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3.0 - 8.0 years
3 - 7 Lacs
Chennai
Hybrid
Job Title: ServiceNow HRSD Developer No. of Positions : 2 Experience Required : 3 to 8 Years Shift Timings : 11 AM to 8 PM IST Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies
Posted 17 hours ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
1) System Administrator certification Nice to Have , CAD certification 2) Hands-On experience on out of the box applications like ITSM, CSM and custom application development 3) Service portal development experience will be an advantage 4) Good exposer on ServiceNow platform, having good knowledge on ServiceNow components like client scripts, business rules, ACL, Script includes, UI pages, Ui actions, work flows, flow designer.. 5) Good experience on ServiceNow integration is mandatory. 6) Overall 5+ years of experience
Posted 1 week ago
0.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Lead Consultant - Service Now Developer In this role, you will be the technical owner & manage a team of developers, assign their tasks & provide technical guidance as required. Responsibilities . You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. . Mentor and lead a team of developers. . Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. . Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. . Reviews design and code per sprint to ensure quality. . Creation and customization of complex workflows and custom workflow activities. . Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. . Contribute and review user stories. . Build and maintain technical documentation. . Monitor health, usage, and overall compliance of ServiceNow and its applications . Develop a keen understanding of the products we implement and client business. . Provide production support and be able to resolve problems under pressure. . Assists in project estimation. . Participate in regular Knowledge Transfer sessions with ServiceNow Developers . Stay current with new and updated capabilities of the ServiceNow Platform . Coordinate upgrades to Production and Sub-Production instances . Coordinate sub-production testing, evaluation, and regression remediation . Participate in blueprinting workshops and contribute with documentation and effort estimation. . Support COE in continuous development of training paths for professional advancement. . Contribute to ongoing definition of best development and solution practices. . Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications . Demonstrate prior experience in leading client projects as a technical lead. . Certified System Administrator (CSA) . Mainline Implementor certifications (IRM) / Implementation experience of IRM module . Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades . Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API&rsquos, Service Portal etc... . Excellent communication Skills for client facing roles. . Good management, analytic, problem solving & interpersonal skills . Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills . Knowledge of Azure DevOps/ TFS / Jira / Rally Etc. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
0.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant - Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , API&rsquos , Service Portal etc... Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc.. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
0.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Consultant - Service Now Developer In this role, you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform Responsibilities Working knowledge in all aspects of ServiceNow Applications development. Participate in solution discussions and contribute to user story creation. Collaborate with Business Analyst, Architect and Technical Lead. Code/configure technical solution as per requirements. Perform Unit testing, resolve defects identified in Unit testing. Develop features, bug fixes and write various Server-side and client-side scripts ServiceNow Integrations using Spokes and custom API with external tools. Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform Work with a remote team, requiring ability to communicate well via phone and email (writing skills) Stay current with new and updated capabilities of the ServiceNow Platform Maintain the integrity of the ServiceNow platform across the organization Assisting in troubleshooting effort Monitor and review patch / release issues Qualifications we seek in you! Minimum Qualifications Certified System Administrator (CSA) in ServiceNow Understanding Agile and SCRUM Experience in administering Now Platform Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API&rsquos, Service Portal etc... Web Services integration experience, particularly REST IT Graduate Preferred Qualifications/ Skills Certified SNOW Application Developer (MCAD) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills
Posted 2 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Mumbai, Bengaluru
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 3 weeks ago
7.0 - 12.0 years
25 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Skilled in scoped apps, versioning, complex customizations, SLAs, script includes, notifications, and database views. Strong scripting; UI page experience is a plus. Pan India Location Mail:kowsalya.k@srsinfoway.com
Posted 3 weeks ago
5 - 9 years
11 - 15 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Senior ServiceNow Developer to join our team. The ideal candidate will have extensive experience designing, developing, and implementing ServiceNow solutions to optimize IT Service Management (ITSM), IT Operations Management (ITOM), and other business workflows. This role involves collaborating with cross-functional teams to understand business needs and deliver scalable, efficient ServiceNow solutions while adhering to best practices. Key Responsibilities: Design, develop, and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and other platform functionalities. Collaborate with business analysts, stakeholders, and process owners to gather and analyze requirements. Customize and configure ServiceNow applications, including workflows, UI policies, client scripts, and business rules. Integrate ServiceNow with third-party tools and platforms using APIs, web services, and other technologies. Perform advanced scripting of Business Rules, Script Includes, UI Actions, UI Pages, Client Scripts, and Glide Record Queries. Develop and manage ServiceNow system integrations using MID Servers, REST/SOAP, and other protocols. Ensure data integrity, platform security, and compliance by implementing robust access control lists (ACLs). Perform upgrades, patching, and troubleshooting to ensure the stability and performance of the platform. Create and maintain detailed technical documentation for implemented solutions. Mentor junior developers and provide guidance to the development team on best practices and technical solutions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience as a ServiceNow Developer, including hands-on experience with ITSM, ITOM, or custom modules. Proficiency in JavaScript, HTML/CSS, AngularJS, and other front-end technologies. Strong understanding of ServiceNows data model, table structure, and platform architecture. Experience with ServiceNow platform upgrades and migrations. Knowledge of ServiceNow development best practices, including code review, version control, and testing. Expertise in ServiceNow integrations with external systems (e.g., LDAP, SCCM, Azure, and AWS). ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist). Preferred Qualifications: Experience in implementing ServiceNow HRSD, CSM, or SecOps modules. Knowledge of Agile and DevOps methodologies. Familiarity with ITIL processes and frameworks. Experience with Performance Analytics, Virtual Agent, or Mobile Studio. Strong problem-solving skills and attention to detail. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Strong analytical and critical thinking abilities. Self-motivated and proactive in delivering high-quality results.
Posted 2 months ago
5 - 7 years
25 - 30 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Strong hands-on exp in ServiceNow development (Scoped Apps, Workflows, Scripting). Expertise in JavaScript, Glide APIs & ServiceNow UI frameworks. Ability to build custom UI components using Now Exp Framework. Required Candidate profile Exp in ServiceNow integrations using REST APIs & Integration Hub Good understanding of ServiceNow Security (ACLs, Roles, Access Control Rules). Exposure to ATF for validating app functionality.
Posted 2 months ago
4 - 8 years
25 - 30 Lacs
Noida
Work from Office
Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services
Posted 3 months ago
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