Company Description CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 800+ branches and 700+ ATMs across the country. CSB is known for its Retail, Wholesale, and SME Banking services, catering to over 2+ million customers. It is considered a prominent banking brand in Kerala with a wide coverage including semi-urban and rural centers. Role Description This is a full-time on-site role for Various Roles in Retail Branch Banking located in Ernakulam City limits. The role will involve tasks related to Retail Sales, Product Knowledge, Customer Satisfaction, Communication, and Customer Service. Job Profiles Relationship Managers, Relationship Officers, Gold Loan Officers and Business Development Executives. Qualifications Retail Sales and Product KnowledgeCustomer Satisfaction and Communication skillsCustomer Service excellenceExperience in the banking or retail sales industryStrong interpersonal skillsAbility to work in a fast-paced environmentBachelor's degree in Business, Finance, or related fieldAttractive Salary and Incentives.Location: Kochi / Cochin / Ernakulam City Mail your Resume to ajithummanath@csb.co.in

Company Description CSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With over 703 branches across the country, CSB offers Retail, Wholesale, and SME Banking services, serving over 2 million customers. It is considered a household banking brand in Kerala. Role Description This is a full-time on-site role for a Relationship Manager at CSB Bank Limited (Agri Department) located in Sadesatranali (Hadapsar) and Ale Phata (Junnar). The Relationship Manager will be responsible for managing existing customer relationships, sourcing new Agri business. Qualifications Experience in Agri Loan at least 3-4 yearExcellent customer service and interpersonal skillsStrong communication and negotiation skillsKnowledge of banking products and servicesAbility to build and maintain relationships with customersSales and target-oriented mindsetBachelor's degree in Business, Finance, or related field, Agriculture /Horticulture Previous experience in a customer-facing role is a plusProficiency in local languages spoken in area

We are Hiring!!! We are looking for enthusiastic and customer focused Virtual Relationship Managers who can fluently communicate in Malayalam. Manage HNW customers through digital channels, assist with banking and financial services ensure customer satisfaction and retention Job title - Virtual Relationship Manager Location- Turbhe , Navi Mumbai Employment type- Full time Experience - 1 -5 yrs ( preferred in BFSI / telesales) Language - English & Malayalam mandatory send your CV to seemamehra@csb.co.in

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Company Description CSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With over 820 branches, CSB provides Retail, Wholesale, and SME Banking services across the country, serving more than 2 million customers. Known as a household banking brand in Kerala, CSB has a presence in district headquarters, large towns, as well as semi-urban and rural centers. Role Description This is a full-time on-site role for a Branch Manager at CSB Bank Limited in Surat. As a Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, managing a team of employees, ensuring excellent customer service, and meeting business targets and goals. You will also be responsible for building and maintaining relationships with customers and implementing bank policies and procedures. Qualifications Experience in sales and customer service Ability to spearhead sales efforts for branch on your own. Proactive and result-oriented mindset Strong leadership and management skills Excellent interpersonal and communication skills Knowledge of banking products and services Sound knowledge of banking regulations and compliance Show more Show less

The role of a gold loan officer is central to the secure lending process involving gold as collateral. Key responsibilities include: Gold Valuation and Appraisal: Assessing the purity, weight, and market value of gold jewelry or ornaments brought by customers to determine the eligible loan amount. Loan Processing: Handling and verifying loan applications, ensuring all required documentation is accurate and complete, and complying with regulatory requirements such as KYC (Know Your Customer) norms. Customer Service: Providing information to customers, addressing queries, and ensuring a smooth and transparent loan process. Compliance and Record Keeping: Maintaining detailed records of loan transactions and gold appraisals, and ensuring adherence to company policies and financial regulations. Sales and Recovery: Promoting gold loan products to potential customers, achieving sales targets, and monitoring accounts for timely repayments or overdue recovery. Audit and Review: Conducting periodic audits of gold loan cases and supporting internal and external audit processes. The officer must have strong analytical skills, attention to detail, and excellent customer interaction abilities, along with a good understanding of financial regulations and gold valuation. Show more Show less

Company Description CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank renowned for its comprehensive banking solutions. With over 703 branches nationwide, CSB serves over 2 million customers, covering district headquarters, large towns, semi-urban, and rural centers. The bank offers Retail, Wholesale, and SME Banking services, earning a reputation as a household banking brand in Kerala. Role Description This is a full-time, on-site role for a Business Development Executive - Gold Loan at CSB Bank Limited, located in Lucknow. The Business Development Executive will be responsible for identifying and generating new business opportunities, leading the generation process, managing client accounts, and developing strategic partnerships. Daily tasks include market research, client outreach, maintaining communication with existing clients, negotiating contracts, and achieving sales targets. Qualifications New Business Development and Lead Generation skills Strong skills in Business and Account Management Excellent Communication skills Proven ability to meet sales and revenue targets Experience in the banking or financial services industry is advantageous Bachelor's degree in Business Administration, Finance, or a related field is preferred Ability to work effectively in a team and independently Show more Show less

Company Description CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches serving over 2 million customers. CSB is known as a household banking brand in Kerala, offering Retail, Wholesale, and SME Banking services across the country. Role Description This is a full-time on-site role for a Business Development Executive located in Kerala, India. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis. Qualifications New Business Development and Lead Generation skills Effective Business Communication skills Account Management skills Experience in sales, marketing, or business development Proven track record of achieving sales targets Ability to build and maintain client relationships Bachelor's degree in Business Administration or related field Show more Show less

Job Title: Head – Digital Channels Location: Mumbai Department: Digital Banking Reporting To: Head Digital Banking Grade: VP (Based on experience) Experience Required: 10–15 years in Digital Banking / Product Management / Channel Management ⸻ Role Overview We are seeking an experienced and dynamic professional to lead the Digital Channels vertical at CSB Bank. The role will be responsible for managing and driving growth across key customer-facing digital platforms, including NetBanking, Mobile Banking, CDM/ATM, and WhatsApp Banking. This role demands a strategic thinker with strong execution capabilities, a passion for customer-centric design, and a proven track record of digital transformation within the banking space. ⸻ Key Responsibilities Channel Ownership & Execution • Own and drive the end-to-end delivery of all strategic and tactical initiatives related to NetBanking, Mobile Banking, CDM/ATM, and WhatsApp Banking. • Collaborate with technology, operations, risk, compliance, and external partners to deliver seamless, secure, and scalable digital experiences. • Maintain a robust digital roadmap with quarterly execution cycles aligned with business priorities and compliance needs. Business Performance & P&L • Own the P&L, budgeting, and business case development for each channel. • Drive user acquisition, activation, retention, and cross-sell through targeted campaigns and journey optimizations. • Monitor key business metrics (DAUs, MAUs, transaction volume, revenue) and take corrective actions to meet or exceed targets. Customer Experience & NPS • Champion customer-first design principles for all user journeys across the digital channels. • Regularly benchmark and enhance CX, ensuring consistently high NPS, app ratings, and resolution SLAs. • Leverage analytics, VOC (Voice of Customer), and usability testing to iteratively improve journeys. Product Development & Innovation • Build, refine, and scale digital products that align with evolving customer expectations and market trends. • Partner with fintechs, startups, and technology vendors to introduce innovative features and capabilities. • Stay abreast of new tech like conversational banking, hyper-personalization, embedded finance, and AI-driven servicing. Team Leadership • Lead and mentor a high-performing team comprising: • Product Managers (channel-specific) • Channel Managers • Quality Control/Testing Manager • Foster a culture of ownership, agility, design thinking, and continuous learning. ⸻ Skills & Competencies Essential • Strong domain knowledge in digital banking, digital product management, and omnichannel customer engagement. • Proven experience in driving transformation across digital channels with measurable business outcomes. • Analytical mindset with a bias for execution and data-driven decision making. • Deep understanding of digital security, compliance, and regulatory frameworks in Indian banking. Preferred • Experience with design tools (Figma, Adobe XD), product management frameworks (Agile, Scrum), and A/B testing. • Familiarity with core banking systems, middleware, APIs, and SDK integrations. • Exposure to managing digital platforms with multilingual support and regional customer focus. ⸻ Qualifications • Bachelor’s degree in Engineering, Computer Science, Business, or related field. • MBA or equivalent qualification preferred. Show more Show less

Company Description CSB Bank Limited is a full-service bank established in 1920, headquartered in Thrissur, Kerala. With over 703 branches, CSB serves not only district headquarters and large towns but also semi-urban and rural centers. Known as a household banking brand in Kerala, CSB offers a range of Retail, Wholesale, and SME Banking services to more than 2 million customers across the country. Role Description This is a full-time on-site role located in Kochi for a Business Development Executive. The Business Development Executive will be responsible for identifying and generating new business opportunities, managing key accounts, and maintaining business relationships. Daily tasks include lead generation, meeting potential clients, preparing proposals, and collaborating with the sales and marketing teams to achieve business goals. Qualifications Experience in New Business Development and Lead Generation Skilled in Business and Account Management Excellent Communication skills Bachelor's degree in Business Administration, Marketing, or related field Proven track record in meeting sales targets and developing relationships Ability to work independently and collaboratively Experience in the banking or financial sector is a plus Show more Show less

Company Description CSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With a network of over 703 branches, CSB serves customers in district headquarters, large towns, semi-urban, and rural centers across India. CSB is considered a household banking brand in Kerala due to its unique origin and history. The bank offers Retail, Wholesale, and SME Banking services, serving over 2 million customers nationwide. Role Description This is a full-time on-site role for a Business Development Executive (Gold Loan Sales), located in Mumbai. The Business Development Executive will be responsible for generating new business, developing leads. Daily tasks include identifying and reaching out to potential clients, maintaining and strengthening client relationships, and achieving sales targets for gold loans. Qualifications Skills in New Business Development and Lead Generation Strong Business acumen and Communication skills Proven experience in Account Management Excellent interpersonal and negotiation skills Ability to work independently and as part of a team Experience in the banking or financial services industry is advantageous Bachelor's degree in Business, Finance, Marketing, or related field

Company Description CSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With over 703 branches across India, CSB provides Retail, Wholesale, and SME Banking services to over 2 million customers. The bank serves a diverse range of clients in district headquarters, large towns, and semi-urban and rural centers. CSB Bank Limited is a well-recognized and trusted household banking brand in Kerala. Role Description This is a full-time on-site role for a Branch Operations Manager, located in Tadepalligudem. The Branch Operations Manager will be responsible for overseeing the daily operations of the branch, ensuring customer satisfaction, compliance with regulations, and achievement of operational targets. Tasks include managing branch staff, handling customer inquiries, processing transactions, and developing strategies to improve branch efficiency and performance. Qualifications Strong leadership and team management skills Exceptional customer service and communication skills Proficiency in banking operations and compliance Analytical thinking and problem-solving skills Experience in sales and relationship management roles Ability to work independently and make informed decisions Bachelor's degree in Business Administration, Finance, or a related field Prior experience in the banking sector is preferred

Job Description: As a Branch Operations Manager at CSB Bank Limited, located in Tadepalligudem, your primary responsibility will be to oversee the daily operations of the branch. You will play a crucial role in ensuring customer satisfaction, compliance with regulations, and the achievement of operational targets. Your duties will include managing branch staff, handling customer inquiries, processing transactions, and devising strategies to enhance branch efficiency and performance. To excel in this role, you must possess strong leadership skills and demonstrate effective team management. Exceptional customer service and communication abilities are essential to deliver a seamless banking experience. You should have a deep understanding of banking operations and be well-versed in compliance requirements. Analytical thinking and problem-solving skills will be valuable assets in addressing challenges that may arise. Experience in sales and relationship management roles will be beneficial as you work towards expanding the branch's customer base. The ability to work independently and make well-informed decisions is crucial for success in this position. A Bachelor's degree in Business Administration, Finance, or a related field is required. Prior experience in the banking sector is preferred. Join CSB Bank Limited as a Branch Operations Manager and contribute to the growth and success of a well-recognized and trusted banking brand in Kerala.,