service Now

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title:

Location

Experience:

Job Summary:

Responsible for the lifecycle management of IT hardware assets, ensuring accuracy of inventory, compliance with organizational policies, and optimization of costs. The role involves maintaining hardware asset records, supporting audits, and collaborating with IT, procurement, and finance teams.

Key Responsibilities:

• Manage the

  end-to-end lifecycle of hardware assets

  – procurement, deployment, maintenance, and retirement.
• Maintain

  accurate hardware asset inventory

  in the HAM system (e.g., ServiceNow, Flexera).
• Ensure

  compliance

  with licensing, warranty, vendor contracts, and organizational policies.
• Perform

  regular audits and reconciliations

  of asset records.
• Support in

  tracking and optimizing hardware costs

  , including lease and refresh cycles.
• Collaborate with

  IT support teams

  for deployment, transfer, and decommissioning of assets.
• Generate

  reports and dashboards

  on asset utilization, compliance, and performance.
• Support

  incident, change, and request management processes

  related to hardware.
• Work closely with

  procurement and vendors

  for hardware orders and renewals.
• Ensure

  data integrity and governance

  within HAM tools.

Required Skills & Qualifications:

• Bachelor’s degree in

  IT, Computer Science, or related field

  .
• 3–8 years of experience in

  IT Asset Management / Hardware Asset Management

  .
• Strong knowledge of

  HAM tools

  (ServiceNow HAM Pro, Flexera, Snow, etc.).
• Good understanding of

  ITIL processes

  (especially Asset, Configuration, and Change Management).
• Experience with

  inventory management, audits, and compliance

  .
• Strong

  analytical and reporting skills

  (Excel, Power BI preferred).
• Excellent

  communication and stakeholder management

  skills.