RM/SALES CONSULTANT/RDSE, SALES KRA • Act as a single point of contact for customers and provide a delightful experience to them throughout their purchase journey. • Adhere to SOS guidelines at all times. • Assess and understand customer needs, facilitate the decision-making process on the model being considered, guide on finance options available and explain value-added services and their benefits. • Focus continuously on lead generation, efficient event planning by maximizing territory coverage and managing referrals. • Value and respect the customer’s time and treat customer’s data with utmost confidentiality. • Capture complete, accurate customer details on SalezTrac APP with the next follow-up appointment mentioned. • Ensure all customer queries are answered in detail, accurately & patiently and ensure customers understand processes being followed completely. • Ensure demonstration and test drive for all enquiries and home visits where required. • Ensure customer docket is filled completely, while clearly mentioning tentative date for delivery and other commitments as per the customer requisites (as per MSIL guidelines). • Be well-groomed at all times and ensure that the customer is greeted cheerfully and politely. • Strive to achieve sales and value-added services target as assigned by Senior Relationship Manager. • Diligently complete paperwork associated with all customer interactions. Ensure transparent communication of deal and document-related details. • Personally ensure delightful and timely delivery as per the commitment made to the customer. • Achieve enquiry, test drive, booking and retail targets • Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers • Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards • Post Sales : Delivery / Post Sales follow-up • Understands customer's requirement for finance & guides customer on options/ documentation basis his profile. • Keeping track of customer's car related requirements & keeping him posted with regular updates • Responsible for customer satisfaction & long term relationship building • Ensuring Arena experience and zero customer complaints
1.Transport vehicles between dealerships, service centers, warehouses, and customer locations. 2.Assist in vehicle delivery and pick-up for test drives, customer demos, or service appointments. 3.Drive new, used, and repaired vehicles safely and efficiently within designated areas. 4.Inspect vehicles before and after transportation for damage or mechanical issues. 5.Maintain cleanliness and basic upkeep of vehicles during transportation. 6.Keep accurate records of mileage, fuel usage, and delivery schedules. 7.Follow all traffic laws, safety regulations, and company driving policies. 8.Report any incidents, delays, or mechanical issues to the supervisor promptly.
RELATIONSHIP MANAGER/SALES CONSULTANT/RDSE • Act as a single point of contact for customers and provide a delightful experience to them throughout their purchase journey. • Adhere to SOS guidelines at all times. • Assess and understand customer needs, facilitate the decision-making process on the model being considered, guide on finance options available and explain value-added services and their benefits. • Focus continuously on lead generation, efficient event planning by maximizing territory coverage and managing referrals. • Value and respect the customer’s time and treat customer’s data with utmost confidentiality. • Capture complete, accurate customer details on SalezTrac APP with the next follow-up appointment mentioned. • Ensure all customer queries are answered in detail, accurately & patiently and ensure customers understand processes being followed completely. • Ensure demonstration and test drive for all enquiries and home visits where required. • Ensure customer docket is filled completely, while clearly mentioning tentative date for delivery and other commitments as per the customer requisites (as per MSIL guidelines). • Be well-groomed at all times and ensure that the customer is greeted cheerfully and politely. • Strive to achieve sales and value-added services target as assigned by Senior Relationship Manager. • Diligently complete paperwork associated with all customer interactions. Ensure transparent communication of deal and document-related details. • Personally ensure delightful and timely delivery as per the commitment made to the customer. • Achieve enquiry, test drive, booking and retail targets • Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers • Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards • Post Sales : Delivery / Post Sales follow-up • Understands customer's requirement for finance & guides customer on options/ documentation basis his profile. • Keeping track of customer's car related requirements & keeping him posted with regular updates • Responsible for customer satisfaction & long term relationship building • Ensuring NEXA experience and zero customer complaints
This is PRTHAM MOTORS PVT LTD, We are a No.1 bangalore Maruti Suzuki Car Dealers We have Arena and Nexa Cars showroom in bangalore 14 locations. We need Relationship Manager and Team Leader in our company to do the business.
1.Transport vehicles between dealerships, service centers, warehouses, and customer locations. 2.Assist in vehicle delivery and pick-up for test drives, customer demos, or service appointments. 3.Drive new, used, and repaired vehicles safely and efficiently within designated areas. 4.Inspect vehicles before and after transportation for damage or mechanical issues. 5.Maintain cleanliness and basic upkeep of vehicles during transportation. 6.Keep accurate records of mileage, fuel usage, and delivery schedules. 7.Follow all traffic laws, safety regulations, and company driving policies. 8.Report any incidents, delays, or mechanical issues to the supervisor promptly.
Appointment Setter, who generates leads and schedules meetings for sales representatives; Appointment Coordinator, who handles booking, cancellations, and record-keeping for service or client appointments; and Field Agent/Technician, who performs the service at the customer's location during a scheduled