ql-editor "> Job Summary: We are seeking an experienced IBM Business Automation Workflow (BAW) Cloud Pak Developer to design, develop, and implement business process automation solutions using IBM Cloud Pak for Business Automation. The ideal candidate will have hands-on experience with BAW, BPMN, case management, and integration with enterprise systems to streamline complex business workflows. Key Responsibilities: Design and implement business process solutions using IBM BAW and Cloud Pak for Business Automation. Develop workflow models, services, and integrations using BPMN, Case Designer, and Automation Services. Customize and extend IBM BAW capabilities using JavaScript, Java, REST APIs, and client-side scripting. Integrate BAW solutions with databases, content management systems (e.g., FileNet), and external systems. Collaborate with business analysts and stakeholders to gather and understand process requirements. Deploy, monitor, and troubleshoot BAW applications in a cloud-native environment (OpenShift/Kubernetes). Work within Agile methodologies and DevOps practices for continuous delivery and integration. Ensure best practices and security standards are maintained across the automation platform. Required Skills and Qualifications: 4+ years of experience with IBM Business Automation Workflow (BAW) or IBM BPM. Experience with IBM Cloud Pak for Business Automation (CP4BA) and deployment on Red Hat OpenShift. Proficiency in BPMN, UML, and business process modeling tools. Strong hands-on knowledge of Java, JavaScript, REST/SOAP APIs, and SQL. Experience with case management, automation services, and content integration. Familiarity with CI/CD pipelines, Git, Jenkins, and container orchestration (Docker/Kubernetes). Good understanding of microservices and cloud-native application design. Excellent problem-solving skills and ability to work independently or in a team. Preferred Qualifications: IBM Certified Developer for Business Automation Workflow. Experience with IBM FileNet, IBM ODM, or RPA tools. Exposure to Agile/Scrum project environments. Familiarity with IBM App Connect, Kafka, or other integration platforms.

ql-editor "> Location: Gurgaon Job Type: Full-time Experience Required: 0-2 year Industry: Financial Services / Fintech / Payments Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues related to digital payments, transaction failures, refunds, chargebacks, and account discrepancies Escalate unresolved queries to the appropriate departments and ensure follow-through Maintain detailed records of customer interactions, issues, and resolutions using CRM tools Collaborate with the technical and operations teams to address recurring issues and improve customer experience Provide feedback to the product team based on customer pain points Stay up-to-date with industry trends, product updates, and regulatory guidelines in the payments domain Required Skills and Qualifications: Minimum 6 month of customer support experience in the payments or fintech industry Strong understanding of digital payment systems, payment gateways, UPI, cards, wallets, and banking protocols Excellent verbal and written communication skills in English (regional language proficiency is a plus) Good problem-solving skills and attention to detail Ability to multitask and manage time effectively in a fast-paced environment Familiarity with customer support tools or similar CRMs Basic knowledge of fraud prevention and KYC/AML guidelines is an advantage Preferred Qualifications: Bachelor s degree in Business Administration, Finance, Commerce, or a related field Experience in a startup or high-growth fintech environment is a plus

Job Summary We are looking for an experienced and detail-oriented Business Analyst to join our dynamic team in Gurugram The ideal candidate will have a strong background in business analysis, requirement gathering, and stakeholder communication You will work closely with cross-functional teams to translate business needs into clear features and ensure smooth delivery of solutions. Key Responsibilities Collaborate with business stakeholders to gather, analyze, and document business requirements and translate them into functional specifications Work closely with product managers, developers, testers, and other stakeholders to ensure clarity and alignment Define and manage the product backlog and assist in sprint planning and prioritization Create user stories, acceptance criteria, and process flows Analyze existing systems, propose enhancements, and ensure alignment with business goals Support UAT (User Acceptance Testing) and assist in validation of developed features Conduct gap analysis and impact assessments for new requirements and change requests Prepare high-quality business documentation including BRDs, FSDs, and process diagrams Facilitate communication between business and technical teams for effective solution delivery Monitor project progress, identify risks, and ensure timely resolution of issues Required Skills & Qualifications Bachelors degree in Business Administration, Information Technology, or a related field 4+ years of experience as a Business Analyst, Feature Analyst, or in a similar role Strong understanding of business analysis methodologies and tools Experience in working with Agile/Scrum teams Excellent communication and stakeholder management skills Strong documentation skills (BRD, FSD, user stories, etc.) Proficient in tools like JIRA, Confluence, Visio, Excel, etc. Ability to work independently and as part of a team in a fast-paced environment Detail-oriented with strong analytical and problem-solving skills Preferred Qualifications (Good To Have) Experience in BFSI / Payments / Fintech domain Knowledge of SQL or data analysis tools Certifications like CBAP, CCBA, or PMI-PBA

Job Summary We are seeking an experienced IBM Business Automation Workflow (BAW) Cloud Pak Developer to design, develop, and implement business process automation solutions using IBM Cloud Pak for Business Automation The ideal candidate will have hands-on experience with BAW, BPMN, case management, and integration with enterprise systems to streamline complex business workflows. Key Responsibilities Design and implement business process solutions using IBM BAW and Cloud Pak for Business Automation. Develop workflow models, services, and integrations using BPMN, Case Designer, and Automation Services. Customize and extend IBM BAW capabilities using JavaScript, Java, REST APIs, and client-side scripting. Integrate BAW solutions with databases, content management systems (e.g., FileNet), and external systems. Collaborate with business analysts and stakeholders to gather and understand process requirements. Deploy, monitor, and troubleshoot BAW applications in a cloud-native environment (OpenShift/Kubernetes). Work within Agile methodologies and DevOps practices for continuous delivery and integration. Ensure best practices and security standards are maintained across the automation platform. Required Skills And Qualifications 4+ years of experience with IBM Business Automation Workflow (BAW) or IBM BPM. Experience with IBM Cloud Pak for Business Automation (CP4BA) and deployment on Red Hat OpenShift. Proficiency in BPMN, UML, and business process modeling tools. Strong hands-on knowledge of Java, JavaScript, REST/SOAP APIs, and SQL. Experience with case management, automation services, and content integration. Familiarity with CI/CD pipelines, Git, Jenkins, and container orchestration (Docker/Kubernetes). Good understanding of microservices and cloud-native application design. Excellent problem-solving skills and ability to work independently or in a team. Preferred Qualifications IBM Certified Developer for Business Automation Workflow. Experience with IBM FileNet, IBM ODM, or RPA tools. Exposure to Agile/Scrum project environments. Familiarity with IBM App Connect, Kafka, or other integration platforms.

ql-editor "> Job Overview: We are seeking a detail-oriented and proactive Accountant with a minimum of 2 years of experience in payroll processing, invoice management, reimbursements, and payment recovery. The ideal candidate will possess strong analytical skills, a deep understanding of accounting principles, and the ability to handle financial discrepancies efficiently. Key Responsibilities: Payroll Management: Process and verify employee payroll, ensuring accurate and timely disbursement of salaries, including deductions, bonuses, and reimbursements. Invoice Handling: Generate, review, and manage invoices, ensuring all entries are accurate and compliant with company policies. Reimbursement Processing: Oversee employee reimbursements, ensuring timely and accurate processing in line with company guidelines. Payment Recovery: Monitor overdue payments, liaise with clients or vendors to resolve discrepancies, and ensure prompt recovery of outstanding invoices. Reconciliation: Perform regular reconciliations of accounts to ensure accuracy and resolve any discrepancies promptly. Reporting: Prepare and present financial reports related to payroll, invoicing, and reimbursements to management as required. Compliance: Ensure all financial activities comply with relevant laws, regulations, and company policies. Qualifications: Education: Bachelor s degree in Accounting, Finance, or a related field Experience: Minimum of 2 years in accounting roles with a focus on payroll, invoicing, reimbursements, and payment recovery. Skills: Proficiency in accounting software and Microsoft Excel. Strong organizational and communication skills. Certifications: Relevant certifications in accounting or payroll management are a plus.

Job Overview We are seeking a detail-oriented and proactive Accountant with a minimum of 2 years of experience in payroll processing, invoice management, reimbursements, and payment recovery. The ideal candidate will possess strong analytical skills, a deep understanding of accounting principles, and the ability to handle financial discrepancies efficiently. Key Responsibilities Payroll Management: Process and verify employee payroll, ensuring accurate and timely disbursement of salaries, including deductions, bonuses, and reimbursements. Invoice Handling: Generate, review, and manage invoices, ensuring all entries are accurate and compliant with company policies. Reimbursement Processing: Oversee employee reimbursements, ensuring timely and accurate processing in line with company guidelines. Payment Recovery: Monitor overdue payments, liaise with clients or vendors to resolve discrepancies, and ensure prompt recovery of outstanding invoices. Reconciliation: Perform regular reconciliations of accounts to ensure accuracy and resolve any discrepancies promptly. Reporting: Prepare and present financial reports related to payroll, invoicing, and reimbursements to management as required. Compliance: Ensure all financial activities comply with relevant laws, regulations, and company policies. Qualifications Education: Bachelor’s degree in Accounting, Finance, or a related field Experience: Minimum of 2 years in accounting roles with a focus on payroll, invoicing, reimbursements, and payment recovery. Skills: Proficiency in accounting software and Microsoft Excel. Strong organizational and communication skills. Certifications: Relevant certifications in accounting or payroll management are a plus. Show more Show less

ql-editor "> Job Title: Senior Azure Data Engineer Location: Bangalore, Experience Required: 10+ Years Job Summary: We are looking for an experienced Azure Data Engineer with 10+ years in Data Engineering to join our Bangalore-based team. You ll work on large-scale data platforms with a focus on Azure and Snowflake, handling complex financial and retail datasets. Key Responsibilities: Design, develop, and maintain scalable and robust data pipelines using Azure services. Build and optimize data architectures including data lakes and data warehouses . Integrate, model, and orchestrate complex finance-related datasets across multiple systems. Collaborate with cross-functional teams to gather business requirements and translate them into data solutions. Ensure data quality, reliability, and governance through automated data integrity checks and monitoring systems. Tune performance and conduct bottleneck analysis across data platforms and pipelines. Implement CI/CD pipelines for data workflows and infrastructure as code practices. Work with Kafka and similar real-time data streaming platforms. Apply best practices in data engineering and DevOps frameworks to promote reusable and modular architecture. Required Skills & Qualifications: 10+ years of experience in Data Engineering, with a strong focus on the Azure ecosystem. Solid experience with Azure Data Factory , Azure Databricks , Azure Synapse , and other Azure data services. Hands-on experience with Snowflake or similar cloud-based data warehouses. Proficiency in SQL , Python , PowerShell , and JavaScript . Experience handling large-volume datasets , ideally in the retail industry . Strong background in performance tuning , optimization , and data troubleshooting in complex environments. Familiarity with Kafka for data streaming and event-driven architecture. Experience with CI/CD , DevOps principles, and monitoring tools. Excellent communication skills with the ability to work in fast-paced, dynamic teams.

Role Overview: As a Social Media and Video Photo Editor you will support our marketing efforts by creating engaging content, running targeted ad campaigns, generating leads, and contributing fresh ideas to boost online visibility. You should have a keen interest in digital trends, creative campaigns, and visual storytelling. you will be a key contributor in creating high-quality visuals for digital campaigns, branding content, social media posts, and client project Key Responsibilities: Assist in planning, executing, and monitoring social media ad campaigns (Google Ads, Meta, Instagram, LinkedIn). Contribute creative ideas for marketing campaigns and brand awareness initiatives. Edit raw video footage into polished videos for marketing, social media, websites, and internal use. Enhance and retouch photos for branding, events, and promotional content. Create engaging short-form videos (reels, promos, story edits, motion graphics, etc.). Stay updated with the latest trends in photo/video editing and social media formats. Design visually appealing graphics using Photoshop or Canva for posts, stories, and ads. Optimize ad performance for lead generation and customer engagement. Monitor and report on campaign performance using analytics tools. Research trending topics and competitor strategies to inform content creation. Support the team in building a strong and engaging brand presence online. Key Requirements: Good understanding of Google Ads , social media advertising , and lead generation strategies. Creative mindset with the ability to contribute out-of-the-box campaign ideas. Hands-on experience with Photoshop or Canva for design tasks. Understanding of visual storytelling, composition, color grading, and transitions. Ability to meet deadlines and work independently or in a team environment. Creativity, passion for editing, and willingness to learn and take feedback. A basic portfolio or past project samples showcasing editing skills. Familiarity with tools like Meta Ads Manager, Google Analytics, and basic marketing KPIs. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Currently pursuing or recently completed a degree in Marketing, Media, Design, or a related field. Prior internship or project experience in digital marketing or social media management is a plus. Perks: Work on real-time campaigns and projects. Mentorship from experienced marketing professionals. Potential opportunity for a full-time role based on performance. Familiarity with aspect ratios, formats, and platform requirements (Instagram, YouTube, LinkedIn, etc.). Show more Show less

Position title Mainframes Application Developers Location: Delhi NCR, Gurugram and Noida in Hybrid Mode Description Required Experience: 3 -10 years’ software development experience including design and development. Experience with CICS, Cobol, DB2, JCL, VSAM, MQ Series, File Aid, Changeman, Xpeditor Banking & Finance Domain knowledge is a plus. Preferred - RESTful and SOAP Webservices, POSTMAN/SOAPUI, IBM API Gateway. Financial industry experience preferred. Proficiency with Microsoft Office applications. Knowledge of software development methodologies and the software development lifecycle. Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently. Strong technical, analytical, and development skills. Effective verbal and written communication skills; effective customer service skills. Ability to work independently or within a team environment and handle multiple projects simultaneously. Show more Show less

Position title Mainframes Application Developers Location: Gurugram Description Required Experience: 2+ years’ software development experience including design and development. Experience with CICS, Cobol, DB2, JCL, VSAM, MQ Series, File Aid, Changeman, Xpeditor Banking & Finance Domain knowledge is a plus. Preferred - RESTful and SOAP Webservices, POSTMAN/SOAPUI, IBM API Gateway. Financial industry experience preferred. Proficiency with Microsoft Office applications. Knowledge of software development methodologies and the software development lifecycle. Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently. Strong technical, analytical, and development skills. Effective verbal and written communication skills; effective customer service skills. Ability to work independently or within a team environment and handle multiple projects simultaneously. Education- Btech,BCA,Bsc Location- Gurgaon (Delhi NCR candidates preferred) Show more Show less

Mainframes Application Developers Location: Gurugram Description Required Experience: 8+ years’ software development experience including design and development. Experience with CICS, Cobol, DB2, JCL, VSAM, MQ Series, File Aid, Changeman, Xpeditor Banking & Finance Domain knowledge is a plus. Preferred - RESTful and SOAP Webservices, POSTMAN/SOAPUI, IBM API Gateway. Financial industry experience preferred. Experience with Mainframe Modernization is a preferred. Proficiency with Microsoft Office applications. Knowledge of software development methodologies and the software development lifecycle. Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently. Strong technical, analytical, and development skills. Effective verbal and written communication skills; effective customer service skills. Ability to work independently or within a team environment and handle multiple projects simultaneously. Experience into Payments(SWIFT) industry will be a plus. Education- Btech,BCA,Bsc Location- Gurgaon (Delhi NCR candidates preferred) Show more Show less

Job Overview: We are seeking a detail-oriented and proactive Accountant with a minimum of 2 years of experience in payroll processing, invoice management, reimbursements, and payment recovery. The ideal candidate will possess strong analytical skills, a deep understanding of accounting principles, and the ability to handle financial discrepancies efficiently. Key Responsibilities: Payroll Management: Process and verify employee payroll, ensuring accurate and timely disbursement of salaries, including deductions, bonuses, and reimbursements. Invoice Handling: Generate, review, and manage invoices, ensuring all entries are accurate and compliant with company policies. Reimbursement Processing: Oversee employee reimbursements, ensuring timely and accurate processing in line with company guidelines. Payment Recovery: Monitor overdue payments, liaise with clients or vendors to resolve discrepancies, and ensure prompt recovery of outstanding invoices. Reconciliation: Perform regular reconciliations of accounts to ensure accuracy and resolve any discrepancies promptly. Reporting: Prepare and present financial reports related to payroll, invoicing, and reimbursements to management as required. Compliance: Ensure all financial activities comply with relevant laws, regulations, and company policies. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or a related field Experience: Minimum of 2 years in accounting roles with a focus on payroll, invoicing, reimbursements, and payment recovery. Skills: Proficiency in accounting software and Microsoft Excel. Strong organizational and communication skills. Certifications: Relevant certifications in accounting or payroll management are a plus. Show more Show less

Job Summary We are looking for a skilled and motivated .NET Developer to join our development team. The ideal candidate will have hands-on experience with the latest Microsoft technologies, including .NET Core 8+, Blazor (Server and WebAssembly), Entity Framework Core 8+, and modern front-end component libraries like MudBlazor . You will play a key role in building high-performance web applications, web APIs, background services, and data-driven solutions. Key Responsibilities Design, develop, and maintain applications using .NET Core 8 and above. Build interactive UI components and responsive web interfaces using Blazor WebAssembly and Blazor Server. Develop modern front-end components utilizing Razor Pages and MudBlazor controls. Create and manage Windows Services for background processing tasks. Design and expose RESTful Web APIs for integration with other services and client applications. Implement data access layers using Entity Framework Core 8+ and ADO.NET. Utilize SQL Server databases for data storage and reporting. Leverage .NET Aspire 8 for building distributed, cloud-native .NET applications. (Optional) Integrate SignalR for real-time web functionality such as notifications or chat features. Participate in code reviews, unit testing, and software documentation. Collaborate with cross-functional teams to define, design, and deliver new features. Required Skills And Qualifications Strong experience with .NET Core 8+ and the broader .NET ecosystem. Hands-on experience with Blazor Web Assembly and Blazor Server. Proficiency in Razor syntax and front-end development with MudBlazor components. Solid understanding of Windows Services development and deployment. Proven experience with RESTful APIs, JSON, and related technologies. Proficient in Entity Framework Core 8+, with strong SQL and ADO.NET skills. Familiarity with .NET Aspire 8 for scalable application development. Experience working with SQL Server, writing complex queries, stored procedures, and performance tuning. (Optional) Exposure to SignalR for real-time communication in web applications. Preferred Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. Experience working in Agile/Scrum environments. Familiarity with CI/CD pipelines and DevOps practices in .NET environments. Strong problem-solving skills and ability to work independently or in a team.

ql-editor "> Job Summary: We are looking for a skilled and motivated .NET Developer to join our development team. The ideal candidate will have hands-on experience with the latest Microsoft technologies, including .NET Core 8+, Blazor (Server and WebAssembly), Entity Framework Core 8+, and modern front-end component libraries like MudBlazor . You will play a key role in building high-performance web applications, web APIs, background services, and data-driven solutions. Key Responsibilities: Design, develop, and maintain applications using .NET Core 8 and above . Build interactive UI components and responsive web interfaces using Blazor WebAssembly and Blazor Server . Develop modern front-end components utilizing Razor Pages and MudBlazor controls. Create and manage Windows Services for background processing tasks. Design and expose RESTful Web APIs for integration with other services and client applications. Implement data access layers using Entity Framework Core 8+ and ADO.NET . Utilize SQL Server databases for data storage and reporting. Leverage .NET Aspire 8 for building distributed, cloud-native .NET applications. (Optional) Integrate SignalR for real-time web functionality such as notifications or chat features. Participate in code reviews, unit testing, and software documentation. Collaborate with cross-functional teams to define, design, and deliver new features. Required Skills and Qualifications: Strong experience with .NET Core 8+ and the broader .NET ecosystem . Hands-on experience with Blazor Web Assembly and Blazor Server . Proficiency in Razor syntax and front-end development with MudBlazor components. Solid understanding of Windows Services development and deployment. Proven experience with RESTful APIs , JSON, and related technologies. Proficient in Entity Framework Core 8+ , with strong SQL and ADO.NET skills. Familiarity with .NET Aspire 8 for scalable application development. Experience working with SQL Server , writing complex queries, stored procedures, and performance tuning. (Optional) Exposure to SignalR for real-time communication in web applications. Preferred Qualifications: Bachelor s degree in Computer Science, Engineering, or related field. Experience working in Agile/Scrum environments. Familiarity with CI/CD pipelines and DevOps practices in .NET environments. Strong problem-solving skills and ability to work independently or in a team.

ql-editor "> Job Summary: We are seeking a skilled ITOM Developer with proven expertise in ServiceNow IT Operations Management (ITOM) , particularly in Discovery and Service Mapping . The ideal candidate will have at least 4 years of hands-on experience in designing, configuring, and maintaining robust ITOM solutions that improve operational visibility and service reliability across the enterprise. Key Responsibilities: Develop and maintain ServiceNow ITOM solutions with a strong focus on Discovery and Service Mapping . Design and implement Discovery patterns, probes, and sensors to capture infrastructure and application data. Build and maintain dynamic service maps for critical business services. Collaborate with infrastructure and application teams to ensure accurate CI (Configuration Item) relationships. Conduct root cause analysis and troubleshoot issues related to CMDB data accuracy and service visibility. Support the integration of various infrastructure monitoring and management tools with ServiceNow. Create and maintain technical documentation, including process flows, configurations, and training materials. Ensure CMDB health and alignment with ITIL best practices. Required Skills and Qualifications: Minimum of 4 years of experience working with ServiceNow ITOM , specifically Discovery and Service Mapping . Strong understanding of CMDB , CI relationships , and IT infrastructure (servers, network devices, cloud services). Hands-on experience in creating and customizing patterns , probes , and sensors . Familiarity with MID Server configuration and troubleshooting. Proficient in JavaScript and ServiceNow scripting. Knowledge of network protocols , operating systems , and cloud platforms (e.g., AWS, Azure, GCP). Strong analytical, troubleshooting, and communication skills. ServiceNow Certified Implementation Specialist - ITOM (preferred but not mandatory). Preferred Qualifications: Experience with Event Management , Orchestration , or Cloud Management within ServiceNow. ITIL Foundation certification. Familiarity with Agile methodologies

Job Summary We are seeking a skilled ITOM Developer with proven expertise in ServiceNow IT Operations Management (ITOM) , particularly in Discovery and Service Mapping . The ideal candidate will have at least 4 years of hands-on experience in designing, configuring, and maintaining robust ITOM solutions that improve operational visibility and service reliability across the enterprise. Key Responsibilities Develop and maintain ServiceNow ITOM solutions with a strong focus on Discovery and Service Mapping. Design and implement Discovery patterns, probes, and sensors to capture infrastructure and application data. Build and maintain dynamic service maps for critical business services. Collaborate with infrastructure and application teams to ensure accurate CI (Configuration Item) relationships. Conduct root cause analysis and troubleshoot issues related to CMDB data accuracy and service visibility. Support the integration of various infrastructure monitoring and management tools with ServiceNow. Create and maintain technical documentation, including process flows, configurations, and training materials. Ensure CMDB health and alignment with ITIL best practices. Required Skills And Qualifications Minimum of 4 years of experience working with ServiceNow ITOM, specifically Discovery and Service Mapping. Strong understanding of CMDB, CI relationships, and IT infrastructure (servers, network devices, cloud services). Hands-on experience in creating and customizing patterns, probes, and sensors. Familiarity with MID Server configuration and troubleshooting. Proficient in JavaScript and ServiceNow scripting. Knowledge of network protocols, operating systems, and cloud platforms (e.g., AWS, Azure, GCP). Strong analytical, troubleshooting, and communication skills. ServiceNow Certified Implementation Specialist – ITOM (preferred but not mandatory). Preferred Qualifications Experience with Event Management, Orchestration, or Cloud Management within ServiceNow. ITIL Foundation certification. Familiarity with Agile methodologies

ql-editor "> Job Summary: We are seeking an experienced ServiceNow Developer with strong expertise in HR Service Delivery (HRSD) and Customer Service Management (CSM) modules. The ideal candidate will be responsible for designing, developing, configuring, and implementing ServiceNow solutions aligned with business objectives and best practices. Key Responsibilities: Design, develop, and implement ServiceNow applications and solutions in HRSD and CSM modules. Customize ServiceNow applications and facilitate process automation. Integrate ServiceNow with external systems using REST, SOAP, and MID Servers. Participate in requirements gathering, technical analysis, and solution design. Troubleshoot and resolve technical issues and defects. Collaborate with stakeholders, business analysts, and other developers to deliver high-quality solutions. Maintain documentation related to architecture, configuration, and change management. Required Skills & Experience: Minimum 5+ years of hands-on experience with ServiceNow platform development. Mandatory experience in HRSD and CSM modules implementation and configuration. Strong knowledge of ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes, etc.) Proficiency in building workflows, flows (Flow Designer), and data policies. Experience with Service Portal development and customization. Good understanding of ITSM processes and ServiceNow best practices. Strong problem-solving and communication skills. Experience working in Agile/Scrum environments. Preferred Qualifications: ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist - HRSD / CSM Experience in remote delivery of ServiceNow projects Exposure to other modules like ITSM, CMDB, or integrations is a plus.