ServiceNow Developer

6 years

0 Lacs

india

Posted:7 hours ago| Platform: Linkedin logo

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Skills Required

servicenow developer workflow automation json data ai training model sql javascript ui flow rest agile engineering

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Location:

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Job Summary

ServiceNow Developer

Key Responsibilities

ServiceNow Development

  • Build & enhance workflows, incidents, cases, SLAs, and request management.
  • Develop configurations in CSM, ITSM, HRSD modules.
  • Create JSON-based structured datasets for automation/AI workflows.

Data Handling & Processes

  • Author structured datasets for AI model training.
  • Perform SQL-based validation and data analysis.
  • Map business processes into ServiceNow enterprise scenarios.

Integrations & Scripting

  • Use JavaScript, Business Rules, UI Policies, and Flow Designer.
  • Work with APIs (REST/SOAP) for integrations.

Collaboration

  • Work with product managers, customers, and cross-functional teams.
  • Participate in Agile ceremonies.

Required Skills

  • 4–6 years ServiceNow experience.
  • 2+ years CSM or HRSD hands-on.
  • Strong knowledge of workflows, SLAs, cases, knowledge modules.
  • Strong JSON authoring and SQL skills.
  • Good understanding of prompt-engineering concepts.

Preferred

  • CSA, CIS–ITSM, CIS–HRSD
  • Agile methodology
  • Experience preparing AI training data

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