ServiceNow Developer

As a ServiceNow Developer, your primary responsibilities will include assisting in designing, developing, and customizing ServiceNow applications and modules based on business requirements. You will be responsible for implementing and configuring ServiceNow modules such as Incident Management, Change Management, and CMDB. Your role will involve developing custom workflows, UI policies, Catalog forms, business rules, and scripts to automate and enhance platform functionality. Additionally, you will be tasked with developing and maintaining front-end interfaces using HTML, CSS, and JavaScript to deliver improvements to ITSM practices that support multiple applications and Lines of Business. Designing and developing ServiceNow Tables, Fields, Forms, and Access Controls will also be part of your responsibilities. You will automate business processes with the ServiceNow platform using Flow Designer and/or Workflow Engine, and provide support and troubleshoot issues related to ServiceNow applications by collaborating with end-users to resolve problems efficiently. Staying updated on ServiceNow releases, features, and industry trends, and assisting in creating documentation and training materials for end-users will also be essential. Furthermore, you will contribute to the continuous improvement of ServiceNow processes and workflows. To be successful in this role, you must hold a Bachelor's Degree or have equivalent work experience and possess a minimum of 2+ years of ServiceNow development experience. The ideal candidate will showcase their scripting capabilities in common languages used by ServiceNow, such as JavaScript, HTML, Angular, etc. Experience in developing and implementing ServiceNow ITSM modules like Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, or other ITSM applications is required. Proficiency in creating Catalog Forms, Business Rules, ACLs, Client Scripts, UI Policies, Script Includes, UI Scripts, Scheduled Jobs, etc., is also necessary. You should have experience in creating ServiceNow update sets, promoting and testing through multiple instances and into production, as well as expertise in Flow Designer and Workflow Engine. Familiarity with ServiceNow client and server-side JavaScript and the ServiceNow APIs, along with a fundamental understanding of ServiceNow Modules and networking concepts including TCP/IP ports, firewalls, network protocols, and IP networks, will be beneficial. Strong communication, presentation, and writing skills are essential for this role. This is a full-time position with workdays scheduled from Monday to Friday. The work location is in person.,