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Service Manager

Manpowergroup Services India

7 - 12 years

10 - 13 Lacs

mumbai suburban

Posted:18 hours ago| Platform:

Apply

Skills Required

service management b2b b2c service delivery service operations telephone mobile phones revenue generation selling skills capability building strategic leadership appliances television analytical field team manage amc organizational management interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Job Title: Service Manager

Job Location: Vikhroli - Mumbai

Job Type: Permanent / Full Time

Payroll: Direct Company

Interview: Virtual rounds

Key Result Areas:

1. Service Performance

2. Revenue Growth

3. Capability Building

4. Strategic Execution

5. Organizational Imperatives

6. Key Service Metrics

7. Handling and reviewing the Field team

8. AMC

REQUISITE QUALIFICATION:

Essential: Degree/Diploma in Engineering /Graduate in any field.
Preferred: Degree in Engineering (Electronics) with PG in management

REQUISITE WORK EXPERIENCE:

Essential: 5 years of work experience for Degree in Engineering OR 7 years of work experience for Diploma in Engineering
Preferred: Relevant work experience in Service.
Industry: Relevant work experience in Appliance/ Mobile phones.
Candidate should have experience in handling PAN India Field team and B2C (End to end customers.

SPECIAL SKILLS REQUIRED:

Essential:

1. Analytical Skill

2. Selling skill

3. Interpersonal skill

4. Communication skills

5. Negotiation skills

The incumbent would be responsible for the following.

1. Service Performance

2. Revenue Growth

3. Capability Building

4. Strategic Execution

5. Organizational Imperatives

Interested candidate please apply here. Also share your profile to

chidananda@manpower.co.in;

Please note the candidate should have at least 1.5 years of experience in his current organization

Best Regards,

HR Team - Manpower Group

Preferred candidate profile

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