and Kubernetes. Good to have Skills : - Good Understanding SIP/RTP protocols - Hands-on experience with any of FreeSWITCH/Asterisk/OpenSIPS/Kamailio open source VoIP softwares. Qualifications : - B. Tech/M. Tech/MCA in Computer Science Benefits : - Flexible Working Hours. - Hybrid Working Style. - Personal Accidental Insurance. - Health Insurance to Self, Spouse and two kids. - 5 days working week.
Noida
INR 25.0 - 32.5 Lacs P.A.
Work from Office
Full Time
-5-7 years of experience in Software/Application development/enhancement and handling high-priority customer escalations. - Rich experience in Node.Js, JavaScript, Angular, AWS (S3, Lambda, EC2, Dynamo, Cloudfront, ALB). - Good Experience in Redis, DynamoDB, SQL Databases - Good Experience with Microservices - Strong analytical, communication and interpersonal skills.
Noida
INR 30.0 - 40.0 Lacs P.A.
Work from Office
Full Time
-Minimum of 8 years of comprehensive software development experience with a solid background in system architecture and design. -Hands-on experience architecting and delivering microservices-based solutions in production environments. -In-depth knowledge of AWS services such as Lambda, API Gateway, S3, Secrets Manager, ElastiCache, and MSK. -Expertise in architectural design patterns, multi-threading, and system scalability techniques. -Strong experience in the design and architecture of modern web applications using Angular, Node.js, TypeScript, and JavaScript. -Proficient in developing, debugging, and deploying Node.js and JavaScript-based applications. -Experience with containerization tools (e.g., Docker), CI/CD pipelines, and cloud-based infrastructure (AWS). Skilled in managing and developing both relational and NoSQL databases, including effective caching strategies.
Noida
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
1.User Research & Analysis Conduct usability testing to gather deep insights. Synthesize findings into personas, customer journey maps, and user flows. 2.Product Design Translate complex SaaS features into clean, accessible, and efficient user interfaces. Create wireframes, mockups, and interactive prototypes using tools like Figma Work on responsive design systems across web and desktop environments. 3.Collaboration Work closely with Product Managers to define product goals and feature requirements Collaborate with engineers to ensure the feasibility and accurate implementation of designs. Participate in agile ceremonies, including sprint planning and design reviews. 4. Iteration & Validation Rapidly iterate designs based on feedback, data, and changing business needs. Use analytics and feedback to validate design effectiveness. 5. Design Systems & Standards Contribute to and help maintain our design system and UI component libraries. Advocate for consistent and accessible design across the platform.
Noida
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services
Noida
INR 5.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: 1. Monitor infrastructure and applications using Nagios, Prometheus, and Grafana 2. Respond to alerts/incidents, investigate issues, and perform first-level triage and resolution - Perform system health checks, routine maintenance, and patch verification 3. Manage cloud infrastructure alerts and resource usage on AWS 4. Execute scripts and operational procedures (SOPs) for recurring tasks and issues - Escalate issues based on severity and defined SLAs to L2/L3 or respective teams - Log incidents and detailed action notes in the ticketing system (JIRA, ServiceNow, etc.) - Create and maintain monitoring dashboards and alert configurations 5. Participate in shift rotations (Morning, Evening, Night - 8 hrs per shift)
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