301 Itil Processes Jobs

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. Embracing diversity and inclusion, it's a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities, and expanding skills and expertise. Encouraged to further your career within the global team, prepare for future advancements. As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Proactively monitor, identify, investigate, and resolve technical incidents and problems, ensuring service quality and client satisfaction. Manage work queues, address incidents and requests within SLAs, and update tickets with actions taken. Collaborate with teams and clients to provide second-level support, ensuring efficient problem resolution and seamless communication. Execute changes meticulously, contribute to change management with detailed documentation, and identify tasks for automation. Audit incident and request tickets for quality, recommend improvements, and handle client escalations with professionalism. Assist in disaster recovery functions and tests when necessary, contributing to various projects and maintaining a positive outlook in high-pressure situations. Requirements include moderate-level experience in managed services roles, familiarity with ticketing tools, ITIL processes, and planning activities/projects. Ability to adapt to changing circumstances, effective communication, and working well under pressure. Commitment to client satisfaction and a Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: On-site Working Equal Opportunity Employer,

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise helps keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You are the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you are instrumental in maintaining service quality. You collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have moderate-level experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools (preferably ServiceNow), familiarity with ITIL processes, and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account, ability to work longer hours when necessary, and adapt to changing circumstances with ease are essential. You should have proven ability to communicate effectively and work across different cultures and social groups, maintain a positive outlook, work well under pressure, and have a commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. A Bachelor's degree in IT/Computing or equivalent work experience is required. This is an on-site working position at an Equal Opportunity Employer.,

To successfully fulfill the role of a Solution Architect for Oracle products, you will be required to attend meetings with potential customers to understand their technical and business needs. You will need to create tailored solutions around Oracle services, including cloud technologies, and deliver them in a professional manner and within agreed timeframes. Your responsibilities will also include preparing and delivering technical presentations, especially to C-Level executives, highlighting the key benefits and differentiators of Oracle services. Collaboration with the sales team to identify customer issues and provide suitable solutions will be a crucial part of your role. You will be expected to conduct sales enablement sessions on Oracle products and services and work closely with Product Management to provide feedback on existing services and contribute to the development of new services. Building strong relationships, both internally and externally, will be essential. You should actively seek new sales opportunities by developing relationships with prospective customers, demonstrating a clear understanding of their business drivers and risks involved. Additionally, you will be responsible for selling technical solutions with professionalism and enthusiasm, while also providing accurate and timely management information. In terms of qualifications, the ideal candidate should have a minimum of 15 years of experience working with Oracle technologies, with at least 7 years in a pre-sales or solution architect role. Strong client-facing experience and a good understanding of operational and compliance processes within the private banking industry are preferred. The candidate should possess in-depth knowledge of Oracle Technologies such as Database, WebLogic, Golden Gate, Oracle Identity Management, Exadata, and Oracle Cloud Infrastructure. Experience with Open Source technologies would be beneficial. Proficiency in working on complex solutions related to managed services, along with a good grasp of ITIL processes, is required. Key skills for this role include the ability to showcase and discuss various customer solution designs, understand customer requirements, and build solutions that can be replicated across different customers. Strong relationship-building skills, the capability to write detailed service scope statements, and the aptitude to articulate the value proposition of solutions to both IT and business teams are integral to this position. The ability to work in a fast-paced environment, prioritize tasks effectively, and potentially manage projects will be advantageous.,

As a member of the Business Application Consulting team at PwC, you will specialize in providing consulting services for various business applications to help clients enhance their operational efficiency. Your role will involve analyzing client requirements, implementing software solutions, and offering training and support for the seamless integration and utilization of business applications. By connecting Salesforce with other systems, applications, or databases, you will facilitate the smooth flow of data and process automation. Your responsibilities will include designing, developing, and implementing integration solutions using various technologies and tools such as Salesforce APIs, middleware platforms, and web services. You will be focused on building meaningful client relationships, learning to manage and inspire others, and navigating complex situations to grow your personal brand and technical expertise. Anticipating the needs of your teams and clients, you will deliver high-quality solutions while embracing ambiguity and using challenging moments as opportunities for personal growth. To excel in this role, you should respond effectively to diverse perspectives, utilize a wide range of tools for problem-solving, employ critical thinking to simplify complex concepts, understand project objectives, adapt to changing business contexts, enhance self-awareness through reflection, interpret data for insights, and uphold professional and technical standards. Joining our Managed Services team will give you the chance to collaborate with multiple teams to help clients implement new capabilities, achieve operational efficiencies, and leverage technology effectively. As part of the Application Evolution Services team, you will assist organizations in optimizing their enterprise applications, driving transformation, and fostering innovation to enhance business performance. By managing and maintaining application ecosystems, you will support clients in maximizing the value of their Salesforce investment across various functions like sales, service, marketing, and customer relationship management. Minimum qualifications for this role include a Bachelor's degree in Computer Science or Management Information Systems, along with at least 3 years of experience in Salesforce.com. Possessing certifications such as Certified Administrator, Certified Developer, Certified Business Analyst, or Certified Sales/Service Consultant is preferred. You should have a proven track record of success as an individual contributor and team member, with expertise in communication, leadership, client relationship management, process improvement, system implementation, and Salesforce application knowledge. In addition to technical skills, you will be expected to lead team meetings, extract relevant metrics, offer subject matter expertise, participate in process redesign, manage system features implementation, evaluate customer processes against Salesforce functionality, document business requirements, provide automation solutions, and contribute to system enhancements. Familiarity with Salesforce components like flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services, as well as experience in managed services and international projects, will be advantageous for this role. With 5-9 years of experience, you will play a crucial role in delivering high-quality solutions, meeting engagement SLAs and KPIs, and contributing to the overall success of the team and clients. ITIL process knowledge and understanding are highly preferred, along with a strong background in team management and Salesforce development.,

As an experienced Quality Assurance professional with 5-8 years of overall QA experience, you will be responsible for various key responsibilities related to the ServiceNow platform. Your primary duties will include defining test strategy, scenarios, traceability matrix, and success criteria. You will collaborate with functional consultants and client UAT teams to ensure smooth coordination. Managing defect triage, retesting, and sign-off procedures will be crucial aspects of your role. Additionally, you will be involved in supporting test automation planning where applicable. To excel in this role, you must possess strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules. Familiarity with form design, business rules, flow designer, and custom scripts within the ServiceNow environment is essential. Your experience should also include integration testing with external systems using REST/SOAP APIs. Knowledge of ITIL processes and best practices will be advantageous. Your analytical, troubleshooting, and documentation skills will be put to the test in this position. Effective verbal and written communication skills are essential for successful collaboration within the team and with stakeholders. Holding a ServiceNow System Administrator Certification is mandatory for this role. If you are looking for a challenging opportunity to leverage your QA expertise on the ServiceNow platform, this position based in Noida/Bangalore could be the perfect fit for you.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society. Embracing diversity and inclusion, it provides a workplace where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), your role involves providing a managed service to clients to ensure the operational status of their IT infrastructure and systems. You are responsible for proactively identifying, investigating, and resolving technical incidents and problems, thereby restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. Your focus is on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to or support project work as required. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors before or when they occur. - Investigating first-line incidents and identifying root causes. - Providing telephonic or chat support to clients. - Scheduling maintenance activity windows for patching and configuration changes. - Ensuring service continuity through required handover procedures for shift changes. - Reporting and escalating incidents when necessary. - Resolving incidents and requests efficiently and comprehensively. - Updating knowledge articles or creating new ones. - Identifying opportunities for work optimization and process improvement. - Contributing to project work as needed. - Implementing and delivering Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering changing circumstances. - Maintaining a positive outlook and working well under pressure. - Willingness to work hard and extra hours when necessary. - Active listening techniques and adaptability to changing circumstances. - Client-centric approach and creating positive client experiences. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent qualification. - Relevant certifications in services provided (e.g., CCNA, Microsoft Certified, AWS Certified, etc.). - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services. - Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain. Workplace type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in moving confidently into the digital future. As a Global Top Employer, NTT DATA has experts in over 50 countries and a diverse partner ecosystem. The services offered include consulting, data and artificial intelligence, industry solutions, as well as the development and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

As a Database Administrator SME with over 10 years of experience in database administration, including 5 years specifically in Exadata DMA, you will be responsible for managing and optimizing database infrastructure components. Your primary focus will be on Exadata admin consulting and Oracle database management, with optional experience in Mongo. Your role will require proven expertise in Oracle RDBMS architecture and design, RMAN Backup & Recovery, Security, Data Guard, ASM & RAC. Proficiency in troubleshooting complex performance issues, Oracle Database Patching, Upgrades & Migrations, as well as monitoring & performance analysis through OEM will be essential. Experience in Oracle Golden Gate, handling Disaster Recovery tests, and working in a large-scale environment with at least 1000+ databases will be crucial. Previous experience in the banking domain is preferred, along with expert knowledge of ITIL processes and exceptional communication skills to collaborate with global teams and clients. Your ability to analyze, diagnose, and solve problems, along with crisis management skills in a globally distributed environment, will be valuable. Experience in automated operations environments and managing operations on core & cloud-based infrastructures is desired. Preferred qualifications include experience supporting operations in an As a Service Platform environment. At Socit Gnrale, we believe in the power of people to drive change and shape the future. If you are looking to make a positive impact, innovate, and work in a stimulating environment, we welcome you to join us. Our commitment to ESG principles and sustainability is reflected in our business activities, work environment, and responsible practices. By joining us, you will have opportunities to engage in solidarity actions, contribute to ESG strategies, and grow both personally and professionally.,

You should have a stronghold on Mainframe & Database Architecture, with expertise in Mainframe Database concepts. You will be required to work closely with various vendors & application teams to troubleshoot application issues. Your role will involve hands-on knowledge in Mainframe Database offline & online Utilities, as well as experience with ISV tools like BMC and CA products. Additionally, you should have hands-on experience in Mainframe Db2 System Upgrades and Migration activities, as well as proficiency in SMP/e tools. A basic understanding of DR concepts and the DBA role in DR activities is also necessary. Your knowledge of JCL and its various concepts will be essential for this role, along with experience in performance monitoring and relevant tools. It is important for you to have in-depth knowledge of ITIL processes such as Incident Management, Problem Management, Configuration Management, and Change Management processes. Previous experience in a customer-facing role with excellent communication skills is highly desirable. Moreover, you should possess strong technical knowledge and demonstrate an eagerness to learn new technologies to excel in this position.,

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimizing of the managed services process, tools, and services. We are seeking a highly skilled Technical Lead with expertise in TIBCO Business Works, TIBCO Business Events, TIBCO Data virtualization, Enterprise Service Bus (ESB), TIBCO HAWK technologies. The Lead candidate requires Managing offshore tea, co-ordinating with Onsite Tech leads, skills on design documents, excel trackers and design and development of CEP and Integration applications. Knowledge or experience on Tibco Data Virtualization. Design and development of Complex event processing solutions using TIBCO Business Events 5.x and above, Development of Rules, Rule Functions, Decision Tables, Event Streaming, etc., Design and development of Integration applications using TIBCO Business Works 5.x and above, TIBCO EMS, KAFKA, Java Programming technologies. Ability to handle complete SDLC Life cycle i.e development, bug fix, enhancements, deployments. Provide technical leadership and guidance to a team of software engineers, ensuring the use of best practices and adherence to quality standards. Oversee the end-to-end integration process, from initial design through to implementation and maintenance. Work closely with cross-functional teams to ensure seamless integration and deployment of solutions. Troubleshoot and resolve complex technical issues, providing expert-level support for TIBCO-based systems. Maintain and update technical documentation, including architecture diagrams, design specifications, and operational procedures. Monitor system performance and recommend improvements to enhance efficiency and reliability. Stay informed about industry trends and emerging technologies in integration, recommending new tools and practices as appropriate. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 5+ years of experience in software engineering, with a focus on integration solutions using TIBCO Business Works 5.x and above, TIBCO Business Events 5.x and above, TIBCO EMS, TIBCO HAWK. Experience in messaging solutions using TIBCO EMS, MQ, other JMS providers. Experience in TIBCO Data Virtualization. Experience/Strong Knowledge of Java, KAFKA streaming is preferable. Proven experience in developing and implementing RESTful/SOAP services and other integration protocols. Demonstrated experience leading technical teams and managing complex integration projects. Excellent problem-solving skills with the ability to handle multiple tasks and projects simultaneously. Strong verbal and written communication skills, with the ability to effectively interact with technical and non-technical stakeholders. Familiarity with Agile/Scrum methodologies is a plus. Preferred Qualifications Professional TIBCO certification(s). TIBCO Business Works 5.x and above, TIBCO Business Events 5.x and above are mandatory. Experience/Knowledge with cloud platforms and services. Previous experience working in a globally distributed team environment. Benefits Competitive salary and performance-based bonuses. Comprehensive healthcare benefits, including medical, dental, and vision coverage. Opportunities for professional development and career progression. Flexible working arrangements, including potential for remote work. A career in our Managed Services team will provide you with an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Data, Testing & Analytics as a Service team brings a unique combination of industry expertise, technology, data management, and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design, build, and operate the next generation of software and services that manage interactions across all aspects of the value chain. Candidate is expected to demonstrate extensive knowledge and/or a proven record of success in the following areas: Should have a minimum of 6 years hand on experience building advanced Data warehousing solutions on leading relational or cloud platforms. Should have a minimum of 3-5 years of Operate/Managed Services/Production Support Experience. Should have extensive experience in developing scalable, repeatable, and secure data structures and pipelines to ingest, store, collect, standardize, and integrate data for downstream consumption like Business Intelligence systems, Analytics modeling, Data scientists, etc. Designing and implementing data pipelines to extract, transform, and load (ETL/ELT) data from various sources into data storage systems, such as data warehouses or data lakes. Should have experience in building efficient ETL/ELT processes using Informatica 10.x or above. Informatica BDM is a plus. Troubleshoot and resolve issues related to data quality, data load failures, and performance bottlenecks using Informatica and SQL/PL-SQL. Implementing data validation and cleansing procedures will ensure the quality, integrity, and dependability of the data. Improve the scalability, efficiency, and cost-effectiveness of data pipelines. Write complex SQL queries for large-scale data extraction, transformation, and reporting. Implementing and maintaining data security and privacy measures, including access controls and encryption, to protect sensitive data. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Should have experience in Building and maintaining Data Governance solutions (Data Quality, Metadata management, Lineage, Master Data Management, and Data security) using industry-leading tools. Scaling and optimizing schema and performance tuning SQL and ETL/ELT pipelines in data lake and data warehouse environments. Should have Hands-on experience with Data analytics tools like Informatica, SSIS, Alteryx, etc. Should have Experience of ITIL processes like Incident management, Problem Management, Knowledge management, Release management, Data DevOps, etc. Should have Strong communication, problem-solving, quantitative, and analytical abilities. Nice To Have Informatica Power Centre certification.,

This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Enterprise Commissions, Territories, Commissions Reporting, Java, Linux, Microsoft , relational databases, message queuing, AWS cloud services, and more. About the role Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and a curiosity about emerging technologies. About You Youre a fit for the role if your background includes: 3+ Years of experience in .Net based applications, software development and/or technology infrastructure and operations. Bachelors degree or equivalent required; Computer Science or related technical degree preferred. Fluent in speaking and writing English. Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. Experience in supporting applications built on modern application architecture and cloud infrastructure. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. ITIL Certification preferred. Good to have skill is Java based application knowledge #LI-NP1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

As a Security Managed Services Engineer (L2) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational efficiency of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients while adhering to service level agreements (SLA). Your focus will be on second-line support for incidents and requests of medium complexity, contributing to project work when necessary. Your key roles and responsibilities include proactively monitoring work queues, resolving incidents/requests within agreed SLAs, updating tickets with resolution tasks, identifying and analyzing issues, providing second-level support, communicating with teams and clients, executing changes with risk identification and mitigation plans, following shift handover processes, escalating tickets when necessary, working with automation teams for task optimization, and collaborating with various resolver groups. Moreover, you will lead initial client escalations, contribute to change management processes, execute approved maintenance activities, audit incident and request tickets for quality, produce trend analysis reports for automation, and contribute to disaster recovery functions and tests as required. In terms of knowledge, skills, and attributes, you should possess effective communication skills across different cultures, excellent planning abilities, a positive outlook, resilience in high-pressure environments, client-centric approach, active listening skills, adaptability, and a commitment to meeting clients" requirements. Academically, you are expected to hold a Bachelor's degree in IT/Computing or equivalent, along with relevant certifications in the supported services. Certifications such as CCNA (mandatory), CCNP in Security, or PCNSE are advantageous. The ideal candidate will have a moderate level of experience in managed services handling Security Infrastructure, familiarity with ticketing tools like Service Now, working knowledge of ITIL processes, and experience collaborating with vendors and third parties. This is an on-site working role at NTT DATA, a trusted global innovator of business and technology services. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in research and development to facilitate organizations" transition into the digital future. As an Equal Opportunity Employer, NTT DATA offers a diverse and inclusive workplace environment where employees can thrive and make a meaningful impact.,

As an Incident Manager, your primary responsibility will be to manage and resolve incidents efficiently to minimize their impact on business operations. You will be in charge of monitoring and overseeing the Network Operations Centre (NOC) activities. It will be essential for you to implement and maintain routing and switching protocols effectively. Ensuring adherence to ITIL processes and best practices will be a crucial aspect of your role. Root Cause Analysis (RCA) for incidents and the development of Standard Operating Procedures (SOPs) will also fall under your purview. Collaboration with cross-functional teams will be key to ensuring timely resolution of incidents. Accurate documentation of incidents and maintaining relevant records will be part of your daily tasks. You should have a proven track record in Incident Management and possess a strong knowledge of NOC operations. Expertise in routing and switching, along with a solid understanding of network infrastructure, will be necessary. Familiarity with ITIL processes is a must, and your ability to perform Root Cause Analysis (RCA) will be essential. Experience in developing and maintaining Standard Operating Procedures (SOPs) will be beneficial for excelling in this role.,

As a Rubrik Admin, you will be responsible for designing, implementing, managing, and maintaining Rubrik backup solutions. Your role involves configuring, scheduling, and taking manual backups for various operating systems. You should have a strong background in Rubrik Backup Administration, particularly with high-end storage devices. You will act as a subject matter expert, providing direct technical support for planning, coordinating, installing, implementing, and testing releases, upgrades, or changes to backup solutions. Developing, documenting, and maintaining procedures for system utilities such as backup/restore, performance tuning, and configuration of environments will also be part of your responsibilities. Other tasks include performing restores on demand, conducting Instant VM recovery and Live mounts, protecting databases, managing volumes, and handling backups using Rubrik CDM and its upgrades. You will need to meet service level agreements for clients, prepare Root Cause Analysis reports, and provide primary/secondary on-call support. Monitoring backup schedules, troubleshooting backup failures, and having knowledge of basic networking principles, including routing, subnets, firewalls, VSS snapshots, and VMware, are essential for this role. Strong oral and written communication skills are necessary for interacting with technical peers and customers. Additionally, a good understanding of ITIL processes is required to excel in this position. If you have 4 to 8 years of experience in Rubrik administration and are located in Pan India, this role offers a challenging and rewarding opportunity to showcase your expertise in backup solutions and technical support.,

You should have a minimum of 4+ years of experience in IT service management, specifically focusing on incident management. Possessing an ITIL Foundation or Intermediate or Expert certification would be advantageous. Your responsibilities will include managing incidents, major incidents, and problems, preferably in a ServiceNow environment. You should have a solid understanding of IT infrastructure components, relationships, and dependencies, as well as proficiency in ITIL processes and best practices. Strong analytical and problem-solving skills are essential for this role. Effective communication and collaboration skills are necessary to engage with cross-functional teams. Additionally, you should have strong organizational, reporting, and documentation abilities. The ability to thrive in a fast-paced, collaborative team environment is crucial. Attention to detail and a dedication to delivering high-quality results with a focus on continuous improvement are key attributes. Experience with Service Integration and Management (SIAM) would be considered a plus.,

You should have a minimum of 4+ years of experience in IT service management, focusing on Configuration management. Possessing ITIL Foundation or Intermediate or Expert certification would be an added advantage. Your responsibilities will include managing Configuration Management and CMDB administration, preferably within a ServiceNow environment. You should have a solid understanding of IT infrastructure components, relationships, and dependencies. Familiarity with data quality management principles and practices is essential. A strong grasp of ITIL processes and best practices is required. Excellent analytical and problem-solving skills are a must. You should also have strong communication and collaboration abilities to effectively work with cross-functional teams. Being organized and possessing good reporting and documentation skills are crucial. Adaptability to a fast-paced, collaborative team environment is necessary. Attention to detail and a dedication to delivering high-quality results with continuous improvement is expected. Having experience in SIAM would be a definite advantage.,

The Lead Technology Specialist - ServiceNow CMDB/ITOM position in Bangalore requires an experienced CMDB Technical Analyst to be a part of the Information Management (IM) function. The primary responsibilities include administering and executing configuration management changes, ensuring CMDB data integrity & robustness, and working closely with the IT ServiceNow System Admin and process owners within IT. The ideal candidate should have strong stakeholder management skills to gather, analyze, and launch requirements related to ITSM, ITOM, CMDB, and Asset areas. Additionally, the candidate will work in an international, distributed, and multi-functional team with an agile mindset and methodology. The qualified candidate should have 8-10 years of overall experience in the IT industry, with a focus on ServiceNow experience in IT Service Management (ITSM), CMDB, ITOM, SAM, and HAM modules. Education requirements include a Bachelor's degree in Technology or Engineering, along with experience in ServiceNow CMDB, CSDM, Discovery, and Service Mapping. The candidate should have a strong understanding of IT infrastructure and components, experience in defining and implementing CMDB governance processes and procedures, and managing CI data in a ServiceNow CMDB. Key qualifications for success in this role include collaborating with stakeholders to identify and implement improvements to the CMDB, experience in Agile Methodology, excellent communication and collaboration skills, ITIL certification, and strong experience in ITIL processes. Additionally, being a Certified ServiceNow Admin (CSA) with expertise in CMDB Fundamentals and ITOM Discovery is preferred. As a Lead Technology Specialist at CGI, you will play a crucial role in turning meaningful insights into action. CGI emphasizes ownership, teamwork, respect, and belonging, offering employees the opportunity to be owners from day one. By joining CGI, you will have the chance to develop innovative solutions, build relationships with teammates and clients, access global capabilities, and shape your career in a company built to grow and last. Leaders at CGI care about your health and well-being, providing opportunities to deepen your skills and broaden your horizons in one of the largest IT and business consulting services firms in the world.,

As a member of the ANSR team supporting Land O'Lakes" Global Capability Center (GCC) setup in India, your role involves ensuring the smooth transition of operations to Land O'Lakes GCC within the next two years. Land O'Lakes, a renowned player in the dairy industry, is committed to leveraging technology to enhance its agricultural practices, incorporating advanced analytics and precision farming techniques for improved efficiency. Your responsibilities will include day-to-day monitoring and maintenance of the enterprise event management and system monitoring framework, particularly focusing on ServiceNow ITOM and Discovery. This entails analyzing system monitoring messages, collaborating with support teams to address alerts, developing monitoring policies, and implementing automation scripts for system and application monitoring. Furthermore, you will be involved in configuring ITOM, Discovery, and Service Mapping to ensure accurate monitoring of applications, databases, servers, and services. Collaboration with technical and support teams is essential to maintain correct relationships and implement event correlation effectively. In terms of integrations and support, you will work closely with various IS groups and project teams to implement system and application monitoring plans. Documentation creation for training support personnel, along with integrating different tools and scripts for monitoring systems, is part of your role. Your expertise in ITIL processes and reporting will be crucial for tracking system performance metrics, analyzing trends, and providing input for system optimization. You will also contribute to capacity planning, performance metric analysis, and event management documentation. Additionally, you will collaborate with ITIL process owners to integrate Event Management with Incident, Change & Problem management processes. With a focus on ServiceNow ITOM, your experience in delivering ITOM tools and processes, along with strong scripting skills and server administration knowledge, will be highly valuable. A Bachelor's degree in computer science, engineering, or related fields is required, along with 5+ years of hands-on experience in ServiceNow ITOM. Your primary skills should include hands-on experience with Discovery probes, Service Mapping configurations, and Event management rules, as well as MID server configuration expertise. Additional skills in designing integrations, improving Discovery performance, and building effective ServiceNow dashboards are desirable. Joining the ANSR team, you will play a key role in supporting Land O'Lakes" transition to its GCC, contributing to the future of food and agriculture through technology and innovation.,

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your primary goal will be to proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions. This role focuses on offering first-line support for standard and low complexity incidents and service requests, while also potentially contributing to project work when needed. Your key roles and responsibilities will include monitoring client infrastructure and solutions, identifying problems and errors before or when they occur, investigating first-line incidents to determine root causes, providing telephonic or chat support to clients, scheduling maintenance activities for patching and configuration changes, reporting and escalating incidents as necessary, ensuring efficient incident resolutions, updating knowledge articles, and identifying opportunities for process optimization and automation. To excel in this role, you should possess strong communication skills to work across different cultures, the ability to plan activities and projects well in advance, maintain a positive outlook in a pressurized environment, actively listen to clients" needs, and adapt to changing circumstances while putting clients at the forefront of all interactions. The ideal candidate will have a Bachelor's degree in IT/Computing or equivalent qualification along with entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization. Additionally, having a CCNA or relevant level 1 Network Security certification would be advantageous, and knowledge of ITIL processes is essential. This position requires on-site working and offers an equal opportunity for all candidates. Join our global team at NTT DATA, where you can continue to grow, belong, and thrive while making a difference in the ever-evolving world of technology.,

Join our team as a SAP Senior Functional Consultant for a prominent Pharmaceutical company operating in over 100 countries with headquarters in the United Kingdom. You will be part of a functional team dedicated to a significant SAP support and maintenance project across multiple SAP landscapes globally. This role offers you the opportunity to lead, shoulder more responsibilities, and thrive in a dynamic and stimulating work environment. As a Lead Consultant, it is essential to possess extensive functional expertise in your domain along with strong technical knowledge in the FI and CO modules. Your experience in Banking, P2P/SOTC integration, Interface, Internal order, WBS, Idocs, and profound understanding of Product costing are crucial. Your primary duties will involve resolving SAP issues reported by business users, executing all change and enhancements required by them, completing assigned tasks from team leads and project managers, engaging with business users for requirement collection, and providing regular updates on project progress. Key Requirements: - Comprehensive functional knowledge in your domain - Proficiency in the FI and CO modules - Hands-on experience in Banking, P2P/SOTC integration, Interface, Internal order, WBS, Idocs - Profound understanding of Product costing - Ability to interpret business requirements, draft functional specifications, make configuration changes, support technical teams (e.g., ABAP), conduct system and integration testing - Exposure to customized SAP environments and interfacing with Non-SAP systems - Strong grasp of SAP module integration in end-to-end business processes - Familiarity with ITIL processes and Application Lifecycle Management - Capability to collaborate effectively in large and diverse teams - Exposure to Run SAP (Solution Manager) methodologies - Familiarity with various Estimation Techniques is desirable - Exceptional communication and interpersonal skills - Proficient in English, both spoken and written - Openness to work in shifts - Proactive problem-solving approach - Experience in working within a globally distributed team If you meet these qualifications and are looking for a challenging opportunity to excel in a global setting, we encourage you to apply.,

What impact you can make: You will be at the forefront of innovation, contributing to our Centers of Excellence (CoEs) across areas like GenAI, Now assist automation, and platform strategy. If you're excited about shaping the future of ServiceNow and driving transformative solutions Role: ServiceNow SME Location: Pune, Mumbai, Bangalore, Chennai Role and Responsibilities: Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment. Lead all upgrade projects to ensure minimal impact to existing operations while enabling new features. Defines coding standards for the platform and integrations best practices, as required. Reviews all changes to the platform at a design level initially and then at the code level as part of the Change control process to ensure standards have been followed for development and any adverse impact for production move is avoided. Very good documentation skills Required Skills and Experience: Provides expertise, management, leadership, and oversight for architecture, design, and implementation of ServiceNow solutions including new applications, modules, integrations etc. 4+ years of experience with ServiceNow. Set standards for the ServiceNow instance governance related to best practices for defining configurations vs customizations, update set migration, cloning of environments, management of groups/users and data management. 8+ years of experience developing and implementing ITSM/ITIL processes and solutions from ServiceNow, HP, BMC, CA etc. 10+ years of professional services/consulting experience 4+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendors tool products 5. Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert ITIL v3 or v4 Foundation Certificate Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits Hybrid work culture.

About The Role : Job Title- Operations Engineer, NCT Location- Pune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledge of the application(s) supported and interdependencies Is an experienced and detail-oriented person capable of integrating product knowledge, research and testing to answer complex questions about product behavior and provide end to end solution to permanently fix the issue. The engineer will assist customer teams and other team members to understand how customers can achieve desired outcomes using the applications it exists today. The output of could range from FAQs and knowledge base articles that describe to customers how to operate the product to achieve selected outcomes to end to end coding solution for the issue reported. The engineer would be liaising with the global stakeholders and vendors to deliver technology solutions as part of yearly book of work The engineer should also be able understand functional requirements / expectations of the various stakeholders and work towards an appropriate plan of action. The role also requires working with the product vendors and lead upgrades as applicable. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Fix and deliver the customer issues Follow ITIL processes including incident management, change management, release management, problem management and knowledge management Strong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency. Proactively identify potential incidents and problems as well as availability issues Manage any IT Security incidents that may occur in the application. Identify risk & issues and contribute in Service Management related audits. Perform environment maintenance and management Deploying software tools, processes and metrics Perform standard recurring activities like data and environment refreshes Be a liaison between the customer-facing teams and the Product and Engineering org for management and resolution of all technical questions and issues Work closely with other developers, business and systems analysts Maintain detailed documentation ranging from Knowledge Base articles to live logging of incidents for post-mortems Ensure delivery timelines and SLA obligations established with with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion Develop a deep understanding of the application platform across all product lines and clearly articulate support decisions and findings Work closely with internal teams to stay up to date on product features, changes, and issues Your skills and experience Must be having total 3+ years of experience in application support Must have basic knowledge of Java / C# / .Net debugging & scripting (Power shell / Unix / any other) Must have basic knowledge of MS SQL Sever, SSIS, Tableau and ETL processes Must have advanced knowledge of ITIL processes Educational/Qualifications B.E. / B. Tech. / Master's degree in computer science or equivalent ITIL Certification is good to have How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :-This role is a pre-sales Solution Architect role who would manage the large and complex bid Solutioning including RFP response more from Services / Implementation perspective (and not product sales). Candidate must have a minimum delivery experience of 2 years of either of tools like HP OM, HP SiteScope, BPPM or Splunk monitoring and an added minimum experience of 3 years of delivering other ITSM applications like Service-now, BMC Remedy, HP Service Manager etc. Candidate having System Integration/ Project Implementation/ Product Pre-sales background to effectively architect, design, and deploy ITSM tools solution would be desirable. Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc. The candidate must have a strong background in ITIL methodologies including, Change, Incident, Problem and Knowledge Management. The resource must effectively identify the key customer requirements, seeking RFP clarifications, understanding compliance and SLA requirements, envisage the high-level solution and work with the Subject Matter Experts to come out with the efforts involved for its implementation. Roles & Responsibilities:- Manage large and complex bid Solutioning including RFP response more from Services / Implementation perspective- Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc- Identify key customer requirements, seek RFP clarifications, understanding compliance and SLA requirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation Professional & Technical Skills: - BMC Remedy, Service-Now, HP OM stack, BPPM, Splunk and other tools related solutions, including understanding and documenting the architecture- Ability to generate High Level Design, High Level BoQ and other technical documents for Solutioning- Should possess a strong knowledge of Service-now technologies. Expert level knowledge of Service-Now ITSM Suite, Service-Now Asset Management, Service-Now Change Management and CMDB is required-Excellent verbal and written communication- Excellent client / customer relationship management skills at the executive level- Extensive client / customer service management skills- Good people management skills Additional Information:- University degree is a must, preferably MBA from leading institutes Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be at the forefront of designing, building, and configuring applications. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, making your role crucial in delivering high-quality solutions that align with organizational goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Engage in continuous improvement initiatives to optimize application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of ITIL processes and frameworks.- Experience with application lifecycle management.- Ability to configure and customize ServiceNow modules.- Familiarity with scripting languages relevant to ServiceNow. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

You will be part of Hitachi Vantara, a trusted data foundation that enables innovators worldwide to focus on achieving remarkable results with data. From banks to theme parks, our resilient and high-performance data infrastructure empowers businesses to automate, optimize, innovate, and impress their customers. As we pave the way for our next phase of growth, we are seeking individuals who thrive in a diverse, global team environment and are passionate about leveraging data to make a tangible impact. Your role will involve providing expert Advanced NetApp L3 level support, proficiency in CVO ONTAP, familiarity with ITIL processes (Change Management, Problem Management), and experience in automation implementation. You will be responsible for advanced troubleshooting and optimizing NAS systems to ensure high-performance operations. Location: Hyderabad (Work from Office) Key Responsibilities: - Lead SQL development by creating and managing complex queries, stored procedures, triggers, functions, and views to facilitate high-performance data operations. - Implement database optimization strategies through efficient indexing and partitioning to enhance query speed and system performance. - Utilize advanced Python programming skills to build ETL pipelines, automate data workflows, perform data wrangling and analysis. - Develop scalable data models and collaborate with engineering teams to ensure alignment with best practices in database design. - Translate large and complex datasets into actionable insights to support strategic business decisions. - Collaborate with product, tech, and business stakeholders to gather requirements and deliver analytics solutions. - Provide mentorship to junior analysts, ensuring compliance with coding standards, data quality, and best practices. - Create dashboards and reports using visualization tools like Power BI, Tableau, or Python-based libraries (e.g., Plotly, Matplotlib). - Operate in Agile environments with proficiency in Git, JIRA, and continuous integration for data workflows. About us: At Hitachi Vantara, we are a global team of innovators dedicated to co-creating meaningful solutions to complex challenges. By combining engineering excellence and a passion for insight, we transform organizations into data-driven leaders that drive positive impacts on their industries and society. If you are driven by the belief that innovation can shape the future, our team is the ideal place to realize your potential and fulfill your purpose. Our Commitment to Diversity, Equity, and Inclusion: Diversity, equity, and inclusion are fundamental to our culture and identity. We value diverse perspectives, embrace allyship, and foster an empowering culture that enables us to achieve remarkable outcomes. We encourage individuals from all backgrounds to apply, as we believe in supporting your uniqueness and helping you reach your full potential as a valued member of our team. Employee Wellbeing and Benefits: We prioritize your holistic health and wellbeing today and in the future by offering industry-leading benefits, support, and services. We advocate for life balance and provide flexible arrangements that suit your needs. Our commitment to exploring new ways of working fosters creativity and unexpected ideas. By joining our team, you will experience a sense of belonging, autonomy, freedom, and ownership while collaborating with talented individuals who share knowledge and expertise.,