Job
Description
**Job Description:** At South Star, you will be part of a team dedicated to empowering businesses in the telecom sector through comprehensive IT infrastructure support and management solutions. Specializing in various services like application environment support, network monitoring, and end-user support, our focus on the telecom industry enables us to deliver tailored results to our unique clients. **Key Responsibilities:** - Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow platform. - Design and develop ServiceNow applications, modules, and integrations based on business needs. - Configure and customize ServiceNow modules including Incident Management, Change Management, Problem Management, and Service Catalog. - Develop, maintain, and troubleshoot ServiceNow workflows, UI design, forms, reports, and dashboards. - Implement ServiceNow best practices for development, configuration, and customization. - Perform unit testing, troubleshooting, and debugging of ServiceNow applications and integrations. - Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. - Provide technical expertise and support to end-users, administrators, and stakeholders. **Qualifications Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 3-5 years of experience as a ServiceNow Developer or similar role. - Proficient in ServiceNow platform administration, development, and customization. - Proven experience with ServiceNow modules and integration technologies. - Hands-on experience with HTML, CSS, JavaScript, and ITIL processes. - Strong problem-solving skills and attention to detail. - Excellent communication and collaboration skills. - ServiceNow certification(s) such as Certified ServiceNow Administrator (CSA) or Certified ServiceNow Developer (CSD) is a plus. **Job Description:** At South Star, you will be part of a team dedicated to empowering businesses in the telecom sector through comprehensive IT infrastructure support and management solutions. Specializing in various services like application environment support, network monitoring, and end-user support, our focus on the telecom industry enables us to deliver tailored results to our unique clients. **Key Responsibilities:** - Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow platform. - Design and develop ServiceNow applications, modules, and integrations based on business needs. - Configure and customize ServiceNow modules including Incident Management, Change Management, Problem Management, and Service Catalog. - Develop, maintain, and troubleshoot ServiceNow workflows, UI design, forms, reports, and dashboards. - Implement ServiceNow best practices for development, configuration, and customization. - Perform unit testing, troubleshooting, and debugging of ServiceNow applications and integrations. - Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. - Provide technical expertise and support to end-users, administrators, and stakeholders. **Qualifications Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 3-5 years of experience as a ServiceNow Developer or similar role. - Proficient in ServiceNow platform administration, development, and customization. - Proven experience with ServiceNow modules and integration technologies. - Hands-on experience with HTML, CSS, JavaScript, and ITIL processes. - Strong problem-solving skills and attention to detail. - Excellent communication and collaboration skills. - ServiceNow certification(s) such as Certified ServiceNow Administrator (CSA) or Certified ServiceNow Developer (CSD) is a plus.