Servicenow Developer

About Company:-

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Servicenow SAM Pro

Location:-Pan India

Work Mode: Hybrid

Experience: 5+ yrs.

Job Type : Contract to hire.

Notice Period:- Immediate joiners.

About the Role

ServiceNow Developer (IC3)

This is a hands-on development role requiring excellent platform knowledge, coding skills, analytical thinking, and problem-solving abilities.

The candidate will design, configure, and support SAM solutions and analyze new features, including skip-level upgrades and enhancements introduced during ServiceNow family releases.

Key Responsibilities

1. ServiceNow Development

• Strong understanding of ServiceNow core & platform features
• Configure, extend, and customize ServiceNow SAM modules
• Implement automation using

  Flow Designer, IntegrationHub, and server/client-side scripting

• Build and maintain integrations with third-party SaaS platforms such as

  Microsoft 365, Salesforce, Adobe, AWS

  , etc.
• Write clean, scalable, and well-documented code following best practices
• Develop

  Automated Test Framework (ATF)

  test cases

2. SaaS Integrations

• Deliver end-to-end integration lifecycle: requirements → design → development → testing → deployment
• Build integrations using

  REST, SOAP, JSON, XML, MID Server

• Monitor, troubleshoot, and optimize integration performance

3. Software Asset Management (SAM)

• Support software license tracking, compliance, and optimization
• Configure

  Discovery, Normalization, Reconciliation, License Models

  within SAM Pro
• Collaborate with IT, procurement, and business teams to ensure full asset visibility

4. Collaboration & Support

• Work with vendors and stakeholders to review and clarify requirements
• Collaborate with architects, senior developers, and BAs to translate business needs into technical solutions
• Participate in

  code reviews, peer learning sessions, and platform upgrades

• Create documentation and support knowledge transfer

Required Qualifications

• 3–5 years

  of hands-on ServiceNow development experience

• 2+ years

  working with

  ServiceNow SAM

• Strong proficiency in:
• JavaScript, Glide API
• AngularJS, Jelly, HTML, CSS
• Experience with

  ServiceNow tables, CMDB, relationships, and data structures

• Hands-on experience with web service integrations:

• REST, SOAP, JSON, XML, MID Server, IntegrationHub

• Understanding of software licensing models, compliance, SaaS spend optimization
• Working knowledge of

  Agile/Scrum, Git, DevOps pipelines

• Strong analytical and problem-solving skills
• Ability to work independently and communicate design decisions effectively

Preferred Qualifications

• ServiceNow CSA

• ServiceNow CIS–SAM (Implementation Specialist – SAM)

• Knowledge of

  ITAM, ITSM, CMDB

  best practices
• Understanding of cloud/SaaS licensing models across

  Azure, AWS, GCP