3022 Service Quality Jobs - Page 50

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technolog...

About The Role Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Murex Connectivity 2.0 Good to have skills : Murex Back Office WorkflowsMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will ma...

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and utilizing global delivery capabilities to enhance service quality. You will engage with...

About The Role Skill required: Sales Support - Sales Enablement Designation: Sales Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for? "- Exceptional leadership, team-building and motivational skills- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a g...

About the Role We are looking for a Specialist to join the Finance team. Your expertise will shape our vendor partnerships and operational success, collaborating globally to deliver results with professionalism and finesse. A Day in the Life of a Senior Specialist Evaluating potential suppliers to assess compatibility with business requirements and use cases, quality standards, and pricing considerations Supplier onboarding with precise document verification, record keeping & tagging. Manage purchase requests and apply sourcing strategies to source quality vendors. Draft RFQ or RFP documents to source quotes/proposals for open PRs from all assigned departments as per the alignment from the s...

The position is responsible for providing end-to-end coordination and management of employee transportation services. This includes daily operational planning, vendor coordination, compliance checks, and employee support. The role ensures timely and safe transport for all employees, manages routing and communication, and supports continuous improvement in service quality. The position also requires flexibility in working hours and strong collaboration with security and administrative teams to maintain safety and efficiency. Shift Timing Night Shift (05:00 PM to 02:00 AM) IST What you will do Provide comprehensive management of employee s transportation services covering with a focus on conti...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling financial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enha...

Meet or exceed monthly / quarterly / annual sales targets for construction chemicals products (e.g. waterproofing, tile adhesives, sealants, concrete admixtures, protective coatings, etc.). Identify, pursue, and close new project opportunities in the building, infrastructure, residential, commercial project sectors. Develop and maintain relationships with key stakeholders: contractors, builders, architects, consultants, project owners. Understand specifications for construction chemical products; work with technical / R&D teams to ensure product solutions align with project requirements. Prepare sales forecasts & reports; monitor market trends, competitor activities; give feedback to managem...

ob Purpose: To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. 2) Job Context & Major Challenges: A...

A.Job Purpose The Cargo Systems & Process Analyst is responsible for driving the effective use, enhancement, and governance of cargo revenue management, pricing, RFS and interline. This role ensures processes and tools are optimized to support commercial decision-making, improve data integrity, and maximize revenue performance. Act as key liaison between business users, IT, and vendors, supporting team members to ensure consistent adoption of best practices. B. Key Accountabilities System Design and Data Management Support in implementation of Cargo Revenue Management system along with automation team. Support system enhancement initiatives, upgrades, and testing cycles in collaboration with...

Job description JOB LOCATION : LGF 5, Crown Plaza Mall, Sector 15A, Faridabad, Haryana 121001 What you'll do : To develop as complete skin and hair Counselor and provide consultations to clients for their skin and hair-related problems. Suggesting and performing treatments on patients based upon the diagnosis of skin and hair-related concerns. Must have knowledge of Hair Loss Control and Hair Growth Treatments, Hair Growth Laser treatment, Mesotherapy, treatment with Derma roller, and PRP treatments. Must have knowledge of Skin Treatments like peels, pigmentation treatment, removal of moles, warts & tags; Facial PRP; Q-switched laser treatment, and CIT Treatments. Must have knowledge of Lase...

Key Responsibilities Invoice Processing & Compliance Oversee end-to-end vendor invoice processing (PO/Non-PO, 2-way/3-way match). Ensure compliance with GST, TDS, MSME Act and input tax credit rules. Manage vendor master data accuracy and duplicate invoice prevention. Payments & Vendor Management Review and approve vendor payment runs (F110 / H2H / Wire / ACH). Monitor vendor ageing, advance payments, and ensure on-time disbursements. Address vendor queries and resolve disputes in coordination with procurement and plants. Reconciliations & Reporting Perform vendor account reconciliations and resolve open items. Support accruals, month-end closing, and preparation of AP-related MIS and schedu...

As an Area Manager in Branch Banking, your role is crucial in achieving the business objectives for the area. You will be responsible for meeting the value, volume, and channel productivity metrics. Your key responsibilities will include: - Generating revenues through sales of CASA, Assets, TFX, and Third Party Products like Insurance, General Insurance, etc. via the branch channel - Leading Branch Managers, Operation Team, and mentoring Sales Teams - Enhancing the deposit pool from customers - Ensuring regulatory compliance - Planning manpower effectively - Improving RM & RO channel productivity - Driving service quality parameters across the span - Managing productivity morale of branch pe...

As Cluster Head of BSQIG, your role involves leading and conducting comprehensive reviews of branch operations, both onsite and remotely, within specified timelines. Your primary responsibilities will include: - Conducting audits focused on service delivery, customer journey mapping, and NPS readiness. - Ensuring adherence to sales processes, internal controls, and regulatory requirements. - Identifying risks, tracking red flags, and preparing thematic risk reports. - Performing Root Cause Analysis (RCA), recommending corrective actions, driving closure of gaps, and escalating critical issues as necessary. - Releasing timely branch scorecards, customer experience ratings, and exception repor...

As a Direct Sale Associate at our company, your role will involve identifying business opportunities by identifying prospects and establishing contact to develop relationships with them. You will be expected to recommend solutions to issues in constructive ways and engage in outbound calling on data collected through lead generation activities and secondary sources. Daily follow-ups on older leads and working on new leads will also be a key responsibility. Maintaining quality service by establishing and enforcing organization standards is crucial, and we are looking for someone who is energetic, well-spoken, eager to close sales deals, and generate revenue for the organization. Qualification...

As a Branch Operations and Service Manager in the Rural Banking department, your primary focus will be on enabling customers, partners, and stakeholders to address their needs through proactive query resolution. You will be responsible for setting up customer service quality procedures, establishing standards for the team, and implementing strategies and best practices to achieve exceptional service levels. Additionally, driving employee morale and engagement to ensure the organization delivers best-in-class service, leading to increased customer satisfaction, loyalty, and retention. **Key Responsibilities:** - Manage a team of customer service managers responsible for the inbound channel an...

The main responsibilities for this role include managing invoices, handling missed payments and supervising Accounts Receivable Clerks. Our ideal candidate is familiar with all accounting procedures and can manage daily financial transactions end-to-end. Proven work experience as an Accounts Receivable Manager or Supervisor. Minimum Requirements: You will have a Degree / Diploma in Electrical/ Mechanical / Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. Commercial experience will be preferred. Should have proficiency in English written and spoken. Excellent knowledge of Excel and power point....

We are seeking a highly motivated and strategic professional to lead process, service and customer service execution and governance for affluent proposition. The role requires to analyse proess gaps and resolution to improve service quality and overall customer experience of the affluent customer. Area Key Accountabilities / Responsibilities 2) Key Accountabilities / Responsibilities Process execution Understand current programme process and realign to make it as error / defect free as possible Audit compliance A keen understanding of risk , audit, regulatory framework and being able to undertake internal audit RCSA Timely monitoring of RCSA (internal audit, regulatory and statutory framewor...

Collaterals & Logistics unit of the Bank is responsible for managing all printing and delivery of customer deliverables across Bank Key deliverables include printing and dispatch of cheque books, debit cards, credit cards etc This unit also strives for process improvement initiative of CPU The unit also takes care of debit and credit card PIN printing and also RMC of liabilities AOF Identifying the unique customer identification code (UCIC) will help banks to analyze a customer, track the facilities availed, monitor financial transactions in various accounts, improve risk profiling, take a holistic view of customer profile and smoothen banking operations for the customer The job holder must ...

Will be responsible for the complete soft services of the property in terms of housekeeping, landscaping, horticulture, pest control, help desk operations, indenting of consumables, maintenance of consumption registers, training of soft services staff, co-ordination with the service partners, evaluation of vendors. Will assist the Property Manager in the day-to-day operations, in terms of liaison with the lessees, monitor the day-to-day complaints & render an analysis report on a monthly basis. Oversee and manage the team responsible for soft services (cleaning, security, landscaping, pest control, waste management, etc.). Conduct regular performance reviews, provide training, and ensure the...

Central Processing Unit Customer De-Duplication Activity Champion INTERNAL USAGE No of Vacancies Reports to Manager - SM Is a Team leader Y/N Team Size Grade Officer / AM / DM Business Retail Banking Department Retail Operations Sub - Department Central Processing Unit Location Airoli About Department Central Processing Unit handles onboarding, collaterals and logistics It on-boards retail liability customers of CASA, TIO, Sole Prop, PPF, NPS, APY through scrutiny and data entry Retail loan customers are on-boarded through loan account authorization and payments process, rural lending customers are onboarding through Agri account opening, funding, modifications and renewals Merchant acquirin...

Sr. Sales Manager is responsible for soliciting and managing sales, building long-term customer relationships, and achieving revenue goals. This role involves strategic planning, new business, and team collaboration to boost sales and satisfaction. Required Candidate profile Minimum 4-5 years in hotel sales or revenue management. Strong understanding of sales processes, market trends, and CRM tools. Skilled in communication, negotiation, and handling corporate/group sales

Responsibilities Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement. Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workf...

Responsibilities Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement. Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workf...

The primary objective is to enable high-quality product integrations for Oracle Health partners and clients via Healthcare API. You will foster a culture of innovation, collaboration, and continuous improvement within the software engineering team.As a Manager, you will apply your technical and organizational skills to solve delivery, support, and operational optimizations, while driving execution of roadmap commitments. You will work with a variety of technical, functional, and business stakeholders to ensure consistent delivery of API catalog advancements. By engaging with product and engineering leaders across the organization, you will influence product strategy, define technology roadma...