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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Sr. Consultant in ServiceNow Administration at YASH Technologies, you will be part of a dynamic team dedicated to reimagining operating models, enhancing competitiveness, and driving business transformation. We are committed to fostering exceptional stakeholder experiences and bringing about real positive changes in an increasingly virtual world. We are currently seeking ServiceNow Administration Professionals with 7 to 9 years of experience to join our team in Pune. The ideal candidate will have a strong background in ServiceNow administration and development, including working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide APIs, SLAs, Reports, and Integrations. Experience with Instance Upgrades, ATF, and API integrations is highly desired. Good communication skills are essential for this role. At YASH, you will have the opportunity to create a career path that aligns with your goals while working in an inclusive team environment. We prioritize career-oriented skilling models and leverage technology for continuous learning, unlearning, and relearning at a rapid pace. Our workplace is based on four core principles: flexible work arrangements, a free spirit, emotional positivity, agile self-determination, trust, transparency, and open collaboration, all supported by a stable employment environment with a great atmosphere and ethical corporate culture. Join us at YASH Technologies and be part of a team driving innovation and transformation in the technology industry.,

Posted 3 days ago

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Overview This position will: Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagment. Responsibilities Review user stories to understand requirements and technical architecture documentation for solution Identify gaps and work with business analysts to ensure completeness of requirements for technical development Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc. Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configurations and customizations Provide insight and expertise into the ServiceNow HRSD configurations and custom application development Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments Create the technical documentation, technical design documentation, build/configuration documentation, and release notes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum of 3 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD Required Qualifications Experience with designing and developing ServiceNow workflows Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACLs, Import Sets, Transform Maps, and Update sets Good understanding of ServiceNow architecture and best practices Knowledge and experience with JavaScript, JSON, REST, and SOAP Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP) Knowledge and support of ServiceNow upgrade process Proficient in Agile development and all phases of the Application Development Lifecycle Experience with software development support tools (e.g. Jira, Rally, etc.) Certified ServiceNow System Administrator (CSA) Preferred Qualifications ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) ITIL and DevOps experience and certification Masters degree MBA / MCA / Masters in Software Engineering Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements with stakeholders and work collaboratively with the team. The ideal candidate should have 5-9 years of experience and hold a qualification of BE in Computer Science, MCA, or MSc in Computer Science. In terms of technical skills, you must have experience in ServiceNow development and implementation on ITSM, ITOM, SecOps, or GRC modules. Proficiency in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists is required. Experience in the creation and customization of complex workflows and custom workflow activities is necessary. Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, and CSS is essential. Additionally, experience in Webservices, SOAP, email, and other integrations is expected. Knowledge of Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages is crucial. Familiarity with AngularJS, Bootstrap, and service mapping would be an added advantage. Expertise in API integrations with other systems, flow designer, instance upgrade, and execution of test plans is required. You should also be able to create test cases, test data, and contribute to the software development life cycle methodology. Resolving technical issues of projects, exploring alternate designs, fostering teamwork, collaborating with stakeholders, and ensuring client satisfaction are key responsibilities. The certifications needed for this role include CSA and CIS (ITSM)/CAD, as well as ITIL V4 certification. About Mphasis: Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. The Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis's core reference architectures, tools, speed, innovation, domain expertise, and specialization play a pivotal role in building strong relationships with marquee clients.,

Posted 6 days ago

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engaging stakeholders to conduct reviews through joint design sessions. Assisting with executing system validation, preparing the organization for the transition, and ensuring readiness for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development. Basic Qualifications: - 5+ years of experience in ServiceNow implementations and optimizations. - 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module. - 3+ years of experience in ITSM and CSM Pro. - Experience in Now Assist and Virtual Agent configurations. - Experience developing implementation plans in ServiceNow. - Knowledge of HR functions, processes, and best practices will be preferred. Preferred Qualifications: - Experience in Project Management. - Experience with a full ITSM and CSM suite implementation. Job Requirements: - Minimum 5+ years of ServiceNow development experience. - CSA/CAD certifications (Compulsory). - CIS-ITSM certification (Compulsory). - CIS-CSM certification (Compulsory). - Strong knowledge of JavaScript and Custom Applications. - Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. - Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. - Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. - Experience in agile development environments. - Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. - Excellent communication and presentation skills.,

Posted 6 days ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,

Posted 1 week ago

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0.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant - Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities . You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. . Mentor and lead a team of developers. . Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. . Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. . Reviews design and code per sprint to ensure quality. . Creation and customization of complex workflows and custom workflow activities. . Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. . Contribute and review user stories. . Build and maintain technical documentation. . Monitor health, usage, and overall compliance of ServiceNow and its applications . Develop a keen understanding of the products we implement and client business. . Provide production support and be able to resolve problems under pressure. . Assists in project estimation. . Participate in regular Knowledge Transfer sessions with ServiceNow Developers . Stay current with new and updated capabilities of the ServiceNow Platform . Coordinate upgrades to Production and Sub-Production instances . Coordinate sub-production testing, evaluation, and regression remediation . Participate in blueprinting workshops and contribute with documentation and effort estimation. . Support COE in continuous development of training paths for professional advancement. . Contribute to ongoing definition of best development and solution practices. . Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills . Relevant experience ServiceNow Development. . Demonstrate prior experience in leading client projects as a technical lead. . Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). Experience on S2P, FSO dispute, Service mapping would be preferred. . One greenfield implementation of any ServiceNow module. . Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades . Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API&rsquos, Service Portal etc... . Experience in Integration with 3 rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub. . Good understanding of ServiceNow Best practices in scripting, integration. . Experience in deploying code from Lower instance to Production. . Experience in Cloning and Upgrades. . Excellent communication Skills for client facing roles. . Good management, analytics, problem solving & interpersonal skills . Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills . Knowledge of Azure DevOps/ TFS / Jira / Rally Etc.. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Posted 1 week ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Admin with 6 to 8 years of relevant experience, you will play a crucial role in ensuring the efficient operation, maintenance, and compliance of the ServiceNow platform and its applications. Your responsibilities will include overseeing system monitoring and administration to manage the health, usage, and compliance of ServiceNow, as well as handling application support, upgrades, and security management. You will collaborate with the ServiceNow team to develop automated workflows, provide training to end-users, and customize the platform according to organizational needs. Additionally, you will work on system integrations, UI customization, data management, software releases, CMDB management, and documentation. To excel in this role, you must hold the ServiceNow Certified System Administrator (CSA) certification and possess strong technical expertise in ServiceNow scripting, AngularJS, and JavaScript frameworks. A deep understanding of ITIL processes, problem-solving skills, and the ability to work independently are essential. Your educational background should include a Bachelor's degree in Computer Science, Business, or a related field, along with a minimum of 5 years of experience in ServiceNow administration. Experience in global collaboration and working with cross-functional teams will be beneficial. The hiring process for this position includes screening by HR, followed by two technical rounds and a final HR round. If you meet the qualifications and skills required for this role, you will have the opportunity to contribute to the optimization and enhancement of ServiceNow functionalities, while staying updated on industry trends and collaborating with team members to design innovative solutions for technical challenges.,

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1.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 1 to 2 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Change Management,ITSM->Service Now,Tools->Service Now->ServiceNow-ITOM,Tools->ServiceNow/SNOW

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5.0 - 9.0 years

0 Lacs

punjab

On-site

As a ServiceNow Architect in Sydney, you will be responsible for implementing the ITSM Suite which includes Incident, Change, Release, and Problem management, as well as Service Catalog and Service Portal. Your expertise in customizing the ServiceNow tool through Business rules, Client Scripts, and Script includes will be crucial for the successful execution of projects. Your role will also involve showcasing your strong experience in developing custom dashboards, integrating reporting tools, and CRM applications to enhance the platform's functionality. Additionally, you will leverage your experience in implementing discovery and service mapping suites to streamline processes. Being adept at integrating third-party applications using REST and SOAP methodologies is essential for this position. Your knowledge of hosting services, including cloud and on-premises environments, will be valuable in ensuring seamless operations. Understanding compute workloads across physical, virtual, and cloud environments is key to optimizing performance. Furthermore, having a foundational understanding of Unix-based Operating Systems and monitoring tools will aid in troubleshooting and maintaining system health. A solid background in data networks, encompassing LAN, WAN, routing, switching, and interconnects, along with familiarity with the TCP/IP model and network layers, will be advantageous for successful project delivery.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Service Now Consultant at YASH Technologies, you will be responsible for leading ServiceNow projects and offshore teams, ensuring successful implementation, administration, and support engagements. Your role will involve collaborating with clients and internal technology project teams to deliver outcomes within the Agile Methodology. Your key responsibilities will include gathering and documenting user, process, and technical requirements, mentoring team members, and leading the development of the ServiceNow platform. You will be involved in performing changes to the user interface, system properties, integrations, data migrations, reports & dashboards, and modifications to existing workflows. Additionally, you will facilitate the rollout of new applications and modules in ServiceNow, identify system deficiencies, and provide recommendations as a trusted advisor to clients. To excel in this role, you should hold a Bachelor's degree in Computer Science or a related field, with at least 6+ years of experience in the IT industry and 4+ years in ServiceNow administration, development, and implementations. You must have strong experience in leading ServiceNow projects, conducting requirements gathering workshops, and working with modules like IT Service Management (ITSM), IT Operations Management, and Service Portal. Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/PPM), and ITIL V3 foundation are required for this position. Additionally, experience with UI Policies/Actions, Business Rules, Script Includes, and various programming languages like JavaScript, SOAP, REST, as well as the ability to work on multiple engagements simultaneously are essential. At YASH Technologies, you will have the opportunity to create a fulfilling career in an inclusive team environment. We offer career-oriented skilling models and support continuous learning, unlearning, and relearning. Our workplace is grounded in principles of flexible work arrangements, trust, transparency, and stable employment with a great atmosphere and ethical corporate culture. Join us at YASH and be a part of our journey in bringing real positive changes in an increasingly virtual world.,

Posted 2 weeks ago

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a ServiceNow Solution Architect at NewRocket, you will play a pivotal role in leading, coaching, and mentoring a team of Software Engineers to provide development services for customers. With a focus on ITAM & Discovery and CMDB, Custom & Integrations, you will be responsible for implementing customizations based on functional and technical requirements using best practices and internal code standards for large-scale professional services projects. You will have the opportunity to work on cutting-edge projects and will receive support and guidance to excel in your role. NewRocket offers official ServiceNow training to help you attain multiple certifications and sets clear expectations for success. Leveraging your skills and experience, you will be encouraged to devise innovative solutions to meet customer objectives. In this role, you will collaborate with end-users, IT teams, and key stakeholders to gather system requirements for ITAM (SAM & HAM), Discovery & CMDB. Your expertise in ITAM processes will enable you to guide customers in understanding technical solutions tailored to their business needs. Customizing ServiceNow applications, configuring integrations, and facilitating the rollout of new modules and applications will be among your key responsibilities. Furthermore, you will mentor project team members through peer reviews, provide technical guidance, and reflect impact assessment rules within service maps. Participation in user acceptance testing, promotion of update sets, and remediation of production incidents related to your scope are vital aspects of this role. You will collaborate with the SN technical lead to ensure a consistent approach and maintain operational documentation and SOPs effectively. To qualify for this position, you should have at least 7 years of experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in ITAM, Discovery & CMDB. Proficiency in integrating ServiceNow with other systems/platforms, utilizing Web Services Integration, and working with Data Extraction Technologies is essential. Your knowledge of ServiceNow scripting, strategic planning, and the ability to create technical design documents will be valuable assets. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or relevant work experience is required. Additionally, candidates must be committed to continuous learning within the ServiceNow platform and beyond, including obtaining ServiceNow competency certifications and Module Accreditations. Preferred certifications such as ITIL Foundation, ServiceNow CSA, and CAD are desirable. At NewRocket, we value our people and offer a supportive environment where you can thrive and grow professionally. Join our team and be part of our mission to #GoBeyondWorkflows.,

Posted 2 weeks ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Solution Architect at EY, you will play a crucial role in designing solutions, mapping client business requirements, and ensuring seamless project delivery. Your responsibilities will involve collaborating with clients to evaluate existing processes and tools, identifying suitable ServiceNow platform solutions, defining requirements, determining integration needs, and developing comprehensive architecture and implementation plans. With a minimum of 8 years of experience on the ServiceNow platform and at least 5 years of hands-on experience with HAM/HAM Pro, you will be tasked with configuring Hardware Model Normalization processes to maintain consistent, clean, and enriched hardware model data across the platform. Your expertise in CSDM concepts and their application to asset and CMDB alignment will be essential in guiding technical architecture, design reviews, and solution blueprinting. Your role will also require proficiency in platform tools such as Flow Designer, Business Rules, Script Includes, and IntegrationHub, along with the ability to mentor junior team members and lead technical teams effectively. Experience in agile/sprint-based delivery environments, exceptional communication skills, and a proactive problem-solving approach will be vital for success in this position. Moreover, you will be expected to support practice build efforts, deliver projects to both external clients and internal stakeholders, establish strong internal relationships, and provide expert-level support and technical mentoring to the implementation team. Your deep understanding of ServiceNow's capabilities, coupled with the ability to develop and present business case material for senior stakeholders, will be instrumental in driving successful project outcomes. In addition to the technical skills required, you must hold a CSA certification and preferably a ServiceNow HAM Pro Certification, along with 2 CIS certifications. Familiarity with CSDM 4.0, ITOM/CMDB integration best practices, and an ITIL Certification would be advantageous in fulfilling the responsibilities of this role. Join EY in building a better working world by leveraging your expertise in ServiceNow as a Solution Architect and contributing to the creation of new value for clients, people, society, and the planet. Your proactive approach and technical proficiency will be key in shaping the future with confidence and addressing the most critical issues of today and tomorrow across a wide range of services and sectors.,

Posted 2 weeks ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hiring ServiceNow Professionals in the following areas: Our ServiceNow Competency is looking forward to hiring ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. You should have the ability to effectively communicate technical concepts within the team and work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: - Bachelor's degree in Computer Science, Information Systems, or a related field - Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Development & Implementation - Good experience in ServiceNow implementation, Service Catalog, and Flow designer flows - Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide - Strong interpersonal and communication skills Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service Request Management), ITOM (CMDB + Discovery), Software Asset Management. You should have 5+ years of ServiceNow Developer experience with 3+ years of experience in ServiceNow SAM application. Additionally, you should have hands-on design, development, and deployment experience with the ServiceNow platform. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language, and work on the Notification Engine by creating custom notification tags. It is nice to have ATF skills and must have the Flow designer flow experience. You must create Service Request Definitions (SRD) using a standard process as well as an Advanced level and have working experience in creating web services, fetching the data to the vendor form, and configuring Mid-Tier. You should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be working with cutting-edge technologies alongside a team of talented individuals who are dedicated to making real positive changes in an increasingly virtual world. We are currently seeking to hire ServiceNow Professionals in various locations including Hyderabad, Pune, and Indore. As a ServiceNow Technology Lead, you will be responsible for leveraging your 6+ years of IT experience, including 4+ years in ServiceNow, to lead a team of consultants in implementing and supporting the ServiceNow platform. You will work closely with external clients and internal project teams to achieve outcomes within the Agile Methodology. Your role will involve gathering and documenting requirements, mentoring team members, developing technical solutions, and facilitating the rollout of new applications and modules in ServiceNow. Key Responsibilities: - Gather and document user, process, and technical requirements - Lead a team of ServiceNow Consultants in implementation, administration, and support engagements - Hands-on development of the ServiceNow platform - Perform system changes, integrations, data migrations, and modifications to workflows - Collaborate with other IT functions to design solutions for complex problems - Conduct system and integration testing - Monitor application health, usage, and compliance - Identify and mitigate technical risks - Provide daily supervision and direction to support staff - Document solutions in a client-friendly manner Primary Skills & Qualifications: - Bachelor's degree in Computer Science or related field - 6+ years of IT experience, with at least 4 years in ServiceNow - Experience leading ServiceNow projects and offshore teams - Thorough understanding of ITIL/ITSM processes - Hands-on experience with ServiceNow modules and functionalities - ServiceNow certifications including CSA, Implementation Specialist, and ITIL V3 foundation Joining YASH will empower you to build a rewarding career in a supportive and inclusive team environment. We offer continuous learning opportunities and a workplace grounded in flexible arrangements, trust, collaboration, and a commitment to achieving business goals. If you are looking to grow your career while contributing to a positive work culture, YASH is the place for you.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , APIs , Service Portal etc. Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc. Job Principal Consultant Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 2, 2025, 11:13:12 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,

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6.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

You are a skilled ServiceNow Developer with over 6 years of experience and a strong background in IT Operations Management (ITOM), IT Service Management (ITSM), integration, flow design, scripting, and extensive experience on the ServiceNow platform. Your role is crucial in designing, developing, and implementing ServiceNow solutions to enhance the organization's IT processes and services. Your responsibilities include designing, developing, configuring, customizing, and implementing ServiceNow solutions and modules based on business requirements. You will collaborate with stakeholders to gather and analyze requirements, propose solutions, and deliver enhancements to ITSM and ITOM processes. Additionally, you will develop integrations between ServiceNow and other systems using various technologies like REST APIs, web services, and MID Server. As a ServiceNow Developer, you will design and implement ServiceNow workflows, business rules, client scripts, UI policies, and actions. You will also be responsible for conducting testing and validation of ServiceNow applications and modules to ensure they meet quality standards and user requirements. Providing technical expertise and guidance to junior developers and stakeholders on ServiceNow best practices and capabilities is also part of your role. To qualify for this position, you should have a degree in Engineering or a related IT discipline or equivalent experience. You must possess a minimum of 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment. Your proven experience as a ServiceNow Developer should demonstrate expertise in ITOM, ITSM, integration, flow design, scripting, and customization on the ServiceNow platform. Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, CMDB, Service Catalog, Discovery, and Event Management is required. You should have a strong understanding of ServiceNow scripting languages like JavaScript and Glide API, along with knowledge of ServiceNow development best practices. Experience in designing and developing ServiceNow integrations with third-party applications and systems is essential. Preferred qualifications for this role include ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification and experience with Agile/Scrum methodologies. Your ability to analyze complex technical problems and provide innovative solutions, along with excellent communication skills to collaborate effectively with cross-functional teams and stakeholders, will be key to your success in this role.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Principal Consultant Service Now, you will play a crucial role in leading a team of developers, providing technical guidance, and ensuring successful project delivery. You will collaborate with clients to understand their requirements, design solutions on the ServiceNow platform, and oversee the development process. Your expertise in ServiceNow development, strong leadership skills, and proactive approach will be essential to drive continuous improvement and innovation. Your responsibilities will include mentoring and leading a team of developers, participating in requirement discovery sessions, designing and developing solutions on the ServiceNow platform, and ensuring quality through code reviews and testing. You will be responsible for creating and customizing workflows, translating business requirements into technical tasks, and maintaining technical documentation. Additionally, you will monitor the health and compliance of ServiceNow applications, provide production support, and assist in project estimation. To excel in this role, you should possess relevant experience in ServiceNow development, demonstrate leadership in client projects, and hold certifications such as Certified System Administrator (CSA) and other mainline Implementor certifications. Strong hands-on experience in Java scripting, debugging, and deployment, along with proficiency in various ServiceNow components, will be key to your success. Effective communication skills, problem-solving abilities, and a positive outlook are also crucial for client-facing roles and team collaboration. Preferred qualifications include knowledge of tools like Azure DevOps, TFS, Jira, or Rally, which can enhance your project management capabilities. By staying current with new ServiceNow capabilities, contributing to best practices, and leading training workshops, you will contribute to the continuous development of the team and drive professional advancement. If you are a self-motivated individual with a passion for technology, a hunger for learning, and a drive to make a meaningful impact, we invite you to join us on our journey of creating a better world through innovative solutions and relentless pursuit of excellence.,

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5.0 - 9.0 years

15 - 30 Lacs

Noida

Work from Office

Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Lead Consultant - Service Now Developer In this role, you will be the technical owner & manage a team of developers, assign their tasks & provide technical guidance as required. Responsibilities . You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. . Mentor and lead a team of developers. . Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. . Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. . Reviews design and code per sprint to ensure quality. . Creation and customization of complex workflows and custom workflow activities. . Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. . Contribute and review user stories. . Build and maintain technical documentation. . Monitor health, usage, and overall compliance of ServiceNow and its applications . Develop a keen understanding of the products we implement and client business. . Provide production support and be able to resolve problems under pressure. . Assists in project estimation. . Participate in regular Knowledge Transfer sessions with ServiceNow Developers . Stay current with new and updated capabilities of the ServiceNow Platform . Coordinate upgrades to Production and Sub-Production instances . Coordinate sub-production testing, evaluation, and regression remediation . Participate in blueprinting workshops and contribute with documentation and effort estimation. . Support COE in continuous development of training paths for professional advancement. . Contribute to ongoing definition of best development and solution practices. . Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications . Demonstrate prior experience in leading client projects as a technical lead. . Certified System Administrator (CSA) . Mainline Implementor certifications (ITOM) / Implementation experience of ITOM module . Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades . Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API&rsquos, Service Portal etc... . Excellent communication Skills for client facing roles. . Good management, analytic, problem solving & interpersonal skills . Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills . Knowledge of Azure DevOps/ TFS / Jira / Rally Etc. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

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8.0 - 13.0 years

10 - 20 Lacs

Bengaluru

Hybrid

SPM/ITBM ServiceNow Developer Experience Required: 8+ Years Notice Period: Immediate joiner or less than 15 days Location: Bangalore Role Overview: We are seeking an experienced and proactive ServiceNow ITBM/SPM Developer to lead and support the design and implementation of Service Portfolio Management (SPM) solutions. The ideal candidate will have deep expertise in managing ServiceNow platform configurations, conducting stakeholder workshops, and aligning business requirements with platform capabilities. Key Responsibilities: Lead and facilitate requirement workshops to gather and prioritize service portfolio and service management needs. Collaborate with cross-functional stakeholders to define business outcomes and convert them into technical specifications. Guide ServiceNow configuration decisions and identify gaps where custom development may be required. Create and present a comprehensive requirement blueprint for stakeholder approval. Assist in building the initial product backlog for ServiceNow implementation based on defined requirements. Support effort estimation, data flow mapping , and identifying cross-platform dependencies . Contribute to master data governance strategy and alignment. Define and drive action plans to promote user adoption of implemented solutions and platform capabilities. Key Competencies: Proven experience in ServiceNow ITBM/SPM modules such as Demand Management, Project Portfolio Management (PPM), Application Portfolio Management (APM), and Investment Funding . Expertise in facilitating requirement workshops and translating them into actionable technical designs. Strong understanding of Service Portfolio Management , ITSM best practices , and ServiceNow platform architecture. Excellent written and verbal communication skills; ability to influence and engage stakeholders across levels. Ability to manage multiple priorities and work collaboratively in a fast-paced, agile environment. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist ITBM or SPM Experience with Agile/Scrum delivery frameworks Mandatory Skills: ServiceNow ITBM/SPM Development Requirement Blueprinting & Workshop Facilitation Stakeholder Management Flow Designer, Business Rules, Script Includes REST API Integration (preferred)

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5.0 - 8.0 years

0 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireServiceNow Professionals in the following areas : OurServiceNow Competency is looking forward to hire ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. Should have an ability to effectively communicate technical concepts within the team, and is able to work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: Bachelor's degree in Computer Science, Information Systems or a related field Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Devlopment & Implementation Good experience in ServiceNow implementation and Service Catalog and Flow desigenr flows. Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, BusinessRules, Script Includes, UI Actions, ACLs, Email Notification, UI, Scripts, Scheduled Jobs, Fix Scripts, Service Catalog,Workflow, Glide. Strong interpersonal and communication skills . Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service request Management) , ITOM ( CMDB + Discovery) , Software Asset Management 5+ years of Service Now Developer experience with 3+ years of experience in ServiceNow SAM application, . Hands-on design, development and deployment experience with the ServiceNow platform. . Design, Develop and Implement solutions for ServiceNow SAM. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in theprogramming language. Should work on Notification Engine by creating custom notification tags. nice to have ATF skills Must to have the Flowdesigner flow exp They must create Service Request Definitions (SRD) using a standard process as well as an Advanced level. Should have working experience in creating web services, fetching the data to vendor form, and configuring Mid-Tier. Should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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1.0 - 4.0 years

3 - 6 Lacs

Kolkata

Work from Office

Job Title: ServiceNow HRSD Developer No. of Positions : 2 Experience Required : 3 to 8 Years Shift Timings : 11 AM to 8 PM IST Work Location : Any of the 7 Deloitte USI India Locations Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies

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3.0 - 8.0 years

3 - 7 Lacs

Chennai

Hybrid

Job Title: ServiceNow HRSD Developer No. of Positions : 2 Experience Required : 3 to 8 Years Shift Timings : 11 AM to 8 PM IST Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies

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