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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Business Application Consultant at PwC, you specialize in consulting services for various business applications, aiding clients in optimizing operational efficiency. Your responsibilities include analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications. By enabling clients to achieve their strategic objectives, you play a crucial role in their success. Your key responsibilities in ServiceNow consulting at PwC involve gaining extensive experience in ServiceNow applications. You will assist clients in optimizing operational efficiency through analysis, implementation, training, and support customized to ServiceNow software. Additionally, you will build meaningful client relationships, manage and inspire others, and deepen your technical expertise while anticipating the needs of your teams and clients. Skills required for this role include: - Responding effectively to diverse perspectives, needs, and feelings - Using a broad range of tools to generate new ideas and solve problems - Applying critical thinking to break down complex concepts - Understanding project objectives and how your work contributes to the overall strategy - Developing a deeper understanding of the business context and its changes - Using reflection to enhance self-awareness and address development areas - Interpreting data to inform insights and recommendations - Upholding professional and technical standards As a member of the GRC Enablement team, you will assist territory engagement teams in implementing and customizing ServiceNow applications. Your activities will primarily demand advanced experience with ServiceNow implementations, technical and functional design understanding, script and workflow management, familiarity with relational databases, and hands-on experience with JavaScript. Knowledge of GRC and certifications such as ServiceNow certified System Administrator (CSA) and Implementation Specialist are preferred. Your responsibilities include: - Performing work in accordance with IAC User Guide and engagement team instructions - Maintaining knowledge of IAC User Guides - Managing time and deadlines - Adhering to PwC IAC policies and procedures - Participating in training and developmental opportunities The minimum qualifications for this role include 2 to 4 years of experience with the ServiceNow tool as an application developer and a Bachelor's or Master's Degree in Computer Applications.,
Posted 5 days ago
5.0 - 8.0 years
10 - 20 Lacs
pune, chennai
Hybrid
Role & responsibilities Provide technical leadership in specification, implementation and maintenance of ServiceNow Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components Administer ServiceNow and serve as level 2 support Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices Offer expert guidance and solutions to technical issues on the ITSM platform Develop, test and implement technical solutions Decipher requirements, generate optimal design and build solutions to meet business needs Promote, recommend and implement automated processes to improve ITSM efficiency. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained Preferred candidate profile Minimum 3 years experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. ITIL foundations certification CAS/CIS or CAD ServiceNow certification and/or training are a plus Expert level ServiceNow development skills Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Advanced experience with ServiceNow ITSM platform modules and features System integration experience using web services and other web based technologies such as REST/SOAP. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API. Excellent verbal and written communication skills. Well-rounded IT experience in both development and operations. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred. Experience with third party plug-ins that offer cost effective business solutions Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pro's/con's and business justifications. Have a strong desire and clear understanding for high customer satisfaction Must have the ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Good analytical, process management, organizational, presentation, interpersonal, leadership, project management, problem-solving and technical skills Ability to work independently Ability to train others in ServiceNow processes and tools Ability to use software, hardware, and peripherals related to job responsibilities including MS Office This position requires occasional work outside of normal business hours
Posted 5 days ago
6.0 - 9.0 years
0 Lacs
pune, maharashtra, india
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teams including architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 6 days ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
As a ServiceNow Developer at our Gurugram location, you will be the technical expert and go-to person for ServiceNow development, supporting consulting processes for business operations. You will manage both RUN and CHANGE operations, collaborating with local and global ServiceNow development teams to provide platform solutions such as ITSM, ITOM, SPM, SAM, and UX. Your responsibilities will include designing, developing, and owning technical solutions on the ServiceNow platform, ensuring compatibility, robust code, security compliance, and adhering to development standards and corporate guidelines. You will interact with business stakeholders, operate and support implemented solutions, and work in an Agile manner to translate requirements into working solutions. Your technical skills should include expertise in ServiceNow development topics such as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications, and Performance Analytics. Additionally, you should have demonstrable experience in database design schemas, data modeling, Project Portfolio Management (PPM), Strategic Portfolio Management (SPM), Software Asset Management (SAM), and CSDM/CMDB implementation. Proficiency in web technologies like JavaScript, HTML, CSS, AJAX, XML, ITIL processes, and enterprise-grade ServiceNow know-how is essential. A background in Computer/Electronics Engineering or Graduation, along with certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), and training in PPM is required. ITIL Foundation, Prince2 Foundation, and ServiceNow certifications are desirable. With 6-8 years of overall experience and 5-6 years of relevant experience, you should possess soft skills like strong service orientation, effective communication in English, critical thinking, solution-oriented approach, independence, and intercultural experience, especially with Germany.,
Posted 1 week ago
7.0 - 12.0 years
20 - 35 Lacs
bengaluru
Remote
usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700
Posted 1 week ago
8.0 - 13.0 years
20 - 35 Lacs
bengaluru
Remote
usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700
Posted 1 week ago
8.0 - 12.0 years
20 - 22 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
Experience: 5+ Years (Platform + SPM) We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, ResourceCustomize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs.Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards.Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 2- 3 years of hands-on experience in SPM/ITBM/PPM module 2-3 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of:Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modulesSPM Certification preferred LocationThis is a Bangalore-based opportunity (Work from Office only) Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
bengaluru
Remote
We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, Resource Customize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs. Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards. Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 23 years of hands-on experience in SPM/ITBM/PPM module 23 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of: Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modules SPM Certification preferred
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow HRSD Lead with 5 to 8 years of experience, you will be responsible for designing, configuring, and implementing HR Service Delivery solutions on the ServiceNow platform from scratch. You will work closely with HR stakeholders to gather business requirements and translate them into technical solutions. Your role will involve customizing and configuring HRSD modules, developing custom scripts for various HRSD functionalities, and integrating ServiceNow HRSD with third-party systems using IntegrationHub, REST, and SOAP APIs. Additionally, you will guide and mentor junior team members, troubleshoot issues, perform root cause analysis, and provide effective solutions. You will be expected to create and maintain comprehensive documentation for configurations, customizations, and integration flows, ensuring high-quality deliverables by collaborating closely with QA and UAT teams. Staying updated with the latest ServiceNow releases and new HRSD features is also a key aspect of this role. The ideal candidate for this position should have 5 to 8 years of hands-on experience in ServiceNow, with at least 3+ years specifically in HRSD implementations. You should have a strong proficiency in ServiceNow scripting, hands-on experience in ServiceNow integrations, and a deep understanding of HR processes and how they align with ServiceNow HRSD functionality. ServiceNow HRSD certification is highly desirable, and familiarity with ServiceNow best practices, development standards, and Agile methodologies is a plus. Strong problem-solving skills, effective communication abilities, and the capacity to work independently in a remote environment with minimal supervision are essential qualities for success in this role.,
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
coimbatore, tamil nadu, india
On-site
The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer- Service Now Developer, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation - let's talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. JOB DESCRIPTION: As a key member of the IT Operations team, you'll be accountable for the design and evolution of the ServiceNow platform to meet growing business requirements. Reporting to the Manager of IT Service Management, you will grow as you oversee platform governance and help mentor Level 2 support, while still retaining hands-on access for development and advanced troubleshooting. What sets this role apart is its combined technical leadership with operational impact. You'll drive digital transformation, shape the ServiceNow strategy, and enhance user experience - while working with a skilled team in a flexible, growth-focused environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (Lists in order of importance) Development & Configuration Meet real business needs with smart, scalable solutions, workflows, business rules, UI policies, and integrations. Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement the enhancements. L3 Support & Mentoring Act as the primary escalation point for complex challenges. Guide others on lower-complexity challenges and best practices. Maintain knowledge documentation about ServiceNow. Governance & Best Practices Define and enforce standards, architectural and process guidelines. Govern enhancements, favoring configuration changes over customizations. Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions. Help others automate what matters most, eliminate manual processes and boost efficiency. Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more. QUALIFICATIONS (Education/Training, Experience and Certifications) Certified System Administrator (CSA) certification is required. Associate degree or equivalent work experience is required. 2+ years of relevant experience is required. Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's and Service Portal is required. Certified in ITIL V3 or above is highly desired. Experience with managing CMDB is highly desired. Experience with web pages and widgets using Bootstrap and AngularJS is highly desired. Experience with third-party integrations and interfaces between is desired. Certified Application Developer (CAD) certification and any one of the mainline implementation certifications is a plus. Experience with ITOM and HRSD modules is a plus. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Knowledge of how to architect data structures to create applications. Ability to develop and modify a majority of the following: workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs. Ability to perform Java scripting, debugging, and deployment using update sets is required. Reporting and Dashboard creation skills. Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives. Ability to manage small projects, including timelines, resources, risks, and budget. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 1 week ago
6.0 - 9.0 years
0 Lacs
india
On-site
JOB DESCRIPTION Location: Bangalore Experience: 6 - 9 Years Must Have Primary responsibility will be development of wizards and workflows in ServiceNow Core ServiceNow development skills In-Depth knowledge on Business Rules, Scripts, UI actions, Class managers, IRE, Scoped Application, Integrations Web-services (REST / SOAP) and database integration development UI customization and workflow development in ServiceNow Good to have Strong oral and written communication skills Good Soft Skills for customer empathy. CAD certification (ServiceNow Certified Application Developer)
Posted 1 week ago
5.0 - 9.0 years
15 - 30 Lacs
noida
Work from Office
Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a ServiceNow ITOM Expert, you will leverage your expertise in ServiceNow solution implementation, with a focus on hands-on development, design, and deployment within the ServiceNow platform. Your responsibilities will include scripting and custom application development using ServiceNow, ensuring a seamless integration of core functional areas such as Incident, Problem, Change, Catalog, and Configuration Management Database (CMDB). You will be expected to have experience in the ServiceNow platform, specifically in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events, and Service Portal. Additionally, your proficiency in ServiceNow ITOM features such as Discovery and ServiceWatch will be crucial in optimizing IT operations and service delivery. Your role as a ServiceNow ITOM Expert will involve collaborating with cross-functional teams to drive innovation, enhance operational efficiency, and deliver high-quality solutions that align with business objectives. By leveraging your in-depth knowledge and technical skills in ServiceNow, you will play a key role in driving continuous improvement and ensuring the effective utilization of IT resources.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
You are looking for candidates to join as a ServiceNow Developer or Technical Lead at our office in Domlur, Bangalore. As a Developer, you should have 4 to 6 years of experience, while as a Tech Lead, you should have 6 to 8 years of experience. The work mode is from the office for 5 days a week, and the notice period for joining is a maximum of 1 month. Your responsibilities will include leading the design, development, and deployment of ServiceNow solutions, especially Scoped Applications. You will be required to develop and maintain complex Business Rules, Script Includes, UI Policies, UI Actions, and Client Scripts. Additionally, you will design and implement robust ServiceNow integrations using SOAP, REST, IntegrationHub, and Custom API connectors. You will also build and orchestrate workflows using Flow Designer and Action Designer. In this role, you will provide hands-on leadership for ServiceNow scripting and configuration efforts. Collaboration with cross-functional teams to gather requirements and deliver scalable solutions will be a key part of your job. You will be responsible for conducting code reviews, ensuring adherence to best practices, and mentoring junior developers. Participation in agile development cycles and leading sprint planning related to ServiceNow workstreams is also expected from you.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, guides us as we serve and transform leading enterprises worldwide, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Principal Consultant - Service Now Tech Lead. As the technical owner, you will be responsible for managing a team of developers, assigning tasks, and providing necessary technical guidance. Your responsibilities will include: - Managing a team of developers, assigning tasks, and offering technical guidance. - Mentoring and leading the development team. - Collaborating with clients on requirement discovery, designing, and developing solutions for the ServiceNow platform, ranging from feature enhancements to full application suite deployment. - Executing agile sprint-defined development tasks to support release cycles, including development, unit testing, functional testing, and peer reviewing team members" work. - Reviewing design and code per sprint to ensure quality. - Creating and customizing complex workflows and custom workflow activities. - Translating business requirements into technical requirements and development tasks in coordination with clients, Architects, Business Analysts, and developers. - Contributing to and reviewing user stories. - Building and maintaining technical documentation. - Monitoring the health, usage, and compliance of ServiceNow and its applications. - Developing a deep understanding of the products we implement and client businesses. - Providing production support and resolving problems under pressure. - Assisting in project estimation. - Participating in Knowledge Transfer sessions with ServiceNow Developers. - Staying updated on new capabilities of the ServiceNow Platform. - Coordinating upgrades to Production and Sub-Production instances. - Supporting sub-production testing, evaluation, and regression remediation. - Participating in blueprinting workshops and contributing to documentation and effort estimation. - Supporting the continuous development of training paths for professional advancement within the COE. - Contributing to defining best development and solution practices. - Leading training workshops to share experiences gained across the practice. Qualifications we are looking for: Minimum Qualifications: - Relevant experience in ServiceNow Development. - Demonstrated experience in leading client projects as a technical lead. - Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). - Strong hands-on experience in Java scripting, debugging, and deployment using update sets. - Experience with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs, Service Portal, etc. - Excellent communication skills for client-facing roles. - Strong management, analytic, problem-solving, and interpersonal skills. - Self-motivated, positive outlook, and result-oriented. Preferred Qualifications/Skills: - Knowledge of Azure DevOps/TFS/Jira/Rally, etc. If you possess the required qualifications and skills and are passionate about making a difference, we invite you to join us as a Principal Consultant in India-Hyderabad on a full-time basis. The education level required is a Bachelor's/Graduation/Equivalent. This job posting was made on May 27, 2025, and the unposting date is scheduled for November 23, 2025, at 5:16:59 AM. We are looking for individuals with a master skill set in Digital for this full-time job opportunity.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Software Developer at Amdocs, you will be responsible for the design, development, modification, debugging, and maintenance of software systems. Your job will involve designing, developing, modifying, debugging, and maintaining software code based on functional, non-functional, and technical design specifications. It is essential to follow Amdocs software engineering standards, applicable software development methodology, and release processes to ensure that the code is maintainable, scalable, and supportable. You will also be required to demo the software products to stakeholders. In case of issues, you will investigate by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions. Collaboration within a team, participation in peer code reviews, providing comments and suggestions, and working with cross-functional teams to achieve goals are crucial aspects of the role. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. Additionally, you will be encouraged to actively seek innovation, continuous improvement, and efficiency in all assigned tasks. To qualify for this role, you should have 2-3 years of experience working on the implementation, administration, configuration, and/or development of the Service Now tool. Your Service Now experience should include scripting in Service Now, tool configuration, design work, technical configuration, and deployment. Specifically, you should possess the skill to develop on the Service Now platform, including the creation and/or customization of the core applications. Candidates are expected to have good experience in Service Now development, including delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions. Moreover, candidates should be adept at customizing the Service Now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, and ServiceNow portals. Your educational background should include a full-time Bachelor's degree in Science/IT/Computer Science or any other equivalent full-time degree. In this role, you will be challenged to design and develop new software applications, providing you with the opportunity to work in a growing organization with ever-expanding opportunities for personal growth. Amdocs is an equal opportunity employer that welcomes applicants from all backgrounds and is committed to fostering a diverse and inclusive workforce.,
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role ofConsultant Specialist/ Senior ServiceNow Developer. In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements To be successful in this role, you should meet the following requirements. Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api's and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow's functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing. You'll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India
Posted 2 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Inviting Applications for the role of Principal Consultant - Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , API&rsquos , Service Portal etc... Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc..
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Title: Senior ServiceNow Developer Location: Hyderabad, India Experience: 5+ Years (with strong ITSM expertise) Employment Type: Full-time About the Role We are looking for a Senior ServiceNow Developer to join our team in Hyderabad. The ideal candidate will have 5+ years of hands-on experience in ServiceNow development, with a strong focus on IT Service Management (ITSM) modules. You will play a key role in designing, developing, and implementing ServiceNow solutions that streamline IT operations and improve business outcomes. Key Responsibilities Design, develop, and implement ServiceNow solutions, with a primary focus on ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge, etc.) Customize ServiceNow applications and modules, workflows, business rules, UI policies, and integrations. Work closely with stakeholders to gather requirements and translate them into scalable technical solutions. Maintain and enhance existing ServiceNow implementations, ensuring performance, usability, and scalability. Integrate ServiceNow with third-party tools and systems. Mentor junior developers and contribute to best practices within the ServiceNow team. Required Skills & Qualifications Bachelors degree in Computer Science, IT, or related field. 5+ years of ServiceNow development experience , with strong expertise in ITSM. Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules). Experience with ServiceNow administration, integrations (REST/SOAP APIs), and customization. Strong understanding of ITIL processes and frameworks. ServiceNow certifications (CSA, CIS-ITSM, CAD) preferred. Excellent problem-solving, communication, and collaboration skills Why Join Us Opportunity to work on enterprise-grade ServiceNow implementations . Collaborative and innovative work environment. Competitive compensation and benefits. Career growth with ongoing learning and certifications. ???? How to Apply: Send your updated resume to [HIDDEN TEXT] Show more Show less
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
We are currently seeking a proficient, customer and process-oriented ServiceNow lead to join our team to begin an exciting and ambitious career with Aristocrat. You will be responsible for solutioning, design, leading development, and BAU for the ServiceNow HRSD module while collaborating with the HRSD product owner and other business users. The HRSD application is heavily used by the P&C (People & Culture) team globally and is business critical. Your responsibilities will include collaborating with the HRSD product owner, development team, business users, and ServiceNow support. You will discuss, analyze, and estimate requirements for projects and continual improvements while leading the design and development of balanced solutions for the ServiceNow HRSD module using Agile methodology. Additionally, you will provide support for technical issues/bugs, fulfill service requests, follow change control procedures for production deployment, and assist in testing efforts related to the ServiceNow platform upgrade. To excel in this role, you should have a Bachelor's degree in Information Technology or related field, or an equivalent combination of education and experience sufficient to optimally perform the key accountabilities of the job. A minimum of 10+ years of experience in ServiceNow platform development, configuration, and support, with 4+ years in solutioning sophisticated requirements, workflows, and automations is required. Overall, 10-14 years of IT experience is preferred. You should possess significant hands-on experience in HRSD applications such as Case Management, Employee Relations, and Employee Document Management. Proficiency with Scripting in ServiceNow involving Glide APIs, JavaScript, Business Rules, Client Scripts, UI Policies, UI Pages, Script Includes, UI Actions, and Access Control Lists (ACLs) is essential. Experience with providing functional and technical support to business with ServiceNow Support, along with a testing background, is necessary. Excellent knowledge of ServiceNow Best Practices, superior communication and partnership skills for effective collaboration, solid grasp of ITSM module, and experience defining and delivering using Agile/Scrum methodology are expected. Moreover, you should possess skills in prioritizing and implementing tasks in a fast-paced environment, be self-motivated with keen attention to detail, have the ability to cross-train team members, and be open to learning new technologies/ServiceNow modules. Holding certifications such as ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist HR (CIS - HR) is a plus. Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We focus on delivering great performance for our B2B customers and aim to bring joy to the lives of millions of people. We are committed to responsible gameplay, company governance, employee wellbeing, and sustainability. Our diverse business is united by shared values and a mission to bring joy to life through the power of play. At Aristocrat, individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. Our values include being all about the player, unleashing talent, collective brilliance, and being a good business and good citizen. As an employee, you can expect a robust benefits package, global career opportunities, and an environment where your individual differences are valued. Travel expectations for this role are none. Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which Aristocrat operates. Please note that at this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Join us at Aristocrat and be part of a global leader in gaming entertainment with a commitment to creating an inclusive and welcoming environment for all.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At PwC, our business application consulting team specializes in providing consulting services for various business applications to help clients optimize their operational efficiency. As a part of this team, you will analyze client needs, implement software solutions, and offer training and support for the seamless integration and utilization of business applications. By doing so, you will enable clients to achieve their strategic objectives. In the realm of ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimizing their operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Your role will involve building meaningful client relationships, learning to manage and inspire others, and navigating complex situations to deepen your technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, deliver quality work, and embrace ambiguity by asking questions and using uncertainties as opportunities for growth. To excel in this role, you should possess a range of skills, knowledge, and experiences, such as responding effectively to diverse perspectives, using various tools to generate ideas, applying critical thinking to solve complex problems, understanding project objectives in the broader context, developing self-awareness through reflection, interpreting data for insights, and upholding professional and technical standards. As a member of the GRC Enablement team at PwC, your responsibilities will include assisting territory engagement teams with the implementation and customization of ServiceNow applications. You will need advanced experience with ServiceNow implementations, understanding of technical and functional design requirements related to ServiceNow, ability to create and manage scripts and workflow, familiarity with relational databases like MySQL and Oracle, knowledge of scripted aspects of the ServiceNow system, technical components such as LDAPs, VPN, SSL, and a fundamental understanding of GRC. Hands-on experience with JavaScript and conducting demo reviews with client stakeholders will be crucial aspects of this role. In addition to the above, you will be expected to perform work and deliverables in alignment with the IAC User Guide and engage in ongoing training, coaching, and developmental opportunities. A minimum of 2 to 4 years of experience with ServiceNow is required for this role, and certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist, and ServiceNow Certified Application Developer are preferred. The ideal candidate will hold a Bachelor's or Master's degree in Computer Applications and demonstrate a deep understanding of ServiceNow implementations, technical design requirements, scripting, relational databases, and client engagement practices.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Lead/Sr. ServiceNow Developer at Gramener in Bengaluru (Whitefield), you will be part of a dynamic team that offers you an inviting workplace with talented colleagues from diverse backgrounds. You will have the opportunity for career growth and steady prospects with ample scope to innovate. The goal at Gramener is to create an ecosystem of easily configurable data applications focused on storytelling for both public and private use. Your primary responsibility will involve participating in the creation of new IT solutions or enhancements to existing solutions, from requirement gathering to launch, as part of a cross-functional team. You will be tasked with designing, developing, testing, troubleshooting, sustaining, and documenting software changes for new applications, enhancements, and defects. Your role will also include designing, developing, and implementing ServiceNow solutions based on business requirements. In this position, you will engage with global teams to effectively translate customer requirements into software requirements and identify optimized solutions within the constraints of the product. You will customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs, as well as develop integrations between ServiceNow and other systems to ensure seamless data flow and process automation. Additionally, you will design and implement ServiceNow UI policies, data policies, and access controls to uphold data integrity and security. To qualify for this role, you should hold a bachelor's or master's degree in computer science, Information Technology, or a related field. You must have at least 6 years of experience as a ServiceNow Developer with a successful track record of project implementations. Proficiency in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows, and solution migration to higher environments is required. Additionally, experience in ServiceNow integrations, workflows, SLAs, Import Sets, and Update Sets is essential. An in-depth understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes is crucial for this role. You should possess strong analytical, problem-solving, and troubleshooting skills, as well as sound knowledge of Computer Science fundamentals including data structures, algorithms, and operating system concepts. ServiceNow certifications such as Certified Application Developer (CAD) or Certified System Administrator (CSA) are preferred. At Gramener, we specialize in providing strategic data consulting to organizations, enabling them to make data-driven decisions and convert data into a strategic differentiator. Our product and service offerings help analyze and visualize large amounts of data, contributing to informed decision-making processes.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You have over 5 years of experience and will be working in a hybrid work mode with shifts from 9 AM to 6 PM. As a ServiceNow ITSM and Integration Specialist, your role involves identifying, designing, and delivering larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. Your responsibilities include having in-depth knowledge of the ServiceNow Platform, technology, development, integration, and modules to design, develop, implement, and test modules within agreed timelines, budget, costs, quality, and development standards. You should have hands-on ITSM process implementation experience on modules such as Incident Management, Problem Management, Change Management, and Knowledge Management. Additionally, you will be expected to have hands-on integration implementation experience and in-depth knowledge of designing and developing complex solutions for integrating ServiceNow with external tools like SalesForce, SCOM, MuleSoft, SnapLogic, Perspectium, and ServiceNow to ServiceNow Integration as per business needs. Understanding Inbound and Outbound Integrations, Rest and Soap services, and bi-directional integrations is crucial. Your role will also involve identifying and designing ServiceNow integration requirements, configuring ServiceNow ITSM application, and Service Portal in accordance with customer requirements and best practices. Collaborating with business stakeholders to gather and analyze requirements and translating them into technical specifications and solutions is essential. You will create UI forms, UI Actions, notifications, workflows, Transform Maps, and Flows via Flow Designer, as well as develop JavaScript server/client code and components like Script Includes, Business Rules, Client Scripts, and ACLs. You will also suggest and implement proposals for process improvements within projects once agreed. Providing technical documentation on modules/products, maintaining a high level of product and solution knowledge, driving business requirements, advising, mentoring, and providing hands-on assistance to team members, are also part of your responsibilities. You will develop and document best practice approaches, create and design user stories, assess solutions built by developers, and support system testing and systems integration testing. Supporting user acceptance testing, go-live, early life/warranty support periods, staying updated with the latest ServiceNow features and functionalities, and making recommendations for improvement are also important aspects of your role.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Title: Lead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives to optimize and expand our use of the ServiceNow platform across various business functions, including Customer Service Management, Sourcing and Procurement Operations, Legal Services Delivery, and Financial Services Operations. This leadership role demands a deep understanding of ServiceNow&aposs capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelor&aposs or master&aposs degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. Qualifications BE Show more Show less
Posted 1 month ago
1.0 - 5.0 years
3 - 12 Lacs
Hyderabad, Telangana, India
On-site
Job Summary: We are looking for a highly skilled and motivated ServiceNow Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining applications and workflows on the ServiceNow platform. You will work closely with cross-functional teams to implement solutions that meet business requirements, improve service delivery, and automate processes. Key Responsibilities: Design, develop, and maintain applications, workflows, and customizations on the ServiceNow platform. Configure and customize ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Knowledge Management. Write and debug JavaScript code in the form of Business Rules, Client Scripts, UI Actions, Script Includes, and Scheduled Jobs. Integrate ServiceNow with other internal and external systems using REST, SOAP, and other integration methods. Maintain coding standards and best practices to ensure code is clean, reusable, and scalable.
Posted 1 month ago
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