Central Processing Unit professionals

Axis Bank

2 - 4 years

4 - 8 Lacs

noida

Posted:-1 days ago| Platform:

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Skills Required

printing training retail usage process improvement banking operations banking products service quality data entry logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaterals & Logistics unit of the Bank is responsible for managing all printing and delivery of customer deliverables across
Bank Key deliverables include printing and dispatch of cheque books, debit cards, credit cards etc This unit also strives for process improvement initiative of CPU The unit also takes care of debit and credit card PIN printing and also RMC of liabilities AOF
Identifying the unique customer identification code (UCIC) will help banks to analyze a customer, track the facilities availed, monitor financial transactions in various accounts, improve risk profiling, take a holistic view of customer profile and smoothen banking operations for the customer The job holder must be trained in additional process apart from his routine job and achieve 2000 points in a year

Ensure eyeballing of de-dupe records by adhering to the compliance grid
Ensure hold updations are being within TAT
Acquire cross functional training of minimum 2 process within CPU
Ensure coordination with branches/respective teams to process the request within TAT
Training with in team and cost saving or process automisation initiatives
Ensure that the team processes the requests/forms without errors, multiple discrepancies etc and also responsible for maintenance of overall service quality for the activities like eyeballing, hold and rejection

Qualifications

Graduate/ MBA preferred
Additional Certificate course related to Banking sector
Role Proficiencies
Knowledge of banking products and services
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to handle pressure and meet deadlines

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