Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
Impronics Technologies
>
ServiceNow Developer - HRSD & CSM Modules

ServiceNow Developer - HRSD & CSM Modules

Impronics Technologies

5 - 8 years

7 - 11 Lacs

Gurugram

Posted:20 hours ago| Platform:

Apply

Skills Required

Process automation Solution design Change management Technical analysis Agile scrum Business Analyst Customer service management ITSM business rules System Administrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

ql-editor ">

Job Summary:

We are seeking an experienced

ServiceNow Developer

with strong expertise in

HR Service Delivery (HRSD)

and

Customer Service Management (CSM)

modules. The ideal candidate will be responsible for designing, developing, configuring, and implementing ServiceNow solutions aligned with business objectives and best practices.

Key Responsibilities:

Design, develop, and implement ServiceNow applications and solutions in HRSD and CSM modules.
Customize ServiceNow applications and facilitate process automation.
Integrate ServiceNow with external systems using REST, SOAP, and MID Servers.
Participate in requirements gathering, technical analysis, and solution design.
Troubleshoot and resolve technical issues and defects.
Collaborate with stakeholders, business analysts, and other developers to deliver high-quality solutions.
Maintain documentation related to architecture, configuration, and change management.

Required Skills & Experience:

Minimum
5+ years
of hands-on experience with
ServiceNow platform
development.
Mandatory experience
in
HRSD
and
CSM modules
implementation and configuration.
Strong knowledge of ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes, etc.)
Proficiency in building workflows, flows (Flow Designer), and data policies.
Experience with
Service Portal
development and customization.
Good understanding of ITSM processes and ServiceNow best practices.
Strong problem-solving and communication skills.
Experience working in Agile/Scrum environments.

Preferred Qualifications:

ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - HRSD / CSM
Experience in remote delivery of ServiceNow projects
Exposure to other modules like ITSM, CMDB, or integrations is a plus.

More Jobs at Impronics Technologies

IBM BAW Cloud Pak Developer

Gurugram

4 - 10 yrs

INR 7 - 11 Lacs

Customer Support Executive (Payments Domain)

Gurugram

Experience: Not specified

INR 4 - 8 Lacs

Business Analyst

Gurugram

1.0 - 5.0 yrs

INR 2 - 6 Lacs

IBM BAW Cloud Pak Developer

Gurugram

1.0 - 5.0 yrs

INR 5 - 8 Lacs

Accountant - Payroll, Invoicing & Reconciliation

Gurugram

2.0 - 7.0 yrs

INR 4 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Analyst Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.