5 Servicenow Apis Jobs

As a ServiceNow technical developer, your primary responsibility will be to design, develop, and maintain applications/modules on the ServiceNow platform. You will engage with stakeholders to gather requirements, propose solutions, and implement custom applications, workflows, and integrations to optimize business processes. With 5 to 8 years of technical experience in ServiceNow and custom/scoped application development, you should be proficient in tools such as ServiceNow Studio, Service Portal, and Flow Designer for business workflow configurations. A solid grasp of Snow Architecture & Modules (e.g., ITSM, IT Service Portal, Asset Management) along with knowledge of databases, Incident management lifecycle, and web technologies (JavaScript, HTML, CSS) is essential. Your role will involve analyzing, designing, developing, testing, implementing, and maintaining UI/UX within ServiceNow. Expertise in creating service request forms, task flows, and workflows as per the specific requirements of EXL functions is crucial. You will lead the development, implementation, and maintenance of new/existing Snow Portfolio on top of the App Engine. In addition, you should be skilled in configuring/customizing the Snow platform, setting up new workflows/alerts, role assignments, and integrations with external systems using ServiceNow APIs, REST, SOAP, and other methods. As a technical solution architect, you will drive transformation initiatives and the Service desk enablement roadmap, overseeing scoping, solution design, delivery, implementation, and adoption of Snow-Service desk across EXL. Experience with scripting tools and leveraging ServiceNow standard functionality for automating routine tasks is expected. Managing data flow integration between ServiceNow and third-party systems is also a key aspect of the role. Possessing ServiceNow certifications, such as Certified Application Developer, would be advantageous. Excellent communication skills are essential for discussing technical and functional issues/solutions, particularly in high-pressure situations, with executives, support teams, and customers. The ability to collaborate effectively in a team setting and manage multiple assignments concurrently will be beneficial for success in this role.,

This Position Will Lead and manage the full lifecycle of Application Management including system enhancements, support, and maintenance, in adherence to service level agreements Manage the incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Work directly with business analysts and developers to ensure a good understanding of requirements/ user stories Provide insight, guidance, and review at all levels from architecture to design and code Provide development solutions to meet functional requirements with technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs Provide supervision and direction to technical team members and staff, while leading the daily Scrum meetings/standups Follow software development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements Directly engage with the end user on requirements and offer technical direction and insight as needed Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagements Responsibilities Manage Application Management support for the ServiceNow HRSD solution Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow HRSD implementation Provide insight and expertise into the ServiceNow platform capabilities and vendor product roadmap Provide the final technical escalation point for technical teams Review user stories and provide story points to size the user stories Document technical specifications, technical/architectural design documentation Advise business stakeholders on options/ impacts Conduct QA to ensure design is appropriate Manage and lead the development workstream and developers Proactively identify, communicate, mitigate risks, and escalate as needed Review technical requirements, advise on technical solutions, and provide resolution to development/technical issues Provide best practices for development Ability to do development work Lead environment readiness for Testing and Deployment Partner closely with the broader ServiceNow platform team on impacts to shared platform components, sustainment, and governance processes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum 3+ years leading application development teams focused on software delivery, preferably working with global teams Minimum of 7+ years of ServiceNow implementation experience in large complex environments, preferably with ServiceNow RHSD Minimum 11+ years in application development, preferably in health care or related field Required Qualifications Experience leading development teams and applying agile/lean practices Experience in ServiceNow technical design, development, and review with the ability to provide insight, guidance, and review at all levels from architecture to design and code Experience working in a dual-shore model, managing offshore teams, and coordinating with onshore and business teams Demonstrated ability to work in a fast-paced and changing environment with short deadlines Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Proficient in Agile development and all phases of the Application Development Lifecycle Knowledge and support of ServiceNow upgrade process Strong technical project management and leadership skills Experience with software development support tools (e.g. Jira, Rally, etc.) Certifications ServiceNow System Administrator (CSA) HR Fundamentals (CIS-HR) HR Implementation Deep ServiceNow HRSD experience from a configuration, as well as overall ServiceNow system architecture perspective Deep experience in configuration and development Strong leadership, communication, and consulting skills Ability to drive strategy discussions Preferred Qualifications Masters degree MBA / MCA / Masters in Software Engineering Certified Scrum Master (CSM) ITIL V3 Expert Certified Experience working with multiple technology platforms Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Our client is a major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. They place people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of 5.1 billion in 2022. Having experience in ServiceNow Development and ability to drive solutions independently. Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added advantage. Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application Experience in managing flows and workflows of Medium to Complex in nature. Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Understanding of Service Portal designing would be an added advantage.

Our client is a major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. They place people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of 5.1 billion in 2022. 1. Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform. 2. Having an experience in ServiceNow Development from medium to complex needs. 3. Able to Understand customer requirements and work on requests. 4. Experience with implementation of modules related to CSM and ITSM. 5. Has working experience on Instance Upgrades and Patches for multiple customers. 6. Experience in scripting language: JavaScript and ServiceNow scripting. 7. Should have working experience in Integration using REST/SOAP and Integration Hub. 8. Very Good Experience working with relational databases. 9. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs 10. Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements. 11. Has working understanding of Agile Team. 12. Preferred working experience on MSP based instance.

You are an experienced ServiceNow ITSM Lead with 6-8 years of experience, looking to join our technology services client on a contract basis with potential for full-time employment. As a ServiceNow ITSM Lead, you will be responsible for developing expertise on ITSM modules including Incident, Problem, Change, CMDB, SLM, SLA, Service Catalog, Request, Knowledge Now, Mobile, Mobile Agent, Virtual Agent, Predictive Intelligence, Performance Analytics, Surveys, and Assessments. Your role will also involve integrating web services like REST and SOAP with third-party tools, building custom service portals, leading the ITSM Pro instance configuration and development, implementing automation innovations, and managing support for SLA-based incidents and requests. Additionally, you will be responsible for sprint planning, bug fix planning, leading a team of developers, and continuously seeking opportunities to improve customer satisfaction. To be successful in this role, you should have at least 8 years of experience in designing and implementing the ServiceNow ITSM module, working in an ITIL, Agile, DevOps environment, and excellent knowledge of web-based development languages. You should also possess certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM), and ITIL v3/4 Foundation. Your technical and industry experience of 10 years with ServiceNow, expertise in ServiceNow coding, REST/SOAP based integrations, building custom portals, and strong analytical, communication, and presentation skills will be essential for this role. You should be a proactive problem solver, willing to take on new challenges, and collaborate effectively with stakeholders to deliver innovative solutions. If you are interested in this opportunity, please share your updated resume to varshini.t@s3staff.com.,