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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Business Application Consultant at PwC, you specialize in consulting services for various business applications, aiding clients in optimizing operational efficiency. Your responsibilities include analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications. By enabling clients to achieve their strategic objectives, you play a crucial role in their success. Your key responsibilities in ServiceNow consulting at PwC involve gaining extensive experience in ServiceNow applications. You will assist clients in optimizing operational efficiency through analysis, implementation, training, and support customized to ServiceNow software. Additionally, you will build meaningful client relationships, manage and inspire others, and deepen your technical expertise while anticipating the needs of your teams and clients. Skills required for this role include: - Responding effectively to diverse perspectives, needs, and feelings - Using a broad range of tools to generate new ideas and solve problems - Applying critical thinking to break down complex concepts - Understanding project objectives and how your work contributes to the overall strategy - Developing a deeper understanding of the business context and its changes - Using reflection to enhance self-awareness and address development areas - Interpreting data to inform insights and recommendations - Upholding professional and technical standards As a member of the GRC Enablement team, you will assist territory engagement teams in implementing and customizing ServiceNow applications. Your activities will primarily demand advanced experience with ServiceNow implementations, technical and functional design understanding, script and workflow management, familiarity with relational databases, and hands-on experience with JavaScript. Knowledge of GRC and certifications such as ServiceNow certified System Administrator (CSA) and Implementation Specialist are preferred. Your responsibilities include: - Performing work in accordance with IAC User Guide and engagement team instructions - Maintaining knowledge of IAC User Guides - Managing time and deadlines - Adhering to PwC IAC policies and procedures - Participating in training and developmental opportunities The minimum qualifications for this role include 2 to 4 years of experience with the ServiceNow tool as an application developer and a Bachelor's or Master's Degree in Computer Applications.,
Posted 5 days ago
5.0 - 8.0 years
10 - 20 Lacs
pune, chennai
Hybrid
Role & responsibilities Provide technical leadership in specification, implementation and maintenance of ServiceNow Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components Administer ServiceNow and serve as level 2 support Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices Offer expert guidance and solutions to technical issues on the ITSM platform Develop, test and implement technical solutions Decipher requirements, generate optimal design and build solutions to meet business needs Promote, recommend and implement automated processes to improve ITSM efficiency. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained Preferred candidate profile Minimum 3 years experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. ITIL foundations certification CAS/CIS or CAD ServiceNow certification and/or training are a plus Expert level ServiceNow development skills Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Advanced experience with ServiceNow ITSM platform modules and features System integration experience using web services and other web based technologies such as REST/SOAP. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API. Excellent verbal and written communication skills. Well-rounded IT experience in both development and operations. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred. Experience with third party plug-ins that offer cost effective business solutions Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pro's/con's and business justifications. Have a strong desire and clear understanding for high customer satisfaction Must have the ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Good analytical, process management, organizational, presentation, interpersonal, leadership, project management, problem-solving and technical skills Ability to work independently Ability to train others in ServiceNow processes and tools Ability to use software, hardware, and peripherals related to job responsibilities including MS Office This position requires occasional work outside of normal business hours
Posted 5 days ago
6.0 - 9.0 years
0 Lacs
pune, maharashtra, india
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teams including architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 6 days ago
7.0 - 9.0 years
0 Lacs
bengaluru, karnataka, india
On-site
7+ years of overall IT experience, with at least 5 years on the ServiceNow platform. Minimum 3 years of hands-on configuration experience in ServiceNow HR Service Delivery (HRSD). Strong understanding of HRSD modules including Case Management, Knowledge, Lifecycle Events, and Employee Center. Proficient in ServiceNow Studio, Flow Designer, Scoped Applications, Script Includes, Business Rules, and REST/SOAP integrations. Experience with enterprise-level HR service environments and large-scale implementations. Certified ServiceNow HRSD Implementation Specialist or Certified System Administrator (CSA). Unit testing, Defect fixing all testing cycles, movement between instances, cutover and go live hypercare support. Experience with ITSM, CSM, or other ServiceNow modules. Show more Show less
Posted 1 week ago
7.0 - 9.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title: ServiceNow GRC Developer Experience: 7+ Years Location: Bangalore Job Description: We are looking for an experienced ServiceNow GRC Developer with 7+ years of hands-on experience on the ServiceNow platform. The ideal candidate should have strong capabilities in GRC module implementation, ServiceNow Workspace development, portal customization, and integration with third-party platforms. This role requires both technical expertise and a strategic approach to optimizing GRC processes aligned with business and regulatory needs. Key Responsibilities: ? ServiceNow GRC Implementation: o Design and configure GRC modules including Policy & Compliance, Risk Management, Vendor Risk, and Audit Management. o Customize workflows, forms, dashboards, and reports as per business needs. ? Workspace & Portal Development: o Build and modify ServiceNow Workspaces specific to GRC. o Create and enhance ServiceNow Portals, including catalog forms and widgets. ? Scripting & Customization: o Develop client/server-side scripts (Business Rules, Script Includes, UI Policies, etc.). o Optimize performance through efficient scripting. ? Integration: o Integrate with external systems using REST/SOAP APIs and MID Servers. o Monitor and resolve integration issues. ? System Admin & Support: o Perform platform maintenance, upgrades, and user support. o Collaborate with business users to enhance GRC functionality and usability. Required Skills: ? Strong experience with ServiceNow GRC/IRM modules ? Proficiency in ServiceNow Workspace and Portal development ? Advanced scripting knowledge JavaScript, Business Rules, Script Includes ? Integration experience using REST/SOAP APIs ? Ability to translate business requirements into technical solutions ? Platform administration, troubleshooting, and performance optimization ? Excellent communication and problem-solving skills Preferred Certifications: ? CIS Risk and Compliance ? CIS Vendor Risk (TPRM) ? CIS Business Continuity Management (BCM) ? CSA ServiceNow System Administrator ? CAD Certified Application Developer ? Experience with Agile methodology ? Exposure to other ServiceNow modules (ITSM, SecOps, ITOM) Show more Show less
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
bengaluru
Remote
We are looking for an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) (formerly known as ITBM/PPM), and a solid background in ServiceNow Platform development. Key Responsibilities Implement and manage all aspects of the SPM module, including: Idea, Demand, Project, Portfolio, Program, Cost Plan, Time Card, Resource Customize and configure ServiceNow components such as: Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Notifications Build and enhance custom SPM solutions based on client needs. Perform integrations with external systems (especially SAP) using Scripted APIs. Lead the design, development, and deployment of SPM-related solutions. Ensure alignment with C.A.R (Centralized Application Repository) and compliance standards. Collaborate with cross-functional teams to deliver end-to-end solutions. Must-Have Skills 23 years of hands-on experience in SPM/ITBM/PPM module 23 years of ServiceNow Platform development experience Strong proficiency in JavaScript and integration techniques In-depth knowledge of: Idea, Demand, Project, Portfolio, Cost Plan, Time Card, Resource modules SPM Certification preferred
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow HRSD Lead with 5 to 8 years of experience, you will be responsible for designing, configuring, and implementing HR Service Delivery solutions on the ServiceNow platform from scratch. You will work closely with HR stakeholders to gather business requirements and translate them into technical solutions. Your role will involve customizing and configuring HRSD modules, developing custom scripts for various HRSD functionalities, and integrating ServiceNow HRSD with third-party systems using IntegrationHub, REST, and SOAP APIs. Additionally, you will guide and mentor junior team members, troubleshoot issues, perform root cause analysis, and provide effective solutions. You will be expected to create and maintain comprehensive documentation for configurations, customizations, and integration flows, ensuring high-quality deliverables by collaborating closely with QA and UAT teams. Staying updated with the latest ServiceNow releases and new HRSD features is also a key aspect of this role. The ideal candidate for this position should have 5 to 8 years of hands-on experience in ServiceNow, with at least 3+ years specifically in HRSD implementations. You should have a strong proficiency in ServiceNow scripting, hands-on experience in ServiceNow integrations, and a deep understanding of HR processes and how they align with ServiceNow HRSD functionality. ServiceNow HRSD certification is highly desirable, and familiarity with ServiceNow best practices, development standards, and Agile methodologies is a plus. Strong problem-solving skills, effective communication abilities, and the capacity to work independently in a remote environment with minimal supervision are essential qualities for success in this role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a ServiceNow Developer specializing in Governance Risk and Compliance, you will be responsible for supporting ServiceNow IRM and Audit module configuration and development within the Cybersecurity Governance Risk and Compliance team. Your key tasks will include development, configuration, technical documentation, and unit testing. It is essential to have experience in management practices, code quality, code standards, code review, and promotion processes. Additionally, you will be expected to deliver code and configuration as per user story requirements and actively participate in Agile Sprint activities. You should possess the following skills and experiences: - Solid ServiceNow GRC Development experience - Knowledge of ServiceNow applications such as Discovery, ServiceNow Orchestration, ITOM, GRC, and Event Management - Design and develop solutions within the ServiceNow environment, including applications, forms, workflow, UI policies, Business Rules, and more - Translate requirements and mock-ups into fully functional features by collaborating with the Development lead - Develop JavaScript server/client code and perform Integration and ServiceNow Scripting - Create and use update sets and XMLs for configuration and data migration between environments - Adhere to source code, configuration management, release management, and software development best practices In addition, for the Servicenow Secops role, you should also have: - Knowledge of Security Incident Response and Vulnerability Response Management OOTB Workflow - Hands-on experience with Security Incident Response Workspace, IT Remediation Workspace, Vulnerability Management Workspace, and workspace customization - Expertise in scripting using Business Rule, Script Includes, and Client Scripts - Industry-standard best practices for Security Incident Response and Vulnerability Response module in ServiceNow - Experience with integrations for SecOps Module like Qualys, Tenable, and Synack - Proficiency in Reporting and Dashboarding using Performance Analytics To qualify for this role, you should have: - A Bachelor's degree in Cybersecurity, Information Security, Computer Science, or Information Systems - 5 years of development experience with the ServiceNow platform - Experience in importing and exporting data to ServiceNow, developing GRC/IRM modules, and various programming languages and Scripting - Database and SQL experience with Oracle and MS SQL - Strong knowledge of Cybersecurity or Information Technology and performing integrations with web services - ServiceNow certifications and Agile certifications are a plus - Excellent teamwork, communication, analytical, and attention to detail skills If you are looking to contribute your expertise in ServiceNow development and GRC specialties within a dynamic cybersecurity team, this role offers an exciting opportunity to grow and excel in the field.,
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
coimbatore, tamil nadu, india
On-site
The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer- Service Now Developer, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation - let's talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. JOB DESCRIPTION: As a key member of the IT Operations team, you'll be accountable for the design and evolution of the ServiceNow platform to meet growing business requirements. Reporting to the Manager of IT Service Management, you will grow as you oversee platform governance and help mentor Level 2 support, while still retaining hands-on access for development and advanced troubleshooting. What sets this role apart is its combined technical leadership with operational impact. You'll drive digital transformation, shape the ServiceNow strategy, and enhance user experience - while working with a skilled team in a flexible, growth-focused environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (Lists in order of importance) Development & Configuration Meet real business needs with smart, scalable solutions, workflows, business rules, UI policies, and integrations. Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement the enhancements. L3 Support & Mentoring Act as the primary escalation point for complex challenges. Guide others on lower-complexity challenges and best practices. Maintain knowledge documentation about ServiceNow. Governance & Best Practices Define and enforce standards, architectural and process guidelines. Govern enhancements, favoring configuration changes over customizations. Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions. Help others automate what matters most, eliminate manual processes and boost efficiency. Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more. QUALIFICATIONS (Education/Training, Experience and Certifications) Certified System Administrator (CSA) certification is required. Associate degree or equivalent work experience is required. 2+ years of relevant experience is required. Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's and Service Portal is required. Certified in ITIL V3 or above is highly desired. Experience with managing CMDB is highly desired. Experience with web pages and widgets using Bootstrap and AngularJS is highly desired. Experience with third-party integrations and interfaces between is desired. Certified Application Developer (CAD) certification and any one of the mainline implementation certifications is a plus. Experience with ITOM and HRSD modules is a plus. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Knowledge of how to architect data structures to create applications. Ability to develop and modify a majority of the following: workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs. Ability to perform Java scripting, debugging, and deployment using update sets is required. Reporting and Dashboard creation skills. Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives. Ability to manage small projects, including timelines, resources, risks, and budget. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 1 week ago
5.0 - 9.0 years
15 - 30 Lacs
noida
Work from Office
Should be a Certified Application developer or should be pursuing the same. Hands-on Application development experience on ServiceNow. Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc. Hands-on experience in JavaScript. Hands-on ServiceNow experience in Web Services
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
hyderabad, telangana
On-site
As a ServiceNow Senior Developer specializing in Request Management & App Engine squad, you will play a crucial role in the successful execution and maintenance of scoped applications. You must have a strong background in moving applications through versions and implementing complex customizations. Your expertise in script includes, SLAs, notifications, inbound actions, and database views will be essential for the smooth functioning of the applications. The ideal candidate will possess solid ServiceNow scripting credentials and have experience working with UI pages. You should be able to excel both as an individual contributor and as a collaborative team player, showcasing an adaptable work attitude to meet project needs. Proactively identifying and communicating issues and risks will be a key aspect of your role. In addition to technical skills, personal characteristics such as being dynamic, engaging, and self-reliant are highly valued. You should be comfortable with ambiguity, apply a collaborative and analytical approach, and demonstrate self-confidence tempered with humility. A commitment to continuous learning, along with the ability to think intelligently and rigorously among bright individuals, will be crucial for success in this position. If you are a results-oriented professional with 7-10 years of experience, possess the mandatory skills in scoped applications, and meet the immediate joiner notice period requirement, we invite you to apply for this exciting opportunity.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a ServiceNow Developer, your primary responsibilities will include assisting in designing, developing, and customizing ServiceNow applications and modules based on business requirements. You will be responsible for implementing and configuring ServiceNow modules such as Incident Management, Change Management, and CMDB. Your role will involve developing custom workflows, UI policies, Catalog forms, business rules, and scripts to automate and enhance platform functionality. Additionally, you will be tasked with developing and maintaining front-end interfaces using HTML, CSS, and JavaScript to deliver improvements to ITSM practices that support multiple applications and Lines of Business. Designing and developing ServiceNow Tables, Fields, Forms, and Access Controls will also be part of your responsibilities. You will automate business processes with the ServiceNow platform using Flow Designer and/or Workflow Engine, and provide support and troubleshoot issues related to ServiceNow applications by collaborating with end-users to resolve problems efficiently. Staying updated on ServiceNow releases, features, and industry trends, and assisting in creating documentation and training materials for end-users will also be essential. Furthermore, you will contribute to the continuous improvement of ServiceNow processes and workflows. To be successful in this role, you must hold a Bachelor's Degree or have equivalent work experience and possess a minimum of 2+ years of ServiceNow development experience. The ideal candidate will showcase their scripting capabilities in common languages used by ServiceNow, such as JavaScript, HTML, Angular, etc. Experience in developing and implementing ServiceNow ITSM modules like Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, or other ITSM applications is required. Proficiency in creating Catalog Forms, Business Rules, ACLs, Client Scripts, UI Policies, Script Includes, UI Scripts, Scheduled Jobs, etc., is also necessary. You should have experience in creating ServiceNow update sets, promoting and testing through multiple instances and into production, as well as expertise in Flow Designer and Workflow Engine. Familiarity with ServiceNow client and server-side JavaScript and the ServiceNow APIs, along with a fundamental understanding of ServiceNow Modules and networking concepts including TCP/IP ports, firewalls, network protocols, and IP networks, will be beneficial. Strong communication, presentation, and writing skills are essential for this role. This is a full-time position with workdays scheduled from Monday to Friday. The work location is in person.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You have a great opportunity as a ServiceNow App Engine Lead with 7+ years of experience where your relevant experience should be 5+ years. This is a 12-month contract position and we are looking for immediate joiners. The location for this role can be in Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, or Indore. As a ServiceNow App Engine Lead, you should have expertise in scoped applications and moving applications through versions. Your responsibilities will include handling complex customizations such as script includes, SLAs, notifications, inbound actions, and database views. You must possess solid ServiceNow scripting credentials and experience with UI pages would be a bonus. The mandatory/desired skills for this role include being a ServiceNow Senior Developer with expertise in Request Management & App Engine squad. If you meet these requirements and are ready to take on this challenging role, we would love to hear from you.,
Posted 2 weeks ago
0.0 years
6 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
You are looking for candidates to join as a ServiceNow Developer or Technical Lead at our office in Domlur, Bangalore. As a Developer, you should have 4 to 6 years of experience, while as a Tech Lead, you should have 6 to 8 years of experience. The work mode is from the office for 5 days a week, and the notice period for joining is a maximum of 1 month. Your responsibilities will include leading the design, development, and deployment of ServiceNow solutions, especially Scoped Applications. You will be required to develop and maintain complex Business Rules, Script Includes, UI Policies, UI Actions, and Client Scripts. Additionally, you will design and implement robust ServiceNow integrations using SOAP, REST, IntegrationHub, and Custom API connectors. You will also build and orchestrate workflows using Flow Designer and Action Designer. In this role, you will provide hands-on leadership for ServiceNow scripting and configuration efforts. Collaboration with cross-functional teams to gather requirements and deliver scalable solutions will be a key part of your job. You will be responsible for conducting code reviews, ensuring adherence to best practices, and mentoring junior developers. Participation in agile development cycles and leading sprint planning related to ServiceNow workstreams is also expected from you.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, guides us as we serve and transform leading enterprises worldwide, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Principal Consultant - Service Now Tech Lead. As the technical owner, you will be responsible for managing a team of developers, assigning tasks, and providing necessary technical guidance. Your responsibilities will include: - Managing a team of developers, assigning tasks, and offering technical guidance. - Mentoring and leading the development team. - Collaborating with clients on requirement discovery, designing, and developing solutions for the ServiceNow platform, ranging from feature enhancements to full application suite deployment. - Executing agile sprint-defined development tasks to support release cycles, including development, unit testing, functional testing, and peer reviewing team members" work. - Reviewing design and code per sprint to ensure quality. - Creating and customizing complex workflows and custom workflow activities. - Translating business requirements into technical requirements and development tasks in coordination with clients, Architects, Business Analysts, and developers. - Contributing to and reviewing user stories. - Building and maintaining technical documentation. - Monitoring the health, usage, and compliance of ServiceNow and its applications. - Developing a deep understanding of the products we implement and client businesses. - Providing production support and resolving problems under pressure. - Assisting in project estimation. - Participating in Knowledge Transfer sessions with ServiceNow Developers. - Staying updated on new capabilities of the ServiceNow Platform. - Coordinating upgrades to Production and Sub-Production instances. - Supporting sub-production testing, evaluation, and regression remediation. - Participating in blueprinting workshops and contributing to documentation and effort estimation. - Supporting the continuous development of training paths for professional advancement within the COE. - Contributing to defining best development and solution practices. - Leading training workshops to share experiences gained across the practice. Qualifications we are looking for: Minimum Qualifications: - Relevant experience in ServiceNow Development. - Demonstrated experience in leading client projects as a technical lead. - Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). - Strong hands-on experience in Java scripting, debugging, and deployment using update sets. - Experience with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs, Service Portal, etc. - Excellent communication skills for client-facing roles. - Strong management, analytic, problem-solving, and interpersonal skills. - Self-motivated, positive outlook, and result-oriented. Preferred Qualifications/Skills: - Knowledge of Azure DevOps/TFS/Jira/Rally, etc. If you possess the required qualifications and skills and are passionate about making a difference, we invite you to join us as a Principal Consultant in India-Hyderabad on a full-time basis. The education level required is a Bachelor's/Graduation/Equivalent. This job posting was made on May 27, 2025, and the unposting date is scheduled for November 23, 2025, at 5:16:59 AM. We are looking for individuals with a master skill set in Digital for this full-time job opportunity.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow Integrations Tech Lead at NewRocket, you will play a crucial role in interfacing with end-users, IT teams, and key stakeholders to gather system requirements for ITSM and Integrations solutions. Your responsibilities will include customizing ServiceNow applications, facilitating the rollout of new applications and modules, configuring Application UI, Workflow, work orders, transfer orders, inventory, and technician locations. Additionally, you will be configuring integrations between ServiceNow via REST/SOAP web and other applications, ensuring a seamless flow of processes. Your role will also involve guiding customers through understanding technical solutions to their business requirements, collaborating with technical SMEs to gather necessary environment information, reflecting impact assessment rules within service maps, and validating with stakeholders. You will participate in user acceptance testing, promote update sets and data across applicable SN environments, remediate production incidents related to your scope, and align with existing SN technical leads to maintain a consistent approach. With a minimum of 5 years" experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities, you should have a strong background in integrations between ServiceNow and other systems/platforms, utilizing both mid servers and cloud to cloud solutions. Your expertise in Web Services Integration (SOAP, REST), automated integrations, and data extraction technologies will be essential for the successful execution of your responsibilities. Furthermore, you should have proven experience in implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements. Deep understanding of the ServiceNow CMDB and all related processes, along with proficiency in ServiceNow scripting, technical design document creation, and user documentation development, will be highly valued in this role. To qualify for this position, you should hold a four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or possess equivalent work experience. Additionally, you must be willing and able to continue your education within the ServiceNow platform, aiming to complete ServiceNow competency Certifications and Module Accreditations. Preferred certifications include ITIL Foundation, ServiceNow CSA, and CAD. At NewRocket, we take care of our people and provide support, guidance, and official ServiceNow training to help you excel in your role and achieve multiple certifications. Join us in #GoingBeyond and be a part of our dynamic team that creates innovative solutions to meet customer goals.,
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role ofConsultant Specialist/ Senior ServiceNow Developer. In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements To be successful in this role, you should meet the following requirements. Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api's and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow's functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing. You'll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India
Posted 2 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Inviting Applications for the role of Principal Consultant - Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , API&rsquos , Service Portal etc... Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc..
Posted 3 weeks ago
10.0 - 15.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Skillset: Service now development Experience : 10 - 15 years Location: Bangalore About Team Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience. Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart&aposs philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals while striving for excellence. Our team is a big part of making this possible. Walmarts Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. What you will do You will work with the multiple teams and guide them on technical aspects, set quality standards and participate in design discussion and drive technical decisions Architecture & Design Reviews across teams Code Reviews across teams Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products. Drive design, development, implementation and documentation Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide. Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives. What you will bring B.Tech. / B.E. / M.Tech. / M.S. in Computer Science 10+ years of experience in design and development of highly -scalable applications and platform development in p roduct based companies or R&D divisions using ServiceNow HR Service Delivery and Management. Strong computer science fundamentals: data structures, algorithms, design patterns Strong proficiency in JavaScript, XML, CSS, HTML, Angular JS, jelly scripting, JSON, SOAP & REST Web Services and thorough understanding of its core principles Hands-on experience working on ServiceNow HRSM Module Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration Should have an understanding of ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules, Script Includes, ACLs, Roles etc. Uni and bidirectional integration using SOAP and REST messages/web services and Mid Servers. Experience on ServiceNow recent features like Agent Workspace, Integration Hub, Managers Hub, Advanced Work Assignment would be helpful. Experience around ServiceNow Performance Analytics, Virtual agent, AI/ML to improve users experience would be appreciated. Understanding accessibility and security compliance User authentication and authorization between multiple systems, servers, and environments and especially on SSO process Demonstrated ownership for development and design of a few modules/features in a product. Hands on development skills to prototype technical solutions. Ability to adapt to change quickly, willingness to learn new and emerging technologies Good communication and interpersonal skills Awareness of Agile (Scrum) methodologies by using tools like JIRA. Ability to work independently as well as a team player. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity expert&aposs and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. Show more Show less
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
We are currently seeking a proficient, customer and process-oriented ServiceNow lead to join our team to begin an exciting and ambitious career with Aristocrat. You will be responsible for solutioning, design, leading development, and BAU for the ServiceNow HRSD module while collaborating with the HRSD product owner and other business users. The HRSD application is heavily used by the P&C (People & Culture) team globally and is business critical. Your responsibilities will include collaborating with the HRSD product owner, development team, business users, and ServiceNow support. You will discuss, analyze, and estimate requirements for projects and continual improvements while leading the design and development of balanced solutions for the ServiceNow HRSD module using Agile methodology. Additionally, you will provide support for technical issues/bugs, fulfill service requests, follow change control procedures for production deployment, and assist in testing efforts related to the ServiceNow platform upgrade. To excel in this role, you should have a Bachelor's degree in Information Technology or related field, or an equivalent combination of education and experience sufficient to optimally perform the key accountabilities of the job. A minimum of 10+ years of experience in ServiceNow platform development, configuration, and support, with 4+ years in solutioning sophisticated requirements, workflows, and automations is required. Overall, 10-14 years of IT experience is preferred. You should possess significant hands-on experience in HRSD applications such as Case Management, Employee Relations, and Employee Document Management. Proficiency with Scripting in ServiceNow involving Glide APIs, JavaScript, Business Rules, Client Scripts, UI Policies, UI Pages, Script Includes, UI Actions, and Access Control Lists (ACLs) is essential. Experience with providing functional and technical support to business with ServiceNow Support, along with a testing background, is necessary. Excellent knowledge of ServiceNow Best Practices, superior communication and partnership skills for effective collaboration, solid grasp of ITSM module, and experience defining and delivering using Agile/Scrum methodology are expected. Moreover, you should possess skills in prioritizing and implementing tasks in a fast-paced environment, be self-motivated with keen attention to detail, have the ability to cross-train team members, and be open to learning new technologies/ServiceNow modules. Holding certifications such as ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist HR (CIS - HR) is a plus. Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We focus on delivering great performance for our B2B customers and aim to bring joy to the lives of millions of people. We are committed to responsible gameplay, company governance, employee wellbeing, and sustainability. Our diverse business is united by shared values and a mission to bring joy to life through the power of play. At Aristocrat, individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. Our values include being all about the player, unleashing talent, collective brilliance, and being a good business and good citizen. As an employee, you can expect a robust benefits package, global career opportunities, and an environment where your individual differences are valued. Travel expectations for this role are none. Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which Aristocrat operates. Please note that at this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Join us at Aristocrat and be part of a global leader in gaming entertainment with a commitment to creating an inclusive and welcoming environment for all.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a ServiceNow Developer at our expanding Bangalore location, you will play a crucial role in designing, developing, and implementing transformative solutions for our global clients. Collaborating with stakeholders, you will gather requirements, conduct solution designs, and deliver demos to ensure successful project execution. Your responsibilities will include customizing workflows, developing Service Portal tools, and integrating ServiceNow with external systems to enhance user experience and operational efficiency. You will be expected to perform code reviews, unit testing, and ensure compliance with ServiceNow best practices and governance models. Troubleshooting platform issues, optimizing performance, and managing upgrades, patches, and version migrations will also be part of your daily tasks. To excel in this role, you must have at least 2 years of hands-on ServiceNow development experience in an on-site environment. Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions, is essential. Strong expertise in JavaScript, AJAX, and RESTful/SOAP API integrations is required. Experience with Flow Designer, IntegrationHub, and Service Portal customization is a must. A solid understanding of ITIL processes and excellent communication skills are also key qualifications. Preferred qualifications include ServiceNow System Administrator and Application Developer certifications, experience with Scoped Applications and CMDB integrations, familiarity with Discovery, Orchestration, and MID Server configuration, exposure to Agile/Scrum methodologies and DevOps pipelines, and knowledge of Performance Analytics and reporting on ServiceNow. In return, we offer a collaborative on-site environment in Bangalore that fosters continuous learning and innovation. You will have the opportunity to work on impactful projects across global enterprises, receive a competitive compensation package, and benefit from career development support. Join our team and be part of our mission to empower organizations with streamlined, secure, and scalable processes through ServiceNow solutions.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At PwC, our business application consulting team specializes in providing consulting services for various business applications to help clients optimize their operational efficiency. As a part of this team, you will analyze client needs, implement software solutions, and offer training and support for the seamless integration and utilization of business applications. By doing so, you will enable clients to achieve their strategic objectives. In the realm of ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimizing their operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Your role will involve building meaningful client relationships, learning to manage and inspire others, and navigating complex situations to deepen your technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, deliver quality work, and embrace ambiguity by asking questions and using uncertainties as opportunities for growth. To excel in this role, you should possess a range of skills, knowledge, and experiences, such as responding effectively to diverse perspectives, using various tools to generate ideas, applying critical thinking to solve complex problems, understanding project objectives in the broader context, developing self-awareness through reflection, interpreting data for insights, and upholding professional and technical standards. As a member of the GRC Enablement team at PwC, your responsibilities will include assisting territory engagement teams with the implementation and customization of ServiceNow applications. You will need advanced experience with ServiceNow implementations, understanding of technical and functional design requirements related to ServiceNow, ability to create and manage scripts and workflow, familiarity with relational databases like MySQL and Oracle, knowledge of scripted aspects of the ServiceNow system, technical components such as LDAPs, VPN, SSL, and a fundamental understanding of GRC. Hands-on experience with JavaScript and conducting demo reviews with client stakeholders will be crucial aspects of this role. In addition to the above, you will be expected to perform work and deliverables in alignment with the IAC User Guide and engage in ongoing training, coaching, and developmental opportunities. A minimum of 2 to 4 years of experience with ServiceNow is required for this role, and certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist, and ServiceNow Certified Application Developer are preferred. The ideal candidate will hold a Bachelor's or Master's degree in Computer Applications and demonstrate a deep understanding of ServiceNow implementations, technical design requirements, scripting, relational databases, and client engagement practices.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Lead/Sr. ServiceNow Developer at Gramener in Bengaluru (Whitefield), you will be part of a dynamic team that offers you an inviting workplace with talented colleagues from diverse backgrounds. You will have the opportunity for career growth and steady prospects with ample scope to innovate. The goal at Gramener is to create an ecosystem of easily configurable data applications focused on storytelling for both public and private use. Your primary responsibility will involve participating in the creation of new IT solutions or enhancements to existing solutions, from requirement gathering to launch, as part of a cross-functional team. You will be tasked with designing, developing, testing, troubleshooting, sustaining, and documenting software changes for new applications, enhancements, and defects. Your role will also include designing, developing, and implementing ServiceNow solutions based on business requirements. In this position, you will engage with global teams to effectively translate customer requirements into software requirements and identify optimized solutions within the constraints of the product. You will customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs, as well as develop integrations between ServiceNow and other systems to ensure seamless data flow and process automation. Additionally, you will design and implement ServiceNow UI policies, data policies, and access controls to uphold data integrity and security. To qualify for this role, you should hold a bachelor's or master's degree in computer science, Information Technology, or a related field. You must have at least 6 years of experience as a ServiceNow Developer with a successful track record of project implementations. Proficiency in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows, and solution migration to higher environments is required. Additionally, experience in ServiceNow integrations, workflows, SLAs, Import Sets, and Update Sets is essential. An in-depth understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes is crucial for this role. You should possess strong analytical, problem-solving, and troubleshooting skills, as well as sound knowledge of Computer Science fundamentals including data structures, algorithms, and operating system concepts. ServiceNow certifications such as Certified Application Developer (CAD) or Certified System Administrator (CSA) are preferred. At Gramener, we specialize in providing strategic data consulting to organizations, enabling them to make data-driven decisions and convert data into a strategic differentiator. Our product and service offerings help analyze and visualize large amounts of data, contributing to informed decision-making processes.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You have over 5 years of experience and will be working in a hybrid work mode with shifts from 9 AM to 6 PM. As a ServiceNow ITSM and Integration Specialist, your role involves identifying, designing, and delivering larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. Your responsibilities include having in-depth knowledge of the ServiceNow Platform, technology, development, integration, and modules to design, develop, implement, and test modules within agreed timelines, budget, costs, quality, and development standards. You should have hands-on ITSM process implementation experience on modules such as Incident Management, Problem Management, Change Management, and Knowledge Management. Additionally, you will be expected to have hands-on integration implementation experience and in-depth knowledge of designing and developing complex solutions for integrating ServiceNow with external tools like SalesForce, SCOM, MuleSoft, SnapLogic, Perspectium, and ServiceNow to ServiceNow Integration as per business needs. Understanding Inbound and Outbound Integrations, Rest and Soap services, and bi-directional integrations is crucial. Your role will also involve identifying and designing ServiceNow integration requirements, configuring ServiceNow ITSM application, and Service Portal in accordance with customer requirements and best practices. Collaborating with business stakeholders to gather and analyze requirements and translating them into technical specifications and solutions is essential. You will create UI forms, UI Actions, notifications, workflows, Transform Maps, and Flows via Flow Designer, as well as develop JavaScript server/client code and components like Script Includes, Business Rules, Client Scripts, and ACLs. You will also suggest and implement proposals for process improvements within projects once agreed. Providing technical documentation on modules/products, maintaining a high level of product and solution knowledge, driving business requirements, advising, mentoring, and providing hands-on assistance to team members, are also part of your responsibilities. You will develop and document best practice approaches, create and design user stories, assess solutions built by developers, and support system testing and systems integration testing. Supporting user acceptance testing, go-live, early life/warranty support periods, staying updated with the latest ServiceNow features and functionalities, and making recommendations for improvement are also important aspects of your role.,
Posted 1 month ago
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