91 Flow Designer Jobs

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

As a ServiceNow Expert specializing in the Employee Center Pro (ECP) module, you will be a valuable addition to our team by leveraging your functional understanding, technical development, and business analysis skills. Your primary responsibility will involve enhancing the Employee Center Pro experience for our client and their end-users. Your role will entail engaging with various cross-functional teams such as HR and IT to grasp business needs and translate them into functional requirements. You will conduct workshops, discovery sessions, and stakeholder interviews to refine use cases, develop user stories, acceptance criteria, and process flows to guide development efforts. Additionally, you will design intuitive employee journeys using ECP capabilities like Content Experiences, Campaigns, Topic Pages, and Federated Search. In terms of technical development, you will be required to design and develop solutions using ServiceNow's Employee Center Pro, configure Topic Pages, Campaigns, Guided Experiences, Unified Navigation, and Content Automation. Customizing widgets, portals, and components using Service Portal and UI Builder will also fall under your responsibilities. Integrating ECP with other modules such as HRSD, ITSM, and custom applications and implementing Knowledge Management, Service Catalogs, and Search to optimize the employee self-service experience will be crucial tasks. You will need to ensure scalable architecture, performance optimization, and adherence to ServiceNow best practices. Managing platform releases, upgrades, and User Acceptance Testing (UAT) activities specific to Employee Center Pro and collaborating with ServiceNow architects and developers to implement enhancements and resolve issues will be part of your routine. To qualify for this role, you must have at least 4 years of ServiceNow experience, including a minimum of 2 years with Employee Center Pro, and a total of 6+ years of IT experience. Working onsite at the Goregaon, Mumbai office location 5 days a week is mandatory. Strong experience in functional and technical roles, especially within HR or IT service domains, is essential. Proficiency in Portal Development, UI Builder, Search, and Knowledge Management is required, along with hands-on experience in scripting (JavaScript, Glide APIs), Flow Designer, and IntegrationHub. Familiarity with ServiceNow CSM, HRSD, and ITSM modules is a plus. Excellent communication, stakeholder engagement, and documentation skills are vital, as is the ability to work both independently and collaboratively across globally distributed teams. Preferred certifications for this role include ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Employee Center Pro-specific training or certification, and ITIL v4 Foundation.,

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will need to effectively communicate with technical and non-technical users and stakeholders to ensure the best fit for the unique needs of their business. As a ServiceNow application developer, you will be responsible for implementing GEN AI, Now Assist, and the ServiceNow platform. This includes working with workflows, integration, configuration, customization, orchestration, and access controls. You should have experience with out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM, Now Assist Skill Kit, Generative AI Controller, Virtual Agent, Predictive Intelligence, and Performance Analytics. Your role will involve troubleshooting issues related to ServiceNow AI and Gen AI applications, aligning use case requirements with stakeholders, designing solutions, and guiding peer developers/team members in development and testing. You should have knowledge of AI concepts such as NLU, Machine Learning, and Prompt Engineering, as well as experience in integrating ServiceNow with ERP systems. Micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist are preferred. Holding certifications such as ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) is also advantageous. You will collaborate with the Scrum Master and Capability owners to prioritize Features, User Stories, and timelines for Platform Maintenance Initiatives. Additionally, you will lead the development efforts of the Scrum team, mentor junior and mid-level Software Engineers, review code, and perform unit testing. It is essential to stay updated on new capabilities in the platform, educate team members and customers, participate in recruiting, interviewing, and hiring new software engineering resources. Required Qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience leading other engineers - ServiceNow development skills in GEN AI, Automations, ML, etc. - Experience with ITSM processes (Incident/Problem/Request/Change management) - Experience with HRSD processes (Onboarding/Offboarding/Lifecycle event/EC) - Experience with CSM processes - Experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications - Experience in Virtual agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in script includes business rules, Portal development, agent workspace - Experience customizing ServiceNow using UI Builder, UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5 Preferred Qualifications: - ServiceNow IT Service Management or other relevant ServiceNow certifications and GEN AI micro-certifications - Demonstrated knowledge of application design, development, and implementation - Understanding of basic GEN AI Now Assist development concepts - Excellent human relations skills - Experience with maintaining automated testing scripts In summary, as a Sr. Technical Consultant, you will play a crucial role in implementing ServiceNow GEN AI and platform integration, collaborating with stakeholders, mentoring team members, and ensuring the best solutions for clients" unique business needs.,

About the role At Orange Business, Digital Technologys purpose is To be a trusted technology business partner, delivering outstanding digital experiences that amaze our customers, partners and employees The ServiceNow Platform Owner is a senior leadership role responsible for the strategic direction, governance, and operational excellence of the ServiceNow platform across the enterprise. This individual will serve as the primary steward of the platform, ensuring it delivers measurable business value, aligns with enterprise architecture, and supports scalable, secure, and sustainable digital workflows. Develop a trust relationship with the internal stakeholders and customers based on common objectives and plan, build the partnership from the current support model and drive business based on future proof technology and effective cost structure. Drive standardization and effective solution implementation, review the current capabilities and define the upskilling (e.g. product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the transformation and standardization, the relationship with business and customers. Inspire, organize and develop the team to become self-organized and operate smoothly in the SAFE setup. Work in partnership with the selected System Integrator and Product vendors to build a strong reliable ecosystem for the internal stakeholders and customers, collaboration for the roadmap delivery, transforming the teams and addressing the difficulties that will appear on the way. Being part of Digital Technology and working collaboratively with stakeholders, this role/migration plays a strategic role in OBs Digital transformation journey. This will enable OB to simplify, modernize, automate change implementation and provide digital services to B2B customers, further supporting the revenues growth and IT services development, co-driving Marketing and GDO digital roadmap. About you Key Responsibilities Strategic Ownership Define and maintain the long-term vision and roadmap for the ServiceNow platform in alignment with business and IT strategy. Lead the evaluation and adoption of new ServiceNow modules and capabilities (e.g., ITSM, ITOM, HRSD, SecOps, GRC, CSM, App Engine etc.,). Drive platform innovation and continuous improvement initiatives to enhance user experience and business outcomes. Platform Governance & Architecture Establish and enforce platform governance, development standards, and best practices. Oversee platform architecture, data models, and integrations with enterprise systems Ensure compliance with security, privacy, and regulatory requirements Operational Excellence Manage platform lifecycle activities including upgrades, patching, release management, and performance optimization. Monitor platform health, usage analytics, and user satisfaction metrics to drive improvements. Lead incident response and root cause analysis for platform-related issues. Stakeholder Engagement & Leadership Act as the primary liaison between business stakeholders, ServiceNow developers, product owners, and IT leadership. Translate business needs into platform capabilities and ensure timely delivery of enhancements. Facilitate governance forums, steering committees, and change advisory boards (CABs). Vendor & License Management Manage relationships with ServiceNow and third-party vendors, including contract negotiations, renewals, and licensing compliance. Stay current with ServiceNow product releases, roadmap updates, and community best practices. Required Qualifications 15+ years of experience in IT, with 5+ years in ServiceNow platform ownership, architecture, or administration. Proven experience leading enterprise-scale ServiceNow implementations and managing cross-functional teams. Strong understanding of ITIL, Agile, and DevOps methodologies. Demonstrated ability to manage complex stakeholder relationships and drive consensus. Excellent communication, leadership, and organizational skills. Preferred Qualifications ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD). Experience with scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and REST/SOAP APIs. Familiarity with cloud infrastructure (Azure, AWS), cybersecurity frameworks, and enterprise architecture standards. Background in vendor management, operational workflows, and digital transformation initiatives. Success Metrics Increased platform adoption and user satisfaction. Reduction in manual processes and operational inefficiencies. Improved compliance and audit readiness. Timely delivery of platform enhancements and upgrades. Strong alignment between platform capabilities and business objectives. Show more Show less

The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will excel in communication with both technical and non-technical users and stakeholders, fostering a cooperative relationship to tailor solutions to their specific business needs. As a ServiceNow application developer, you will be accountable for implementing GEN AI, Now Assist, and the ServiceNow platform, following best practices for workflows, integration, configuration, customization, and access controls. Your experience should include successful implementations using ServiceNow features like Now Assist for ITSM, Generative AI Controller, Virtual Agent, and Performance Analytics. Proficiency in UI Builder, ServiceNow Scripting, and Flow Designer is essential, along with expertise in AI Search configurations. In this role, you will troubleshoot issues related to ServiceNow AI applications, align use case requirements with stakeholders, design solutions accordingly, and guide team members in development and testing. A solid understanding of AI concepts such as NLU, Machine Learning, and Prompt Engineering is crucial, as well as experience in integrating ServiceNow with ERP systems. Preferred qualifications include micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist, along with ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) certifications. You will collaborate with Scrum Master and Capability owners to prioritize features and user stories, assign development tasks, and lead the development efforts of the Scrum team. Mentoring junior and mid-level Software Engineers, reviewing code, performing unit testing, and staying updated on platform capabilities are also key responsibilities. Additionally, you will participate in recruiting, interviewing, and hiring new software engineering resources. Required qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience in ServiceNow development, including GEN AI and ML - Proficiency in ITSM processes, HRSD processes, CSM processes, and Web-Services - Strong skills in Virtual Agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in customizing ServiceNow using various tools and languages such as UI Builder, CSS, HTML, Jelly, and Angular 1.5 Preferred qualifications: - ServiceNow certifications and GEN AI micro-certifications - Understanding of application design and development concepts - Excellent interpersonal skills for effective communication with stakeholders and team members - Familiarity with automated testing scripts and modern engineering practices The Sr. Technical Consultant role demands a proactive approach to learning new technologies, collaborating with users and customers to enhance solutions, and staying updated on industry trends. Your contributions in software engineering, customer-centric design thinking, technology acumen, business acumen, technology security standards, analytical thinking, problem-solving, and quality management will be crucial to the success of the team and organization.,

As a ServiceNow technical developer, your primary responsibility will be to design, develop, and maintain applications/modules on the ServiceNow platform. You will engage with stakeholders to gather requirements, propose solutions, and implement custom applications, workflows, and integrations to optimize business processes. With 5 to 8 years of technical experience in ServiceNow and custom/scoped application development, you should be proficient in tools such as ServiceNow Studio, Service Portal, and Flow Designer for business workflow configurations. A solid grasp of Snow Architecture & Modules (e.g., ITSM, IT Service Portal, Asset Management) along with knowledge of databases, Incident management lifecycle, and web technologies (JavaScript, HTML, CSS) is essential. Your role will involve analyzing, designing, developing, testing, implementing, and maintaining UI/UX within ServiceNow. Expertise in creating service request forms, task flows, and workflows as per the specific requirements of EXL functions is crucial. You will lead the development, implementation, and maintenance of new/existing Snow Portfolio on top of the App Engine. In addition, you should be skilled in configuring/customizing the Snow platform, setting up new workflows/alerts, role assignments, and integrations with external systems using ServiceNow APIs, REST, SOAP, and other methods. As a technical solution architect, you will drive transformation initiatives and the Service desk enablement roadmap, overseeing scoping, solution design, delivery, implementation, and adoption of Snow-Service desk across EXL. Experience with scripting tools and leveraging ServiceNow standard functionality for automating routine tasks is expected. Managing data flow integration between ServiceNow and third-party systems is also a key aspect of the role. Possessing ServiceNow certifications, such as Certified Application Developer, would be advantageous. Excellent communication skills are essential for discussing technical and functional issues/solutions, particularly in high-pressure situations, with executives, support teams, and customers. The ability to collaborate effectively in a team setting and manage multiple assignments concurrently will be beneficial for success in this role.,

You are a ServiceNow ATF Tester with 5+ years of experience, specializing in ServiceNow ATF. Your role involves testing various modules within ServiceNow such as Change, Incident, Knowledge, Problem, CMDB, and Integrations. You are responsible for keeping management updated on progress and reporting issues. In this role, you will have experience in testing Service Catalog Integration Hub and Flow Designer, as well as general integration. You should possess knowledge of workflows in ITSM modules like Incident, Change, Problem, Service Catalogue, IT Asset Management, and CMDB. Your experience includes test automation using ATF, along with designing test cases, planning tests, and developing test strategies. It is desirable for you to have knowledge of automation tools like Selenium, QTP, and ATF. You should have a good understanding of REST APIs and excellent written and verbal communication skills. Your strong knowledge and use of QA methodologies such as Agile, Waterfall, DevOps, and BDD will be beneficial in this role. You should demonstrate the ability to evaluate constraints, risks, and dependencies with an analytical mind and problem-solving aptitude. Your responsibilities also include executing testing for large and complex deliveries on ServiceNow technologies, developing functional test automation frameworks, ensuring quality in CI/CD pipelines for delivery, assessing and reviewing unit tests, and reviewing test processes and practices. You will guide and support others in building and improving team practices. Having an ISTQB Foundation Level certificate or equivalent experience is required. Your resume should highlight your certifications in ISTQB, ATF (Automated Test Framework), Change Management, Incident Management, workflows, and ITSM ServiceNow. This is a full-time contractual/temporary position with a day shift schedule that requires work at the Chennai location. If you meet the above requirements and possess the mentioned skills and certifications, please contact the employer at +91 9644789869.,

You are an experienced and motivated Automation Engineer with a solid background in Flow Designer, Logic Apps, and key Azure tools. Your role will involve collaborating with team members and demonstrating the capability to take charge of projects autonomously. The position is ideal for individuals who excel in fast-paced settings and can develop scalable automation solutions to fulfill business requirements. To be successful in this role, you should have: - At least 5 years of experience in automation engineering. - Practical knowledge of Flow Designer and Logic Apps. - Proficiency in fundamental Azure services like Azure Functions, Azure DevOps, and Azure Monitor. - Strong problem-solving and analytical abilities. - Exceptional communication skills, both verbal and written. - Demonstrated aptitude for working in cross-functional teams while also being able to drive results independently. - Adaptability to thrive in a dynamic and rapid environment.,

As a ServiceNow developer at Providence, you will play a crucial role in collaborating with the ServiceNow business analyst and development team to translate requirements into effective solutions. With a focus on IT Service Management (ITSM), Catalog items, Governance, Risk, and Compliance (GRC/IRM), and Custom modules, you will leverage your 2-5 years of experience in ServiceNow and Information Technology to drive innovation and efficiency within the organization. Your responsibilities will include analyzing business problems, designing and documenting solutions, optimizing processes, preparing technical documentation, testing in pre-Prod environments, providing end user training, and leading solution activities to support the growth of the ServiceNow deployment. Additionally, you will handle support and enhancement requests, perform code reviews, and ensure adherence to standard practices. To excel in this role, you should have hands-on experience with the development and implementation of ServiceNow Platform, ITSM, IT Asset Management (ITAM), and Custom modules. Proficiency in JavaScript scripting, Angular, Flow Designer, Portal, Workspace, and Mobile Apps is essential. Your quick thinking, technical expertise, coding skills, and effective communication will be key assets in this position. Moreover, you will be expected to demonstrate strong interpersonal skills, build positive relationships with stakeholders, possess analytical and problem-solving abilities, and have knowledge of agile methodology. Experience in Integrations, Mobile Apps, Workspace customizations, and a deep understanding of corporate strategic plans will be beneficial in fulfilling your responsibilities effectively. Join Providences dynamic Information Service team to contribute towards digitally enabling the vision of Health for a better world, leveraging cutting-edge technologies and fostering innovation in a global healthcare setting.,

Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less

As a ServiceNow Developer, you will be responsible for developing and maintaining catalog forms, workflows, automations, integrations, and configurations related to requests, order guides, and record producer applications within the ServiceNow platform. Your role will involve implementing various components such as Flow Designer, Client Scripts, business rules, UI Actions, approval workflows, and other configurations to facilitate the creation, management, and maintenance of catalog forms and order guides. You will design and implement automations within ServiceNow while adhering to best practices for development and utilizing update sets to transfer configurations and development work between instances. Your participation in requirements gathering and workshops will be crucial to ensure alignment with stakeholders" needs. Additionally, you will play a key role in ensuring compliance with ITIL best practices and providing expert guidance on service catalog design and delivery. To excel in this role, you must possess a Bachelor's degree or equivalent work experience with 8 to 11 years of ServiceNow development experience. You should have a deep understanding of the ServiceNow platform, including ITSM, Service Requests, Change Requests, Record Producers, Order Guides, Reporting, Workflow, and Flow Designer. Proficiency in JavaScript, GlideScript, REST, XML, and other relevant technologies is essential for troubleshooting, analyzing, and resolving technical issues effectively. Preferred skills for this position include the ability to support different time zones based on project requirements, ServiceNow architecture and design experience, and relevant certifications such as CSA and CIS. Experience with Microsoft Power Automate is also considered beneficial for this role.,

As part of the team at Stryker, you will be joining an award-winning organization that has been recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Our total rewards package includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, service and performance awards, and various social and recreational activities tailored to each location. If you know someone at Stryker, make sure to have them refer you before applying for a position. Our employee referral program encourages connections within the organization. We are looking for individuals who excel in analytical problem-solving, strategic thinking, and collaboration. Ideal team members are capable of identifying root causes, proposing effective solutions, and implementing upgrades to prevent future issues. They should be skilled in data analysis for planning, forecasting, and budgeting, as well as in building relationships across functions to drive continuous improvement. In this role, you will be responsible for developing and maintaining catalog forms, workflows, automations, and integrations within ServiceNow. This includes implementing various configurations, designing automations, and following best practices for development and compliance with ITIL standards. You will also participate in requirements gathering, provide expertise in service catalog design, and conduct testing practices. To qualify for this position, you should have a Bachelor's degree or equivalent work experience, along with at least 4 years of ServiceNow development experience. A strong understanding of the ServiceNow platform is required, including ITSM, Service Requests, Change Requests, Record Producers, Order Guides, Reporting, Workflow, and flow designer. Proficiency in JavaScript, Glidescript, REST, XML, and troubleshooting technical issues is essential. Excellent communication, collaboration skills, and familiarity with the ITIL framework are also necessary. Experience with SOX enforced policies/procedures, working in regulated environments, and supporting different time zones are advantageous. ServiceNow certifications and experience with Microsoft Power Automate are preferred. Additionally, knowledge of ServiceNow architecture and design is beneficial. Join Stryker, a global medical technology company dedicated to improving healthcare outcomes through innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine. Together with our customers, we impact over 100 million patients annually. Explore more about Stryker at stryker.com.,

You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements with stakeholders and work collaboratively with the team. The ideal candidate should have 5-9 years of experience and hold a qualification of BE in Computer Science, MCA, or MSc in Computer Science. In terms of technical skills, you must have experience in ServiceNow development and implementation on ITSM, ITOM, SecOps, or GRC modules. Proficiency in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists is required. Experience in the creation and customization of complex workflows and custom workflow activities is necessary. Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, and CSS is essential. Additionally, experience in Webservices, SOAP, email, and other integrations is expected. Knowledge of Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages is crucial. Familiarity with AngularJS, Bootstrap, and service mapping would be an added advantage. Expertise in API integrations with other systems, flow designer, instance upgrade, and execution of test plans is required. You should also be able to create test cases, test data, and contribute to the software development life cycle methodology. Resolving technical issues of projects, exploring alternate designs, fostering teamwork, collaborating with stakeholders, and ensuring client satisfaction are key responsibilities. The certifications needed for this role include CSA and CIS (ITSM)/CAD, as well as ITIL V4 certification. About Mphasis: Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. The Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis's core reference architectures, tools, speed, innovation, domain expertise, and specialization play a pivotal role in building strong relationships with marquee clients.,

Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.

Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior Manager- ServiceNow Platform Technical Architect Qualification : BE / B.tech Relevant Experience : 15+ Years Must Have Skills : The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,

You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, web services (REST/SOAP), and MID servers will also be crucial. Your involvement in the full development lifecycle, from requirements gathering to design, development, testing, deployment, and support, is essential. Implementing workflows, business rules, client scripts, UI policies, and data policies will also be part of your routine tasks. Regular platform upgrades and patching while ensuring minimal impact to users will be a key aspect of your role. Collaboration with cross-functional teams including IT Operations, Security, and Project Management will be necessary. You will be required to create and maintain technical documentation such as design specs, test plans, and user guides. Ensuring adherence to best practices, coding standards, and governance processes is vital for this position. To be considered for this role, you should have at least 3 to 5 years of hands-on development experience in the ServiceNow platform. Strong expertise in JavaScript, GLIDE API, and ServiceNow scripting (client & server side) is required. Experience in configuring and customizing core ITSM modules is essential. Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub is preferred. Experience with REST/SOAP integrations, the use of MID servers, ServiceNow best practices, system architecture, and data model is expected. A good understanding of the ITIL framework will be beneficial for this position.,

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you play a pivotal role in an agile group dedicated to enhancing, constructing, and delivering cutting-edge technological products in a secure, stable, and scalable manner. Your duties involve devising crucial technology solutions across various technical domains to support the business's objectives effectively. You will be responsible for developing and adapting ServiceNow workflows, forms, lists, business rules, script includes, and UI components. Your role also involves offering solutions through configuration and customization, encompassing user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations following industry best practices. You will evaluate the efficiency of existing configurations and workflows, devising strategies for enhancements or integrations, and identifying and suggesting solutions for ServiceNow system inadequacies. Moreover, you will be required to create requirements, develop test plans, manage the ServiceNow platform, and offer tier 2 support. Collaboration with integration experts is essential to leverage MID servers, APIs, web services, email systems, and other pertinent technologies for seamless integration with the ServiceNow platform. Additionally, you will partake in formulating standards, best practices, and operational guidelines while supporting the creation of procedures. To excel in this role, you must possess formal training or certification in Software Engineering concepts accompanied by a minimum of 5 years of hands-on experience. Proficiency in ServiceNow configuration and administration is crucial, along with a comprehensive comprehension of the platform and its PaaS model. Familiarity with integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers is expected. Furthermore, you should be adept at utilizing ServiceNow's codeless technologies such as Flow Designer and Integration Hub, well-versed in CMDB management, external tool integration, and various ServiceNow features like Service Portal, Request Catalog, and Automations. Knowledge of AI and ML capabilities, as well as web technologies including SOAP, JSON, XML, and Web Services, is advantageous. Proficiency in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, coupled with software development skills in Java, Python, JavaScript, and JS Libraries and Frameworks, will be beneficial in this role. Preferred qualifications include a profound understanding of the financial services sector and its IT systems, practical experience with cloud-native technologies, ITIL foundations certification, and being a Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR).,

As a ServiceNow Architect at InfoBeans, you will lead the design and architecture of ServiceNow solutions encompassing ITSM, ITBM, HRSD, GRC, and other modules. Your primary responsibility will be to develop scalable, flexible, and sustainable ServiceNow architectures aligning with business objectives. You will design solutions that seamlessly integrate with existing enterprise systems, offering technical leadership and guidance to development teams to ensure best practices in implementation, coding, and configuration. Collaborating with business stakeholders, you will gather requirements, analyze needs, and translate them into technical solutions. Conducting technical workshops and training sessions for teams and stakeholders will be crucial for successful implementation. You will oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations, ensuring successful integration with other enterprise systems while managing and resolving complex technical issues. Establishing and enforcing governance around ServiceNow platform usage, you will ensure compliance with standards and best practices. Developing and maintaining architectural documentation, conducting regular reviews and audits of the platform to optimize scalability, and engaging with key business and IT stakeholders to align IT and business strategies will be part of your responsibilities. Acting as a trusted advisor, you will provide insights and recommendations on how ServiceNow can address business challenges. In this role, you will enjoy a competitive package, work in an open workspace with smart team members, and have ample opportunities for professional and personal growth. You will be part of a learning culture that values teamwork, collaboration, diversity, and rewards excellence, compassion, openness, and ownership. To excel in this position, you should bring extensive experience in designing and implementing ServiceNow solutions, particularly in ITSM, ITBM, HRSD, and GRC modules. Your expertise in ServiceNow integrations using REST, SOAP, and other APIs, coupled with a strong understanding of ITIL, Agile, and IT service management frameworks, will be essential. Proficiency in ServiceNow development, scripting, configuration, and customization, along with knowledge of ServiceNow platform capabilities and data models, will be advantageous. Your leadership and team management skills, certifications in relevant areas, and the ability to guide and mentor junior team members are also desired.,

You are a highly skilled and experienced ServiceNow IRM (Integrated Risk Management) Developer with expertise in Governance, Risk, and Compliance (GRC) and Risk Assessment module implementation. Your technical background in ServiceNow platform development, along with your knowledge of designing and implementing IRM solutions, enables you to address enterprise risk management and compliance requirements effectively. Your role involves customizing, optimizing, and expanding the ServiceNow IRM and GRC modules to align with the organization's needs while collaborating closely with stakeholders. Your key responsibilities include: - Utilizing your experience as a ServiceNow Developer, focusing on IRM, GRC, and Risk Assessment modules. - Holding a CAD certification. - Demonstrating proven expertise in implementing ServiceNow IRM and GRC solutions, which involves configuring risk libraries, conducting control testing, and managing issues. - Possessing a strong understanding of ServiceNow platform components, including Flow Designer, Scripted REST APIs, ACLs, and integrations. - Demonstrating proficiency in JavaScript, HTML, CSS, and other programming languages essential for ServiceNow development. - Applying hands-on experience in integrating ServiceNow IRM/GRC with third-party tools and data sources. Preferred Skills: - Holding ServiceNow certifications such as Certified Implementation Specialist (IRM/GRC) or Certified Application Developer. - Showcasing strong analytical and problem-solving skills with meticulous attention to detail. Soft Skills: - Demonstrating excellent communication and collaboration abilities. - Having the capacity to work both independently and in a team setting. - Exhibiting strong organizational and time management skills to effectively handle tasks and projects.,

As a ServiceNow AI Developer/Consultant, you will be responsible for designing and implementing intelligent workflows and AI-powered features on the ServiceNow platform. Your role will involve leveraging your expertise in ServiceNow development along with a solid understanding of AI/ML technologies like predictive intelligence, Virtual Agent, and Natural Language Understanding (NLU). Your key responsibilities will include designing and implementing AI features such as Virtual Agent, Predictive Intelligence, and NLU within the ServiceNow environment. You will also be tasked with configuring and customizing ServiceNow modules such as ITSM, CSM, HRSD, or FSM with AI-driven enhancements and integrating external AI platforms like OpenAI or Azure AI for advanced use cases. Collaboration with stakeholders to identify opportunities for AI automation and efficiency improvements will be a crucial aspect of your role. Setting up and fine-tuning Now Assist and related capabilities within the ServiceNow ecosystem, developing Virtual Agent topics and decision trees, and implementing predictive models using ServiceNow's Predictive Intelligence are among the key tasks that you will handle. Moreover, you will create, manage, and test custom ML solutions within ServiceNow Studio or via APIs, ensuring high-quality documentation, test coverage, and governance of AI models and features. It will be essential for you to stay abreast of the latest trends in ServiceNow and AI, keeping up with new releases and best practices in the field.,

As a ServiceNow Architect with 10-15 years of experience, you will be responsible for leading the architecture and design of complex ServiceNow implementations. Your role will involve translating business requirements into scalable and efficient ServiceNow solutions, developing architectural blueprints, and setting technical standards. You will oversee integrations with third-party systems using REST, SOAP, and MID Server, and conduct design reviews and performance tuning to ensure optimal functionality. Your expertise in AIOps and Predictive Intelligence will be leveraged to enhance the ServiceNow platform. You should possess a good understanding of AI Search implementation for Virtual Agents. Your experience as a ServiceNow Architect should demonstrate deep knowledge of ServiceNow modules such as ITSM, ITOM (CSDM), SPM, and WSD. Proficiency in Flow Designer, IntegrationHub, and scripting languages like JavaScript and Glide is essential. Knowledge of CMDB, Discovery, Service Mapping, and App Engine will be key to your success in this role. Holding a Certified ServiceNow System Administrator certification is mandatory, and additional certifications such as CIS (ITSM, HRSD, CSM), CAD, and CTA are preferred. Strong communication, documentation, and leadership skills will also be vital in effectively collaborating with stakeholders and driving successful implementations. This role offers an exciting opportunity to work on cutting-edge ServiceNow projects and contribute to the continuous improvement of IT service management processes. If you are a proactive and innovative professional with a passion for architecting ServiceNow solutions, we invite you to join our team and make a meaningful impact in the world of IT service delivery.,

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 1 to 2 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Change Management,ITSM->Service Now,Tools->Service Now->ServiceNow-ITOM,Tools->ServiceNow/SNOW