Posted:2 days ago|
Platform:
On-site
Full Time
The role of a gold loan officer is central to the secure lending process involving gold as collateral. Key responsibilities include: Gold Valuation and Appraisal: Assessing the purity, weight, and market value of gold jewelry or ornaments brought by customers to determine the eligible loan amount. Loan Processing: Handling and verifying loan applications, ensuring all required documentation is accurate and complete, and complying with regulatory requirements such as KYC (Know Your Customer) norms. Customer Service: Providing information to customers, addressing queries, and ensuring a smooth and transparent loan process. Compliance and Record Keeping: Maintaining detailed records of loan transactions and gold appraisals, and ensuring adherence to company policies and financial regulations. Sales and Recovery: Promoting gold loan products to potential customers, achieving sales targets, and monitoring accounts for timely repayments or overdue recovery. Audit and Review: Conducting periodic audits of gold loan cases and supporting internal and external audit processes. The officer must have strong analytical skills, attention to detail, and excellent customer interaction abilities, along with a good understanding of financial regulations and gold valuation. Show more Show less
CSB Bank Limited
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