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Home
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Impronics Technologies
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ServiceNow Architect

ServiceNow Architect

Impronics Technologies

8 years

0 Lacs

Gurugram Haryana India

Posted:2 days ago| Platform:

Apply

Skills Required

servicenow architecture design drive strategy service mapping ui compliance flow integration portal test communication presentation management documentation writing agile certifications itil scrum

Work Mode

Remote

Job Type

Full Time

Job Description

Experience:

Remote

Notice Period:

Job Summary:

ServiceNow Architect

Key Responsibilities:

Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, and HRSD modules.
Provide architecture guidance for complex enterprise-level ServiceNow projects.
Lead ServiceNow implementations, customizations, and integrations with third-party tools.
Drive CMDB strategy, CSDM adoption, and Service Mapping initiatives.
Collaborate with business and technical stakeholders to define best practices and scalable architectures.
Customize Portals and Workspaces using AngularJS and ServiceNow UI Framework.
Ensure solution compliance with ServiceNow best practices and performance benchmarks.

Mandatory Skills:

Strong expertise in
ITSM, ITOM, ITAM
, and
HRSD
.
Proficiency in
JavaScript
,
Glide API
,
Flow Designer
,
Integration Hub
, and
MID Server
configurations.
In-depth knowledge of
CMDB architecture
and
CSDM framework
.
Experience with
ServiceNow Discovery
,
Service Mapping
, and complex integrations.
Hands-on experience in
Portal and Workspace customization
.
Familiarity with
ServiceNow Automated Test Framework (ATF)
and
Performance Analytics
is a plus.

Soft Skills:

Excellent communication, presentation, and stakeholder management skills.
Strong documentation and technical writing capabilities.
Ability to work in agile environments and collaborate with cross-functional teams.
Analytical thinking and strong problem-solving skills.

Certifications (Preferred):

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (ITSM, ITOM, HRSD)
Certified Technical Architect (CTA)
ITIL or Agile/Scrum certifications (e.g., Certified ScrumMaster)

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